I have a multiyear scheduled maintenance contract with Bell A/C. MY technician this time was J.J. Dominguez. He was the most thorough and professional technician I have had. read more

Bell Air Conditioning was very quick to respond as usual and extremely professional. Their prompt service made the entire experience easy and stress-free. Highly recommend Bell Air Conditioning! read more

Original call was for a second opinion on an aging AC system. They found the exact problem & quoted the exact repair & price. Alas, total replacement needed. Asked both vendors for quotes. Bell came in the winner -- best machinery, warranties, service. I am very pleased w the quality of my purchase & their staff. AC replacement is costly! For a matter of several $100s more, I got a top of the line package from Bell. Unqualified recommendation for their service. read more

I've been using Bell A/C for a few years now. They are always prompt with fair pricing. Had a crisis last night with the return getting clogged and Jeremy was at my door at 7 am ready to assist. Super easy fix and of course, Jeremy is incredibly knowledgeable and personable. $75 later and he has it fixed in no time! Highly recommend Bell A/C and of course, thanks to Jeremy and I amazing service. Would not hesitate at all to recommend Bell A/C to all my friends, family and Yelp community. I trust Bell A/C and will use them for ally future HVAC needs! read more

Took longer than I wanted to replace air conditioner. Technicians Joey and Aaron did a great job though. Fixed quite a few issues that they were not required. Very friendly and professional. read more

Bell has worked on my AC systems a couple times and I've always received extremely fast service (I'm talking within an hour of a 7:30 pm call fast). Everyone is always very friendly, from the scheduler to the technicians. I feel other companies could have taken advantage of me multiple times and Bell has always provided honest, trustworthy service with fair pricing. I can't recommend them enough. read more

First time, Sun City West Customer for Bell. Signed up for two years maintenance program. Jeremy came to our home and was thorough and very pleasant and most of all was no pressure! He is about taking care of the customer. Hope Bell is taking care of Jeremy, read more

I called this company at 4PM and had a technician at my home by 6PM -- outstanding response time! This is my second time using their services, and both experiences have been excellent. Jeremy was the technician who came out this evening. He was professional, friendly, and diagnosed the issue instantly. His knowledge and efficiency gave me full confidence in the repair, and he explained everything clearly. I'm a certified technician in another field and could have done this repair myself (if I got to it in a week). Ughhh.... So knowing that they were asking a fair value for the skilled work and parts?! They are a fair and trustworthy company for sure. It's rare to find a company that combines great customer service, speed, and quality work -- but they absolutely deliver. Highly recommend them to anyone needing HVAC help especially now that it's HOT!! read more

On June 20, Joey and Emmett from BELL AIR CONDITIONING installed a new 4 ton TRANE A/C split unit. After installation was done, the compressor made some rattle noise during the very first run, and shut off after a few minutes. Then JJ Dominguez came to diagnose the problem. He found out that TXV valve was faulty. The next morning, June 21, JJ Dominguez replaced TXV valve with a new one. Unfortunately the unit only ran for a few minutes before it shut off again. To make story short, BELL AIR CONDITIONING replaced the whole condenser unit with a new one that afternoon. And the unit runs well ever since. I give them all two thumbs up for their works under AZ summer heat, the knowledge and skill they have and five stars for BELL AIR CONDITIONING for excellent customer services. Also thanks to Westley and Chris for making all the process happened within 2 days. UPDATE. On June 29, I found out that the exhaust tube/chimney of the furnace was pushed upward about 10" when the new furnace was installed, damaging the metal flashing and broke the seal where (rain) water can get in. See picture. Now I am waiting for response from Bell AC. Will update this review later. UPDATE: On Monday, July 1, Jake from Bell AC came to inspect the damage and temporarily repair the broken seal and will send a roofer to complete the repair. UPDATE: Today on July 10, after a long wait, Jake came to fix the furnace flue reluctantly, hesitantly and showing some attitude as well as made an accusation about no trust on him and Bell AC which already sent an receipt for 97% payment of full contract value stated that "... I either have no such concerns or have found no discrepancies ..." and "My signature here...." which I have never signed that document. Now I have to wait for the roofing company to fix the metal flashing of the flue on the roof with a expectation that no rain comes before it fixed. For this reason I have to change my overall review to 3 stars. read more

Bell Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Peoria, Arizona

Service is number one 110 degrees and on site next day Purchased 2 Trane AC units 3 years ago Owner beat all bidders Capacitor went out on 1 unit and they arrived within 12 hours Great Service and prompt read more

Brent came out within two hours of me calling the office (ty schedulers!) . Very kind & explained everything in-depth. The damper motors were not opening (springs) ... He gave me the options to get a new motor or take a chance with my current motors (3zones) ... I appreciated the openness of my options. We decided to replace all three zone dampeners because of same issues in the past.. The home office worked with us... it's definitely cheaper to order the motor's & replace yourself but Brent was much quicker then I would be and gave us great comfort knowing he would return to do any other adjustments. Outstanding customer service & just a complete professional.. Thanks again Brent. read more

We recently got a new AC unit, just in time for the heat to start. Our rep was Joe, who was friendly and knowledgeable about every question we had. The install was done by 2 very nice young men, Armando and Joey. I know they had said it would take one day to do this, but I was still amazed at how quickly it was installed. Then, Joe came back for the inspection, which got the thumbs up. And, finally, Doug came to take care of the drywall, which was done within a few hours. Overall, the process took a few weeks from signing the contract to the paint drying over the drywall. Thank you so much for making the process a lot easier than I ever remember it being. read more

Joshua very professional. Called ahead and arrived on time. Good explanations of costs to replace water heater and options (e.g. another Tank-type versus tankless (demand) water heaters). Bell has installed our Garage air conditioner/heater (mini-split), a main house thermostat, and now installing a new water heater. read more

I became concerned when our 23yr old American Standard heatpump started running upwards of 30 minutes to reach 70°. My husband and I decided we should probably look into a new unit. I called several companies that install Trane units. Jake, from Bell Air Conditioning, came and described several possibilities and answered my many questions. I used his information for the rest of the estimates to come. It came down to 2 companies and Bell AC had the best price for the same unit, Trane 4 ton, 15 seer. We scheduled for the install to be done today, Feb 2nd, 2023. Dominick and Nick were here and waiting for daylight this morning. Very pleasant and efficient young men. They explained what they did, showed me how to use the new thermostat and were cleaned up and gone before noon. I'm extremely impressed with each employee I came in contact with. read more

Bell Air Conditioning - Old - Heating & Air Conditioning/HVAC Near Me - Peoria, Arizona

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Derek came out, immediately diagnosed the problem, and had us up and running with cool air again. He did a small fix for us, but we will be doing a whole system replacement with Bell Air once we get back from vacation. Very professional, responsive, and courteous! read more

2nd Edit : Bell came out and fixed the entire problem with no questions asked. Thank you !

If I could give 0 stars, I would. My mother had a new AC unit installed and they left the manual under the heat exchange. She turned on her heat and the manual caught on fire. Her entire house filled up with smoke and ash continues to fall out of her vents. No one followed up with her so she had to call today. Some guy told her that's where manuals are kept. ARE YOU KIDDING ME?! the customer service is beyond horrible and my mother could have died. What if she turned her heat at night and went to bed??? Unbelievable. I will continue to leave reviews like this until this issue is resolved. You should be ashamed of yourselves! Still have not heard from them. This is AWFUL customer service. Nothing was resolved. read more

Excellent experience under stressful circumstances. Nobody is ever prepared for their air conditioning to go caput. We chose to have Bell Air come out based on recommendations. First and foremost, both gals who work in the office and answer phones and do scheduling (McKenna and Rebecca) are awesome. They are receptive, patient, and have great customer service. They answered my questions and gave me options. After our initial appointment when we learn we needed a new unit, they were awesome with scheduling and answering any further questions. All the men who came to the house, from the initial appointment to the installation, were all professional. We also appreciated the follow up appointment. I highly recommend Bell Air Conditioning. Thank you for making a really stressful situation easy to navigate. read more

Our AC was broken so we tried contacting our usual company, however they were backlogged a week and charging way more than they used to. We found Bell Air Conditioning who were able to come out the same day and fix the issue in under half an hour. Prices are so reasonable and service is friendly! We found our new AC company. read more

Bell Air did a great job from the first time I contacted them to install and also services afterwards. Install was great - they were in an out in about a half day. Took all material and garbage with them. Professional and knowledgable. During install, we asked them not to install our thermostats. We have Nests. Of course - a month later - one of the two nests stopped working. In an effort to avoid having to two two different apps (nest and nexia) we decided since we have these thermostats sitting on a shelf - let's just use the nexia we got. Called expecting a charge - but they happily came back out to install our thermostats. Every time chatting and discussing the office ladies were plesant to talk to. I would highly reccomend Bell Air! read more

Well, this weekend I had an air conditioning issue and like I've had to do several times over the years I called Bell Airconditioning. I mean, literally everything about this company is exceptional. From the moment I called and spoke with the office staff until Caleb left after getting me going again you could not ask for better service. The professionalism, promptness, friendliness, it just never changes. Everytime they're here it's a 5 star experience and if I could've given them 10 stars each time I would have. Years ago I have to say I'm glad I called them otherwise I'd never know anything about their outstanding service. If you're reading this and need help with your AC call them. I can assure you you'll be glad you did. read more

So this will be part 1 of my review. This is just the quote process, which to me, is the most important. Josh, the quoting tech, arrived when he said he would. Excellent. We chatted about what my strategy with the new unit would be. I told him that warranty and the company that installs the unit will guide our decision. He went up and looked at our current unit, which, by the way runs perfectly, however, it's 15 years old. I told Josh that I want to look at a more efficient unit now, rather than wait until the summer, when I would be captive for what's in stock and at peak season pricing. He gathered quotes for the two Models I told him I'm interested I. And the. Called his boss for any discounts, above and beyond what he already gave me. So, my wife and I will review our quotes and see if we go with a new heat pump or go with mini-splits. Stay tuned for part 2 if we decide to go with Bell and the heat pump. read more

Customer service was excellent from the gal who took my call and set up an appointment for the same day, to the technician who was polite, knowledgeable and thorough. The cost for the maintenance visit was very resonable. We will definitely use them again for our heating and cooling needs. read more

We use Armando for all of our check ups and service needs. He is professional, on time and always cleans up after his work is done. We us him for AC check ups and heat check ups read more

Let me start by saying I have had 1 good experience with Bell Air in the past. Technician was able to come to my house fix the AC with no problems. Now this last Technician came to my house with one goal in mind. And that goal was to make as much money off of my 17-year-old unit as possible. He wrote an invoice for a new gas valve and was going to charge us $683. He told us a unit at that age is a money pit. I told the technician I hope he knows what he is doing, because we just paid $700 to get the heater fix. He responded by saying, it does not matter if the technician knows what he is doing. That is when he told us a unit as old as ours was a money pit, that we will have to continue getting it fix because it is an older unit. Well, guess what? He was wrong. After he left, my husband was not happy with the answers that technician gave us. He, therefore, had someone we trusted to come and look at the unit. There was nothing wrong with the gas valve. It was a circuit board that needed to be replaced. The board was replaced by someone other than Bell Air Conditioning. The heater is now working without any problems. I am now wondering if the first technician that came out last March to fix the heater fixed the right thing. I think I only used the heater maybe 1 or 2 times after the first repair. During the month of March in Phoenix AZ, the heater was not needed no more than a couple of times. Now, with it being December in Phoenix, it is time to turn on the heater. Only problem, my heater is not working. We will never call Bell Air Conditioning again or refer them to anyone. read more

Yesterday a Bell tech came out to give estimate on AC repair. My AC is probably not as cool as it should be and blower stays on too long. Right away he starts giving me a pitch for a new system which I was interested in after next months bath Reno and when the weather is cooler so I don't have to move my family into hotel. He did his assessment and concluded 2 capacitors needed to be changed and freon. I expected this, that's common repair. The shocking part was the cost of a capacitor $359. I looked up American Standard price list $69. RIP OFF! Apparently he was trying to bump up the repair to force me into buying. Had he been ethical I would have hired for repair and in the winter he could have replaced the AC and heating unit in attic. Don't use the coupon. They don't want to service. They want to replace read more

Had Bell come out to do an inspection, all they could tell me was I need a new system. Called another company and they were able to actually diagnose my issue. Bell was a complete waste if time and resources. read more

If you are looking for a Heating and Air Conditioning company, that is honest, professional, efficient, and effective, Bell Air Conditioning is your only answer. We had an emergency issue just as the triple digits showed up. From the first phone call to having the technician respond within the hour, to our air conditioning unit functioning again was an outstanding, proficient and pleasant experience. Armando (the Service Tech), advised us when he was on his way, showed up on time, inspected the system, and in understanding our current situation, and after a consultation with Dan (the owner), we were presented with a solution. We set short-and long-term goals. From Isabel to Armando to Dan, this team had our system up and running quickly and efficiently- the best part was that they treated us like family not just another customer. We highly recommend Bell Heating and Air Conditioning! read more

Friendly lady on the phone, quick response and able to come out the same day for no extra charge on the hottest day of the year so far. The technician was in and out in 20 minutes and had our house cooled down in no time. I called Bell Air because the other company I used only 1 year prior for a whole new AC System had not responded to our calls and texts. I called bell air at 10 am, they said they'd be out between 3 and 6pm. The technician showed up right at 3:30pm. He was knowledgeable and a quick worker. We will be using them again! read more

Unfortunately my air conditioner stopped blowing cold air. I called Bell Air Conditioning in a panic & spoke with McKenna. She said she'd get someone to come within 2 hours. In less than 10 minutes, Armando was at my door. So polite, so professional & so knowledgeable. He found my furnace unit had frozen & all was iced up. He unthawed it & got it running again, with no guarantees on how long it would last. He worked hard, looked everything over & gave me my options on a 17 year old A.C.. I knew it was time, so he wrote up a contract. He explained everything to me in detail, he answered every question & was very patient. He went & got a portable unit, just in case something happened before the new one arrived. Communication throughout the process, was amazing. Joey & Louis arrived as scheduled, with my new unit. 6 hours of working in the heat, was a long time. They were so professional, friendly, polite & knowledgeable. They showed me the unit & explained everything to me. The entire experience was amazing to me from McKenna on the phone, through the truck pulling up to take my old unit Away. I highly recommend Bell Air Conditioning. if there was a 10 Star rating, I'd give them that! read more

I really wanted to go w Bell AC because they are local because I see their ad on local billboards and when I called to set up an estimate for a new unit they were super nice and quick. Whomever sets up appts and takes calls is great. After I got the email estimate customer service went down hill though, spoke w Dan over email who did not seem interested in answering questions and even seemed annoyed that I had them, he sent me a couple of matter of fact statements of how they would do the work period. I of course had more questions and someone called me and left a message and said if i had questions to call them...I had already asked the questions but guess I had to call and repeat them, not sure, never heard back. I am thinking they have plenty of business and do not need to deal w annoying people like me asking many questions and comparing notes w all 5 estimates I got before making a decision. All other 4 companies answered all my questions via email or call after their estimates. Bell was the lowest estimate by a couple hundred, maybe thats why they may think some will just pick them no questions asked, i don't really know, I just know my experience was bad in that aspect. They seem to me at least on paper and in reviews like a long standing company that does good business, but not in my case. Very disappointed. EDIT: it seems I cannot reply to owner response so doing this instead. Thank you for responding. I am truly just looking at options right now and I do not know what I want or need yet. I inquired about unit tons based on others opinions and research and was shot down quick.I was able to get information on tons, what may work best and what may not and why from all other companies, just not w Bell. You are right it is frustrating to buy an AC, especially when a company does not listen and thinks it is always right. The tech that came seems to have gotten the number of tons in my current unit wrong, which is totally fine mistakes happen but when I mentioned this it was ignored....Any who, I also hope all goes well for Bell AC too and I know other customers will fair better. read more

My air conditioning went out at my home on a Sunday morning. I called Bell Air Conditioning based on favorable reviews. I'm glad I did. Josh Kunkes came to my home almost immediately and quickly was able to conclude that I needed a new unit. He was very professional and thorough in his evaluation. He helped coordinate the installation of the new unit and offered a very competitive price. The installation of the new unit was arranged and Manny and Sean arrived as scheduled. The were both very professional and thorough in installing the new unit and my home was quickly cool again. I highly recommend Bell Air Conditioning! read more

Caleb, our tech, was promot, knowledgeable, and thourough. He explained what he was doing and did an outstanding job of explaining options. Bell HVAC is a registered with SCHOA & Reg of Contractors. read more

Bell started off amazing. Went out of there way to help and explain things and go the extra mile at no charge. Then we signed up for semi annual maintenance and things kinda changed. Was told a part under warranty needed replacing since our unit was making a weird noise. The labor was around $300 for this part. We held off. Called another company who tested our system and verified everything was 100% ok and that the noise was due to a restrictive air filter. They replaced it and it's been great ever since. read more

My AC/Heater quit working one day so I called a few companies and had them come out and troubleshoot the problem. I also had them provide me with a quote for replacing the whole thing. The first company said that a circuit board was bad and wanted over a thousand dollars to replace it. They said that I would be better off going with a whole new AC because there would probably be other parts going bad which were hard to find for my unit. They're quote was insane over $12,000 and they bugged the heck out of me by calling me 5 to 8 times a day worse than a car salesman. I called Bell Air Conditioning and set an appointment for a quote. Dan called me when he was 30 mins out and arrived on time. He looked over everything and gave me an affordable quote. He was professional and patiently answered all my questions. We set up an appointment for the job and two of his techs came out to do the job. That morning the crew got stuck in a huge traffic jam due to a fatal accident caused by a wrong way driver. Someone from Dan's office called to advise me that the crew would be a little late. The crew called me a short time after that and gave me the exact time of their arrival. These two techs were a couple of the nicest guys you'd ever want a meet. They were very professional, respectful, and hard working. When they finished they cleaned up just great. They briefed me on the new unit and thermostat and answered all my questions. We were totally satisfied with the work and the new unit. I strongly recommend that you call Bell Air Conditioning when you have Airconditioning and Heating issues. Thank you Dan and crew. read more

Big shout out to bell I as they know I recommend them to anyone great company I'm very happy good job guys thank you !!!!!!!!!! You guys are THE BEST !! read more

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If I could give them a ZERO I totally would!! The guy they sent was a jerk! (Jake)He overcharged us, was rude and left a huge mess!!! He was supposed to vacuum the mess he left. And he did not! DO NOT GO WITH THIS SERVICE THEY WILL SCREW YOU OVER AND LEAVE A MESS IN YOUR HOME!! DO NOT TRUST THEM!!!! read more

I had called Bell on Christmas Eve, I was in Sun City West visiting my Mom. When we had returned home and the Heating system was not working. I was giving a 2 hour time frame. In 15 minutes Jeff the Tech called and said he'd be there in 15 minutes. I had outstanding service. The problem was very minor but a few adjustments and everything was ok. Bell Heating went "above and beyond the call of Duty"! read more

Well, so much for Bell Air Conditioning. I thought they were a great company, I had such a good experience with them the last service call. This time, a year later, we were experiencing the same problem, the drain line. The technician cleared the line and checked the system and the bill was twice what is was before. While I can appreciate some increase, I thought this was a bit excessive. A kill switch was installed when the unit was originally installed. Not at this appointment. A small portion of pvc was replaced and the line blown out is all that was done. Again, a bit excessive charge for a minimal repair. read more

Excellent hvac service and repair. They have serviced my old ac unit twice a year for several years. When it came time for a new one they installed a Trane. Fast, courteous and professional. I would not hesitate to recommend them. read more