I specifically searched for a local family owned company and was not disappointed. Ask for George ! Customer service from the first phone call to the maintenance service from tech George was top notch. I have 2 AC units & having fair transparent pricing is very important to me. I highly recommend cool zone. read more

I had an outstanding experience working with Cool Zone Air Conditioning & Heating. Dakota, Byron, and Tyler -- the incredible "three amigos" -- went above and beyond to help me during a very stressful situation. After a severe power surge at Desert Mountain, both of my Carrier heat pumps were completely blown out. With outside temperatures reaching 104 degrees, I was in a difficult position. The Cool Zone team immediately took action. Within just three days of ordering all necessary parts, they had everything installed and fully operational. Their work was nothing short of meticulous. Every part fit together perfectly, like a carefully assembled puzzle. Their professionalism, strong work ethic, and calm, organized approach turned a potentially terrible experience into a seamless, stress-free transition. I deeply admire and appreciate the service they provided. Thank you, Cool Zone Air -- well done to the entire team! David Smith read more

Cool Zone Air Conditioning & Heating - The image shows two Carrier HVAC units installed outdoors on a concrete pad, with a brick wall and desert plants, including cacti and yellow flowers, in the background. The units are connected with insulated pipes and electrical wiring, indicating a residential or commercial air conditioning system setup. - Heating & Air Conditioning/HVAC Near Me - Phoenix, Arizona

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A huge thank you to Tom and Grant for getting my AC back up and running! You both were professional, efficient, and super helpful. I truly appreciate the great service and quick response--especially during this heat! I highly recommend Cool Zone Air Company to anyone needing AC service. Honest, reliable, and hardworking--can't ask for better! read more

Very satisfied. Dakota is extremely knowledgeable about their systems, he made us feel very comfortable making this tough decision. The day of install was smooth. they installed new flex duct through out the attic, had to cut into the roof and install a new ac system. I am amazed by their skill and work! The techs that came to install were kind and respectful. Thank you so much Tylor, Byron, Craig, and Tom. You guys have amazing customer service and it just felt like friends were in our home. They listened to every concern and question and made sure they didn't leave with anything not done or questions answered. I also really appreciate the follow up several weeks after install. 100 stars and glad we have you guys for our future needs! I feel very confident in this company. Thank you again. Michelle and Joseph Ainslie read more

Cool Zone Air Conditioning & Heating - A service vehicle from Cool Zone, equipped with a crane, is parked on a paved residential street. The truck has branding and contact information visible on its side. The crane extends upward with a hook hanging from it. Houses with rooftops and a wooden fence are visible in the background, along with a clear blue sky overhead. - Heating & Air Conditioning/HVAC Near Me - Phoenix, Arizona

If you're looking for AC installation and you are looking for a Carrier brand look no more. Start off with DANETTE who was completed honest with pricing and if you have any questions she'll be the one to ask. I thoroughly had numerous quotes and salespeople coming to my house. Each salesperson would beat the other contractors quotes. Danette is the one who informed me to always look at the model numbers they are quoting you with. If you don't go with Coolzone if there's anything you read about this is read the description of work but the model number and see what they are trying to give you. These companies are trying to sell you the cheaper brand Example a new build carrier ac. It's a carrier but a new build brand, basically cheaper but if you want a true Carrier brand go off the carrier website and make sure you tell them you want the model number off the website. Anyways with Danette's information and honestly showed integrity. If you're liking Danette quotes and information then Dakota will follow up to do a walk around to see if there's any final touches before installation who is very knowledgeable and professional. No matter how expensive you buy a brand Trane Carrier or whatever the single most important thing in your investment is the INSTALLATION. The morning of installation Josh, Tom , and Tylor showed up on time and very professional and will always stop what they're doing to answer your questions. These guys showed up Approximately 730ish in the morning and stayed all the way until 730 at night to make sure the installation was superb. They would have stayed longer if I or customer wouldn't be happy. I'm a customer who likes small business contractors cuz these bigger ones have to make there money back from tv ads and commercials. Coolzone will make their money by integrity and workmanship. Dave the owner super nice and will make sure the investment will be worth your while. Hope this helps who reads reviews and thinking of a new ac unit. Thank you Coolzone. read more

Joseph, from Cool Zone, did the annual check up for my AC. He is a courteous professional. Afterwards, he showed me pictures of what he did and took time to answer questions. He washed down my AC which was a pleasant surprise and did a great job! I will be requesting Joseph to come out next spring for my checkup. read more

Cool Zone replaced my entire A/C system yesterday, The 3 man crew arrived on time at 8am totally prepared to to the job the individuals, Tylor, Tom, and Craig were extremely professional in their routine throughout the day answered a few questions i had, and worked until 6:30pm in 103 degree heat never complaining, the items I could view were done with care and to perfection! I would recommend this company to anyone! They were great! read more

We are so happy we chose Cool Zone Air Condition and Heating. Today Joseph came out for our maintenance check. He was professional, courteous and very thorough. Truly a 5 Star company. read more

If you need a technician to install copper freon lines (cut and flare the ends), evacuate the system and charge your freon, this company can not help you. I requested a quote from these folks regarding these services and they replied that they could not provide this service. read more

Byron Cronk and Tom installed a split system in my home with extreme professionalism and skill. In this era of poor customer service these two young men are exceptional customer service providers: They communicate and smile (wow!). HUGS Guys! read more

Recently my father's AC was replaced by Cool Zone AC and Heating and were extremely impressed with their service. David did an outstanding job facilitating the entire process and ensuring everything went smoothly. The technicians, Tom and Craig, were exceptional. They kept us informed throughout the installation, and their honesty and respectfulness were much appreciated. I am very grateful for their excellent service and highly recommend Cool Zone AC and Heating for their professionalism and dedication to customer satisfaction. read more

I did not use them in service, because they charge double of what other AC companies charges for diagnostic, they asked for $200 for diagnostic, that is too much, I found some AC co. does free diagnostic, or at least wave the diagnostic if a repair is needed. read more

David - the length of your reply seems to be an attempt to justify your outrageous charge - perhaps so even in your own mind as well. In your response to the AZ AG you attempted to classify my letter to you as somewhat nefarious "she sent it to an employees home". NO - I sent it to you - at your home - the principal of the company - to ensure it ended up in the right hands. And there's nothing overstepping or far reaching about that - public records are public records - plain and simple. And let me tell you about folks in the business who have integrity. My son's AC went down last week - owner came out - and it was only a fuse - charged him nothing - not even for the "travel time". That's a company with integrity. And yes - full disclosure my HVAC company that I HAD used for years quoted close to your ridiculous amount as well. At the end of the day - just because you can - doesn't make it moral or ethical. If snake oil comes back in vogue - sign up - you'll excel. read more

Cool Zone was absolutely amazing! From the inspection by Dakota who was very personable and knowledgeable I felt at ease about the whole process. I had a whole new unit installed by Tylor, Mario, and Sergio. They were on time, very professional, and answered all my questions. They even helped me move items back in my garage before they left! They were so efficient they finished hours before the quoted time and cleaned up so well after all the work you wouldn't even have known they were here if it were not for the gorgeous new unit! I cannot recommend them enough! Thank you so much for all your hard work! -Cassandra read more

From the moment I called Cool Zone I knew I found the right team. I first spoke to Danet expressing my concern that one of our bedrooms was very hot. I explained we had new energy efficient windows installed. She was very knowledgeable and sympathetic. We set up an appointment to have someone look at our issue. Dakota arrived as scheduled and from the moment we meet I felt we found the right company for our AC issues. Dakota examined our unit and also the air handler,er in the attic. We advised us that the previous units air handler venting, installed by the previous homeowners, was not set up correctly. He provided us with several options to correct the issue. My husband and I never felt any sales pressure. I told Dakota that we will get another estimate after our vacations. We came home from our trip and our almost 5 year old AC unit broke for the 3rd this year. Italy was the same part another AC company installed less than 3 months prior. We were feed up with our old unit and the previous AC company that installed and serviced the unit. I called Danet and said, what do I need to do to schedule a new AC unit install. I didn't even bother getting another company's quote. This is very unlike me lol but I was that confident with Cool Zone. Danet set up the appointment. I paid the deposit online and we were set. Danet also said if they can't fix our unit to let her know and she will send out one if her technicians. How very kind and sympathetic. Byron,Tylor, and Craig arrived as scheduled. Once again I was extremely impressed with the team's professionalism, thoughtfulness and care for our home. Sadly I was sick so I didn't interact with the team. I did hear them say, several times, no thank you for your patience. I thought, how very sweet, they are concerned for us. We did have a portal AC unit going in our main room so it was too uncomfortable. The team worked for 7-9 hours. There was minimal to no noise and they were very careful with our home taking out the stuff and bringing it the new stuff. Once they were completed they turned on our new Carrier 4 ton unit. it was blowing air out at 58 or 56 degree's HALLELUJAH!!!! By the time I went to bed I think I could have gotten ice cubes from the vents. We were thrilled. We noticed the next day that our main living area was warmer than the bedroom areas. Dakota was already scheduled to come back on Monday to make any needed adjustments. He arrived, yes on time again, and explained that he just needed to adjust the dormers ( I think that's the correct term). He made the adjustment and we noticed the difference immediately. Why didn't the previous AC Company make this adjustment when we explained to them, several times, that our one bedroom was always hot. Rhetorical question . Dakota came back a few days later for the final walk thru. I had him make a few more tweaks and he hooked up the gas thingy lol. If you are looking for ANY AC service call Cool Zone you will be an amazed! Cool Zone we cannot thank you enough. Keep up the amazing work. I'm a retired Technology Project Manager from Amex. Your company caring, knowledge and prices are a Posterchild for how a company should run. Thank you! read more

Cool zone team was on time, very organized, professional. Everything was done fast and with quality. Tom, Tyler and Craig are great team that's on your side on hot day! read more

I had Tyler and Tom put a new air conditioning unit on my home today. What a great experience. They were very professional and friendly. They came on time and had things done in no time. They explained the new thermostat as it was different than my old one and answered all my questions. They checked my air filter and even installed a new one for me. Thank you for the great service. read more

This is the company you want to use. I used another company, then had Jacob, come out and check what they did. The difference is night and day. Jacob took his time, knowledgable, courteous and thorough. I'm happy I found a company I can trust. I highly recommend AirTime Conditioning & Jacob. read more

This is the best HVAC company hands down. Our 2 year old new Lennox in my newly built home just stopped cooling. Chas Roberts and a few other companies were 3 weeks out to even come check it. Cool Zone made time for us the very next morning! Due to parts delays at manufacturer it would be weeks to get the coil that failed from Lennox so we had to swap out the whole condenser with a different brand and Cool Zone got it installed within 2 days. Having children in the house, we could not wait with May heat already in gear. Tylor, Brendon, Dakota, and Deanette were all amazing and literally saved the day. Do yourself a favor and go with Cool Zone. read more

Called for AC service. Tech was Very thorough and knowledgeable. Found something in attic that had not been installed correctly.

Our AC went out 2 days after moving into our new home. Justin from Cool Zone came the same day and told us the issue. He gave us all of our options and was very patient while we decided whether to wait for our home warranty to cover it or have them do it same day. We ultimately decided to pay for someone we trust to fix it and he got it up and running within an hour. We will definitely be using them again! read more

For 3 years my AC in the summer has been horrible, warranty would come out and really never fixed the issue. this summer it became the worst, it would get to 90-97 degrees and finally I called cool zone. I believe they came out that same day. I had a couple issues with my equipment after it being installed but everyone was amazing! I'd call and they answered the phone every time and had someone come out that same day. Every single time. In the summer or in general I'd always have my AC at 68 and could barely feel anything. now I have it at 75 and it truly feels like 70 or below it's so cold and amazing. Before if I set my house at 75 I'd be sweating. I'm excited to finally have working AC and lower energy bill. Byron is a great asset to you guys and David is a great owner and runs a 5 star company, really appreciate fixing my AC and coming out asap and checking in when I had issues. Def recommend read more

Absolutely outstanding service! They made my home so much better! Kept me informed on my install status. Friendly team that installed, worked their butts off all day in the heat to replace my unit! Can't thank you enough for the hard work. We are really happy with results and corrected some duct work in my 1973 home. They also offer a 0% Financing. read more

Cool Zone Air Conditioning & Heating - New unit! My house is so nice now! - The image shows a Carrier HVAC rooftop unit installed on a metal platform above a shingled roof. The unit is gray with ventilation grilles and electrical components visible. The background features a cloudy sky, indicating overcast weather conditions. The installation appears secure and typical for commercial or residential building climate control systems. - Heating & Air Conditioning/HVAC Near Me - Phoenix, Arizona

I cannot say enough wonderful things about this company. I woke up to a hot house with my ac unit switching on and off. I found this company on yelp, received a quote, called and within 30 minutes a tech was out to diagnose and repair. Amazing and speedy service. They turned a helpless situation into a positive experience. Definitely will be using in the future and referring everyone I know to them. read more

Would recommend these guys as they did a great job for me and always showed up earlier than promised, which is pretty rare these days. In my case it was an equipment warranty issue on a Carrier Infinity Unit that was installed orginally by Emergency Air.. I had a poor customer service issue with them on prior issues with the equipment after installation, so I was looking for warranty service from another Carrier Rep and these guys were a breath of fresh air... read more

Excellent --Excellent help for my air conditioning problem. 200. for a weekend visit was expensive but well worth it. Thank you, Byron Cronk for your excellent work manship and for explaining every thing to me in a way I could understand and showing me the broken part. I have your card and will always use you in the future. Thank you Patricia McGrevey read more

We called at 10:30pm on a Sunday night and didn't leave a message. Cool Zone texted us at 5:44am asking if we still needed service. Our unit was up and running by 9am. They have great honest techs and the price was great. Amazing service . read more

Capacitor went out when we got back from being out of town. Set up an appt for the next day, which I was surprised at getting one that fast. Replaced the capacitor in around a half hr and the house is finally cool again. I highly recommend Cool Zone Air. read more

This is by far the best AC/Heating company in the valley. My fiancé and I have used them to repair our rental condo's AC that was acting up as well as our primary home. They are fast, professional, and high quality for the right price! We are both Relators here in AZ and we have recommended Cool Zone to many of our clients. Everyone who has used them were extremely happy and very impressed with the quality of service they provide. If your looking to get work done or a replace your existing AC unit, look no further. A big thank you to Dave, Danette, and Ryan for making every transaction with us and our clients smooth and easy. We will be continuing to recommend you to all of our friends, family, and clients going forward. read more

Knowledgeable staff. Arrived on time. Justin explained everything and helped make sure my AC was running well. Thanks

Cool zone air conditioning is a great company, the staff is super friendly and their Ac tecks do an awesome job very efficient and knowledgeable they deserve a 5 star rating, there are here to help you and not to gouge you, very honest and reliable. read more

We had one of our a/cs go out, we called and they sent out a tech same day, he came within the time window provided and gave us a call when he was on his way. EXTREMELY kind and professional! Will definitely be using again. read more

5 stars to Cool Zone Air Conditioning and Heating! I attempted to install a new thermostat on Sunday and turned off the power like the directions said but turned off to the AC, not the air handler and blew a fuse. My boyfriend found them on Yelp, have them a call and had David at my house within an hour and done in an hour, including the install of my new thermostat. David showed me how to program the new thermostat and didn't charge me an arm and a leg for quick service on a Sunday. Great service, Thank You! read more

I am late in writing this review. Cool Zone installed a new HVAC unit in August 2019. They gave me a great price and warranty but their service went above and beyond. They deserve 6 stars if I could. They also provided portable coolers while our unit was on order and installed. I was a Realtor for many years and dealt with many contractors, Cool Zone is one of the best from my experience. They did everything they could to make the installation as perfect as possible. Danette responds to calls quickly as does David and the contractors. I would not hesitate to use them again or refer them. read more

So impressed with the level of professionalism and knowledge of the company and tech who came to my home for the tune up. I didn't have any particular issues that warranted any maintenance, but I had a ton of questions that were all confidently answered and left me assured. I did ultimately move forward with some preventative maintenance, but did not feel pressure to do so. I'll continue to go to Cool Zone in the future for all my A/C needs. read more

I requested quotes from several companies. Cool zone was the first to respond and had the soonest availability. I was told a tech would be to my house between 3-5pm the same day I requested the quote. I was delighted at 1:30pm when I got a call saying the tech could make it earlier. It was nearly 90 degrees inside my house when Ryan arrived. He got right to work and had the problem solved and repair completed before 3pm! He stuck around and chatted for a little while to make sure that the temp was dropping in my house. He was very nice and professional. I would definitely recommend cool zone to anyone needing AC repairs! read more

Patrick is amazing! First I used the yelp app to reach out and get some basic idea. I feel that cool zone air was pretty quick with their response time. And it was not the cheapest estimate I got but how they handled my business is what got them the 5 stars. On time with their estimated time with the phone call before letting us know they were on their way. Very honest with what needed to be done and not over priced. They asked us about their service program but did not push the issue. I will use them from now on!! read more

We noticed our AC in ceiling unit dripping about 4 weeks ago and Cool Zone sent Ryan out as soon our schedule allowed it, they were so flexible by sending him out after 5pm where I didn't have to take work off. A few days later we noticed our AC was dripping again and they came out that night at 7pm before our red eye flight to see what the issue was. Initially Ryan fixed the leak on the day he first came out but there was additional issues with our insulation that were not caused by them and he still send the owner out on the weekend to double check the issue. The owner was so helpful taking time to explain to us what the issue was with our AC specifically and dumbed it down to my knowledge, haha. Highly recommend Cool Zone to take care of your AC needs! read more

We set up a summer readiness appointment and Byron was the technician that showed up. We couldn't have been more happy with the check-up. He offered us simply the check-up but also made us aware of service plans that are very reasonable and also come with monthly payment options that make it very convenient if needed. Byron was very personable and great to talk to! There was no pressure to buy into anything and gave us a very thorough check-up and explanation of our systems. I highly recommend this company and Byron! read more

I've been a customer since 2012 and have all the confidence in the world with Cool Zone and their team. Honest, professional, and reasonable. I would highly recommend! read more