Me and my family just used U-pack to move our household goods from Hawaii to Washington State. I cannot recommend them enough. The pick up and delivery driver in Hawaii, as well as the pick up and delivery driver that delivered from Portland up to us were top notch and genuine people. None of our stuff was damaged and the quoted timeline was only a day off (not their fault). Make sure you strap and tie all of your stuff securely! Thanks again U-Pack! read more

U-Pack Moving - Movers Near Me - Honolulu, Hawaii

This is the UPack in Honolulu where my pod landed. Great communication with Jajuan about my pod's location and its status. I was a little disappointed to find that that the hill I live on was so windy that their usual truck with the forklift attached would not be able to make it up there but I do understand. Upon meeting my movers (Honolulu Movers) at UPack Jajuan directed us to my pod and it was easy peasy from there. On the New York side, my driver Nick was friendly and helpful. Pickup and drop off were seamless. read more

Using U-Pack again was a smooth transition. They estimated getting it there at a certain time and got it there a week earlier, but gave us ample time to pick up. They were courteous and 100% accurate about the whereabouts of my items and called me to give instructions for pick up from the Hawaii Team to the Sacramento team. Thank you all for this move!. You all were great!! read more

Great overall service!! Highly recommend this moving service. I will definitely use again!

Best prices and the best customer service I ever had. Made our move from Hawaii to Oklahoma smooth as can be. read more

U-Pack Moving - Movers Near Me - Honolulu, Hawaii

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Awesome moving experience. They were quick and efficient at everything. It took me less than 10 minutes to schedule my move and every time I called they were quick to find the details of my move. They sent me email confirmation and phone numbers of whom to contact and when. I moved from Hawaii to Colorado and they were excellent and on time! Everyone I spoke with over the phone was friendly, even the truck drivers who picked up and dropped off were super friendly! Thanks for making my move a great experience! read more

Wonderful service at a great price. We used U-Pack for our move from HI to Las Vegas and everything went smoothly. Here are a few reasons why we chose U-Pack. 1. They can drop off multiple relocubes and you only pay for what you use. For packing, they dropped off 2 cubes, just in case I wasn't able to fit my belongings into 1 cube. However, if you pack it nicely and use every single inch, you can fit a lot in the 7x6x8 cube. Since I only used 1 relocube, I only was charged and paid for 1 relocube. 2. Fright time was very quick! It seriously took about 1 month from Honolulu to my door in Las Vegas. 3. Communication. It didn't matter who I talked to on the phone, they were all very professional and helpful. 4. Reasonable price for a 'pack your own container' moving service. 5. Bonus reason: The relocubes allow you to tie on a hook strap to secure your items down and do not move/shift during transport. I highly, highly recommend U-Pack. FYI: U-Pack uses the company ABF. Excellent CDL and forklift drivers. A+++ driving skills. read more

Driver Edwin would not deliver our pod to our door. He left it at a church parking lot. Even when I offered him a $50 tip I find him the type that does as little as possible and is there just to collect a paycheck. Meanwhile, your customer service is fantastic and that's the only reason why I gave as many stars as I did read more

U-pack was a great way to move off island. As I was loading the pods I needed two extra and was able to get them out to me same day. Good tracking and communication. Would use again. read more

UPACK - WORST MOVING EXPERIENCE EVER - **DO NOT us this company unless they will guarantee in writing that they can access your driveway at the origin AND destination with their 18-wheel delivery truck.** We hired UPACK to move us to Hawaii, mostly because we thought (wrongly) that our belongings would not have to be unpacked and then repacked 3 times, and that would mitigate any risks of damage -- that would not be the case. After we arranged everything (and walked through the entire process of sending the 3 cubes (and they assured us they could pick up at our address), they emailed us that they actually WERE UNABLE to send their 18-wheel delivery truck into the Hollywood Hills where we live, and that we had to pay a mover to move our belongings to truck depot in Pocoima and we had to load all our possessions ourselves-- in the parking lot of the trucking company. Then we called to make sure they could access our destination address (on a HUGE cul de sac in Hawaii) They promised us it would happen-- and of course they were wrong. After the cubes arrived in Hawaii, the Honolulu office called us and said the same thing, they wouldn't send the cubes -- claiming the truck couldn't turn around or some other reason that according to them made it impossible-- information they mysteriously discovered and could not be ascertained in prior conversation where they assured us it was possible. So, we had to pay ANOTHER MOVER to pick up and repack everything into another truck to go from Honolulu to our house in windward Oahu. If all this mess was made clear at the start, WE NEVER WOULD HAVE USED UPACK. They claim this info is in the fine print-- but then leave out the decision of delivery only until AFTER the full amount is paid in full and they have all your possessions-- essentially giving you no option other than paying an additional mover -- or in our case, two additional movers COSTING AN ADDITIONAL $2500 (and the total of the 3 movers well exceeding the price of the full-service movers we contacted) plus a lot of unnecessary stress and aggravation. In exchange for the major inconvenience, their customer service rep offered us $100. (despite it costing us an additional $2500), leaving us with an additional $2400 bill and a lot of unnecessary stress and aggravation. So in the end, BUYER BEWARE. THE TRUE COST OF USING THIS COMPANY IS NOT MADE CLEAR WHEN CONTRACTING THEM. They claim there is a disclaimer buried somewhere in their fine print, but the fact that pick up and delivery of your belongings is NOT guaranteed -- and this needs to made clear up front. According to UPACK, both the origin and the destination workers have the option (without any written criteria and at their complete discretion) to simply refuse to pick up and/or deliver your belongings -- and thereby require you to pay to move your own things on one or more ends of the journey. The Hawaii office says this happens a lot -- so it might happen to you too-- and why would anyone use this company? Why don't they figure this out or make it clear? Everyone deserves to know the extremely unclear cost of using this company. read more

We used the U-pack relo-cube for our move from Honolulu to Las Vegas and we're so glad we did. Everything went off without a hitch. They delivered on everything they said they would, from pickup in Honolulu to delivery in Vegas, this company does not disappoint. I would highly recommend U-Pack for your next move. Mahalo U-Pack from a very satisfied customer!!! read more

The entire experience was first class... as awesome as U-do it yo'self gets:) They were friendly, helpful and did what they said they were going to do... from Hawai'i to California both locations were great! I got a great deal and am so happy I chose U Pack:) I highly recommend them. As you can see in the pic.... I'm a good packer! OH snap! read more

U-Pack Moving - Make your living room a RELO CUBE and pack it first:) SNAP! - Movers Near Me - Honolulu, Hawaii

Awesome experience. I liked the idea of getting an all inclusive quote with no hidden or added fees. U-Pack dropped my container off as scheduled in Honolulu . I filled it within a day and called to have my container picked up. They picked it up the following day and it arrived in Las Vegas within 2-1/2 weeks. The price was way below what I was quoted with other companies. I have already recommended them to friends who will be moving out of State in the next few months. read more

I would absolutely recommend U-Pack Moving! We used them for our move from CA to HI. Moving can be stressful and costly. I went online and got a quote for the size of cube I needed. Time was a factor for us, and everyone we have spoken or interacted with was wonderful. read more

On maui we had to take the items to a location 30 miles away. They were friendly though. The container was 2 weeks late and the tracking site wasn't well updated with dates. Once it got to San Diego, the service was great. read more

We used UPack based on the recommendation of friends who had used them to move to Hawaii (we moved from Hawaii to CA). Delivery & pick-up of the container in Hawaii went as scheduled. Transportation to CA and delivery within CA was problematic, however. The ReloCube was delayed about 3 weeks at the ports of Honolulu and Long Beach. This was not a problem with the shipment of our vehicle (via another carrier). I understand UPack has no control over the ports but the shipment status was difficult to determine on line (continued to show original dates) or even on the phone with Customer Service reps. read more

I moved from Oahu to SoCal and was quoted $9500 by Royal for their white glove service. Even though I had boxed everything myself, they still charge that ridiculous price. It's Hawaii...so there's a lot of middle men and slices of the pie to go around. So when I came across U-Pack, it was exactly what I was looking for. Their customer service is excellent, and they were punctual. They charged a very reasonable $3k for 2 relocubes (like pods) to get them over. Simply hire local movers to get your stuff into/out of your apartment at each location. Doing that, I saved over 50%. It didn't matter if my employer was covering up to a certain amount, who likes being ripped off? Thanks U-Pack for filling a much needed void in the moving industry. read more

Had a terrific experience woking with UPack from beginning to end. Prompt, friendly customer service. We had to change our destination last minute and they made it stress free. And to top things off, their prices are far better than POD read more

I used this company to move to and from hawaii twice now, they are good at communicating, and super affordable. That makes them perfect for me. read more

From Hawaii to Vegas is a rip off $4000 for 6x5x8 We instead used Hononlulu freight services and used a freight forwarder from LA to Vegas - under $2000 for everything! There are many other choices than U-Pack for half the price! read more

I just called the toll free number to get a quote and was told that the service is not available on Oahu. I informed them I live in Kapolei and was planning a move to Las Vegas. He pulled up my zip code and confirmed there is no service on the island of Oahu. Then the customer service agent said that I would have to drive my items into their town office if I wanted to use this service. read more

Moved from Honolulu to Las Vegas...First off, if you pack it correctly the 7x6x8 relocube can swallow almost everything in a 3 bedroom house! From ordering the relocube to drop off to pick up and even shipping time was excellent. Everyone i talked to on both sides of the Pacific were so helpful and easy to talk to. I couldn't have had a better expirience save it being free! I would definitely use Upack over and over. read more

Upack made moving our things to the mainland very easy. Everyone we dealt with was kind and accommodating. Even the people we worked with in our new state were very nice. The moving dashboard was great. Being able to see the location of our things was really helpful. Not to mention every time I called with a question they already had all my info on there screen ready to go. The relocube is awesome very sturdy and lots of mounting points to tie things off too. Our things where very protected. Listen moving is tuff and anything that makes it easy is welcomed and upack made moving very easy. Don't forget to ask about discounts too! read more

I used Upack to move from Honolulu to Miami. Big move. I was able to par everything down to just one pod. Pod drop off was right on time. Delivery guy was professional and helpful with pod placement since there was an incline. Pick up was as scheduled. No concerns or issues. Pod was delivered to Miami on time. All communications were positive and accommodating. Most notable was Ms. Elaine Jackson. She was very accommodating and personable throughout the entire process. She is the main reason for the 5 star rating. read more

I moved from Colorado to Honolulu on 10/13/20. They came pick up containers on 9/29/20. And they called me that my containers have arrived in honolulu on 10/12/20. I was so surprised and happy that got sooner. The people on both places were so helpful, informed and accommodate that I would hire them again on next move and recommend to friends and family. read more

Moved from Gilbert AZ to Kailua HI. Very happy with Upack. Everything promised was delivered. I packed my own shipping container and I had no damage at all to my belongings. The price was the best and I liked that upack allowed me options to unpack my belongings at the terminal to save money. Very smooth operation with a very friendly professional company. Extra Kudos goes to the pick up driver in Phoenix ( Sanchez) very nice and helpful. Would recommend Upack to my mother! read more

no hidden fees...great customer service....recommend upack