I had a couple of inspections from different companies done and to my surprise Ryan had found a spot that the other companies did not. I decided to let him do the treatment because he seemed very knowledgeable and showed me how to look for signs of termites. I'm also happy with the fact that this company offers a 2 year guarantee with free service calls, so if needed in the future I could use their services at no extra charge. I would highly recommend UTC to family and friends. read more

They are hands down the best!! Manuel did an awesome inspection and the two technicians chris and david did a phenomenal job. I had to have a local treatment for termites done at my house and not only were they amazing but extremely professional. They even worked on the pricing for me. I would absolutely recommend to friends and family. Good customer service is so important that is exactly what they provided! Thank you all for doing such a great job and being so kind throughout the entire process. I give you a big 5 stars because that is what you are. read more

I was extremely pleased with the work they did, without having to fumigate the house and that was very important to me due to the fact that I do have two dogs. They did a fast and very clean job. If I ever have any other issue which I'm sure I probably won't, I'll be sure to call them back. I would definitely recommend them!! read more

My wife and I noticed that we had some termites. My friend recommended Ultimate Termite Control to us. They came out gave us a great quote. Obviously we gave them the job, and my wife and I were very please. They were able to do this job without fumigating the house. And that's very important to my wife cause we have 2 dogs. They came in did the work and it seemed like they weren't even there when the job was done. Super clean, and very professional. I would recommend them to any of my friends and family!! read more

I asked Ultimate Termite Control to do an inspection and estimate for an area I could see had termites on my backyard patio. The 2 men that showed up supposedly did a full house inspection (including attic, garage, and all outside surfaces). They found a couple of fascia boards and patio slats that needed treatment. They admitted they did not find anything else in attic or garage. They did leave several large black marks on my hallway walls where they climbed into the attic that I had to scrub and repaint after they left. Imagine my surprise when they said it would cost $1800 to repair the few boards and to spray the entire attic (to prevent termites in the future?!). When I asked if I could just get the outside boards repaired, they said no they couldn't do that. If you want someone to sell you a bunch of unneeded work, these are your guys. Otherwise I found 2 other honest companies to do the work that was required for substantially less. I raised this to 2 stars (originally 1) because the owners called me after they saw my review and apologized for failing to meet my expectations. I still don't appreciate their business model that forces you to buy a package of things I didn't want, but I will give them some credit for calling to explain their situation. UTC's response to my review was very nice but inaccurate. I did contact them to inform of the damages to my hallway walls and got no response - like they didn't care. Again I got excellent service from another company without having to pay for a ridiculous service contract! The 2nd inspector that came for my estimate did absolutely nothing, in fact he didn't even help his partner get into my attic which probably could have prevented their damage to my walls. Too bad these people don't realize some people don't like their business model of selling unneeded services. I wish them well with their business model but it just isn't for me. read more

We checked a couple different termite companies and each had an employee out to do an inspection. UTC offered us the best price, especially after I indicated to Manuel that we were somewhat financially strapped. The man who treated the house was named Chris and as far as I can tell he did a very good and thorough job. Thanks UTC! read more

This company is very good . Customer service is great very respectful great job definitely recommend to others 5 starts

These guys are top notch! They handled all of my termite issues. Top of the top thank you!

My experience: Thought I would be in good hands but was wrong after speaking to Ryan, owner. We set an inspection date, his crew (not Ryan as scheduled/expected) showed up over 45 min before their scheduled time and 2 men were too busy to do an estimate since we had another estimate being done. I called Ultimate office within 2 hours asking why staff walked off/showed up unannounced and was told Ryan was sick, in ER with possible Coronavirus (HAHAHA what a liar) and this was beginning of misdirection and outright fib. Have spoken to Nellie in office multiple time attempting to reschedule an estimate. To date, no one has called us back. Disappointment and regret. Recap: Schedule made / schedule not kept by Ultimate / no estimate given nor would staff come back at scheduled appt time as they are "too busy" / lied to by office staff when calling / staff begged not to give bad review / owner nor manager have return calls to discuss poor experience and fib told. Ryan must be hugely embarrassed & ashamed all around. Thank goodness I found out about the unprofessional / irresponsible / unresponsiveness of this mismanaged company and their obvious willingness to fib/flake out before we hired & trusted them with our home. Lousy business practices - shame on you Ultimate Termite. Frustrated as we try to support small businesses but not bad businesses. Would not recommend you calling unless you have time to waste and like a hearing untruth(s). read more

After an unfortunate termite discovery in our building a week ago, I started to freak out a bit. It was one problem after another and it wouldn't end. Last thing we needed was more bad news. I turned to Yelp and had scheduled several companies to come out and inspect the building. Manuel at UTC was very professional and informative when he provided me a report of his discoveries and even showed me pinpoint locations around the building. Because of their attention to detail and willingness to work with our HOA, I pushed for our Board to award UTC the contract. They provided the best warranty and the best terms in comparison to the other companies that came out. You really should save yourself the hassle of shopping around and take this HOAs word for it. Would definitely recommend them to all. read more

Orange Company was bought out by Ultimate Control, and boy are we happy! We had our first visit and contact with Ultimate, Emmanuel specifically, and he was outstanding. Extremely thorough and informative. BRAVO! New company kicks the old to the curb! read more

These guys were amazing they knew their stuff from A-to-Z and worked with my budget and got the job done the very next day nobody else was willing to do this and these guys are the best and in the street and take their job very seriously I highly recommend them their estimates are free so at least give them a shot because they are worth checking out truly one of the better companies out there read more

We called ultimate termite and they came out the same day they beat everybody else's prices and even got the job done the same day my wife was seeing flying termites in the kitchen and they were able to take care of it they also offered a 2 year Guarantee with all of their work and we look forward to seeing them return shortly for their follow up visit to ensure that our house stays termite free thanks again ultimate termite control read more

Can't beat their service. Fast, reliable, and honest. Best guys in town. They came for sameday service. They killed all of our termites and haven't seen any since. They us a two year guarantee with all their work. read more

Great service and very professional staff, overall very pleased with the service. I definitely recommend UTC , they know what they are doing and were fast and efficient. read more

Excellent service and I would definitely recommend . Arrived on time and cleaned up everything, I didn't have to lift a finger.

I found Ultimate Termite Control this past Friday through Angie's List. The owner Ryan called me right away to schedule an inspection appointment for today at 10am. The inspector did not show up at 10am and by 10:30am I called to see if they would be coming. Turns out Ryan forgot to write the 10am appointment into the schedule and no one was going to show up. His assistant Nelly jumped on the phone and assured me that they can get someone out to me today by 1pm. By 1:30pm, there was still no sign of the inspector and I called the office to have Nelly tell me that the inspector would call me to give me an ETA or she would call with an update. After waiting a while and not receiving a call, I called back and Nelly claimed he was 12 minutes away, that was 2:06pm. It's now past 2:30 and the inspector has not shown up. Ultimate Termite Control is very unreliable and unprofessional! read more

Overall, outstanding! Left a message late at night, got a call at 7am and they were able to come that same day. They didn't put us off until "next week" and even came 15 minutes earlier than expected. Spoke to their receptionist on the phone who was very friendly, she sent inspector Chad over who was very knowledgable and explained the likely cause of the problem and what would likely be needed to resolve it. Juan was the technician - he contacted me shortly after I spoke to the inspector to confirm the time. He arrived on time, explained what he would be doing and he was also very friendly, personable, and professional. I am very satisfied with the work and would highly recommend! Thank you! read more

Omg.. this company is sooo amazing!! Not to mention professional.. they only needed to come once and I have yet to see any pest back... it's been 2 years later and still nothing.. I totally recommend them.. 5 read more

I strongly recommend this business!! Ryan offered me the best deal that I can find, And I called many businesses. I was satisfied with their customer service and low price. They got the job done and cleared out my infestation and more importantly the pests have not returned since. read more

These are my go to guys when it comes to termites. They are very professional, courteous, thorough and go the extra mile for their customers. We had a difficult job, old house and a LARGE infestation of subterranean termites that was well established (before we bought the house it had been empty for several years and I don't think the previous owner had had the house treated in years). UTC came out on time, Emanuel (Eman) was super friendly and easy to talk to, he went and did all the work under the house and sprayed our raves as well, did a great job and left us with a smile on our faces. Unfortunately because of the size of the infestation and spread out tubes a second visit was required. UTC and Eman were there when we called, no questions asked, to come and respray the whole area under our house, no charge, no complaints, no worries, with a smile on his face. This company is true to its word and it's two year guarantee and have won our business for as long as we own our home. Thanks for being a business with great employees, professionalism read more

After several months I finally got my deposit back. Thank you to the Pest Control Board for helping me to get the the deposit. I spoke with the owner, Ryan Berry, and he said that he will now only take a 10% deposit and not a 50% deposit anymore. I still believe that a spot treatment is not the answer especially when the termites are capable of flying and hiding anywhere. I do not feel that three stars is accurate because Ultimate Termite Control did not try to remedy this issue until after the Yelp review was posted and not until after I filed with the board. I made several attempts to remedy this issue before posting a review and filing a complaint with the board. Three stars is for a company that did an average job. No work was done for a $1000 deposit. Ultimate Termite Control said that they will try to improve their processes and procedures. They did apologize for this ordeal and I appreciate that very much. Perhaps this will be their last negative review and they will earn the trust of their new clients from now on. read more

I am very happy with the service . Johnny came and did a very detail checking and Provided very detail explanation before the work and they provide two additional treatment in the next two years with two year whole house warranty! Wonderful read more

We've been under contract with Ultimate Termite Control for several years and they've done a great job. They are very responsive to requests, remind customers when they are due for reinspection, and show up on time. They also give priority to their clients under contract, which is nice because so many companies cater to new customers and take existing customers for granted. The owner is personally involved and very accessible. read more

Decided to give these guys a chance because I knew they were the cheapest or the most expensive but I was looking for quality and definitely found it with this service they give a two year guarantee with all of their work and they even threw in some extra treatment and an additional year of service at no charge these guys are barn and the best company I've seen so far and I've used a few of them give them a chance you will not be sorry read more

Great termite company Helped me with escrow clearance and saved me over $1000. They did a spectacular job, they were on time, neat and professional. I am definitely recommending them to family and friends who will be selling property. -Thanks Guys read more

I want to start off by saying that this company is exceptional in every way shape and form, their customer service is superior to any other company that I have used in the past and I felt it was important to leave my review so other people can hopefully have the same experience that I've had I recently purchased a doublewide manufactured mobile home in a middle upper-class area of San Juan Capistrano, and part of the process during the sale of any home is to have a wood destroying organisms inspection report done to determine if there are any issues with the structure.. The previous owner had a contract with Terminix for approximately three years and they are the ones that performed the inspection before the close of escrow, I was informed that there were some minor infestations of termites and a little bit of wood repair that needed to be done due to dry rot and termite damage, The seller had the termite work done and the wood repaired and escrow closed. I felt pretty confident that everything was taken care of, but just for peace of mind I decided to have my own inspection done once I acquired the property, I decided to call ultimate termite control to come out and take a look because the inspection was free of charge, and to my surprise they uncovered three new infestations and one old infestation that was still active and had not been eliminated, needless to say I was shocked but since escrow had already closed there was not much I could do to try to get it taken care of for free . Ultimate termite control was understanding to my situation and let me tell you money was tight, so after speaking with the inspector for almost a hour after the inspection they were able to give me a price which was more than reasonable to take care of the termites once and for all. I decided to let them do the work and after seeing the effort and the thoroughness of their treatment I know I made the right choice, this company is not a huge company but I feel like they actually care and it was reflected in their work, they took their time and did the job right. I am so happy with the results, on top of giving me a huge savings they also gave me a two-year guarantee on all the work they did and if I see anything moving forward they will come back for free and take care of it, which is another reason why I decided to go with them after doing some research I came to find out that most companies out there only offer a one-year guarantee. That says a lot about the company and how confident they are in there treatment process, at the one-year mark they are going to return back out to my property for a reinspection to make sure that no new infestation or issues have came up during the year and at the two-year mark they are going to come back out to the property and redo the entire job over again which is included in their initial service agreement when I signed the contract. It almost sounded too good to be true but they put everything in writing so I knew I was good to go. I was also informed that they do attic clean out, insulation restoration and also structural damage repairs these guys are the real deal for sure.. I recommended them to my sister because she was looking for a company recently and I highly recommend them to anybody reading this review let me tell you you will not be disappointed. I also gave the workers a small tip and bought them in and out burgers for lunch, they treated me like family so I did the same for them. They were super grateful and I look forward to seeing them again soon, thanks guys. read more

Excellent service and great people. Highly recommended. I am very pleased with their service and communication. Not the cheapest but definitely competitive and worth the money; best of all - they got the job well done. read more

I just bought my home in January and had it fumigated and within two months already noticed termites had reinvest of the property I called ultimate termite control and they came out immediately did a thorough inspection which took approximately two hours and identified a few other areas of termites as well I hired them to do the work and they spent their time being extremely efficient and assured me that all of the termites were taken care of... it's been two months since the treatment so I decided to leave this review because I feel 100% confident that their treatment was effective and not only that, but they gave me a two-year guarantee with the service so if I see any signs of anything that looks like it may be termites they will return for free, check these guys out they are worth the time and the money. They are not the cheapest but they definitely know what they are doing, and I would say that they are the best having owned a few properties and dealing with termites in my previous residence.. also reading the review before this one made me laugh because I had somebody tried to sell me a radar device style treatment but I am very aware of termites and how they return to the property and unless you have a residual then you have no protection it's very important to have a treatment with residual to keep the termites off of the house.. thank you again ultimate termite control you guys are the best read more

I noticed I had some termite damage on the exterior of my home so it was prudent for me get a professional whole home inspection to see how bad the infestation was. Received a recommendation from a friend for one company so I went on Yelp to check out their reviews and clicked on "request a quote". Yelp gave me the option to contact others so I chose 5 more who all had good yelp reviews. Always a good idea to get at least three inspections/quotes. I wound up getting four total. (All companies contacted responded quickly and tried their best to make arrangements). I'm always leary of having someone who has a vested interest in finding issues that they can naturally fix (for a price) to do the inspection. Only one of the four told me I had to tent the house but they also failed to inform me that because I had a zero lot line, I needed to get the neighbors approval plus I needed to get the HOA to trim all their bushes back so I had at least 12" clear between them and my house for proper install of the tent - good luck getting that to happen cheaply. Of course all of these companies hire an outside source to do the actual tenting. These little details should have been brought to my attention so this person was out. By the way, when you have 200 lb. men walking on your mission tile roof carrying a 200 lb. tarp they are going to break some tiles. This could lead to extra roof repairs and potential leaks - so think long and hard about tenting. The other three companies all had about the same treatment recommendation with costs ranging from $1075 to $1550. I ultimately based my decision on which company I felt the most comfortable with - they were in the middle on cost. This is important in case an issue pops up, you need corrective action and/or you won't get hit with "optional" costs for things you thought should have been included. I know it's hard to develop a "trust relationship" during an inspection but of the three I felt Ultimate Termite was my choice. I also thought it was odd that many Yelp reviewers almost write love letters about their experiences with companies on Yelp. Really? And you all had first hand experiences for everything based on limited contact? And it was the most professional company you ever worked with!! OMG! The BEST EVER!!!! And no one seems to share pricing ($$ numbers) info except maybe they were cheaper than others you contacted. Think other reviewers might actually like this information. They were able to complete the job that same day and did exactly what they promised - so no complaints at all regarding the service received. Hasn't been long enough to know if their treatment has worked 100% and I haven't had to contact anyone regarding any customer service issues yet - and hopefully there will be none. If I run into any problems in the future, I will surely update my review. But I can recommend that you give them an opportunity to do an inspection. Ultimately go with the company you feel the most comfortable with. I do plan on having them come back out in two years to do another inspection and a $299 retreatment. read more

Referred to them by a friend. They showed up on time, gave me a very fair estimate and got to work. They were very clean and respectful of my house. They showed me everything that they needed to work on and explained the process thoroughly. I will definitely call them again and I've already referred a few friends and family members to them and they've all been very happy. Great company! read more

Such a great crew over at Ultimate Termite, they're very professional and helpful with all my questions and concerns. Their workmanship was on point Thank you very much for everything. Totally satisfied. Definitely would recommend to my friends and family read more

I got a duplex house in Anaheim I called ultimate termites control came out on time gave me the estimate was reasonable .They took care of it in 1day Im happy with the service plus very clean and proffesinal I would recommend anyone to used them read more

Friendly, knowledgeable, and professional. They went through my Grandma's house in a day and were able to not only get rid of the problem, but also repair the damage that had been done. So grateful! Thanks a lot, guys. read more

We're on an annual contract with Ultimate Termite Exterminators - have been since 2014. Once a year they come out to check for droppings and to do preventative spraying. Several years I've had them come out within the twelve months to handle something that I've noticed and they are glad to take care of it as soon as possible. One year we did a remodel and had to postpone the annual visit and they were very accommodating - allowing us to overlap into the next year. Responsive office staff and very professional technicians. The technicians arrive within their designated time range and they make sure to take of the attic first and then the crawl space so as not to track in any dirt. Have always appreciated that! Plus their paperwork provides historical data so the corner of the garage is always addressed or any other hot spot. read more

I want to start off by saying that this company is exceptional in every way shape and form, their customer service is superior to any other company that I have used in the past and I felt it was important to leave my review so other people can hopefully have the same experience that I've had I recently purchased a doublewide manufactured mobile home in a middle upper-class area of San Juan Capistrano, and part of the process during the sale of any home is to have a wood destroying organisms inspection report done to determine if there are any issues with the structure.. The previous owner had a contract with Terminix for approximately three years and they are the ones that performed the inspection before the close of escrow, I was informed that there were some minor infestations of termites and a little bit of wood repair that needed to be done due to dry rot and termite damage, The seller had the termite work done and the wood repaired and escrow closed. I felt pretty confident that everything was taken care of, but just for peace of mind I decided to have my own inspection done once I acquired the property, I decided to call ultimate termite control to come out and take a look because the inspection was free of charge, and to my surprise they uncovered three new infestations and one old infestation that was still active and had not been eliminated, needless to say I was shocked but since escrow had already closed there was not much I could do to try to get it taken care of for free . Ultimate termite control was understanding to my situation and let me tell you money was tight, so after speaking with the inspector for almost a hour after the inspection they were able to give me a price which was more than reasonable to take care of the termites once and for all. I decided to let them do the work and after seeing the effort and the thoroughness of their treatment I know I made the right choice, this company is not a huge company but I feel like they actually care and it was reflected in their work, they took their time and did the job right. I am so happy with the results, on top of giving me a huge savings they also gave me a two-year guarantee on all the work they did and if I see anything moving forward they will come back for free and take care of it, which is another reason why I decided to go with them after doing some research I came to find out that most companies out there only offer a one-year guarantee. That says a lot about the company and how confident they are in there treatment process, at the one-year mark they are going to return back out to my property for a reinspection to make sure that no new infestation or issues have came up during the year and at the two-year mark they are going to come back out to the property and redo the entire job over again which is included in their initial service agreement when I signed the contract. It almost sounded too good to be true but they put everything in writing so I knew I was good to go. I was also informed that they do attic clean out, insulation restoration and also structural damage repairs these guys are the real deal for sure.. I recommended them to my sister because she was looking for a company recently and I highly recommend them to anybody reading this review let me tell you you will not be disappointed. I also gave the workers a small tip and bought them in and out burgers for lunch, they treated me like family so I did the same for them. They were super grateful and I look forward to seeing them again soon, thanks guys. read more

I just wanted to say that this is one of the best companies and workers that I've ever had working on my house the guys were super professional and super polite they cleaned up after themselves and left my house cleaner than when they first arrived they worked the entire way through without taking any breaks and took the time to walk me around the property and show me everything that was done once the job was completed I highly recommend this company to anybody that's looking for work on their house they can do much more than termites and wood repair they can do roofing painting lighting rain gutters windows doors drywall hardwood floors and they can also build patios and decks I am going to have them back out before summer 2018 to build me a new deck and patio for my house and in doing so I plan on adding an estimated $47,000 worth of value to my property these guys are a godsend and I will never use anybody else for any work whatsoever thank you ultimate termite control for giving me true peace of mind..Priceless read more

Very professional staff, service is on time and you definitely get what you pay for. They did what they said they will and have since been bothered by those pesky Lil insects. The business owner is very professional and courteous. Will definitely use this service again read more