They were out to my house within a few hours from first contact to repair our HVAC unit. The…read moretechnician, Noel, was fantastic and honest. He made it easy to understand our issue and how he was going to resolve it. Quality service for a fair price.

I scheduled a visit for a technician to review the work. Unfortunately no one showed up or called.read more

A Quality performed a complete retrofit, our HVAC system last fall. We want to explore a heat pump…read moresystem which we believe is spot on for Ariz.'s Climate. After the job completion, we wrote a gloriously favorable review for the and office team who supported us throughout the process. Now nine months later, we noticed anomalies in the system's performance. The team immediately set up a service call. Aidan Divarco, their ace warranty technician, was dispatched. He was here months ago as as we have a zone system splitting the house. This adds some nuance to the overall system. And on que, Aiden came in with sleeves rolled up. He is well trained and very intuitive. That's a compelling combination. Most owners of companies would steal to find a talent like him. Without sharing all the details and many hours of discovery, he really did not find something obvious. Yet he performed many checks of the system and did a few tweaks as the backyard was heating up for one of our first warmer weeks. I cannot emphasize how much we admire his truly genuine commitment to customer care along with his dedication and talent. He never has any excuses or even challenges that he is unable to hurdle. He's like the Everready bunny, locked and loaded and ready for bear. Hands down, he is the Valleys Michael Jordan superstar warranty "technician . And a great guy to boot. A Quality HVAC is truly blessed to have him on their Team..

A Quality HVAC is terrific! I love supporting a well run locally owned and operated business. The…read morewhole transaction was thorough and professional! When I called, I got an AI Scheduler that was professional & hard to tell it was AI. Stephanie from their scheduling called me soon after to confirm that the scheduled time worked for me and was on top of communication and coordination through the whole transaction. They got me in same day, in the summer, on a Friday. John out and made a quick repair for us and got us up and running again. John was professional and friendly and took before and after videos. I am a local Realtor and happy to recommend this very reputable company. Our repair quote and bi-annual service and even annual hot water heater clean out was very reasonable.

Sorensen Heating and Cooling's main priority is you. Their customer service and knowledge is…read moreexceptional at every level. I will continue to refer friends and family because I know Brian and his team will do the best thing for them as they would their own family. ***Our Experience*** Lilly the Office Manager was insightful, caring, and courteous when we initially called to schedule our maintenance last fall and our no cool in June. Alex explained the options to fix our 28-year old unit, including replacing it. The owner Brian called shortly after to help us choose the new unit that made sense for us. He was objective, through, and patient while explaining operations, pros, and cons of each unit. The focus was getting our family taken care of, not a sale. As expected, our installation was flawless with Justin and Alex being kind, professional, on time, and patient with questions. Since installation, Brian has reached out to me to ensure everything was working properly. He's helped me understand and improve some airflow issues without trying to book a service call.

This is probably a very good company. I chose them for their good reviews. And they were Prompt and…read moreExcellent at Keeping Me Informed. BUT....it felt like "the Hard Sell" with an over-talkative salesperson who was long-winded and without much content in her abundance of words, and she wouldn't let me get a word in edgewise to ask questions and understand what she was saying. Thankfully, the technician scheduled to come out got sick so they missed the appointment (and did a good job notifying me) which gave me the opportunity to call another service. Their competitor (Jaycox) was clear and to the point--allowed me to ask questions, and immediately quoted a fraction of the price to service my HVAC's--much to my wallet's delight. And I just really didn't want to talk to that salesperson anymore. So, while Sorensen is probably a good company, unfortunately my experience with them was rather off-putting.

I have a multiyear scheduled maintenance contract with Bell A/C…read more MY technician this time was J.J. Dominguez. He was the most thorough and professional technician I have had.

Original call was for a second opinion on an aging AC system. They found the exact problem & quoted…read morethe exact repair & price. Alas, total replacement needed. Asked both vendors for quotes. Bell came in the winner -- best machinery, warranties, service. I am very pleased w the quality of my purchase & their staff. AC replacement is costly! For a matter of several $100s more, I got a top of the line package from Bell. Unqualified recommendation for their service.

Do business with this company! These guys are as good as it gets!…read morePrice was on point. Work was quality, no, exceptional on every level. All the workers who completed the install were happy and thankful for our business. They must be family owned. You can tell they handpick and hand train the workers. A+ guys. Great work. I will use you again.

I have used this company twice under my home warranty, One Guard. The first time was after another…read morecompany who scammed me out of a additional service call to replace a capacitor (which was bypassed on my system), and my blower motor went out 2 days later. I called a family friend to take a look, and he confirmed the capacitor didn't even need to be replaced. After getting my money back, and exposing them to One Guard, I demanded another company...and found Pro Solutions. They sent out a tech, confirmed the blower motor went out, and a week later, replaced it; we had to wait on the part. Now a few weeks ago I started to notice my system was running louder than usual, and the air wasn't as cold...so I called One Guard. They assigned me to another company and I demanded to be changed to Pro Solutions, as I had a good previous experience, and they were the last ones to work on my system. Upon the switch, I called and scheduled for the next day with Bill. He came out, tested the system, and verified that the blower motor was again failing, along with another part, and that the fan needed to be cleaned. The fan cleaning wasn't covered under warranty and cost $450, but the other parts and install were. I received a quote to replace the entire system automatically as Pro Solutions said they do that with any unit over 10 years old; I declined. They sent a tech a day or so later, but One Guard gave him the wrong part, so I had to wait another day (and get a hotel because the blower motor was out and making a loud noise) - listen to my video and if your system is EVER making this noise, shut it off before you cause more damage. The next day Bill was out, replaced the parts, cleaned my fan, and I was back in the saddle again! Overall, I trust Pro Solutions to take care of my issues, and appreciate the service they've provided to me over the years!

We thought we needed a new compressor, but William got our unit working like new again with just a…read morefew pounds of refrigerant, saving us a lot of money. We'll definitely call Red Beard again because William definitely knows what he's doing and his prices are very fair. William did a great job for us.

Red Beard Heating & Air Conditioning is an outstanding family-owned business! William was on time,…read moreprofessional, and extremely thorough. He took the time to inspect our entire HVAC system and found that our capacitor was getting weak. After explaining everything clearly, he replaced it with a higher-quality capacitor. The entire experience was excellent. Honest, efficient, knowledgeable, fair price, and never pushy. It's refreshing to find a company you can truly trust. I highly recommend Red Beard Heating & Air Conditioning and gladly give them 5 stars!

Leo of SAC Heating and Cooling came out to us after a rcommendation to install a new A/C and…read moreHeating system. They were a team of 3 and were beyond amazing. Punctual Honest Courteous and passionate about their work. Did an amazing job! with the Best price in town. I would highly recommend Leo Londono and his team highly.

SAC installed a new 4 ton HVAC unit for me in 2021, at a price that was unbeatable, and I have had…read moreno major issues with the unit. Anytime I have a concern or need a second opinion on my other HVAC units, they are usually out to my house the same day. I recommend them to anyone in need of a new unit or repairs.

just bought a townhouse in SCW and had Grand Canyon Home Services come out to fix a leaking washing…read moremachine valve. Todd Did an awesome job, but the water line kept leaking so he came back out and fixed it! They did not charge me for second trip. Very professional, cleaned up the area he worked in better than it was when he started, if I could give a TEN star rating I would! Thank you Grand Canyon Home Services, YOU ROCK!!!

I bought a new American Standard HVAC system from GCHS a year and a half ago. Yesterday, the…read morethermostat failed. Within a couple of hours Brandon called and talked me through a process to reboot it. No help. He sent Tyler for a service call today. In very short order, he had the system up and running again. This is the second service call Tyler has made here. His technical knowledge, professionalism, and customer focused approach reflect the highest standard of home service. I remain impressed with all of the personnel at GCHS and highly recommend them for quality service and responsiveness.