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    All Nippon Airways

    3.5 (20 reviews)

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    太陽
    Nate A.

    ANA (HNL HND Pokémon Jet) - A Magical Surprise Flight I'll Never Forget (01.09.2026) I've flown ANA many times, but this flight from Honolulu to Haneda turned into something truly unforgettable. For weeks before my trip, I had been tracking the Pokémon Jet, hoping my flight would line up with it. The rotations kept changing, and I was honestly about to give up on the idea. But when I walked to my gate in Honolulu and saw the colorful Pokémon jet parked there -- with Pikachu, Togekiss, and Vivillon on the livery -- I froze. Total shock, total excitement. I couldn't believe I was actually going to fly on it after following it for so long. The Aircraft & Boarding The Pokémon Jet is even more beautiful in person. The colors are bright and fun, and the designs of Pikachu, Togekiss, and Vivillon give the whole plane a cheerful, adventure-like vibe. Inside, ANA continued the theme with: * Pokémon napkins * Flying Pikachu snack packaging * Cute Pokémon headrest covers The cabin felt so lively, but still very "ANA"-- clean, organized, and calm. In-Flight Meal & Service The meal was tasty and well put together: chicken with rice and veggies, a side salad, fruit, bread, and bottled water. ANA's crew was, as always, kind and attentive -- checking on passengers often and keeping everything smooth. Later during the flight, they handed out a snack box with an airplane-shaped window, another adorable detail that fit the theme perfectly. Views & Landing in Japan The sky looked beautiful during golden hour, and being in a window seat made everything feel peaceful. But the highlight was landing: As we approached Japan, the sunrise lit up the horizon, and I got to see Fuji-san again, perfectly outlined against the glowing sky. After a long overnight flight, that moment felt calm, meaningful, and like the perfect welcome to Japan. Final Thoughts ANA already sets a high bar for service, cleanliness, and comfort. But being surprised with the Pokémon Jet -- after tracking it and nearly giving up hope -- made the whole experience feel magical. If you're flying between Hawaii and Tokyo, you might get lucky with this special livery. And trust me: it makes the trip unforgettable.

    HNL-NRT Premium Economy
    Alvin A.

    *Full Disclosure* Unfortunately Yelp is not available in Thailand. This flight was from HNL-NRT-BKK on 07/10/25 and return flight BKK-HND-HNL on 07/20/25. All my reviews on holiday are on my TripAdvisor account. Me and my other half's first time flying on ANA. I purposely booked this airline because my cousin and his other half really enjoy flying on ANA's Airbus 380 Honu Aircraft from Honolulu to Narita Tokyo. ANA is a part of the Star Alliance serving all of Japan, across Asia, USA and many destinations around the world with partners including United Airlines. Booking online is easy. Online check-in wasn't successful, but with 3 hours check-in time, it was sufficient. Having Global Entry membership allows you to expedite security with TSA Precheck only in Honolulu or another US Airport. I must say, all of UA's ground staff from check-in to boarding were exceptional, efficient and friendly! Premium economy service is fantastic. Free onboard entertainment on each seat back screens. WiFi is only complimentary in Business and First Class. Premium Economy is just behind the Business Class cabin all on the upper deck. Between Honolulu and Narita, onboard amenities were a pillow & blanket, disposable slippers, toothbrush, earphones, two complimentary meals including a mid flight snack, limited alcohol including red or white wine, and beer. YouTube vlogger's were right about Japanese style toilets located in each lavatories. I was amazed as I only see these in Japan or Korea Hotels. This flight departed from C9, so we all had to make the short trek from ANA's Lounge, back downstairs, then back up the set of escalators to board the aircraft on the upper level. Maybe in the future if we're booked in Business or First Class I'd update my review for later.

    Michelle C.

    Flew Ana first class from Honolulu to narita. This was my first time ever flying first class so this experience was very special. My two sons and I flew first class while my husband sat in business (we tried getting an upgrade at check in but the first class cabin was completely full). We got on the plane a little late since we were in the lounge. The staff greeted us and we took our seats. They brought us drinks before departure which was nice. When we got into the air, the meal service came out pretty quickly. I was still so stuffed from the lounge and was taking care of my two sons so the food came out a little slow. They had made the cabin so dark already by the time I was served my main course. Overall service was just ok. I had to keep calling them when I wanted to order things off the menu after service but I think they don't come around as much cause they are trying to not disturb you. My son loved watching shows on the big screen and taking his nap in a lie flat seat.

    Yanee E.

    This is first time I fly with with ANA The experience with Check in Counter at Honolulu Airport was very disappointed . I normally fly on Business Class with Japan Airlines twice a year on Japan Airline I decided to try ANA base on recommendation from one of my clients who fly to Asia , At check in Counter Staff name Kanohi or Kenoshi was so rude with her verbal she orders me to put baggage on scale with ordered with words "Stand it up!!! ", than she claim my bag was over weight ??? there is no way my bag exceed over 70 Bls I am 5 feet tall;l 120 pounds will be able to live 70 pounds bag? she was ordered me to take things out off bag or I will be charge $60 for over weigh than I see her coworker whisper to her let this little bit over weight slide because I fly on business class , Than Kanohi said I need to pay for extra bag $200 which is fine I do understand each Airlines policy Japan airlines allows 3 bags check in on Business and first class but this is ANA I get it, I handed her my Amex Platinum Credit card to pay for she say out loud your card is declined honestly I feel judged by that tone ,I asked how that possible I just used card at Hilton Hotel in Waikiki ,turn out I have fraudulent protection so Amex will sent email to unlock any suspicious charge . I would like ANA to go back Video security camera on June 11th 2024 on Flight 181 Honolulu to Narita Departure time 12:40 PM at Check in counter I was check in around 10 AM itch for Business class , you can see how I was treat by Kanohi and decide do I deserve to be treat like that? I bought all my business class flights with my own money not like I have Sugar daddy bought me tickets I should not been treat with verbal and judgment like that!!! I did not wan to say much right at check in counter because as we passenger know Airlines can denial us to fly but it okay for us to be that that way? I have no complain about in flights service though on flight flights attendant was nice and professional . our families will fly to Asia this December 2024 still decided should I use Japan airline or ANA?

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    Review Highlights - All Nippon Airways

    Premium Economy is just behind the Business Class cabin all on the upper deck.

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    Hawaiian Airlines - Pilots waiting...

    Hawaiian Airlines

    2.2(2.6k reviews)
    0.0 mi

    The Hawaiian Airlines main customer service number is 1 (833) (623) (8O24)tm or 1-866-666-(6O23)…read more .This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. **A More Rewarding Way to Experience Travel** Every journey becomes more enjoyable when comfort, convenience, and thoughtful service are part of the experience from the beginning. Business class brought these qualities together to create travel that felt smooth, polished, and dependable at every stage. Instead of seeing the flight only as transportation, passengers could enjoy it as an important part of the complete trip. **Travel Shaped Around Individual Priorities** Every itinerary is influenced by different schedules, responsibilities, and personal expectations. Whether travelers were preparing for an important business engagement, beginning a well-earned holiday, or attending a meaningful celebration, business class adapted naturally to their needs. Flexible arrangements and considerate support helped the journey remain comfortable, reliable, and easy to manage. **A Cabin Created for Comfort and Clarity** The cabin offered a calm environment where passengers could decide how they wanted to spend their time. Spacious seating, refined interiors, modern inflight technology, and carefully arranged personal areas supported productivity, entertainment, relaxation, and rest. Every feature contributed to greater privacy, personal balance, and consistent comfort throughout the flight. **Premium Service with Genuine Attention** Thoughtful hospitality added quality to the journey through experiences delivered with warmth and professionalism. Carefully prepared meals, refreshing beverage choices, refined onboard amenities, and engaging entertainment made the hours in the air more enjoyable. Every interaction reflected courtesy and sincere care, helping passengers feel welcomed, respected, and personally valued. **Smooth Progress Across Every Stage** The benefits of business class continued beyond the cabin and supported the complete airport experience. Priority procedures, coordinated boarding, dependable baggage assistance, and efficient arrival services helped reduce delays and simplify important transitions. Travelers could move confidently from departure to arrival while protecting their time and keeping onward plans organized. **A Journey That Strengthens the Entire Trip** Business class represented more than premium seating by improving the way every stage of travel was experienced. Comfort, dependable coordination, and personalized attention worked together to make the journey calmer, more enjoyable, and better connected to its purpose. By the time passengers arrived, they were ready to begin what came next with renewed energy and a positive frame of mind.

    The Hawaiian Airlines main customer service number is 1*(866) (346) 5.014* or 1.866.346 {50.14}…read more This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. **A More Balanced Way to Experience Travel** Every journey feels more rewarding when comfort, convenience, and thoughtful service are present from the start. Business class combined these qualities to create an experience that remained smooth, dependable, and enjoyable throughout. Travelers could appreciate the complete journey rather than focusing only on the moment of arrival. **Travel That Responds to Every Plan** Each itinerary is shaped by different schedules, responsibilities, and personal expectations. Whether passengers were traveling for a major business opportunity, a carefully planned holiday, or an important personal celebration, business class adjusted naturally to their needs. Flexible arrangements and dependable support helped keep every stage organized, comfortable, and easy to manage. **A Cabin Created for Your Own Pace** The cabin offered a refined environment where travelers could spend their time according to their preferences. Spacious seating, modern inflight technology, elegant interiors, and thoughtfully designed personal areas supported productivity, entertainment, dining, and rest. Every feature contributed to privacy, flexibility, and a greater sense of comfort during the flight. **Premium Experiences with Genuine Attention** Thoughtful hospitality made every moment onboard feel more complete and enjoyable. Carefully prepared meals, quality refreshments, selected entertainment, and refined amenities added comfort without making the experience feel complicated. Professional cabin crew delivered assistance with warmth and courtesy, helping passengers feel welcomed, respected, and personally supported. **Easier Movement from One Stage to the Next** The advantages of business class continued through departure, boarding, arrival, and every important airport transition. Priority services, organized procedures, reliable baggage assistance, and efficient arrival support helped reduce delays and unnecessary confusion. Travelers could continue their plans with confidence while preserving valuable time and energy. **A Journey That Improves the Whole Trip** Business class delivered more than additional comfort by improving the way every stage of travel was experienced. Reliable coordination, refined surroundings, and personalized care worked together to create a journey that felt calm, complete, and worthwhile. By the time passengers reached their destination, the positive experience of the flight had already added value to everything still ahead.

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    Hawaiian Airlines - First time going to Ontario, California!

    First time going to Ontario, California!

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    He says I'm the better half

    Hawaiian Airlines - 25 agents but can't load the plane on time (after a 3 hour delay).

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    25 agents but can't load the plane on time (after a 3 hour delay).

    Southwest Airlines - Cloudy skies.

    Southwest Airlines

    2.9(142 reviews)
    0.0 mi

    Welcome to Southwest WN1902 - our inter island (hip) hop flight to Hilo - this quick one hour…read moreflight ferried passengers from HNL to Hilo - the island home of Volcanos National Park and the famous lodge at the park where we will be staying tonight. Thanks Southwest for the quick run over to Hilo and the opportunity to fly safe and sound with the jets that started it all at Love Field in big D (my birthplace)!

    (Traveled 04/30/26 TH @ 8:50pm and many times before): This time, I was returning to the…read moresouthwest-esque from Hawai'i, but not at a very friendly price! I recently flew one-way with Southwest Airlines from Daniel K. Inouye International Airport (HNL) Terminal 2 to Los Angeles International Airport (LAX). They had been my favorite domestic carrier for years (I wished they flew internationally!) until Alaska Airlines dethroned them with more routes. Southwest Airlines cornered the southwest and west coast air traffic markets, respectively, and have flown them for business and pleasure. Did this airline still rule the southwest skies!? PURCHASE(S) One-Way Wanna-Get-Away Airfare ($253.10): Nowadays, I booked one-way flights because I usually had more flexibility when I needed to return. However, in this particular case, I needed to be back in Los Angeles for a work event the next afternoon. Since I booked the flight less than three weeks before its departure, I was basically screwed for domestic air travel during the medium season (I returned right after the spring break window). On a red-eye direct flight that arrived in Los Angeles around 5:30am the next morning, it allowed me enough time to get home, get ready, and get to my work event. Checked Luggage (Varied; N/A this instance): This once FREE amenity has since been removed and now was a paid expense. I traveled very light, especially for a quick trip such as this, so I only had a carry-on and backpack. FLIGHT EXPERIENCE ~Check-in: I checked-in online 24-hours prior (Group 3), had my QR code boarding pass on their app, and traveled with only a carryon and backpack, so I was ready to go! I had Global Entry & TSA PreCheck, so my time with security checkpoints and the necessary TSA pleasantries was efficient and minimal. When it was time, passengers were queued-up in order of their boarding group (i.e. A/B/C). The flight felt like it arrived shortly after it departed. ~Seat(s): 27A Window - Come on, it was the same sardine can like all airplanes these days. Recently, Southwest Airlines started assigning seats, so it was no longer a free-for-all once you boarded the plane. I always favored a window seat towards the back of the plane close to the restroom and snacks. I was lucky enough to almost get exactly that! https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&start=72&select=mPgY2GS6Z8NBlgeqkY9tkw ~In-flight Meals (Varied; FREE this instance): I opted for my normal Seagram's Ginger Ale and this time a bag of almonds https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&start=72&select=5-89IYcr8bJRpTt-GoMSwg on Southwest Airlines that I loved. ~Lavatory: I'd done my business at the terminal before we left, so I had no idea of the condition of the restroom closest to me. ~Service & Amenities: All uniformly-dressed flight attendants were adequate and spoke perfect English. None of the seats had video monitors for movie/show watching, music listening, and games playing. The seats themselves were roomy enough. No blankets, headphones, or pillows were provided. The drink/snack cart rolled out shortly after the plane leveled off after takeoff. There were no carry-on baggage fees. PARKING (Varied; N/A this instance): I traveled through and had no need to park (I was dropped off). However, the airport offered onsite parking garages with rates that varied depending on length of stay from FREE (less than 15 minutes) and around $1.00 (16-30 minutes) to a range of $27.00/daily maximum (8+ hours). Because my gate was located within Terminal 1 of departing flights, you had to already be an outgoing or incoming passenger to even get here, so parking would be a moot point. ATMOSPHERE, DÉCOR, AMBIENCE Located deep into Terminal 2 (specifically near Gates E4-E10) filled with several gates, plenty of reasonably-priced eateries and duty-free shops, and a handful of monitors as you passed them along the way. There were sufficient places to sit in the terminal with plenty of natural and electric lighting. Once on the airplane, it seemed like any other, so nothing really needed to be said or seen here, but I wished I recalled the type of plane since I was nerdy like that! ATTIRE Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops. I liked to be unencumbered and unfettered, so the least amount of clothing, especially while I traveled through an airport, the better! OVERALL My one-way non-stop flight on Southwest Airlines out of Honolulu (HNL) was fine and got me to Los Angeles (LAX) safely which truthfully was all that mattered to me on any flights. I wished there were seat video monitors that helped pass the time. In any case, I'd fly and recommend them again. I found very good value based on the prices, service, and experience noted above (TOTAL paid experience was around $253.00 BEFORE any discounts and/or tip). And, they accepted my credit card of choice...AMEX! 4.0 STARS

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    Southwest Airlines - This is the gorgeous Lorelle

    This is the gorgeous Lorelle

    Southwest Airlines - Great info.

    Great info.

    Southwest Airlines - Snacks & drinks served on my Honolulu trip - Round 2 are these brownie brittles.  :D

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    Snacks & drinks served on my Honolulu trip - Round 2 are these brownie brittles. :D

    United Airlines - Waiting for my flight to Houston.......

    United Airlines

    1.8(390 reviews)
    0.1 mi

    I fly a lot and many times use United. Their First Class is hit or miss and is really outdated on…read moremany of their planes. There's precious few flights that offer the full lay down "pods". But even what's offered is much more comfortable than coach...! The service seems to be decent. I occasionally get a truculent stewardess that seems to feel they need to exercise their irrational rage on unsuspecting travelers. It rankles. But mostly the service has been decent. Their partner ANA is much more fancy and takes service & in-flight meals to a whole new level...! Consider ANA if it's an option! I have noticed that the menu choices have greatly expanded when offered to pick your meal pre-flight. This is good and now fits a litany of different dietary needs.

    Flights, transparency, and communication within considerate reasonable timing …read more I had booked a flight months prior to date of when I'm supposed to leave. My son's graduation was the filling day late afternoon in LasVegas. Timing was set perfectly. My daughter and I sat at our gate 2 hours before departure planned. An hour before scheduled time to leave I got a text for delayed flight for 16 hours!!! No United worker was there at the gate or desk to speak with, phone calls had me on wait for more than 45 min. I walked to every airline looking for a flight and it was all too late to book. I took the earliest available flight and missed my son's graduation! thanks United!

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    United Airlines - Hnl- Lax

    Hnl- Lax

    United Airlines - On board...

    On board...

    United Airlines - View walking to Terminal 2

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    View walking to Terminal 2

    Alaska Airlines - Ticketing area... no one is there at 3pm

    Alaska Airlines

    2.6(224 reviews)
    0.1 mi

    April 22, 2026 was the day the Alaska Eskimo and the Hawaiian Pualani officially married.... and…read morethis here is an update to my skimpy review of yesterday. Continuing on, the transition has not been the easiest I'm sure for the traveler, the airline employees and all others who were involved however slight in this marriage of Pualani and the Eskimo. The backhouse infrastructure is in full force and effect, and very noticeable starting with the reservation and check in processes. The combination of backhouse staffing was in the works over the past few years and has now come full circle. The jury is out still and all we can do is cross our fingers and hope for the best. The front of the house still uses the Pualani logo and designs in the terminal and on the flights (my first review outlines this) Gate and boarding area for interisland and domestic flights remain the same (so far). For the Hawaiian traveler, you will have many more options with Alaska especially on the domestic front. For the Alaska traveler, it's much easier now for you to visit the land of Aloha.! Happy Traveling (ps- 4th star for the unending dedication by the remaining Hawaiian Employee Alumi)

    I'm not usually one to complain, but I felt this experience was worth sharing…read more While flying from Portland to Honolulu, I listened to a presentation about the Atmos credit card. The offer sounded very attractive: sign up for the card and receive 85,000 bonus points after meeting what was described as a relatively small spending requirement. Based on that information, I applied for the card when I got home. About two weeks later, I called customer service to ask about the bonus points. The first representative told me I needed to spend $4,000 to qualify. Later, another representative gave me different information, saying I should wait one or two billing cycles, or two to four weeks, for the points to appear. What makes this especially frustrating is that I previously had a Hawaiian Airlines credit card and membership and never had any issues. Everything was straightforward, and the benefits were delivered as promised. At this point, I'm confused about the requirements and timeline. I hope the bonus points arrive soon, but the information presented on the airplane does not seem to match the information I received afterward from customer service. I'm sharing this experience so others can carefully review the terms and conditions and know exactly what is required before applying.

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    Alaska Airlines
    Alaska Airlines
    Alaska Airlines

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    Philippine Airlines

    Philippine Airlines

    2.5(21 reviews)
    0.0 mi

    *Full Disclosure* Yelp is not available in Thailand, but is present in The Philippines…read more These flights were from HNL-MNL on 04/13/23, MNL-BKK on 04/14/23. A week later BKK-MNL on 04/20/24 and return flight MNL-HNL on 04/27/23. All my reviews in Thailand are on my Tripadvisor account. Me and my other half's last time flying on PAL was Precovid Feb 2020. Not only they are The Philippines Flagship Carrier, they are the oldest airline in Asia. Although they can get you to major destinations across Asia and all ASEAN countries, they aren't in Alliance with other major airline carriers. Booking online was easy. Upon waking up that morning prior to departure, I noticed the flight was delayed by 1 1/2 hours. Which gave ample time to make our way to the airport to grab a bite and coffee before boarding the plane. Online check-in was successful, with 3 hours check-in time, it was sufficient. Having Global Entry membership allows you to expedite security via TSA Precheck only in Honolulu and other US Airports. I must say, that the ground staff from check-in to boarding were efficient and friendly. One piece of information I failed to pack was my Vaccination card or take a photo of both front and back of the card. My fault, I assumed restrictions were lowered and didn't do my proper research prior to the flight. The customer service agent just checked me in and I had the choice of heading back home to pick up my vax card, or chance myself when entering The Philippines without proof of vaccination. Thailand dropped all restrictions from our previous visit Fall of last year. As a foreign traveler entering The Philippines, you're required to complete your eTravel registration to declare proof of vaccination, similar to when entering Japan when proof of vaccination was required. When complete, the website will issue a QR Code prior to entering the country. Service onboard was excellent. Available onboard entertainment on each seat back screens. Being seated in Economy Class, I noticed both lunch and dinner meals includes silverware. For long-haul flights, I'm content. Between Honolulu and Manila, onboard amenities were a pillow & blanket, toothbrush, earphones, two complimentary meals including a mid flight snack, alcohol including red or white wine, beer and other nonalcoholic beverages. Between Manila and Bangkok, it was almost the same. No amenity's were provided on a A321 and each seat back had no inflight screen monitors. But there was a dinner served on the flight going to BKK. Lunch on the return, and free inflight entertainment on each seatback furnished by an A330-300 aircraft. PAL occupies Terminals 1&2 at Manila International Airport(NAIA). When transferring between terminals, it was a bit of organized chaos. What the customer service agent in Honolulu advised us that our checked luggages would automatically transfer between MNL & BKK. Both us and a Thai passenger didn't have faith that our bags would make it through to our final destination. We all had to double check over and over. There was an airport transfer that would shuttle passengers from T1 to T2 without leaving the airport premises. You're escorted by a ticket agent to bypass immigration and customs, and it's required you pass through another security screening as if you are entering an airport for the first time, very similar to making a transit at Incheon Airport. It's not an huge airport like Haneda Airport, but every single person onboard and in NAIA are English friendly, and the most helpful and friendliest airline personnel I've ever come across! Maybe in the future if booked in Business Class, I'd update my review for later.

    Awful service. Stood at the check in counter for 20 minutes as the woman behind the counter…read morestruggled to get me checked in. Made it clear again and again that I wanted an aisle seat. Naturally, PA gave me a middle seat for a 10 hour flight. Absolutely no way I will ever fly with them again, no matter what the cost.

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    Philippine Airlines - Economy, not bad. No power outlets, just USB-A port.

    Economy, not bad. No power outlets, just USB-A port.

    Philippine Airlines
    Philippine Airlines

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    Zipair Tokyo

    Zipair Tokyo

    2.4(7 reviews)
    1.0 mi

    A very affordable option for anyone traveling to Asia. No-frills airline with Ala-carte options…read morefor food, comfort, seating etc. There's something about the Asian airlines that still offers exceptional service for travelers on a budget. I would take ANY of the Asian airlines over the other airlines whether your traveling to Asia or domestic flights.

    I absolutely love Zip Airlines! In typical Japanese fashion, it's a ala carte pricing where if…read moreyou're only carrying 8 kg of carry-on luggage, roughly 15 lb, then you're probably paying the lowest price from Honolulu to Tokyo. However, if you would like to add a check-in luggage, pick your seat, and include an inflight meal, you have that option to do so when you book your ticket. Every seat on the flight includes unlimited Wi-Fi which allows you to stream movies or check the internet and send messages for free. If you want to order food or drinks, you can do so via the inflight app and you are served promptly and for a very reasonable price. Just for fun, I tried the children's meal and it was delicious. I also had the Tapas with a highball which is whiskey soda. I actually think this is really delicious in Flight economy food. If you want to pay more then you can even get a lay flat seat in their business class but beware that even though you're paying more for a business class seat you don't get a blanket or pillow unless you pay for that too. Frankly I think this is the way to go that you just pay for what you want. Definitely very strongly recommended!

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    Zipair Tokyo
    Zipair Tokyo - Best to figure out the web check-in the night before = no line to check in!

    Best to figure out the web check-in the night before = no line to check in!

    Zipair Tokyo - Hayashi Beef (meal add-on)

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    Hayashi Beef (meal add-on)

    Japan Airlines - Today's flight, ready to depart Honolulu, for Haneda.

    Japan Airlines

    4.4(41 reviews)
    0.1 mi

    Our first time flying with Japan Airlines . Staff members were very friendly and helpful. Checking…read morein was a lot easier and better than flying domestic airlines. We could've brought 2 pieces of luggage each all inclusive with your airfare. We were blessed to have access to their Sakura lounge. Beautiful lounge great selection of food, snacks, and drinks. . Their customer service is amazing a higher level than our domestic counterparts. Highly recommended for international travel.

    This flight was from HNL-HND-TSA on 10/22/25, with a side trip flight TPE-NRT on 10/28, then a…read morefinal return flight HND-HNL on 11/02. All my reviews while on vacation are on my TripAdvisor account. Me and my other half's first time flying on JAL was way back when the airline use to operate the B747 between Honolulu and Narita. I purposely booked this flight because my cousin and his other half had specific dates on their flight itinerary using One World Alliance Airlines. JAL is a part of One World serving all of Japan, across Asia, USA and many destinations around the world with partners including Cathay Pacific. Booking online is easy. Online check-in wasn't successful, but with 3 hours check-in time, it was sufficient. Having Global Entry membership allows you to expedite security with TSA Precheck only in Honolulu or another US Airport. I must say, all of JAL's ground staff from check-in to boarding were exceptional, efficient and friendly! While seated in economy, service is fantastic. Free onboard entertainment on each seat back IFE. WiFi is only complimentary in Business and First Class. My other half had his customer and his partner sitting in Premium Economy on this flight segment as well as the connecting flight from HND-TSA. Between Honolulu and Haneda, onboard amenities were a pillow & blanket, earphones, eye shades, complimentary meals including a pre-arrival snack, complimentary alcohol including red or white wine, and beer. Fortunately this wasn't a completely full load of passengers, I was able to lay down in the middle row the whole entire flight! This flight departed from Gate D2, but decided to visit a Starbucks with air con as we waited for our flight to depart. Maybe in the future if we're booked in Business or Premium Economy I'd update my review for later.

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    Japan Airlines
    Japan Airlines
    Japan Airlines - JAL Boeing 767-300 extended range.

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    JAL Boeing 767-300 extended range.

    Delta Air Lines - 8 am flight

    Delta Air Lines

    2.6(182 reviews)
    0.0 mi

    Joseph Wong shout to you for superior customer service and check in. You made my solo trip w/my…read moretoddler so much more manageable. Mahalo for going above and beyond.

    My recent trip from Chicago (ORD) to Kona, HI started off rocky with several cancellations and…read morerebooking issues, but I have to give major credit to the teams who stepped up and turned the situation around. After the initial cancellations, we were rebooked on United for the first leg to LAX -- and that ended up being an excellent flight. The service was smooth, professional, and truly exceeded expectations. The crew was attentive, the aircraft was comfortable, and the overall experience immediately relieved a lot of the stress from the earlier disruptions. From LAX, we switched back to Delta for the next leg to Honolulu. Delta went above and beyond to make the delay easier on us: * Overnight hotel accommodations provided * Food vouchers covered meals * Uber transportation to and from the airport was arranged Those extra steps made a huge difference and showed a real commitment to customer care. By the time we boarded the final leg of our journey, everything felt seamless again. What started as a frustrating travel day truly turned into a reminder of how great airline service can be when teams go the extra mile. Huge thanks to both United and Delta for making sure we were taken care of every step of the way. We finally arrived in Kona with our spirits high and gratitude even higher. Highly recommend -- top-notch service all around.

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    Delta Air Lines - Proper dinner on the plane.

    Proper dinner on the plane.

    Delta Air Lines - Early morning flight

    Early morning flight

    Delta Air Lines

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    All Nippon Airways - airlines - Updated August 2026

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