Ramon, please never close, relocate or go out of business! The employees here are so helpful,…read moreknowledgeable and courteous. A true gem in South Salinas!

Great service! We came for passport pictures and we got a…read morenice gentlemen and happy to help!

Staff was pleasant, but prices are really all over the place. Weird surcharge on even a small job…read more Staff seemed to have limited knowledge/options, and couldn't quite help me with what I needed (finding a specific type of cardstock to try and print homemade playing cards) I did arrive right before closing, so this is partly my fault.

Ever since I've had my small business I have gone to this local FedEx to do my printing, it's been…read moreabout 5 years. Most of the time my task is straightforward & I don't have much interaction with staff. However, every single time I have had interactions it has never been pleasant. Across different female employees I've received the same cold customer service, they seem bothered to help, frustrated from the start if they have to explain something more than once the whole "mam let me tell you again..." saga & honestly I just felt embarrassed. I always hope I don't need to ask for help in there it literally makes me anxious to go there wondering what will the service be like if I dare ask for help. Yesterday a copy machine timed me out while I was waiting for the print code in the email and I had paid $10. I was trying to explain what happened & figure out how to get a refund or store credit as I still had my printing task to do. Long story short I have to wait for the system to recognize no prints were made & then the amount will return to my card. I spent an additional $29 for a pack of envelopes & 4 post card sized print outs & and extra charge because actual humans helped me behind the counter. Between the machine eating my $10 + earlier that day I had also been in to print & realized $10 only covered 18 basic paper copies I definitely was leaving there feeling like I didn't get my money's worth & was disappointed with the customer once again, but for the last time as I won't be going back.

Easy peasy to go in and do my Amazon return! No complaints here! The people working there are…read morepleasant, and fast.

I've been coming to this place to send and receive parts for my business, and all the times that I…read morehave gone there the staff are really friendly and professional. The service they provide it's all I need to keep business going. Joel , Esme and Liz are always there to help out. I will definitely keep on going there .

Great place, super good people that know their job. It can get busy. But the girls that work there…read moreare efficient and knowledgeable. It shocks me to see some of these negative comments, everyone just wants speed. No regard for the workers job. I believe these workers try hard to help and effectively get things done with correctly as best they can with the type of work environment the are given.

They charge a dollar to tape a small Amazon return box closed. I have never been charged that by…read moreany UPS store. I'm sure they're making money processing this package. I don't see any reason to charge a dollar for a couple cents worth of tape and two seconds of time. They also did not give me a receipt for the one dollar fee so maybe the clerk is just keeping it. I'll go to a different UPS store branch next time.

The letter carriers here do a great job getting the mail out. No one really knows what a hard job…read moreit can be. They must first sort out a huge box of mail into numerous tiny slots . How they can do it so quickly amazes me. Then once they hit the streets they are pressured to deliver each piece of mail at a very fast pace. There are other staff who hide out watching how quickly the mail is delivered. If you are a new employee and not fast enough in delivering the mail, you will be fired. Not to mention the stress of walking the many miles to deliver mail. And the stress on the body carrying the mail on your shoulders.it is not an easy job at all.

This is a great old post office in Salinas. I love coming by here because it reminds me of growing…read moreup and the way post offices used to look! Fantastic service, always in and out pretty quickly!

Lots of parking available No line…read moreCustomer service is friendly Inside is clean and organized Prices to mail out packages is semi reasonable Bring your own pen And if possible tape up your package before you get there Or will be forced to buy tape The post office I usually go to does have tape for customers to use for free So this was sort of different for me

Dear [USPS Manager/Customer Service],…read more I am writing to bring to your attention an issue I recently experienced when calling USPS. I contacted your office for assistance in tracking down my mailbox number. During the call, the representative I spoke with was dismissive and unprofessional. He stated that helping me was "a service" and that he "didn't have to help me at all." Shortly after, he hung up on me. I understand USPS staff are often busy, but I reached out because I genuinely needed assistance. Instead of being treated respectfully, I felt belittled and disregarded. This experience left me disappointed and concerned about the level of customer service being provided. I would appreciate it if this matter could be looked into and if you could advise me on the appropriate next steps to both resolve my mailbox inquiry and ensure future interactions are more professional. Thank you for your time and understanding. Sincerely, Rebekah Muñoz

I don't see why they hiding from me I know both owners Aaron monroy and GABY Cienfuegos great…read moreTHIEFS make slot off money through fraud

Never coming to this UPS store again. The clerk could barely see through her fake eyelashes, and…read morethen gave me attitude when I asked her to raise her voice a little bit because I am hard of hearing. Is she would've treated my mother the way she treated me, I would've punched her right in the nose!

New staff is very helpful. Great attitude. Will be doing All mailing business here. Recommendread more

Well as of April 2026, this place is under new management. Yippee!…read more The previous owners have retired and the new owner, Daisy, is taking the charge of running this operation. So far, the fresh paint and the modern look is really helping turning this place around. Daisy informed me that they will be bringing back UPS services in addition to their already service contracts with Fed Ex and the USPS. Look for more changes in the coming months.

What is going on with LBC lately? a sea cargo box was registered 8 weeks ago but going into their…read morewebsite shows no record of the tracking number. The shipment history should have indicated a record by the fourth week. customer service was called multiple times but could not give a coherent answer. I then decided to file a claim which seems to have rattled them. Bottom line: where is the box? An air cargo was registered over a week ago and their system also shows no record of tracking number. In the past LBC processing of air cargo has been fairly quick with the Cargo on its way the week after registration, but not this one. Did they lose this one too? Another claim coming up!

Four words: Easy peasy lemon squeezy…read more If you're not familiar with this location; the store is found in the far back left of this tight parking lot. The store front sign is small and obscure. Thus you might pass the store; so drive slowly. Customer service is so friendly here. Caveat: they do not help unload boxes from your vehicle. The cost to ship a regular size LBC box is now $75 dollars (due to COVID?) they take cash or credit/debit cards for payment Overall, I am completely satisfied and recommend this LBC location. Shipping goods to The Philippines? Use this place! You will not be disappointed. Cheers!

Outstanding service and extremely reasonable fees. Friendly & professional services. I have yet…read moreto find a service they cannot perform.

Absolutely the worst customer service I've ever had. I emailed my projects to them and as I was…read moretelling her one copy each and before I could tell her double-sided the manager had already printed the project and then left the premises. I asked the girl to call the manager and explain what happened and then I need it double-sided but they were gonna charge me for the single-sided as well. Absolutely the worst experience the worst UPS store so far. They are not deserving of your business.