Very bad experience! My breaker was tripping when I turned on my air - they had good reviews. Tech came out but was very high pressure sales - said I had to buy this $500 thermostat and more work for $700 - he only seemed interested in selling. I wanted another estimate so I got the thermostat but not the other work done. Unit was working when he left, stopped working later - blank screen - had another company come out who said the thermostat was installed incorrectly and cause damage to my unit of $1000s of dollars. I reach out to Mountainside and explained what I was told he said he would not do anything not even come see what the issue was - very rude and unprofessional! read more

Steve and the entire team are exceptional, detail oriented thorough and professional They assisted my mother through the process while she was dealing with my being in hospital with critical condition. Their kindness goes Above and beyond just as their work ethics. I would not recommend anyone else and consider 'Mountainside Air the elite of all! Again thank you for great quality, exceptional service and kindness in this Process! read more

We're had been using Moutainside Air for a couple years now and so far so good the and this time we've Alex came out to do maintenance for the AC Unit ! Alex was very polite and easy to communicate with him . Keeps up with the good! Thank you Mountain-Air read more

last week, our AC unit in the master bedroom stopped working. I contacted Mountainside Air and within one day they sent a technician to repair the unit. Following the repair, Chris, their technician, provided us with various options to replace the current AC unit which was 10 years old. We accepted one of their proposals,and a new unit was installed several days later. The was flawless and the new unit is much more efficient. Based on our experience, I can recommend Mountainside Air for any HVAC problems which you might experience Richard Juel read more

Our 20+ yr old A/C unit finally bit the dust. We contacted Mountainside and they came out within 24 hours to temporarily fix our old unit so we wouldn't be sweating it out, and came out within a week to install a new unit. Installation included the entire HVAC system- heat pump, A/C unit, vents, air handler, thermostat... Mountainside had impressive communication. They were professional and courteous. Their text messages on the day of the install included the names and photos of each technician, contact info, and a map tracker to indicate their ETA. Every tech on site was very professional and attentive to any questions about the project. The project itself included widening the attic access. They did such a stellar job that you can't even tell the access was ever altered. In fact, it looks better than when they arrived. They also patched and painted around the new thermostat so it looks like it was there all along. We obtained multiple quotes from a few different businesses for this project. Mountainside was right within fair market value and they offered an awesome Veteran discount (they offer discounts to active duty military, veterans, and first responders). The financing process was incredibly easy and the financing company has been great to work with as well. BONUS- this organization is Veteran owned! We would absolutely recommend Mountainside to our friends and family. read more

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Saved our life when our air conditioning unit died unexpectedly. They were fast, professional, and beat other price quotes we received. Highly recommended! read more

Excellent service! They are very fast, friendly, and professional. I really liked that I didn't have to wait long for them to come and fix the air conditioner. The whole process was easy and efficient. I highly recommend this company! read more

Quick response, arrived on time, great communication, professional, very reasonable priced

My elderly mother lives alone in Peoria and my son lives down the street from her. Recently, within a matter of days of each other, both of their 3-year old air conditioning units went out. Given the extreme temperatures in the region right now, it was imperative that both A/C units get fixed asap. Steve and Tom fixed my mother's A/C unit within two hours of being called, then when when my son's unit went out as well, they came back and fixed his, also within a matter of a couple hours. And the best part...they didn't over charge them! In this heat, with all the business they have it would have been very easy to charge a premium but they didn't. They came prepared, had all the tools and supplies they needed, and fixed both units. They even gave some helpful hints about the air filters. If I could thank them personally I would, but I'm not in the area so I'm thanking them publicly on Yelp for their honesty, integrity and for taking such excellent care of my family members. Thank you Steve and Tom! read more

This is a great company. The customer service was fantastic, the tech was here within an hour of the window they gave us and did not try and oversell us on anything. He was so nice and repaired what needed to be done quickly and efficiently, while explaining more "annual maintenance" which we haven't done for the 8 years we have lived here - so we were due and it didn't break the bank. I would recommend Mountainside Air to anyone I know. Don't bother shopping around, just call them. read more

Steve was extremely helpful, he answered all my questions honestly. Thank you mountainside air read more

Called them at 6:00pm, luckily Steve their tech wasn't far and had recently completed a job. He came out to my moms house by 6:45pm and completed the job by 7:30pm. Clearly explained the issue and solution. Straight forward and for a competitive price. You absolutely want to call Mountainside Air. Way to go Steve! read more

My AC stopped working a few days ago. Mountainside had a technician out within an hour of me calling them. The technician replaced a blown fuse and advised me that the compressor was about to go. It was time to replace the unit. Not surprising because the unit was very old. We talked about options and pricing on new units. I chose one and they were able to install it the very next day!!! To say this company offered me outstanding customer service is an understatement! Extremely happy I chose them and I will definitely be using them in the future. read more

Update: Updating review to reflect the service and communication from the kind owner Tom. AVOID at all costs. Replaced AC motor for $1,121 on Wednesday 10/4. Three hours later AC was randomly turning off. They came out again and said it was a separate wiring issue. 36 hours later AC is blowing hot air. Find it really hard to believe that 3 separate things broke as a coincidence within that timeframe. Seems logical that the wiring was jostled during the multiple hours fixing problem #1, especially given the fact that the tech commented that it took longer than expected. That's really reassuring. Save yourself the headache and additional expenses and book a better HVAC company. read more

I'm very happy with my experience with Mountainside Air. My AC stopped blowing cold air and even though I didn't call until 5pm they had someone to my house by 6:30 pm. Tom was very professional and thorough, taking the time to explain everything he was doing and what he saw including showing me pictures he took of the unit and the things he noticed. I will definitely be using them for any other AC needs in the future. read more

My thermostat died. Called Mountainside, Air, Inc. and spoke directly with the owner (they're a small business). I was able to get a service appointment fairly quickly. The two technicians that showed up (Raul and Abraham) were professional, courteous, and darn right friendly. They quickly identified and resolved the problem. I was overjoyed to have my air conditioning working again! Thanks, Mountainside Air. read more

Professional and reliable. Texted before appointment and on time. Price for general service was a bit higher than I wanted to pay but Steve was thorough. He also educated me on the best filter for my AC and my needs. I definitely recommend them read more

Next day service. Technician diagnosed and cleared my A/C promptly at reasonable cost. He also performed cleanup to prevent future problems very highly recommended. read more

I have used this company four times in the past few months including replacing my two very old a/c units on my home and work on two different units at my rental home. Each time the office staff, technicians and owner has gone above and beyond to make sure the work happens quickly, efficiently, communication and actions are communicated well and prior to work beginning. In August, in Phoenix, a/c units struggle and their team works long hours and days but they always come with a smile and give 100%. They are ethical, responsive and are willing to explain everything. Their pricing is equal or better than the quotes I received from their competitors. You won't be disappointmentEd working with them, integrity is their calling card! read more

They were a very good family-owned company a few years ago, and I have always been happy with their service. However, things have changed today I was charged $400.00 to change a capacitor. I have a service contract so they were here to tune up my system, this was covered under the service contract I bought, and would not have had to pay anything, except I needed a new run capacitor that should not have cost $400.00. I am a 70-year-old disabled veteran and live on a fixed income. My kids have always warned me to be careful with companies that promote themselves to be "VETERAN OWNED" I now have a better understanding of that warning. read more

WOW, what an amazing experience and we are so grateful to have found Mountainside Air! From our first meeting until the install was complete, all of our expectations were far surpassed! We received our new AC unit today and your team did an incredible job - they were prompt, efficient, professional, friendly and came in under budget! Will definitely be recommending you to friends and family and we're customers for life - thanks for making a stressful time much easier to manage! :) read more

Thanks to Yelp, when I needed to find a company to fix my HVAC unit, I found Mountainside Air. I actually called them for a second opinion after my regular Heating & Air quoted me a very high price to replace the blower on my unit. Steve and Raoul came out and checked all systems. Blower did need replacing and I was quoted a price that was much lower than the other company. 2 hours later I had a new blower and all systems were working well. I am very impressed with the company as well as with Steve and Raoul. They worked efficiently with no drama and while I hope I won't need the services of Mountainside Air again, it was definitely a good experience. I highly recommend this company. read more

Tom was great, called him at 3:45 on a Friday and he helped me find the best solution. I didn't hire them, but would be at the top of my list. He was intent on getting me the best solution not just selling product. I was looking for a mini-split but sounds like moving ducts on my existing central air is the best choice. Thanks Tom for pointing me in the right direction, even if that isn't a sale for your firm. I appreciate great customer service and honesty. read more

Shout out to Mountainside air, my Mom had issues with their A/C unit, and it took multiple trips to get it all sorted. The guys were quick, explained the issues each time, and when I was visiting this morning and the unit had a problem, I called them and they were there in 1/2 hour to get it sorted. Living in AZ, cool air is required, ESPECIALLY this summer, and these guys (Raoul, you the man!) are knowledgeable, professional, and very fair with their pricing. Very happy and I highly recommend. read more

Tom was courteous, quick, and informative in a semi-emergency. Couldn't be happier with the service. I will use them from now on for any HVAC needs. read more

Great company-- Tom is wonderful! He came out of his way to check out our AC situation and give us a quote that was much better than the previous company we had come out for a new one. We got it installed the following week, which is way faster than we thought! They came early in the morning and it was done before the summer heat kicked in! Woohoo to an updated AC! Oh and they fixed a few things that weren't right from the last time someone was up there before we bought the house. They are amazing! And they come to check on the install 2 weeks later. A business that cares! Thank you Mountainside Air! read more

outstanding group of well trained professionals who went out of their way to hflo me. 90 yr old female living alone who's 20 yr old ac went out. Tom & co workers at my house Nxt morning 8:00 am. crane & new ac at my house 9:00 am. new ac on my roof by noon. running & cooling house. no other company would it could do this for a customer. thx forever read more

Tom has maintained my unit for awhile now but when summer switched to winter, I noticed that my heat was out. Having an older unit, I expected that it would be a lot of money to replace but it was a simple fix and just a low service charge. I refer him to all my clients. read more

Steve and Tom came out and put a couple mini split systems at my house a few months ago and they did a really great job! The mini splits are great for only cooling my living room during the day and my bedroom at night and I'm really enjoying the cheaper electric bill that I had last month. They seemed pretty knowledgeable and answered all the little questions I've had since the install. Tom let me know that I could call or text whenever I needed help or more information which was nice! I've recommended them to a lot of my family and friends since then and a few months in, I've had no issues with their work! Very professional job! read more

Amazing service! They do our AC maintenance and always take care of us. I don't know anything about AC and how all of that stuff works but everytime I have a question or concern, I know I can always reach out to them and I get an answer or have them come out and check my unit! They are super friendly and very professional! read more

Tom & Steve just came by to do a follow-up check to the brand new unit they installed a few weeks ago. I must say I am so impressed with both of them and Mountainside Air! Considering I called for a free quote due to a Facebook pop-up ad - I am so pleased with my experience! Knowledgeable, professional and I trust their diagnosis assessments and work. Thank you Mountainside Air for helping me when my AC unit completely went out in 100+ degree heat. You were able to come out to assess the situation quickly, recommend, quote and ultimately install a brand new unit. After gathering multiple quotes I appreciate your ability to price match to get me the most value for my money. I would highly recommend Tom & Steve for your HVAC needs! I love they are local and veteran owned - great guys to work with - thank you again! read more

I had read through most of the user reviews from heat pump owners at: https://www.furnacecompare.com/heat-pumps/reviews/. Bosch and whirlpool heat pumps got the best reviews from actual owners. I was able to determine that a Bosch heat pump had the highest customer satisfaction rating. Then I got a list of Bosch installers in the North Valley and checked their ratings at www.yelp.com. Only three Bosch installers got consistent 5-star reviews. I e-mailed all three describing my project, and only Tom at Mountainside Air got back to me, actually on the first day, too. That was last Saturday. They came out to my house on Thursday, and after inspecting my current Trane heat pump setup from December 2000, told me that to get a rooftop unit where the air handler and condenser unit were both on the roof, which was my current setup, there was only one Bosch complete rooftop package to choose from. That was the Bosch 19-seer variable-speed blower, Inverter Ducted Packaged Heat Pump. I agreed to go with this packaged unit, and was told they could install it on Saturday morning, starting at 6:00AM. (Only one week after they contacted me). So the custom fabricated sheet metal ductwork, the stand, the loan application, the crane operator, and the new Bosch unit were all in place first thing Saturday morning, and just under four hours later, the new Bosch heat pump was installed and in operation. My old Trane unit was hauled off, and my house is now air-conditioned for the first time in a year. I am extremely satisfied, and I highly recommend the crack team at Mountainside Air. Also, i should add that there are no finance charges for the first year. Brian N. read more