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M&R Refrigeration

4.7 (119 reviews)
Open Open 24 hours

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Response time

10 minutes

Response rate

100%

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Services - M&R Refrigeration

HVAC installation or replacement

HVAC system repair

HVAC system maintenance

M&R Refrigeration Photos

Recommended Reviews - M&R Refrigeration

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Reviews With Photos

Steve P.

I have a mixed review to leave. I called a few different companies to see if they could help me with my AC issues and most were booked up days in advance. I called M&R and they were able to come out same day. The two technicians that were send out did a wonderful job, and they were able to get me back up and running in a few hours. So as far as their ability to respond quickly and the quality of their work, I find that excellent. What I find shady, is the owner's reluctance to offer the 10% discount that was advertised on Yelp for repairs over $500.00. When the work was done, and I asked about being able to claim my discount, I was told that they didn't do that. This feels very bate and switch to me. I did notice that the owner changed his Yelp page to reflect removing the discount after the fact. I feel like the honorable thing to do would have been to honor the discount and then remove the advertising if that was not what was intended anymore.

New unit
Anne P.

We had a tenant without AC; M & R came out on a late Friday and assessed the situation and came up with a game plan. They came out the very next day (Saturday) and installed a new split unit. My tenants spent one day in a hotel and I was able to leave on vacation as planned. They sent updates and pictures, the tenants stated it's the best unit they've ever had. Many many Thanks to M&R Refrigeration

Installing units

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Photo of Jessica S.
439
1147
14415

1 year ago

Business owner information

Photo of Matthew C.

Matthew C.

Helpful 22
Thanks 5
Love this 20
Oh no 2
Photo of Sunny Y.
22
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27

4 months ago

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Matthew C.

Helpful 1
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1 year ago

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Matthew C.

Thank you

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8 months ago

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1 year ago

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1 year ago

Requested install labor on split unit. Their pricing was substantially higher than the competition.

Helpful 2
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10 months ago

Helpful 0
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2 years ago

Helpful 1
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4 years ago

Helpful 2
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Photo of Jim K.
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10
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3 years ago

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Photo of Matthew C.

Matthew C.

Helpful 2
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2 years ago

Carlos did a great job. Very reasonable price and got the work done ahead of time. Will use them again.

Helpful 0
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3 years ago

Helpful 3
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2 years ago

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5 years ago

Helpful 1
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2 years ago

Helpful 2
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3 years ago

Business owner information

Photo of Matthew C.

Matthew C.

Thank you much it’s great to hear when we do great work

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2 years ago

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2 years ago

M & R did a good job in a timely manner. They were easy to work with and had good follow up service.

Helpful 0
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Photo of Heidi M.
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5352

6 years ago

Helpful 2
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3 years ago

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Photo of Jim C.
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3 years ago

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3 years ago

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Photo of Marta T.
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3 years ago

Helpful 1
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3 years ago

Excellent experience! Timely install. Equipment in stock. Very professional! Thanks to Matthew for his help!

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5 years ago

Helpful 2
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2 years ago

Helpful 0
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3 years ago

Helpful 0
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Photo of Tony S.
142
535
1679

7 years ago

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Photo of Mathew C.

Mathew C.

Helpful 2
Thanks 0
Love this 1
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5 years ago

Helpful 1
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4 years ago

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2 years ago

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3 years ago

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2 years ago

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2 years ago

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4 years ago

Business owner information

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Matthew C.

Thank you

Helpful 1
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Photo of Michael R.
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5 years ago

Helpful 0
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5 years ago

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Photo of Al G.
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6 years ago

Helpful 3
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2 years ago

Business owner information

Photo of Matthew C.

Matthew C.

Thank you we do our best as a team and stand behind what we do

Helpful 1
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Photo of Serena S.
121
7
13

6 years ago

Helpful 1
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Ask the Community - M&R Refrigeration

Review Highlights - M&R Refrigeration

The unit went down last night at 9:00 pm I called the company and was shocked to talked to the owner ( Matthew Coxe).

Mentioned in 24 reviews

Read more highlights

Sorensen Heating and Cooling - 13 ton system at Raising Canes repaired quickly for the kitchen crew to keep serving up the best chicken in town!

Sorensen Heating and Cooling

(56 reviews)

Sorensen Heating and Cooling's main priority is you. Their customer service and knowledge is…read moreexceptional at every level. I will continue to refer friends and family because I know Brian and his team will do the best thing for them as they would their own family. ***Our Experience*** Lilly the Office Manager was insightful, caring, and courteous when we initially called to schedule our maintenance last fall and our no cool in June. Alex explained the options to fix our 28-year old unit, including replacing it. The owner Brian called shortly after to help us choose the new unit that made sense for us. He was objective, through, and patient while explaining operations, pros, and cons of each unit. The focus was getting our family taken care of, not a sale. As expected, our installation was flawless with Justin and Alex being kind, professional, on time, and patient with questions. Since installation, Brian has reached out to me to ensure everything was working properly. He's helped me understand and improve some airflow issues without trying to book a service call.

This is probably a very good company. I chose them for their good reviews. And they were Prompt and…read moreExcellent at Keeping Me Informed. BUT....it felt like "the Hard Sell" with an over-talkative salesperson who was long-winded and without much content in her abundance of words, and she wouldn't let me get a word in edgewise to ask questions and understand what she was saying. Thankfully, the technician scheduled to come out got sick so they missed the appointment (and did a good job notifying me) which gave me the opportunity to call another service. Their competitor (Jaycox) was clear and to the point--allowed me to ask questions, and immediately quoted a fraction of the price to service my HVAC's--much to my wallet's delight. And I just really didn't want to talk to that salesperson anymore. So, while Sorensen is probably a good company, unfortunately my experience with them was rather off-putting.

Ideal Air Conditioning and Insulation

Ideal Air Conditioning and Insulation

(195 reviews)

Our A/C units are 29 years old and are starting to go out. As a result I inquired with a few HVAC…read morecompanies to get quotes on a replacement of two units. Alex (owner) was incredible to work with. He came out to our property and did a full evaluation. He caught things that no one else did. One thing that stood out to me was his transparency and honesty around the setup of our systems. We have old suction lines and liquid lines that are not compatible with the new Trane units. He has a solution for that but he was the only one that mentioned this. Some of the other installers that I inquired from also quoted us on the exact same Trane unit and failed to bring this up. In fact, the other companies were going to install a Trane unit on old lines, which would cause early compressor failure and voided the warranty through Trane due to the units being installed on the wrong sized lines in the first place (verified this with Trane). Alex was patient with me through all of my questions, provided examples of what it would look like to replace the lines, and was amazing to work with. Even though we ended up going with a company that made units compatible with our old lines, I am forever grateful to Alex and Ideal Air Conditioning for saving us from dumping a bunch of money to potentially have a premature failure down the road. If replacing the lines was not mandatory, we would have chosen Ideal Air Conditioning in a heartbeat. We plan to use them in the future for all of our HVAC maintenance!

My husband and I first heard of Ideal A/C & Installation at the Phoenix Home Show in January when…read morewe stopped by their booth. We recently purchased a home in Phoenix and were aware that we should have our A/C units serviced in the winter. We had a good feeling from our chat with them, and booked a maintenance call. Matt serviced our A/C units and showed us the condition things were in. As new homeowners, we were unaware of how good or bad the units were, and Matt helped us see we could be running them more efficiently and safely if he made some repairs after servicing. We went ahead with the recommended fixes, and he made all the repairs while he was here. He showed us that he really cares about his customers, and took good care of us when we had a lot of questions we needed help with. A few weeks later, Brian came over to perform a home energy audit and brought to our attention some additional issues that were causing us to leak energy and money. Although it's hard to accept that there's a lot of deferred maintenance we have to spend money on, we trust the team from Ideal and appreciate their review of our home. My father was a very successful commercial HVAC salesman in another state, and I grew up in the world of air conditioner talk and spent a lot of time at his company. The team at Ideal made me feel comfortable, like I felt with my dad's employer. I recommend Ideal - Elaine, Matt and Brian are the ones we worked with and I love that I can really trust them.

M&R Refrigeration - hvac - Updated May 2026

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