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Sixt Rent A Car

2.2 (601 reviews)
Open 6:00 am - 1:00 AM (Next day)

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Never will I rent from this rental company ever again in my life! I rented a vehicle on September 13th, 2025. I parked my car at a Best Buy in Canada at 5:00 pm (address 700-5300 No.3 Rd, Richmond BC V6X 2X9 Canada) and when I returned to my car, I noticed the rear bumper was damaged. Somebody with a yellow car had damaged the rear bumper of the rental vehicle, they did a hit and run. There are no witnesses and I do not know who the driver was that hit my vehicle. I reported this immediately to Sixt claims representative on the phone and they re-assured me that I will not be charged and that the damages will be covered by the liability claim. The representative told me that I had no further action even when I had asked several times if I had to file a police report and they said no, that is not necessary. A few months later I received a charge for $3,075.68. I will be fighting this charge until hell freezes over. If these charges are not waived within 7 days, I will be taking the following actions: 1) I will dispute these charges and will file a class action claims lawsuit against your company Sixt Rent a Car. 2) I am prepared to inform any debt collectors that the debt is to be disputed for unfair charges that is not my fault. 3) I will proceed to file a complaint against Sixt to the Better Business Bureau (BBB) and your state's Consumer Protection Department, the impact of this will severely damage your reputation as a global rental company

DO NOT BOOK FROM SIXT. I rented a car from them because they had much lower rates compared to other rentals and now I know why. When I returned the car, they faked a damage report stating that there's a "10cm+ scratch down to the primer". They then sent me a damage claim of $2090.63 and tried to scare me into paying by saying it will go to collections if not paid in 2 weeks. They only sent me 2 photos circling the area where the scratch is located. NOT A SINGLE DEEP SCRATCH TO BE FOUND. Looks more like swirl mark from bad car washing techniques. There was also a class action lawsuit recently where Sixt settled to pay 11.07 million dollars for this exact scam they've been doing for over 10 years! And even then they are still doing this shady tactic. An ex-Sixt employees also admitted on reddit that employees would receive bonuses for reporting anything that could be considered damage, and also when customers would decline all insurances because those are easy targets. STAY AWAY FROM SIXT.

Bill
Ryan D.

If you want your life to be worse, rent a vehicle from this company. Dealing with their disgusting behavior and poor customer service literally makes me physically ill. My wife and I are being required to seek legal advice, to defend ourselves of being shaken down by this terrible company. Avoid at all costs. Trust me, if you rent from this place, after having read this review, you only have yourself to blame for what follows.

Casey W.

Left a pair of $300+ redwing boots in the backseat and didn't realize until I unpacked at home. Couldn't file a lost and found report because the button to submit was not working. Called them three times to have them submit a lost and found ticket, two times they just forwarded me to the Sixt lost and found line where you can't talk to a human unless you have a ticket number from the lost and found report. Third time talked to a guy who was very helpful and entered the report for me and said the sea tac location would be in contact. Long story short, never got my boots back. I know it's my fault for leaving them in the back seat but at the end of the day someone from this location stole my boots.

Phil L.

*SCAM* Booked my car via Amex and Sixt accidentally booked the wrong pick up location and emailed they would fix it. I never got the notification of the change and kept messaging them and never heard back until a few hours before the flight and they told me they accidentally canceled the reservation and wanted 3.5x more if I wanted to book again "last minute"! Tried calling and spent 30 minutes on hold and no one ever picked up - had to get Amex to cancel the reservation. The guy's name is "Ron Eidriane B."and his title is "Customer Service Operations" and he is 100% incompetent on every level.

Invoice that includes extra insurance I didn't need, odor fee and cleaning fee
Jo R.

This company has a reputation for fraudulently charging customers cleaning and damage fees and they did it to me. I rented from them 11/6-11/10. The car was not in good condition. There were scratches in various areas all around the car, and immediately upon opening the door it was evident the car had been smoked in. There was a strong marijuana odor and there were ashes that had not been fully cleaned out the front cup holder. I emailed Sixt immediately to let them know about the odor to ensure it was documented and I would not be charged. They apologized and assured me that I would not be, so imagine my surprise when I received an email today (11/15) stating that they charged me a $150 "special cleaning fee" and a $400 "odor removal" fee. They're now accusing me of smoking in the vehicle and of leaving behind ashes and tobacco wrappers. I believe they are using pictures from another renter's return cause they absolutely are not from my use of the vehicle. I do not smoke or use tobacco in any form at all. After emailing them to request they remove the charges, they offered a 50% discount on the fees as a "goodwill gesture". I declined. To be charged an odor removal fee and a special cleaning fee for a car that already had an odor and did not have tobacco debris from me is crazy. I also forgot to mention that the lady at the counter lied and told me it was mandatory that I purchase liability insurance through them, which I did but now know that I didn't need to. I have my own personal insurance policy and also have rental insurance coverage on the credit card I used. They're scammers and thieves.

A letter showing SIXT would rather spend money on a firm to come after you for their false billing, instead of take care of their fleet.

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2 months ago

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4 months ago

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2 months ago

Once of the best rental car experience This my 3rd time renting a car with Sixt. Always professional customer service.

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8 months ago

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3 months ago

Vince was very helpful with helping me choose the vehicle best for our activities. I appreciated is input and patience.

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9 months ago

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3 months ago

above and beyond , great service Lee was patient and professional, providing excellent customer service

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8 months ago

Very easy to book and pickup the car. Car was very nice. Customer service was wonderful. Seattle International airport location.

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3 years ago

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Sixt Rent A Car Reviews in Other Languages

Ask the Community - Sixt Rent A Car

Except Debit Card for pickup?

Yes they accept any card. You should NOT use them as they will double charge, never reply, and cause massive anxiety and stress. Go with Avis, Budget, enterprise. Sixt will not be a good experience

Don’t See Your Question? Ask Away!

Review Highlights - Sixt Rent A Car

Sixt had great prices on entry level, high end cars (BWM1, AUDI 4, Mercedes CLA and what I drove away with, an AWD Volvo S60) Easy out.

Mentioned in 6 reviews

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Enterprise Rent-A-Car

Enterprise Rent-A-Car

3.8(612 reviews)
0.1 mi

A last-minute trip needed a last-minute car rental. Enterprise is my go to and I usually only rent…read moreabout once a year so it's not necessarily a familiar process. But the staff team that works the SeaTac venue was truly seamless. It was Gabe who first assisted me to confirm my paperwork and I think that took less than 10 minutes because I've been able to make the reservation by phone. I want to be really clear that I talked to a human to make the reservation and that made all the difference for me. The online version of it was inefficient and didn't allow me to ask questions and get clarification that I needed so I hope Enterprise continues to allow customers to talk to human Customer Service representatives because not all questions can be answered online. Then I was sent to the next area which involved some trepidation because it was a vast area of garage space but immediately Natalie who was part of Enterprise approached me and took my tentativeness and turned it into confidence. She walked me past several areas and made sure that I was put into a vehicle that suited my concerns. And instead of feeling limited by my selection upstairs I felt I was actually given some options in which car I could land in. That made a tremendous difference. Her welcome was genuine and she was very helpful. So between Gabe and Natalie I had a great car pick up experience. And then I'd like to mention Christian who helped me get out of my car when I returned it 24 hours later. He helped me figure out why I would not get a day return back Despite returning at 12 hours earlier, and he was friendly and very positive about his work. I think he was celebrating a work anniversary actually but I don't remember which one it was. Regardless kudos to Enterprise for having such great staff work with us to make a car pick up and car returns simple and seamless. My only issue now is that I left some keys in the car and I would love to figure out how to get a hold of them. I did email Enterprise but have not heard back. I wonder if there is a more direct route to figuring out Lost and found items?

Enterprise is one of the many options at SeaTac, which houses all of the rental companies under one…read morecentralized location. I've used several different companies before but Enterprise generally has a pretty good rate. My last experience with Enterprise was one of the worst rental experiences I've had. At first, it was nice that they offered the choice of a car to me, and provided some full-size sedan options at no cost for an upgrade. I took a Nissan Altima. As soon as I pulled out of the registration, warnings started going off on my dashboard about low tire pressure. I checked the tire pressure and noticed it was enough to make it to my destination so I didn't pay it any mind. The destination I went to had no service stations nearby, so I e-mailed into Enterprise to ask about the issue. They said I could return the car or pull into a Firestone. It took a few days for me to get to the Firestone but once I did, the technicians took a look and found a deeply embedded nail into the tire that was slowly leaking air. I had attributed the tire pressure fluctuation to the cold weather. They filled the tire back up enough to where I would make it back to the airport. I reported the issue immediately via e-mail and to the manager on site. I'm leaving a 3-star instead of a 1-star because previous experiences have been fine, but this last one was straight up dangerous. Inspect your cars well before taking them out.

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Enterprise Rent-A-Car
Enterprise Rent-A-Car
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Dollar Car Rental - Toyota Prius!

Dollar Car Rental

2.9(358 reviews)
0.1 mi

Renting a vehicle near the SeaTac International Airport in Washington State…read more.. Using a hack that I learned from Dan O., I went online to Autoslash.com to find the lowest price for an economy car. I was referred to Priceline where I made a reservation with Dollar Car Rental. When I arrived at SeaTac Airport, I caught the free shuttle to the Rental Car Facility and followed the signs to the Dollar desk. Because it was early morning (around 6:30am), no one was at the desk. I caught the elevator to the First Floor (as directed by the sign) where I found the small office with no air conditioning. The agent told me to leave my luggage outside of the office while I completed the paperwork. Yikes! Anyway, I answered all questions and found the blue, 4-door Toyota Prius in the assigned stall. However, I wasn't able to shift the gears. I went back to the office to explain my dilemma. The agent followed me back to the car and gave me a quick tutorial. Ahh... hybrid engines are quiet. I need to shift to drive before shifting to reverse. The Prius turned out to be a good choice because I was able to squeeze into tight parking spaces. The apartment where my niece lives doesn't have a parking lot nor parking garage. Street parking is limited. Also, the Prius was very fuel efficient! I drove from Seattle to Victoria, British Columbia, (through Vancouver) and back with one tank of gasoline! Everything worked out fine!

I had a seamless experience renting from Dollar Rent A Car at the Seattle Airport. Pick-up was…read morequick, the car was clean and exactly what I booked, and drop-off was just as easy. The price was high but I also booked fairly late. I loved that I got a Subaru Outback. It was familiar and comfortable since I drive a Forester at home. The staff was friendly and efficient, pricing was straightforward with no surprise fees, and the whole process was actually quite stress-free. I would happily rent from them again when flying into SEA.

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Dollar rental car SEA-TAC Airport Weds 5.24.23

Sixt Rent A Car - carrental - Updated May 2026

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