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Rent-A-Wreck

1.9 (165 reviews)
Closed 9:00 am - 6:00 pm

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This is the actual store from. Not the fake photos the use to promote...

I booked a Seattle rental through Expedia, which used NextCar/Rent‑A‑Wreck, and I won't use either again. The car was in terrible shape--damaged exterior with duct tape residue, dirty interior with garbage left inside, and only a ¾‑full tank. Customer service was rude when I raised concerns, and the location is a 15‑minute walk from SeaTac, not in the main rental pavilion. Return was just as bad--no instructions, no acknowledgment from staff, and poor communication. They were the cheapest option, and now I know why.

Terrible experience with predatory practices. If you rent from them take pictures of everything before you leave the lot AND before you get back on the lot to return your car! First, they took a $250 'caution deposit' that has not been refunded. They did the traditional walk-around where we noted some small scratches. The odd thing was that the employee told us to take pictures of the rims and had us sign that they were undamaged. Odd, but no big deal we thought. Second, we drove carefully and when we returned the car, we were unloading while the employee did a walk around. He did NOT have us walk with him. After we unloaded the car, he told us that there was some damage to the driver's side rim (photo attached). We couldn't contest that there was damage, but we are suspicious that he may have scraped the rim using a screwdriver or similar tool. Three weeks later we got an email claiming that they would need to take the car out of service for a day and REPLACE THE WHOLE RIM for a grand total if +$800. Quotes from local detailers indicate that buffing out a rim scratch like this MIGHT cost $50 - $100. We are contesting the damages and plan to report Rent-A-Wreck to the Washington State Attorney General for predatory business practices.

A picture of the damage from a few feet away.  This was provided to me by the claims agency.
Katlyn W.

They use predatory tactics to extract money from renters after rentals have been returned. I rented a car from here in May of 2022, and returned it without any damage. I received a claim from them asking for $1459.79 in damages, $385 in "loss of use", and an $150 administration fee. $1993.79 in total. They refused to send me a picture of the supposed damages. The claims agency they go through was able to provide me a picture of the damage, which was a scratch on the *underside* of the front bumper. According to them, the repair that needed to be done was to replace the entire bumper. When I looked up the shop that had given the estimate, it was one located at the exact same address as Rent A Wreck. Meaning that *they* were the ones giving the estimate. I asked for more details about how they had come to that number, and a few weeks later, the claims agency came back with a repair cost of only $500 (my deductible for my car insurance). But still the same amount in "loss of use" and the admin fee. I asked for proof that they had even had the bumper replaced, since the scratch was entirely superficial and not visible unless the car was up on a lift. The claims agency was unable to provide this, but offered to waive the admin fee and reduce the "loss of use" amount as well. (Which makes me think it's possible the car never had its bumper replaced at all, but obviously I don't have proof of that.) $750 is a very expensive lesson to learn not to rent from this company, and I'm hoping to save someone else the same trouble. If you're already in the same situation as me and finding all these bad reviews just now - don't just pay the full amount, contact the claims management company to get more details. Be polite and understanding - it's not their fault this company has predatory tactics. It may take several months of phone calls, but they may be able to help you out.

Randy P.

While renting a car I scraped the sidewalk with one of the tires and they charged me $1400.00 for a scratched tire and wheel. This particular wheel sells new for 150.00. I tried to appeal the charge against my insurance and they would not budge. Check the online reviews of this company, it is a SCAM! Buyers beware!

This is the damage if you can find it
Stephany V.

Also operating as Nextcar... we read the reviews about getting slammed with damages at the end of the rental so we combed over the dirty car at the start. But they still managed to find some BS to use against us to file a "claim". Picked up the car 2 hours early=$75 charge. Return the car 4 hours early=no refund or discount. Fair huh? Just pay the extra money and go with a legit agency that isn't trying to scam you to stay in business.

Paula H.

I was really scared when I booked this rental online through Expedia and found out the name of this rental car place. I read the bad reviews and was prepared for a bad experience. I was pleasantly surprised and pleased with the customer service and value of the rental. The people who worked there were very nice and pleasant. The only thing they could've done better was wash the car before we rented it. Inside was clean but outside was trashed. It was so dirty we couldn't see out the windshield.

Near new van, very clean, worked great for our trip's needs.

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4 years ago

Other then getting picked up from the airport, this place is terrible!! Staff is nice but so many hidden fees. Not worth it!!! Don't do it!

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Ask the Community - Rent-A-Wreck

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You can actually walk to the airport. It's less than a block away. Super convenient.

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Review Highlights - Rent-A-Wreck

Chris was the one who helped me out, and he made the whole experience stress free and so easy.

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Enterprise Rent-A-Car

Enterprise Rent-A-Car

(612 reviews)

A last-minute trip needed a last-minute car rental. Enterprise is my go to and I usually only rent…read moreabout once a year so it's not necessarily a familiar process. But the staff team that works the SeaTac venue was truly seamless. It was Gabe who first assisted me to confirm my paperwork and I think that took less than 10 minutes because I've been able to make the reservation by phone. I want to be really clear that I talked to a human to make the reservation and that made all the difference for me. The online version of it was inefficient and didn't allow me to ask questions and get clarification that I needed so I hope Enterprise continues to allow customers to talk to human Customer Service representatives because not all questions can be answered online. Then I was sent to the next area which involved some trepidation because it was a vast area of garage space but immediately Natalie who was part of Enterprise approached me and took my tentativeness and turned it into confidence. She walked me past several areas and made sure that I was put into a vehicle that suited my concerns. And instead of feeling limited by my selection upstairs I felt I was actually given some options in which car I could land in. That made a tremendous difference. Her welcome was genuine and she was very helpful. So between Gabe and Natalie I had a great car pick up experience. And then I'd like to mention Christian who helped me get out of my car when I returned it 24 hours later. He helped me figure out why I would not get a day return back Despite returning at 12 hours earlier, and he was friendly and very positive about his work. I think he was celebrating a work anniversary actually but I don't remember which one it was. Regardless kudos to Enterprise for having such great staff work with us to make a car pick up and car returns simple and seamless. My only issue now is that I left some keys in the car and I would love to figure out how to get a hold of them. I did email Enterprise but have not heard back. I wonder if there is a more direct route to figuring out Lost and found items?

Enterprise is one of the many options at SeaTac, which houses all of the rental companies under one…read morecentralized location. I've used several different companies before but Enterprise generally has a pretty good rate. My last experience with Enterprise was one of the worst rental experiences I've had. At first, it was nice that they offered the choice of a car to me, and provided some full-size sedan options at no cost for an upgrade. I took a Nissan Altima. As soon as I pulled out of the registration, warnings started going off on my dashboard about low tire pressure. I checked the tire pressure and noticed it was enough to make it to my destination so I didn't pay it any mind. The destination I went to had no service stations nearby, so I e-mailed into Enterprise to ask about the issue. They said I could return the car or pull into a Firestone. It took a few days for me to get to the Firestone but once I did, the technicians took a look and found a deeply embedded nail into the tire that was slowly leaking air. I had attributed the tire pressure fluctuation to the cold weather. They filled the tire back up enough to where I would make it back to the airport. I reported the issue immediately via e-mail and to the manager on site. I'm leaving a 3-star instead of a 1-star because previous experiences have been fine, but this last one was straight up dangerous. Inspect your cars well before taking them out.

Sixt Rent A Car - SIXT Car rental Seattle Int Airport

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An Amazing Experience!…read more From start to finish, my experience with Sixt was outstanding. The booking process was incredibly smooth, with clear and concise instructions on where and how to pick up the rental upon arrival. When we landed, you do have to take a shuttle there (which the shuttle was already waiting.), the wait time was minimal. The gentleman who assisted me was helpful, polite, and professional. He mentioned available upgrades but did not pressure me when I declined, which I really appreciated. Finding the vehicle after check-in was easy, and another staff member guided us with friendliness and efficiency. The car itself was excellent, spotless, comfortable, and in great condition. I had zero complaints. When my flight was delayed and I needed to extend the rental, the process was just as seamless. I was able to handle everything through my email booking without any confusion or hassle. As someone who isn't very tech-savvy, I found it extremely user-friendly. Returning the car was just as convenient. A staff member was ready and waiting, quickly inspected the vehicle and fuel level, and provided the invoice on the spot. completely hassle-free. I will definitely book with Sixt again and hope to have the same excellent experience. It's rare to find such consistent, high-quality service these days. Thank you! And not to mention, the prices were very reasonable, i was genuinely surprised.

My pick up experience was outstanding. My representative (John) was very courteous and helpful, he…read moremade my pick-up experience seamless. The rental return was seamless and efficient.

Dollar Car Rental - Toyota Prius!

Dollar Car Rental

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Renting a vehicle near the SeaTac International Airport in Washington State…read more.. Using a hack that I learned from Dan O., I went online to Autoslash.com to find the lowest price for an economy car. I was referred to Priceline where I made a reservation with Dollar Car Rental. When I arrived at SeaTac Airport, I caught the free shuttle to the Rental Car Facility and followed the signs to the Dollar desk. Because it was early morning (around 6:30am), no one was at the desk. I caught the elevator to the First Floor (as directed by the sign) where I found the small office with no air conditioning. The agent told me to leave my luggage outside of the office while I completed the paperwork. Yikes! Anyway, I answered all questions and found the blue, 4-door Toyota Prius in the assigned stall. However, I wasn't able to shift the gears. I went back to the office to explain my dilemma. The agent followed me back to the car and gave me a quick tutorial. Ahh... hybrid engines are quiet. I need to shift to drive before shifting to reverse. The Prius turned out to be a good choice because I was able to squeeze into tight parking spaces. The apartment where my niece lives doesn't have a parking lot nor parking garage. Street parking is limited. Also, the Prius was very fuel efficient! I drove from Seattle to Victoria, British Columbia, (through Vancouver) and back with one tank of gasoline! Everything worked out fine!

I had a seamless experience renting from Dollar Rent A Car at the Seattle Airport. Pick-up was…read morequick, the car was clean and exactly what I booked, and drop-off was just as easy. The price was high but I also booked fairly late. I loved that I got a Subaru Outback. It was familiar and comfortable since I drive a Forester at home. The staff was friendly and efficient, pricing was straightforward with no surprise fees, and the whole process was actually quite stress-free. I would happily rent from them again when flying into SEA.

Rent-A-Wreck - carrental - Updated May 2026

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