An Amazing Experience! From start to finish, my experience with Sixt was outstanding. The booking process was incredibly smooth, with clear and concise instructions on where and how to pick up the rental upon arrival. When we landed, you do have to take a shuttle there (which the shuttle was already waiting.), the wait time was minimal. The gentleman who assisted me was helpful, polite, and professional. He mentioned available upgrades but did not pressure me when I declined, which I really appreciated. Finding the vehicle after check-in was easy, and another staff member guided us with friendliness and efficiency. The car itself was excellent, spotless, comfortable, and in great condition. I had zero complaints. When my flight was delayed and I needed to extend the rental, the process was just as seamless. I was able to handle everything through my email booking without any confusion or hassle. As someone who isn't very tech-savvy, I found it extremely user-friendly. Returning the car was just as convenient. A staff member was ready and waiting, quickly inspected the vehicle and fuel level, and provided the invoice on the spot. completely hassle-free. I will definitely book with Sixt again and hope to have the same excellent experience. It's rare to find such consistent, high-quality service these days. Thank you! And not to mention, the prices were very reasonable, i was genuinely surprised. read more

My pick up experience was outstanding. My representative (John) was very courteous and helpful, he made my pick-up experience seamless. The rental return was seamless and efficient. read more

Sixt Rent A Car - Car Rental Near Me - SeaTac, Washington

They tried to fraud me for a bogus $60 "upgrade" which contradicted the prices on their own website. They were so rude and such fraudsters I ended up having a panic attack. I reserved a BMW online while on the shuttle. It was $36 a day. I arrived at their counter 20 minutes later and asked to have a SUV instead at $34 a day. They tried to charge me a bogus "$60 upgrade" fee (even tho there's only $2 price difference from their site) They were so slick about it. The staff are trained like con-men selling timeshares. read more

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Never will I rent from this rental company ever again in my life! I rented a vehicle on September 13th, 2025. I parked my car at a Best Buy in Canada at 5:00 pm (address 700-5300 No.3 Rd, Richmond BC V6X 2X9 Canada) and when I returned to my car, I noticed the rear bumper was damaged. Somebody with a yellow car had damaged the rear bumper of the rental vehicle, they did a hit and run. There are no witnesses and I do not know who the driver was that hit my vehicle. I reported this immediately to Sixt claims representative on the phone and they re-assured me that I will not be charged and that the damages will be covered by the liability claim. The representative told me that I had no further action even when I had asked several times if I had to file a police report and they said no, that is not necessary. A few months later I received a charge for $3,075.68. I will be fighting this charge until hell freezes over. If these charges are not waived within 7 days, I will be taking the following actions: 1) I will dispute these charges and will file a class action claims lawsuit against your company Sixt Rent a Car. 2) I am prepared to inform any debt collectors that the debt is to be disputed for unfair charges that is not my fault. 3) I will proceed to file a complaint against Sixt to the Better Business Bureau (BBB) and your state's Consumer Protection Department, the impact of this will severely damage your reputation as a global rental company read more

Sixt Rent A Car - Claims Charge - Car Rental Near Me - SeaTac, Washington

DO NOT BOOK FROM SIXT. I rented a car from them because they had much lower rates compared to other rentals and now I know why. When I returned the car, they faked a damage report stating that there's a "10cm+ scratch down to the primer". They then sent me a damage claim of $2090.63 and tried to scare me into paying by saying it will go to collections if not paid in 2 weeks. They only sent me 2 photos circling the area where the scratch is located. NOT A SINGLE DEEP SCRATCH TO BE FOUND. Looks more like swirl mark from bad car washing techniques. There was also a class action lawsuit recently where Sixt settled to pay 11.07 million dollars for this exact scam they've been doing for over 10 years! And even then they are still doing this shady tactic. An ex-Sixt employees also admitted on reddit that employees would receive bonuses for reporting anything that could be considered damage, and also when customers would decline all insurances because those are easy targets. STAY AWAY FROM SIXT. read more

Sixt Rent A Car - Car Rental Near Me - SeaTac, Washington

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Once of the best rental car experience This my 3rd time renting a car with Sixt. Always professional customer service.

Compared to other rental car companies, Sixt is much less expensive. The staff were very helpful, and the whole process was quick and smooth. They provided me with a brand-new car, which made the experience even better. The drop-off process was also very easy. The inspection was done promptly, and there were no extra charges added afterward. Overall, it was a great experience, and I would definitely rent from Sixt again. read more

I've done this same trip twice. I went to budget first and had over an hour wait in line and the person at the counter was a bit snobby and it took a long time standing at the counter for me and everybody else in line. So I decided to try SIXT. I walked up and Ethan called me over. He was the friendliest and funniest employee I've ever met at an airport and I've done a lot of travel. I could tell he really likes working with people and his job. The sign in only took a couple minutes and he escorted me to the car. SIXT will be my go to car rental company in the future. read more

If you want your life to be worse, rent a vehicle from this company. Dealing with their disgusting behavior and poor customer service literally makes me physically ill. My wife and I are being required to seek legal advice, to defend ourselves of being shaken down by this terrible company. Avoid at all costs. Trust me, if you rent from this place, after having read this review, you only have yourself to blame for what follows. read more

Sixt Rent A Car - Bill - Car Rental Near Me - SeaTac, Washington

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fantastic service, great friendly, caring staff, anticipated our needs and delivered exceptional, exceptional service. you can choose your vehicle, upgrade of you desire, overall great experience. read more

Left a pair of $300+ redwing boots in the backseat and didn't realize until I unpacked at home. Couldn't file a lost and found report because the button to submit was not working. Called them three times to have them submit a lost and found ticket, two times they just forwarded me to the Sixt lost and found line where you can't talk to a human unless you have a ticket number from the lost and found report. Third time talked to a guy who was very helpful and entered the report for me and said the sea tac location would be in contact. Long story short, never got my boots back. I know it's my fault for leaving them in the back seat but at the end of the day someone from this location stole my boots. read more

Sixt Rent A Car - Car Rental Near Me - SeaTac, Washington

everything went well, except drivers outside mirror. It would not work correctly with remote inside. It made it difficult to observe cars passing me on the left or left lane beside me. A bit frustrating. Did not want to take the car back. Drove it that way. read more

The guy who helped me was great. Unfortunately the car I rented had previous damage that was documented and they are trying to charge me $1500 for previous damages. Please thoroughly document every little thing because they will blame you knowing the damages were there before you rented. read more

Overall great experience with Sixt at SEA. The prices were affordable. My flight got in earlier than expected, but they were able to complete my reservation without issue or additional fees. 10/10 experience. read more

*SCAM* Booked my car via Amex and Sixt accidentally booked the wrong pick up location and emailed they would fix it. I never got the notification of the change and kept messaging them and never heard back until a few hours before the flight and they told me they accidentally canceled the reservation and wanted 3.5x more if I wanted to book again "last minute"! Tried calling and spent 30 minutes on hold and no one ever picked up - had to get Amex to cancel the reservation. The guy's name is "Ron Eidriane B."and his title is "Customer Service Operations" and he is 100% incompetent on every level. read more

Sixt Rent A Car - Car Rental Near Me - SeaTac, Washington

This company has a reputation for fraudulently charging customers cleaning and damage fees and they did it to me. I rented from them 11/6-11/10. The car was not in good condition. There were scratches in various areas all around the car, and immediately upon opening the door it was evident the car had been smoked in. There was a strong marijuana odor and there were ashes that had not been fully cleaned out the front cup holder. I emailed Sixt immediately to let them know about the odor to ensure it was documented and I would not be charged. They apologized and assured me that I would not be, so imagine my surprise when I received an email today (11/15) stating that they charged me a $150 "special cleaning fee" and a $400 "odor removal" fee. They're now accusing me of smoking in the vehicle and of leaving behind ashes and tobacco wrappers. I believe they are using pictures from another renter's return cause they absolutely are not from my use of the vehicle. I do not smoke or use tobacco in any form at all. After emailing them to request they remove the charges, they offered a 50% discount on the fees as a "goodwill gesture". I declined. To be charged an odor removal fee and a special cleaning fee for a car that already had an odor and did not have tobacco debris from me is crazy. I also forgot to mention that the lady at the counter lied and told me it was mandatory that I purchase liability insurance through them, which I did but now know that I didn't need to. I have my own personal insurance policy and also have rental insurance coverage on the credit card I used. They're scammers and thieves. read more

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After a recent rental in Seattle, Sixt claimed we caused two small scratches and is now billing us over $1,700 for "damage." We returned the car in normal condition and received no notification of any problem at drop-off. What makes this even worse is the complete lack of customer support. The 1-888-749-8555 number repeatedly says we're calling "outside business hours," even when we call during business hours. This feels like an unfair and unjustified charge, and the inability to reach a representative makes resolving it nearly impossible. I'm hoping Sixt will review this claim properly and stop practices that leave customers with excessive, baseless fees. read more

When I rented a car for a family vacation, SIXT gave me a defective car which had a bad transmission and left me stranded on the road in Beacon Hill for 5 hours at night. When I called their customer service line, they transferred me to their roadside service line. And when I got connected to their roadside service line, they told me to contact customer service. Then after 2 more back and forth telephone transfers over the course of an hour, they told me to wait and that a tow was on its way free of charge with a replacement vehicle, and that they would update me on the progress. After an hour, I called back in and they made me do the same transfer back and forth for another hour (at this point, about 10pm) before I got sent to someone who said there was never a request made for a tow and that I would have to stay with car until another team came back in the morning. I told them it was a bad neighborhood and they said to call the cops, schedule my own tow at my own expense, or pay for the full price of the car if something happened to it. I asked to speak to the supervisor and they told me there were no supervisors and then hung up on me. I called back in, they transferred me around back and forth again and after ANOTHER HOUR, they promised again that they would schedule a tow free of charge with a vehicle replacement. BY 1 AM IN THE MORNING, a tow truck finally appears with the promised car. Now look here, half a year later and they're demanding I pay the tow fees. They gave me a bad car that left me stranded me in a bad neighborhood past midnight, jerking me around back and forth and demand I pay the full price of the booking all over again for the pleasure of the experience. SIXT is cheap for a reason. They have a fleet of bad cars, have absolutely no training for their phone staff, and worse, are happy to strand you in any city you're visiting then charge you for the hassle. I have a photo here of what looks like SIXT trying to cheat their own towing company and send them after me to collect instead of paying for their own broken cars. If that's how SIXT treats their own team that makes them money, what do you think they'd be willing to do to you? Learn from my mistake and the mistakes that sound exactly the same from all the other 1 star reviews on this page. I'm going to fight these vampires because they're scum. You can avoid the fight altogether. Recognize this company as trash and just spend $50 more elsewhere that doesn't actively hate you. read more

Sixt Rent A Car - A letter showing SIXT would rather spend money on a firm to come after you for their false billing, instead of take care of their fleet. - Car Rental Near Me - SeaTac, Washington

Great location, very friendly staff, great car fleet. Received a brand new BMW for a small upgrade fee instead of my booked toyota or similar. Loved it! read more

DO NOT RENT THROUGH SIXT! They will charge you more than mentioned in the rental agreement with no explanation. It is difficult to talk with anyone and when you do, they will give you a different reason for the charges. read more

Vince was very helpful with helping me choose the vehicle best for our activities. I appreciated is input and patience.

No problems with affordable nice rental cars here. The rental agent Jonelle was outstanding! What a great person to have at a rental counter. She should be in senior management for customer experience. read more

These guys do not take photos before or after but then weeks months later they send you a for damages. This is not the first time we have rented from sixth but will be last read more

Sixty claims they couldn't honor my rate even though multiple sites including their own showed that the car was available. Shady business practices to drive upsell and extra revenue. Avoid. read more

This Sixt location is trying to accuse me of damaging my rental even though there was no damage at the time the vehicle was dropped off. They're charging me an extra $1,000 for an alleged 5cm scratch on a door and refuse to provide me any proof of the damage in question. Will never use this company again, any money saved is not worth it. read more

Sixt Rent a Car is greedy and cheap. I recently contracted covid right before a planned trip and had to cancel a car reservation with them. Though I cancelled six days before the pickup date, the company charged a $100 cancellation fee. When I explained my situation, they demanded a doctor's report. I have had covid before and know the drill: after testing positive, (monitor symptoms and quarantine at home). So, I didn't have a medical report. Is Sixt so hard up for money that they need to gouge people that have fallen ill in order to turn a profit? From now on, I will advise family and friends and anyone else that will listen to steer clear of this unscrupulous company. read more

You ready for this? 45 days after my rental, after I cancelled my account, after I told SIXT to remove all my customer information because I will never work with them again, they charged my credit card $19.38 with no explanation and offered no justification nor any kind of receipt. Spent 25 minutes on hold trying to get to representatives, none of whom could explain the charge. Then, the last person said this charge was for some kind of toll, except where I was had no toll roads and I never got any kind of toll charge. These are straight up criminals and I hope this company is driven out of business for their shady ways. The moment I hear that SIXT rental car is bankrupt, I will dance a jig. read more

SCAM - DO NOT RENT FROM THEM! Like others, I was drawn because their prices were cheaper than others at SEA. I was unaware they just settled a class action lawsuit for fraudulently charging customers for damages they did not cause. This is a routine business practice for them. It's how they make money with their lower prices. With no prior warning, they turned me into collections for $575 for a scratch I did not cause. They refuse to do a walk through of the vehicle with you, which makes sense because that is how they get away with charging you after. I have filed complaint with the BBB - take one look at their Better Business Bureau page and you will see hundreds of stories just like mine. I will never rent from Sixt again. read more

WILL NEVER USE AGAIN!!! Being charged for damages that were already on the car at pick up. $1000 . Called claims and spoke to a VERY rude person and then called again and spoke to another person who was helpful- we asked them to look at the photos of the car when it was previously returned to verify the damages were new. GUESS WHAT --- the damages were already there and they cancelled the claim. DO NOT USE THEM! THEY WILL SCAM YOU! We believe this is their way to just keep collecting damage claims on the same cars and make more money. And if the car was in Washington then WHY is the auto repair shop in GEORGIA?!?!?!? BEWARE!!! read more

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above and beyond , great service Lee was patient and professional, providing excellent customer service

So my family and I rented a car, checking in and getting it was smooth but after an entire day of driving a light popped up on the dash, my husband called and they said we had to return it and get a new car because it was unsafe to drive. Mind you this was 9pm at night, it was going to take 45 min to drive there and 45 min to drive back, we were exhausted. And we were driving this unsafe car the entire day with our baby and young child! My husband goes because what choice do we have, we were not even offered a discount of some sort for the trouble and situation they put us through. Unbelievable . Highly don't recommend, they're at the lame end of the building for a reason, go to a better well known and better rated car rental company read more

Idiot proof. Their process is quick and easy from front to back. Affordable rental, easy check in, easy pick up and easy drop off. Would do again. read more

Perhaps this location is hit or miss because I had a great experience with Sixt. I was off the plane, on the shuttle, and, at the garage in my car in under 15 minutes. I had no issues getting the keys and getting out of the airport. In fact, at first I went to the counter inside the terminal. The employee was helping someone else and stopped what he was doing to let me know that I could go down a level right to the cars themselves. From there, I had a very quick interaction. My only "complaint" was since I didn't know the area - I was not sent an address or directions to return the car. Airports can be massive and sometimes car rental returns are offsite or just not the same place you picked up the vehicle. I did call the 1-800 number beforehand and they were able to assist me with that information. Sorry to anyone else on here that seems to have had a bad experience, I fortunately did not. read more

DONT USE THIS COMPANY!!! I was told after returning I that I T-boned the car. I drove it 44 miles the whole rental and would remember being this far from home if I had an accident. I was sent a bill the following week. Wonder how many more people will get charged with that same issue. I will stick with Enterprise from now on. Not sure why I even choose this company, it was a long flight. read more

My first Sixt rental. Well organized. Someone had planned each step of the pickup and return! Minor issues. In the SIXT office please put a sign saying TO CARS. The clerk did say to go out and turn left but tired people may forget. It would help to put floor numbers on the escalator so that we know which level to step off. About the car: The Automatic Braking pedestrian avoidance light came on even though there were no pedestrians. We could not tell Sixt because no agents were available. read more

I booked with sixt back in late July and what Great experience from the beginning! Friendly customer service! Easy pick up and drop off, no hassle. Definitely will be using them again! Thanks! read more

I booked a Sixt rental from Seattle for a trip out east. I now avoid Sixt at all costs. My flight was delayed out of Seattle, and no one answered when I tried to contact Sixt from their website to change my arrival time. As a result, they closed their office in New York before I arrived and left me stranded late at night. I ended up booking from Avis (office was still open, thankfully). Although I was unable to contact them, they still charged me for the rental I never used. And they didnt respond to my follow up inquiries. Their customer support was overseas and sounded like a boiler room. read more

Very easy to book and pickup the car. Car was very nice. Customer service was wonderful. Seattle International airport location.

Booked our rental thru Expedia and paid them up front. Returned the car and everything was fine. Days later, all these extra charges and fees that they took from my card. They claimed we smoked and we're not smokers. Cleaning fee was 400$ for that. What a bunch of scammers! Never ever will I rent from them. Negative zeros is my review! The one star was to post the review. read more

Sixt Rent A Car - Got overcharged for miscellaneous crap! - Car Rental Near Me - SeaTac, Washington

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I would never recommend Sixt Rental Car Company to anyone. My husband and I specifically picked Sixt on Expedia.com because they were going to be open late. We flew from NY to Seattle, basically on a red-eye. We were to arrive in Seattle around 12am. Sixt was one of the few rental car companies that would be open when we got to the airport. I downloaded their app beforehand and entered all of our information to make our process easier and seamless since we were arriving so late. The Sixt App said that if no one was at the main counter to go down to the garage level and an attendant would assist us. Well, our connection to Seattle was delayed and we arrived later than expected. I had checked the Sixt App and we were still being told that someone was working from 1am - 6am in the garage level, since the main counter doesn't open until 6am. My husband and I arrived at the Sixt counter. They were closed. But there was a sign saying to go downstairs to the garage level. We go downstairs and there is NO ONE. It is about 1am, we are on NY time, and we are exhausted. I call Sixt and ask for a refund. They tell us they can't provide a refund because we booked through a 3rd party - Expedia. We call Expedia and they have to put us on hold and call Sixt to confirm that Sixt is not open and that Expedia posted false information. At this point, it was going to cost us WAY more money to book with another rental company. We called an uber and decided to return in the AM. We return the next morning and explain our situation to one of the staff members. The gentleman was very nice and directed us to his manager. I believe the manager's name was Nathan (at the Seattle-Tacoma International Airport). He was extremely helpful. We calmly explained what had happened to us. We showed him the app and the screenshots we had saying that Sixt WOULD BE OPEN. He took pictures himself to send to the company's manager. He told us he would put in a Case # for us to receive a refund for our ubers. That is all we asked for. We asked if they could potentially refund us for our ubers, since that was an added expense. It cost $154 to our hotel and back to the Sixt Counter. Nathan was also extremely helpful and waived the second driver fee and upgraded our car for free. We were very pleased and appreciated his kindness. We returned our car in Portland, OR. We received an email a few hours after our car was dropped off saying that we did not return our car. We had to call Sixt, who had to call the Sixt Counter in OR to verify our car was there. The workers in OR were so backed up that they didn't have a chance to check in our car yet. Why should we have gotten an email about that if that wasn't our fault? We were told we would not be charged a late fee. We then received an email that our car had been checked in. We were then contacted by a Sixt associate to start our Uber refund process. They emailed us on July 8th, asking for our information...they also called me Mr. Garcia...when the car was put into my name - Mrs. Garcia. I found this extremely sexist. I emailed them back on July 8th with our banking information. They did not reply back until July 19th asking for proof of the uber receipts. I emailed them the receipts on July 20th. Then on July 30th, I had to follow up and ask what was holding the refund process up. No response. I emailed August 4th to inquire again. I reached out August 5th, no response. We get an email on August 9th saying our refund has been submitted and it will take 3-15 business days to be returned to us. The 15th business day was August 29th, 2025. We received our refund on September 4th. I am extremely disappointed in this company and will never be a patron of their business again. read more