The experience with UPack was frictionless. This was a cross-country move (WA to CT) and everything went as they said it would! Extremely easy to book and work with. Everything was transparent and efficient. My only reason for not going 5 stars, and this is partly on me, check the sizes of the cubes offered when comparing your options. I did not do a thorough comparison so costs are more comparable than it may seem, but the service and experience was excellent. read more

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I appreciated that they d what they said price was exactly as quoted. A great company I will recommend them and already have to my new neighbors. Thank you so much read more

I used U-pack for my rent move on 6/23/25. One thing you need to do is to make sure that you pack your belongings very snug and tied down with ropes and furnishings are covered with moving blankets. Make sure the heavy items are on the bottom of the pile. I had the best movers help me with this and they did a great job! U-Pack use a forklift to lift the container(s), so it is very important that your belongings are packed so they do not move very much. I was moving from Seattle to Dallas. My container arrived earlier than expected via 4th of July weekend. I believe they gave me until 7/8/25 because of the holiday weekend. When I arrived in Dallas and open the container everything was pretty much in place. The movers very easily moved my items from the container. Depending on where you move to, I was unable to park the container at the apartment's property or the storage unit area. So, I pick up my items from the U-Pack warehouse location in Dallas. Even though I save $400, I had to pay movers to get the items and move to my apartment and the storage unit. However, everything went smoothly. I would say, everything for me went smoothly with U-Pack because of the way my personal belongings were packed. They did communicate with me whenever, I had questions. If I had another big move, I would consider using them again. read more

I used upack after reading online reviews and wanted to add - it's a great service! I was very pleased with the communication and online portal. I was able to track which city my belongings were moved to and reach out to the upack staff if I had any questions or concerns. They could also let me know more specifics on the location of my upack, so when it was getting closer in I asked about more specific timing for the arrival of my relocubes. The relocubes came in a few days early, which was awesome! Hand off of the cubes was very seamless and the drivers are all very nice and would reposition the cubes with a very maneuverable forklift for great positioning. I will say pack your belongings carefully - use moving blankets, rope, whatever you need - your items will move and shift and having everything tied down and secured is a must to avoid damage. That's just the name of the game though. Upack as a service is awesome and very easy to use! I would definitely use again for a big move. read more

If I could rate higher than 5 stars I would. The entire process for my cross country move was so smooth. Not only was U-pack more affordable than everyone else, the communication and assistance from everyone I spoke with at the company was amazing. My cube got to my destination faster than expected so they held it for me until I was ready at no extra charge. Arranging pick up of the cube was also unbelievably fast and easy. I cannot say enough good things about this company. 10/10 would recommend!!! read more

U-Pack was a great resource for my move from WA to AZ with a ReLo Cube. It was certainly the right size for all my stuff. They delivered the cube on time for both the move & delivery to my new home. The price was reasonable. And the fact that they stored the cube until I found my forever home was greatly appreciated. read more

They got most of my stuff from point A to B, but several large items were lost/stolen in transit (obviously pricey stuff which didn't make sense to try to put in a box like a paddleboard and kit, foam roller, etc.). Many items were also damaged, despite having careful, excellent movers load the truck. Total, I'm out about $3K including damages. Even if all they did was reimburse me for the clearly lost/stolen items, under $1K, I'd be happy. They won't even do that though - after waiting MONTHS for them to review my very detailed, well documented claim, they refused to pay for anything. Really consider if the lost/damaged costs will outweigh the increased price of going with another company. I recommend taking pictures of the loaded truck (maybe in stages) so you can prove items were on the truck if they disappear along the way. EDIT: The company dm'd me without providing any further support - just further excuses. See pics. read more

U-Pack Moving - Movers Near Me - Kent, Washington

I really appreciated the professionalism and timeliness of the people we interacted with on either end of our move cross country. We were able to take our time packing and unpacking at our leisure. Nothing was broken in the move and everything arrived in a couple weeks. This was our second time using this service and it has worked well for us. read more

U-Pack is an reliable, responsible and affordable company. I recently relocated from the West Coast to the Best Coast (East Coast) and used UPack for my furniture delivery and they gave me a quote lower than the competitor and delivered my stuffnon time. The offer door-to-door pick up and delivery and they were on time for both. Great Company. I recommend and wpuld use them again Shout out to James and Darryl for both drop-off and pickup of the Rolocube. They were awesome and friendly guys. read more

Absolutely absurd situation that my family has found itself in. This company failed to reserve a truck for us and then proceeded to promise that it will arrive the very next day at 8am. Well that never happened. We got on the phone with them and proceeded to go back and forth to the point that THEY cancelled on US! ABSOLUTELY ABSURD AND UNACCEPTABLE. During this whole disaster they offered to give of $250 off the moving expenses but while we expressed our frustration the person on the other line proceeded to say "well I can just give you nothing instead". Incredibly unprofessional customer service and disrespectful attitude. They also would not give us our deposit back. I will never recommend this company to anyone and I hope this review saves someone from go through what we went through. read more

After a disastrous start on our move with AmeriSafe Moving, who I would NEVER recommend we had to find a way to get the other half of our things moved from Covington, Wa. to Maricop,Az. We were referred to U-Pack by a friend and were so grateful for the referral. We were given a quote which was honored with no changes. We had 3 business days to load and 3 business days to unloa, not counting the drop off day. The charge was less than half of what AmeriSafe was going to charge. Needless to say we were more than happy with U-Pack. Although we didn't want to do the packing and unpacking ourselves by the time we were done with AmeriSafe we just wanted our stuff. So again we were more than happy with U-Pack. And they are less $ than Pods. read more

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It was lit it was fire it was on time. Easy money legit need to get your belongings out the state halla at U pack. They will mob your stuff out the hood yesssssssseeeeerrr. read more

Cheaper than most competitor options. Both truck drivers were extremely kind and helpful explaining the process. Customer service was A+ with trying to get particular times I needed in very short notice. BEWARE - they will not let you schedule the pickup for your empty cube until you physically receive it, despite the truck driver calling to say he's on his way. This could've created a huge debacle as they require a day's notice and cannot guarantee when a driver may be available. For me, being in the city requires special parking permits paid ahead of time so either you pay a couple hundred dollars (I did) for unneeded permit days "just in case" or risk having the city take cube like a towed car if a driver is not available for pickup within the few days. read more

Skip the brokers, skip the overpriced movers, and skip the spam you'll get for weeks on end after searching for them. U-Pack is the only way to go in my opinion. The containers are priced well, they are connected with hire a helper who will provide movers, and you can rest assured that all your belongings will arrive when you want them, in the state you left them in. It's thousands less than the BS brokers and full service movers and way less hassle too. read more

I was debating whether to choose Pods or Upack. I made the right decision after checking out all the reviews on Reddit and Yelp. Relocube drop off was done on the day promised ( although they came in the late afternoon around 5pm) and delivery from WA to CA was made on the day promised. Both drivers were super friendly and genuinely tried to help. Representatives at Kent, WA and Compton, CA were all helpful. Can't be happier with my experience with Upack. Upack is much more reasonably priced and they delivery what they promise. read more

They were very accommodating to make our move smooth. The price was very reasonable for a cross country move.

Using U-packs was the most cost effective for moving out of state in comparison to other companies. No hidden fees, on time delivery and pick-ups. Nothing was lost or stolen. Very good communication. Overall great experience and would recommend! read more

I have used U-Pack on more than one move across the country and as of today I can say that they have gone down hill thanks to JESSE out of the main office in Arkansas. I had moved across the country back in April and had the Lawrenceville, GA office hold my cube ever since. I was told to call the main line to get them to adjust my full monthly rate because my bill due date is tomorrow October 6th and I'm having my cube delivered this Friday, October 8th. JESSE refused to help me after I have been informed that they normally due this. So now I'm paying my full 30 day fee for a few days. BEWARE of speaking with this kid and using this company. They obviously could use losing customers!!!!! read more

I'm really glad I chose UPack to move my things for several reasons: 1) They're very transparent with the total cost of the move so there are no surprises after the fact. 2) They were understanding and accommodating when I needed extra time during the move before delivering my things. 3) There is a lady that has been working at UPack for like 16 years, I think she said, and she was incredibly helpful and knowledgeable when I asked her my long list of questions. I wish I could remember her name but I wanted to say here that she was amazingly helpful and reassuring when I was under a lot of stress trying to get everything organized for the move. She was wonderful. 4) All the people that answer the phone are courteous and helpful to the company that helps drop off and pick up the ReloCubes, those workers were friendly and courteous as well and they also worked with me when I needed an extra day or two before they dropped off the ReloCubes. Just great service all around, and I would use them again. read more

Great company! We moved from Seattle to Arizona and went with U-Pack as they had the best quote. Truck arrived in Seattle and Arizona on schedule. Excellent communication from the movers and kept us informed on when we should be expecting our truck. Highly recommend for long distance moving! read more

U-Pack Moving - Very large spacious truck - Movers Near Me - Kent, Washington

WOW, my anxiety was through the roof before moving but U-Pack along with Moving Staffers saved me. Everyone I worked with from the drivers to the loaders, unloaders, trackers, and office staff were always very helpful, patient, respectful, and careful. I compared this method to others out there and I am glad I made this choice. read more

U-Pack was reliable and not only did what they said they would do, but did it faster than what they said. They were responsive and honored the quote given. They were friendly and worked with a delivery company in our new area that was very reliable, also. Thank you! You made our cross country move much easier than it might have been. read more

I am so happy that I chose U-Pack as my moving company from Seattle to Arizona. They were easy to connect with on the phone and took time to answer any questions leading up to the move. Customer service was always professional. The drivers arrived to pick up the cubes on time, and they delivered the cubes to my new address when they said they would. Everything went smooth! read more

U-Pack is an inexpensive way to ship household goods as long as you can cram your goods in 7ft of provided trailer space (one BR Apartment) which was essentially impossible. Add on $125/foot (times two for us) and it starts to get pricy quick! Would have excused all that had the driver not significantly damaged our landscaping endeavoring to navigate our driveway and left partial board in the front yard! No compensation or even a response for our concerns! Don't hire these folks! read more

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All aspects were smooth and hassle-free from drop offs and pickups on both locations of the move. Customer service was great. We will use U-pack again. read more

We used Upack to move from Seattle to Toronto. Overall, our experience was great. We used two cubes to pack our 4 bedroom house into. They were packed to the top and a overweight (but they took them anyway). We had gotten rid of our couch, dinning table, and bookshelves, and kid beds before we moved. Had we not, a third cube would have been required. Two tightly packed cubes are better than three loosely packed cubes. If things are not secure they will shift (possibly break). We also used moving belts to secure certain large items. ABF dropped the cubes off as soon as we were ready for them and picked them up as soon as we gave dispatch a call. The little vehicle they use to move the cubes onto your driveway are very swift. They can get the cubes arranged however you want them and even into the smallest most awkward spaces. When our stuff got to the NY border it had to all go through customs. We were given all of the paperwork ahead of time and got our stuff stamped (and returned to Upack) while we were crossing. It is important to note that you have to cross the border ahead of your stuff. This goes both ways; USA to Canada and Canada to the USA. Everything went smoothly at the border. When our cubes got to Toronto we had to get another set of stamps at the customs office near the airport before our stuff could get released. Please note that the Upack customs team will let you know all of these steps ahead of time. Once all of the customs stuff was dealt with, we decided to keep our stuff in storage for a while. Our stuff just arrived last week (after a few months) and everything arrived in one piece. I would definitely use Upack again. read more

We had a good experience with U-Pack. The customer service on the phone was excellent. There was no waiting for someone to pick up and the people were knowledgable. I could quickly get to the local dispatch at my origin and my destination. They worked with me on the timing of the trailer drop offs and pick ups. A few of my items were scuffed up during shipping but that was due to items rubbing on one another for 3000 miles. We had a couple of items fall past the bulkhead to the common area but they were not taken by anyone during the transit. I could have easily seen them come up missing but they weren't. In fact, U-Pack added a second bulkhead to make my load even more secure. The driver that dropped off the trailer at the destination (Paul from Spartanburg) was awesome! First, he was patiently waiting for me to arrive at the storage unit. Second, he helped me set up the ramp and get the 2 bulkheads taken down and secured. Big shout out to Paul! The only reason I am giving 4 instead of 5 stars is that the charges increased unexpectedly. In my initial booking, I was told that I was allowed to change the date as there was uncertainty for my move. After I finalized the moving date, I was not told during the call that the price went up. Instead, U-Pack buried it in one of their emails in an attached contract. By the time I found out, it was too late. I felt like I was stuck. Other than this, the customer service in U-Pack was excellent! read more

We moved our entire household from Seattle to Boulder, and we would absolutely use U-Pack again. From the first call and getting an estimate, to their price compared with other similar companies, to the customer service on the delivery end... We were thoroughly satisfied with every step of the process. The driver who brought our empty crates was very responsive and worked with us to put the crates in the best possible locations (which meant going around through our alley for a couple of them, it was extra work and we tipped him...but I was prepared for him to be put out and he was quite the opposite). Having them picked up was a breeze. We stored our cubes for a few months while we found a new place to live. Billing was straightforward and anytime I had a question I was able to get a real human on the phone in a matter of a couple minutes. Delivering our cubes to the new place was simple to schedule and everything proceeded exactly as I expected. With so many things that can go wrong in a move, it was such a relief to have U-Pack be so reliable. There were no hidden costs, no surprise fees, it really was as simple as it seemed at the outset. read more

I will use them again. The customer service and the delivery guys were super pleasant - which is wonderful when you're in the stress of moving. I have a studio apartment and easily fit all my stuff in with room to spare. It takes up a half parking space and is pretty sturdy and easy to load. The packing and flexibility is convenient, it's nice to have my stuff in a container (unlike other moves, where I've lost boxes in a bulk shipment.) It's also cool to see them maneuver it on the forklift. Pro tip: Have two padlocks ready to lock your container, use some rope or bungee cords to secure your things to latches inside the container. read more

I continue to roll on with high praise for U-Pack. previously used them to move a medium size load in a fractional van from San Diego to Orcas Island Washington, and was completely pleased with the customer service and efficiency of the move. My wife and I were self-storage managers, and frequently recommended them to our customers based on our great experience with them, and those same customers unanimously backed us up. When the time came for us to retire and become customers again, we didn't hesitate, and went online again to reserve a full van for our move to Florida. U-Pack consistently sets reasonable expectations and then overachieves. Pickup and delivery dates were precise, the online tracking gave us a high confidence level to coordinate other needed services like loading and unloading labor, and the ability to contact a live human quickly to answer questions enabled us to completely control our move and our costs. Their price compared to the cost of our other quoted options (there were 3 other companies in the bidding process), we feel like we got the absolute best quality and performance for well less than half the price, and without any worries of any hidden costs (there have never been any). I would use them again without missing a heartbeat. read more

U-Pack Moving - Movers Near Me - Kent, Washington

We used U-Pack to move from Seattle, WA to St Paul, MN. We couldn't be happier with the service! I had to get help from out of state family to load and my biggest worry was the truck wouldn't show. The truck was there right on time with a friendly driver. We were expecting the truck at our new destination closer to the end of the month but it arrived a week earlier than was noted on the tracking paperwork. Amazing! This really set us up in a good position. I contacted their service department a few times to schedule deliveries, set up pick up and the customer service was exceptional! I would use u-pack for my next move in a heartbeat! Thank you! read more

U-Pack Moving - 28-foot truck container - Movers Near Me - Kent, Washington

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First time using U-Pack and didn't know what to expect but it was a smooth experience from ordering the containers to the pick up and delivery. They even kept my containers at the drop off city for a few extra days feee of charge which was nice. I ordered three containers and only used two and true to their word there was no extra charge. If moving between states I would highly recommend U-Pack! read more

Moving with U-Pack was excellent. The service was top-notch from end to end, including their service in Seattle and Charlotte, as well as their customer service in Arkansas. Staff are very courteous and personable from coast to coast. They honored their pricing agreement and showed integrity all the way through. I highly recommend U-Pack/ABF - the quality of service, consistency, pricing and most of all, the people who work there make it a feel-good experience. Many organizations could learn to do better using U-Pack as an exemplar. read more

We moved from Seattle to New York, and we can't be more grateful for Upack's service. They are cheap, good, fast and safe. With excellent communication. I don't have any but, just good words for them. read more

I wish I could give zero stars! This was the worst experience! I moved long distance. U-pack used a third party to deliver my relo-cubes to my new house. The driver jackknifed his trailer trying to back in my driveway and had to be towed. He took our cubes with him and we never heard from either U-pack OR the third party company about when I would get my delivery. I had to keep calling both companies only to be told "we're waiting to hear from the other company". I was finally told that they WOULD NOT deliver them to my house and I would have to rent a U-haul and drive to the warehouse and unload each container piece by piece myself! This is after I paid $17k for "door-to-door" service!!!! No apologies nor reimbursement either! read more

Drivers and customer service are friendly and professional. No hidden fee. Everything is on time. It's not as easy as I thought to pack by ourselves. Some of our moving boxes fell and were squeezed. (Mostly clothes, so we're fine with that) read more

U-Pack was terrific from the very first call to the empty crate pick up. Everyone we interacted with was friendly and knowledgeable. Our items arrived fully intact. Clearly a lot of care was taken not to disturb anything in the container when they moved it with the fork lift. We would highly recommend U-Pack. read more

We had a great experience using U-Pack. We moved across a couple states. We had plenty of time to load our trailer. We thought we needed about 17 ft. We ended up packing almost to the ceiling and only used 11 ft I think. Saved us about $400! We received our trailer in a timely manner. The only downside is I wish the price for storing a trailer would have been cheaper. Because it was so much we had to move our stuff from a trailer to a storage unit. And when we find our house we'll have to move everything again. Also the floor was pretty dirty and greasy near the front so we put down cardboard to protect our stuff. The prices were far better than any other container shipping company we found. read more

U-Pack Moving - Trailer they dropped off for us for U-Pack. - Movers Near Me - Kent, Washington

Hire them recently for a cross-country move from Seattle, WA to Austin, TX. The estimate was so much lower than other options and the service was great. The drivers were very helpful at the moment of the delivery of the trailer (empty and then with the furniture inside). I would definitely hire them again if needed. read more

We had the absolute best experience with Upack! Every person we spoke to was professional and helpful and knowledgeable! I happened to find them from an ad on YouTube and after getting a quote from them determined that they would be less expensive than other moving companies. I loved the idea of having a professional drive our belongings. We lived in a fairly tight cul-de-sac but the driver was able to drop off our trailer no problem. I love that they give you days to load and unload! I love that they only charge you for what you use! We ended up using one foot less than we were quoted for and they immediately updated it on our invoice. Delivery of our belongings went seamlessly as well! The drivers were all very kind and professional! I really can't say enough good things about our experience!! If we make another big move I will absolutely use them again!!! read more