They were awesome! Very knowledgeable, and quick to respond. We called for an order in the morning…read moreand it ended up being there later the same day! I know that's going to be the case most of the time, but just goes to show if they are available they are happy to help!

I bought 11 tons of rock at least one or two was just dirt ! I couldnt finish my project I was…read moreabout half a ton short ! Also those 3 kids are really rude at their office .

Your one-stop retail location for anything woodworking…read more Timber woodworking is really two differenf stores under one company. You have machinery and supplies/accesories in one building and high quality Keiln dried lumber in a nother. The team at Timber are extremely friendly but more importantly, extremely knowledable. Stop in and say hello.

If I could give this place zero stars for customer service, I would--specifically their tool repair…read moredepartment. Our Festool saw broke down while still under warranty. My husband brought it to Timber Woodworking Machinery under the impression that they could handle the repair process. He was told that the Festool representative comes in on Fridays and that he could leave the saw there (without the box), and the rep would pick it up and send it to Festool for warranty repair. We expected a relatively quick process--maybe two or three weeks. Instead, two months later, we were still calling for updates and receiving no clear answers about when we would get the saw back. No one could even provide a rough estimate. For a company associated with a premium brand like Festool, this level of communication was disappointing. Timber would not provide me with a direct contact number for Festool and continued giving the same vague explanation: that a part was delayed coming from Germany and nobody knew when it would arrive. I eventually found Festool's service ceneter's number myself and began communicating with them directly. After multiple conversations with Festool--one of which became unpleasant enough that it had to be escalated to management--we finally received a call from a Festool customer service manager, Melinda. She informed us that because the repair had taken so long, Festool would be replacing the saw with a brand-new unit. Finally, some good news. Unfortunately, none of that progress came from Timber Woodworking Machinery. We had to advocate for ourselves every step of the way. Less than a week later, Timber called to let us know our replacement saw had arrived. I went to pick it up immediately and was actually prepared to leave them a positive review despite the long delay. However, less than an hour after I got home, I received a call from shop manager Ray Ann claiming there had been a mix-up and asking me to return the Sustainer box and manual because they supposedly belonged to another customer. Seriously? At that point, my confidence in the entire process was gone. After months of poor communication, lack of updates, and confusion surrounding the replacement, this final incident only reinforced my impression that the repair process was poorly managed from start to finish. Festool ultimately resolved the issue by replacing the saw, and I appreciate them standing behind their product. Unfortunately, my experience with Timber Woodworking Machinery's repair department fell far short of the level of service we expected.

That's OK close early you're losing out on a lot of customers. I'm not coming back. If you can't…read moreoperate under normal business hours for everyday consumers, you don't deserve every day consumers.

I started a one by 8 tongue and groove patio ceiling with Home Depot boards... Painful! Yes, the…read moreboards at heldt were a litle more expensive but the quality difference was HUGE! Made the job go 3x quicker because i didnt have to battle with warped/bent boards from the depot! Boards were delivered on site w super helpful delivery driver dallas!

We have use American Saw & Tool to sharpen or table and chop saw blades for about 10 years. We also…read morebuy our 3 different size band saw blades here. We have never been disappointed in their quality of service and reasonable turn around time

Great service and staff were very helpful. Had a weird JIC fitting and they helped me find exactly…read morewhat I needed. Saved me more than the other hose shop down the street, that was trying to charge me double the price of the other hose store just down the road. The bonus side he told me most of the hose and fittings were USA made.

Awesome Service, Selection and Quality!…read more I have been buying hose supplies here for at least 15 years and the selection and service cannot be beat! They literally have always had all the things I need and given me great service with a smile. I wish I could add more, but literally that sums it up to a pretty good business already!

I used these guys about a year ago. I told them I'd write a review and I'm finally keeping my…read morepromise! I was working out of town. My wife bumped into the garage door and it was open. I have a lot of tools in the garage and it was forced open so anyone can help themselves. I told them my situation and they came same day to help me late in the day. They were very inexpensive as well! I'm a contractor so I know what they should have charged me! (LOL) I will definitely do business again. They left a sticker over my garage door button and I've kept it there so I don't forget them. These guys saved me so I am very grateful!

I paid a huge price for a new garage door spring. Then after paying $575 I was told I needed a new…read moregarage door which would be $3000 which would require another new spring and adjustments. Why would I do that? I'm checking on another company.

Excellent customer service ! Professional staff ! Always going the extra mile for customers…read morerequests. This business started small and has grown considerably over the years.

Great people to work with & very knowledgeable!!! Don't understand the bad review the gentleman…read moregave. He had issues the all of his reviews lol

Went over to this place because the hours stated they were open. Got there lights off. There was no…read moresign indicating why they would be closed. Tried to call business and only got ringing.

Now I'm usually someone who wouldn't give two f's for a bad store but I just had to make an account…read morefor this. This place is a shame. Trust the reviews that this place is awful. I came in looking for thrift (drain cleaner), the moment I walked through the door not even a welcome in, and then the old African American man and this older Caucasian woman treated me like I was an idiot. Just pointing instead of helping the other lady just laughing as the man disrespected me. Now I've worked in retail myself. But to be this condescending to your customers is no bloody wonder why this place is bombarded with terrible reviews. Besides the terrible service there isn't anything there worth buying not mentioning the ridiculous prices. Take my word for it, you have more luck buying off Amazon than this depressing store. P.S there is a Home Depot down the road and they treated me way better.