Super helpful with my recent shredding and recycling project. I am returning Saturday, May 2 for…read moretheir special event. Thanks for the Great service!

This place is amazing and has the best customer service. Zakiya and RaeJean are both great and were…read moreso helpful when we stopped by. They helped us find exactly the right storage space and even let us try a couple to find the right one. Everything went smooth and just really could not ask for a better space to store things. Highly recommend this location for storage!

The facility is clean and well-maintained, conveniently located near my residence. Tracy (Tracee)…read moreprovided excellent assistance. I recommend this storage place for anyone. Hafa Adai!

I was searching for a clean, climate controlled, secure self-storage. I found all of these things…read moreat this location. After obtaining the pricing online, where I found special pricing - compared to the walk-in pricing, I stopped by the office to make sure I selected the correct size. Tracey, the onsite manager, agreed to show me a few different sized units ensuring I had the appropriate size for my items. With the proper size selected, Tracey let me know to complete the online application to obtain the special pricing, and to return at the desired move-in date. It's plain to see that Tracey is in command of the property. She ensures the common spaces are clean, secured, and ready for customers. She certainly cares about making the storage experience easy, seamless, and pleasant (as much as it could be anyhow!). Tracey helped me overcome a discrepancy between the unit I wanted, and what was offered to me online. Her customer service skills are stellar. You're welcome to bring your own padlock with you on your move-in date. This enables you to avoid an added fee to purchase a lock from PS. There is plenty of parking and off loading/loading spaces inside a secure gated zone, accessed by your code. There are several carts available for you to use to get your items to/from your unit. The building includes 3 floors, with restroom access on floors 1 and 2. It's worth noting that the access codes only work during the hours of 6am to 9pm, this is not a 24 hour access facility. I appreciated the well-lit common spaces, clean hallways and bathrooms, and easy off loading/loading zones. I highly recommend this location if you are in need of storage.

Super clean garage, and helpful staff that thoroughly went through the equipment and how to…read moreproperly operate it all. Also the price was very reasonable, with full access to whatever tool you need to get the job done properly.

Clean, responsive to needs, full sets of tools, lifts, car storage. Awesome place! Specialty events…read moreweekly. Highly recommend!

I recently rented a unit here and had a pleasant experience. Aubrey helped me and she was very…read moreprofessional and just good overall. Got me rented in the unit pretty quickly and painlessly. I like the unit too. Has a gate code and code for elevators. Plenty of carts and easy parking so easy to get in and out. Easy to get to as well right off 405 and I-5. I like this place so far. Rented a 5x10.

From the owner: Tukwila Self Storage is located in the center of the Puget Sound region of Washington State, 10…read moreminutes from SeaTac International. You will find us on Southcenter Blvd, at the north edge of one of the Pacific Northwests greatest retail destinations, Westfield Southcenter, just off I-5 and I-405. Our meticulously maintained facility offers multiple sizes of clean units at low, competitive rates. We are a local, independent company focused on answering the storage needs of communities in Seattle, Tacoma, in and around Puget Sound, and across Washington. For more than 25 years, it has been our pleasure to help our neighbors get organized, whether you are managing a move, or streamlining your business operations. Access Hours: Sunday - Saturday 6 AM - 9 PM

The new managers here are very nice. They have been working here for two years now and have greatly…read moreimproved the quality of this business. They are nice and go out of there way to help customers even when they are closed, if you are respectful to them they will help you to the very extent that they can.

This business is run my an older couple. The guy runs the operations and his wife runs the office…read more The guy will take care of you. He will charge your battery if needed (if you're storing a car) and pickup or drop you at the airport. Good work. The wife, on the other hand will tell you lies and not return your phone calls and ignore your emails and continue charging you after move out and when she finally agrees to refund your money she will do it when she feels damn good and ready. "I only process refunds on Fridays." It's f|%@#ng bull shit...

What a breath of fresh air. After the HORRENDOUS treatment and (lack of) service by PODS in the…read moreTacoma, WA area, I cancelled the PODS delivery and called UNITS (after reading the GREAT reviews of UNITS and AWFUL reviews of PODS) I went to the Units website and ordered four containers to be delivered tomorrow. I then placed a call to schedule the delivery which was answered by a LIVE person who had just seen my online request. He said "it sounds like you need the container ASAP so if you would like two of them delivered this afternoon we can do that and deliver the other two the following day". And they ACTUALLY followed through on their promise. They were kind, respectful, honest and prompt. I HIGHLY RECOMMEND UNITS located in Kent, WA.

This place is very clean and the staff is very helpful and nice. I have had my unit for 2 years and…read morethere's never been an issue. The fact that they provide a truck to move your stuff is another great service they offer. I recommend this place to anyone looking for a reasonable priced storage unit.

The person who worked there was friendly and helpful. This criticism is aimed at UHAUL.com and the…read moreowner of the location, who clearly is operating understaffed. 1. The UHAUL online reservation system really needs some UX review / user testing. Does not work intuitively or follow user logic at all 2. I selected mobile check in for a time before the location opened but when I got there the website told me I had to wait for the location to open. Jammed up my plans. 3. The moment the location opened, there was a sign on the door saying the attendant stepped away with a phone number to call. The number was not answered. 4. When I returned the van the location was closed for lunch with no advance notice of that, and no drop box. I just left the van and left. In all, total lack of focus on customer experience.

This is regarding renting a U-Haul at this location. I rented a box truck. When I arrived, no one…read morewas in the office and I had to wait 30 minutes for the office person to get there. Then I had to check myself in for the truck via texts sent to my phone. The check engine light was on. The tires were bald. I put a penny in the groove and the tread had less than 1/8" left. I did this for all four tires. I had to go on 405 during a rainstorm and twice the truck hit water and tried to skid into the guard rail. I didn't have a choice about not taking the truck as it was the only one and I had to pick up furniture on that day or it would be put back on the floor. Also, the driver's seat adjustment didn't work. I received and returned the truck 3/4 full. I drove 17 miles. I took before and after pictures of the gauges. Even though I gassed the truck up, I was charged for 6 gallons of gas. The paperwork shows the gauge said 1/2 full when I returned but I took pictures that show otherwise. That would mean this truck got 2.8 miles per gallon, for a 10-foot box truck. This is unacceptable. They are not answering the phone so I can't talk to anyone about this. They told me if I had issues with the truck to call U-Haul, I can't get through to them either. This truck is not safe and the gas situation is shady. The only reason for two stars is that it is U-Haul's decision to put a dangerous truck on the road. It was the Tukwila Storage who wasn't there and made the decision to charge for gas that was fraudulant.

I spent 2 days trying to get a simple unit, I even did direct withdrawals. First day was an hour,…read moresecond day I get a call that I need to go back. No big deal I do, to find out none of the paperwork was completed and the cherry on top was the lock on the unit doesn't work. They tried to upsell to a larger unit- was this on purpose?? I already paid for premium so that I didn't have to use the elevator since some reviews say they weren't always functional. Bad business!

Friendly staff and clean place. Got what I needed for a great price. Definitely glad I went with…read morethis place!

I cannot say enough about Skyway Self Storage, and their level of kindness and professionalism…read more Bobby, the on-site manager, is extremely caring and makes sure to see to it that favoritism is not an issue with any occupants; but rather to enforce a secure and inexpensive storage facility, that is well-maintained. If I had a choice of Skyway or commercial outfits, such as Public Storage, Skyway is indeed well-worth the drive; not to mention, locally-owned. Should I ever need further storage in future, they will be at the top of my list.

Just wrapped up a 6-month stint of storing most of my belongings here while I enjoyed a temporary…read morehome that would never fit all my stuff. Bobby the owner was welcoming, attentive, and held boundaries for the space well. My unit was located near a door I could load in from so that was awesome. Overall my items were safe, kept dry and scent free. No security issues which is important for me. The location of this storage facility is unique as it's located on a hill near a bus stop, so loading from a wheeled cart into your car can be a challenge if you park in the hill spots. The movers had no problems though with their hand trucks, so it's not a huge deal but worth mentioning. There are a few level spots you can park in to avoid this. I would definitely store here again knowing that all is safe and and secure here and Bobby really made it a pleasant friendly experience!

Natalia was not helpful and so rude and arrogant. drove many hours to go out there and ended up…read morehaving a rough time working with her very very frustrating.

This place is awesome. Been renting trailers for the for years, and they've extremely efficient and…read moreprofessional. How efficient and professional, you ask? Well I got a 12' drop-back flatbed reserved and paid for in about 3 minutes, beginning to end: