my favorite place! order comes out quick and everyone is nice. I love the octopus and crispy tofu. Yogurt is also my fav. It can get hot and crowded. read more

The owners need to get it together! Leaving only ONE employee during afternoon rush is horrible! I frequent this store 2-3x a week but after yesterday. No more! Learn to Turn OFF the online ordering platforms when staffing is low. If you dont have the staff - CLOSE THE STORE! read more

The store was spacious and had nice decorations. There was a good amount of seating available to wait for your drinks. Our drinks came out fairly quick. However, drinks tasted pretty mediocre. The boba tasted very watered down and the flavors of both drinks didn't stand out. Overall, was a bit disappointed with both drinks and how they tasted. read more

Ume Tea - Crème Brûlée UMe Crme Brle Thai Tea with Boba - Bubble Tea Near Me - Santa Clara, California

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I'm a big fan of UME Tea, but this location in particular I've probably been to a million times lol. I love their teas and popcorn chicken! Pretty fair prices and they also frequently have promotions and bogo. This most recent one I got the popcorn chicken and the peach matcha and got the free reusable tote! This location can be a little bit tricky with parking but once inside it's clean and has a cute pink and bunny vibe. Sometimes the orders can take a while here so I prefer to order ahead online! But the people who work here are kind. Definitely check them out! read more

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If you don't have an hour to waste, don't go here. I arrived at 11:10, and only after receiving orders did employees start preparing the kitchen. I received my order (two drinks and two snacks) at 11:55. Absolutely ridiculous for such a small order to take 45 minutes, with only two people ahead with similarly small orders. read more

Tried this location because boyfie and I were craving a sweet treat after dinner and wanted a place to catch up on some paperwork. There was ample seating and we got lucky to get the table by the window where we could people watch! Tiramisu Matcha: got a text for BOGO tiramisu matcha so had to give it a try! We ordered online and the drinks were ready when we arrived. The ladyfinger was a cute addition, and I preferred to let mine soak into the drink for softer texture but you can have it as a crunchy treat when you first get the drink too. Would come back to try their new flavors! I'm also a fan of their purple rice yogurt so I'll be on the lookout for that back on the menu! read more

Ume Tea - UMeTiramisu Matcha Latte - Bubble Tea Near Me - Santa Clara, California

Food: - Got their Coco Mango drink - Mango tasted artificial but the coconut jelly was nice - 6/10 Service: - Kind of crowded during lunch rush so got drink after 15 minutes - Servers seemed nice - 7/10 Ambiance: - Very brightly colored inside - Good amount of seating - Parking is a bit hard - 7/10 Overall Rating: 6.5/10 read more

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I bought Uji Matcha boba tea latte (50% sugar, whole milk sub for oatmilk, medium size). The cup that it comes in is very cute. The lid that it comes with is not your traditional lid cap for the drink where you see it from other competitors where they laminate seal it. It's like a strap that you cap off and cap back on should you choose to do so. The drink tasted creamy and just the right amount of sweet. The boba was also chewy. I can tell it was just made cause the boba was still warm lol. Tasted fresh.Guess that's one of the perks of coming when it opens. I also bought fried mini octopus with spicy. Crispy level is on point. Spicy level I believe there's only one level. As a veteran person who enjoys spicy food. I was say it isnt spicy but as someone who only wants a little kick to their food. Word of caution:my spicy sensitivity has probably been numb cause everything I eat that is meant to be spicy, isn't for me lol. I short the fried octopus tasted delicious with the right amount of spice. Parking was challenging even at the hour that the business is just open. You also can't park in the neighborhood so beware cause it's only for residents with permit. Location of the tea shop is located on the small strip of all these other stores. Customer service is great. There is a self over kiosk that you can use but at the time of my review the kiosk doesn't seem to work. So I got to navigate the kiosk and talk to the employees to help me order. Employee seem nice and shy. Tldr: I recommend this place. read more

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I like getting UME Tea drinks but damn this branch is bad. Staff don't work together, there's like 4 of them then 3 of them would leave one at the front serving the remaining 11 orders. I waited for 25 minutes and I just ended up walking out without the drink. Horrible wait time. read more

Ume Tea - 40 mins to be exact before the order's done. I ORDERED 1 DRINK. I did not come back for it, not worth it. - Bubble Tea Near Me - Santa Clara, California

Good milk tea location. Definitely above average quality drinks and pretty quick with the service. However, due to their location, I don't have the luxury to make time to driver by establishment. Maybe next time I'm around the neighborhood I'll grab another drink from them. Quality of food: A Quality of service: A Price: $ - $$ read more

Ume Tea - Kiosk not working...not impressing me - Bubble Tea Near Me - Santa Clara, California

Great selection. I got the lychee and watermelon tea at only 30% sweetness and it's still really good! Can taste the watermelon for sure, it's so tasty and refreshing. Liked there was so much lychee pulp. There was watermelon pulp as well. We had a large group but the service was really fast! What could be better is there is only one ipad to order so we had to queue, and we couldn't order from the person from what I could tell. But we got our boba pretty quickly. Love that there is Jenga, uno, and chess on the tables. It was super fun and it felt like we waited no time at all. There was lots of space as well (it was a weekday evening). Would recommend this place! read more

They had a promotion to try the new matcha tiramisu latte and was pleasantly surprised. It's definitely more of a dessert drink and on the sweeter side. The Boba texture was perfect and it was a good mix of creaminess and a hint of chocolate from the Tiramisu aspect. I always order on their online app so that it's ready to go. There's definitely a lot more locations of this popping up in the Southbay. read more

Ume Tea - UMeTiramisu Matcha Latte - Bubble Tea Near Me - Santa Clara, California

Ambience: cute pink tea shop, plenty of seating, game activities for children. Service: great courtesy but slow service only 2 people working Drink: Pistachio Dubai chocolate shake outstanding read more

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I ordered ahead and said ready for a certain time. Drinks were but the staff aren't working together I felt bad. I hope I get my items soon.. still waiting over 30 mins from predicted pick up. read more

Horrible service. I order ahead and still waited 30 min. The people ordering in the store got the order before me. The guys working was so slow. Never coming back read more

Understaffed, my order is at 30 minutes now, I still haven't gotten it and the line of customers keeps getting longer

You can customize sweetness down to 30% and 15%, which few places do. I thought this would be a quick 15 boba run, back and forth from work. However, it almost took 30 minutes to get our boba drinks! My coworker had to go back to work and couldn't wait! I would not come here in the afternoon. Plus for making some yummy popcorn chicken and fried snacks that smelled good. Because it took so long, I don't think I'll be coming back next time. Cute pink interior! Also the boba wasn't that great. My forever favorite will always be the OG...Pekoe! read more

Great customer services. Super cute decoration. They have couple tables and games. Boba was chewy. Tea was strong flavor. read more

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Cute little store with the cutest decor. It's a small shop. But they have a wide menu, with large portions. Nothing that wowed me but nothing that was bad. read more

Ume Tea - 3U Passion Fruit Green Tea with Boba and Lychee Jelly - Bubble Tea Near Me - Santa Clara, California

Yummy boba drinks where you can customize sugar and ice levels. Friendly staff. Popcorn chicken was delicious! You can choose it to be spicy or non-spicy. Clean and simple interior. Just a few tables inside. Street parking. read more

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Worst visit ever! Don't take me wrong, I love this location because it always fire, drinks and services r always A+. But yesterday was my first time experience being not respected by a cashier/ barista like this( the girl worked on the evening shift on Thursday was really rude and unwelcoming). I ordered 6 drinks in total ( I always order their yogurt in circle cups instead of the square cause it's more convenient on holding). The yogurts were good as usual( recommend their mango, it's the reason I come back a lot), but the grape tea was in the opposite. It was bland and watered down. They totally forgot to add sugar into my drink. I ordered 30% of sugar all the time and it was sweet. But this time it was only bitter, bitter and BITTER! read more

Ume Tea - Receipt on June 12 2026 - Bubble Tea Near Me - Santa Clara, California

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2/11/2026 I need to start this off with the fact that I had frequented ume for YEARS and the blossom latte quickly became my go to when it first released because I love jasmine tea. The barber ct location was the first one I always went to, but I have gone all over the bay many times including this location and used to always be able to count on the consistency. Tonight, I was extremely disappointed with the blossom latte I got today--it was straight up just creamer and water. The tea was not brewed long enough OR they had to quickly cool down batches of tea and put ice in it to do so. I suspect it's the latter, as the tea was very cold when one of the workers gave me a sample of their tea just straight up in a sample cup. It was immediately evident from the first sip that my drink was very watered down, so I asked if they could just remake my drink with a different tea base. I'd intended to settle for just a black tea, but when who I assumed the owner handed me off to the previously mentioned worker, that worker was extremely rude and stated "that's what jasmine tea is supposed to taste like." I was taken aback at her attitude and straight up lie. I have been to this location many times and have order this exact drink many times and I've never had this issue before. Additionally, I have brewed my own Jasmine tea at home and have brewed jasmine tea at many other boba shops that I worked at throughout my years at ha and uni. The owner did offer to refund the drinks, however I was annoyed at being blatantly lied to and at the fact that I was already waiting forever because some group of freshman from the uni decided to order one by one, so I just took my drink to at least enjoy the green tea jelly (which was good as always). I will not be coming back to this location even though it's 100ft from shwarmaji and I frequent there weekly. My lack of patronage might not be noticeable since it's down the street from Santa Clara University, but I hope that they learn that it's better to be out of stock of something than it is to deliver a subpar product--that is the down fall of chain stores. Happy lemon is a great example of a chain that fell off due to inconsistent product and lack of quality control across all the locations. read more

A new boba spot opened up near our house. Much better than then previous boba spot it replaced. I got the Oreo Creme Brulee Boba Oolong Milk tea. A perfect blend of oreo on the bottom and a surprisingly sweet brulee flavor up top! We also tried the Chili BBQ popcorn chicken. They gave us a hefty portion which had some kick and was deliciously flavored. The inside is decorated super cute! And the staff is super friendly and inviting. The gal at the counter even gave my daughter a small stuffed animal. We'll be back! read more

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Their is very good 5/5 Curley fries was good 5/5 They provide some boardgames Too bad this place only has 5 tables and hard to find parking. Street parking only. read more

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The yunnan paoluda is also pretty good but it contains too much ice and makes my teeth not that comfortable read more

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Santa Clara University students watch out there's a new boba shop in town. Located right by SCU, parking is few and very difficult to find. The interior is small and cute and the noise level is average. There's a good amount of seating which is always a pleasure. Mango fresh milk w/ pudding (5/5): so yummy. It's not overwhelmingly sweet (I got 50% and light ice). There were a good amount of sour mango bits that really complimented the sweetness. Adding on the soft jello like texture of the pudding makes this drink top tier. Tap to pay is accepted. Service was quick. Overall, Ume Tea is a cute and awesome boba shop. The drinks are top notch and service is great. I will definitely be returning. read more

Ume Tea - Mango fresh milk w/ pudding - Bubble Tea Near Me - Santa Clara, California

Took 30 minutes for my drink and it wasn't what i ordered. Black milk tea with taro and mochi. Did not come with taro or mochi. Just unsweetened black milk tea with boba. It was hot to the touch and they just topped it with ice. I will be going to the other locations but not this one. Plus parking is bad here anyways. read more

Ume has been having a lot of BOGO offers when they release new drinks. I love this - being able to try new drinks and the deal, obviously. This is the closest location to my work. The BOGO dels are typically on weekdays (Tues through Thurs) so it's convenient to come during thw work day. They share a parking lot with the other shops in the strip mall. So it's often packed. I think I've found parking maybe about 10% of the time I've been here. Luckily this most recent visit, I found street parking right in front. They have a little screen and kiosk to order. Note, they do charge a small fee to use this kiosk. So I typically like to order with a person. But they looked slammed so this time I did order from the kiosk. Anyways I had their new mango coconut twilight. Love the combo of the mango and coconut. It's like a slushy and it was topped with a bit of cotton candy, I think. Haha. In the past, I've tried their peach cheese breeze, matcha drinks, avocado drinks. Everything is very yummy. read more

Ume Tea - Bogo peach cheese breeze - Bubble Tea Near Me - Santa Clara, California

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Ume Tea has always been my favorite Bubble Tea shop above the rest. I love their unique drinks! Very Authentic and Refreshing!!!! They have few locations all over the Bay Area and this one in the downtown Alameda is newly opened only couple of months ago. Lovely welcoming and laidback atmosphere. Small but cute and cozy. lol Love the indoor and outdoor seatings area. I'm pretty happy this one is approximately 10 minutes from home! Spring is in the air! March10,2025 read more

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The customer service provided was amazing and the food was tasty. The music choice was excellent and the atmosphere was cozy. It is a good place to hang out and order yummy food. read more

Boba is fine. But the place smells of old frying oil. Service is also a bit slow. The smell makes the dine in experience very unpleasant. read more

This location is probably ran by kids who don't care about quality. I ordered one of the fried snacks and waited for 10+ minutes. When it came, the staff didn't announce that my order was ready, and it also came out cold. I would expect fried food that took long to prepare be at least warm. When I addressed the issue with the staff, they didn't seem to care about the quality of service. They just wanted to play around during their shifts. This location probably needs a proper supervisor at night to help improve the staff and provide further training. The place is also extremely untidy. There is an overflow of trash. read more

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Ume tea was a sweet treat place definitely recommend if you like that cute little vibe for pictures and aesthetics! Good amount of options overall gotta say yummy! read more

I came in on a Sunday around 3:30p. It was very slow in terms of foot traffic, yet I still ended up waiting nearly 40 minutes for just an order of one (1) popcorn chicken. I've been to other Ume Tea's before and I would say this is the slowest service ever. I think the staff realized it and gave me an extra box of their popcorn chicken. While I appreciate the extra item, maybe they need to expand on their kitchen or figure out a way to be more efficient. read more

Amazing food and drinks!!! Ambiance and decorations are adorable as well! I love visiting.

Have board games! Parking is a pain in the ass though. My favorite is the Jasmine Milk Tea. They have samples in the front where you can try for free. I also try the fried food they have. The chicken tenders were pretty good with plum seasoning. read more

I've went to this particular Ume location multiple times and there is a consistent issue with orders taking much longer than they should. Even when there were few orders ahead of me, I find that there is typically a wait time of at least 20 minutes, if not 30. Whenever I would glance over to see if my order was almost done, the workers always looked like they were moving slowly or were unsure what the next step for the drink they were making was. The only reason I finally decided to leave a review was because of my abysmal experience today. I was excited to try out the new Strawberry Cloud Matcha Coco drink, especially with the promo. It took me 50 minutes to get my drink. Fifty whole minutes. People who placed their order well after me received their drinks before I did. When I placed my order, I asked how long my drink might take, since I was expecting there to be a bit of a wait. Rather than giving me a proper response, I was told that she would start on my drink immediately. That was clearly not the case. When I finally went to get my drink, I was informed someone else must have taken my order. Strange, since I never heard my order number called out. It's such a shame because Ume drinks are delicious. If you are planning on making a quick stop for snacks or a drink, this is definitely not the place to be going! read more

Got their oolong milk tea with brown sugar boba 70% sweet and it was actually pretty good! The boba was super chewy to the point my mouth was a bit tired haha but the tea was yummy and was very much like a classic milk tea flavor! read more

We visited again on the 2nd day, which was their BOGO deal. Buy any drink and the free 2nd drink must be the same drink that you purchased. My wife bought the Ume Boba Milk Tea. I bought the Mango Coco for friends. read more

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Drinks are good, but I wish it was consistent in quality, especially when it comes to the slushie drinks. Started coming here few months ago and the quality in drinks and food has been going down. Slushie drinks are watery and my normal go to food item: mini fried octopus, are fried clumped up together. Kinda hard to enjoy MINI fried octopus when it's one big lump of fried flour. The other location near blossom hill is more consistent in quality. I wish I was closer to that location, but sadly I'm closer to this location read more

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