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    Fox Rent A Car

    1.7 (1k reviews)
    Open 5:00 am - 12:59 AM (Next day)
    Updated 2 months ago

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    This was the SUV the item was left behind.
    Zachi M.

    Terrible lost and found service. I forgot a personal item inside the rental car and reported it on 04/26/2026. Since then, nobody has called me back or provided any update. Very disappointing customer service and follow-up. I expected much better support after reporting a lost item.

    12.15.25
    Nadine C.

    Renting a car for Seattle, Washington... Using a tip from Dan O., I used the Autoslash website to find the least expensive compact car. From all of the choices that they sent to me via email, I selected Fox Rent A Car. After landing at SeaTac Airport, I caught the free shuttle to the Rental Car Facility and found Fox Rent A Car easily. The guy at the counter was efficient and friendly! I received a Hyundai Venue which is a subcompact SUV. It was perfect for hauling around assemble-yourself-furniture from IKEA and an area rug from Ross. Drop-off was simple. I just followed signs at the Rental Car Center. They emailed the bill to me. No hidden fees nor charges! Thank you!

    Declined all the extras the agent was pushing (loss damage waiver, prepaid fuel, tolls). Told her I'm good with just using my own insurance. She asked me to initial several times to acknowledge that I declined these things on a tablet. All you see is a black screen. "Initial here to decline xxx..." and you do it. After returning the car, I was emailed the total, which was $200 over what it should have been. I called their billing department and was told it was from the loss-damage waiver. They refused to remove it because it's on the rental agreement. I request the rental agreement, and sure enough, there are initials for "chose to purchase" the LDW. Having rented cars all my life, I have never opted for this insurance. So the agent either 1) modifies my initials to place them at the "chose to purchase" or 2) asks me to initial to decline the service on the chose to purchase line. The tablet you sign on is black and blank; you assume you're signing for what they say you are. Either way, without my consent. 0% transparency, 100% deceptive, deceitful, and fraudulent. Make sure you demand the rental agreement up front to avoid being over-billed by these scums.

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    2 months ago

    Bad customer service do not rent from this car rental, they don't answer the phone and they are not helpful

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    Fox Rent A Car Reviews in Other Languages

    Ask the Community - Fox Rent A Car

    How late do shuttles run from the airport?

    The port of Seattle rental car shuttles run 24 hrs/dsy 7 days/wk. Do not Rent from Fox if you are arriving late. Fox will close its lobby at 12:50am.

    Do you offer courtesy shuttle to and from the airport ? What is the schedule?

    Here are the shuttle instructions for SEA.... SHUTTLE… Read more

    How do I get downstairs of the parking lot to return the car?

    To get downstairs you would need to use the elevators or the escalators. Fox kiosk is located on the 1st floor.

    If I Rent a Car And I Wanted Rent it That Whole Month How Much Would I Need?

    car rental rates vary by the hour, similar to airline tickets. There is no way to say how much a rental will cost you until you have precise dates and times of pick up and return.

    Don’t See Your Question? Ask Away!

    Review Highlights - Fox Rent A Car

    After landing at SeaTac Airport, I caught the free shuttle to the Rental Car Facility and found Fox Rent A Car easily.

    Mentioned in 23 reviews

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.8(612 reviews)
    0.0 mi

    A last-minute trip needed a last-minute car rental. Enterprise is my go to and I usually only rent…read moreabout once a year so it's not necessarily a familiar process. But the staff team that works the SeaTac venue was truly seamless. It was Gabe who first assisted me to confirm my paperwork and I think that took less than 10 minutes because I've been able to make the reservation by phone. I want to be really clear that I talked to a human to make the reservation and that made all the difference for me. The online version of it was inefficient and didn't allow me to ask questions and get clarification that I needed so I hope Enterprise continues to allow customers to talk to human Customer Service representatives because not all questions can be answered online. Then I was sent to the next area which involved some trepidation because it was a vast area of garage space but immediately Natalie who was part of Enterprise approached me and took my tentativeness and turned it into confidence. She walked me past several areas and made sure that I was put into a vehicle that suited my concerns. And instead of feeling limited by my selection upstairs I felt I was actually given some options in which car I could land in. That made a tremendous difference. Her welcome was genuine and she was very helpful. So between Gabe and Natalie I had a great car pick up experience. And then I'd like to mention Christian who helped me get out of my car when I returned it 24 hours later. He helped me figure out why I would not get a day return back Despite returning at 12 hours earlier, and he was friendly and very positive about his work. I think he was celebrating a work anniversary actually but I don't remember which one it was. Regardless kudos to Enterprise for having such great staff work with us to make a car pick up and car returns simple and seamless. My only issue now is that I left some keys in the car and I would love to figure out how to get a hold of them. I did email Enterprise but have not heard back. I wonder if there is a more direct route to figuring out Lost and found items?

    Enterprise is one of the many options at SeaTac, which houses all of the rental companies under one…read morecentralized location. I've used several different companies before but Enterprise generally has a pretty good rate. My last experience with Enterprise was one of the worst rental experiences I've had. At first, it was nice that they offered the choice of a car to me, and provided some full-size sedan options at no cost for an upgrade. I took a Nissan Altima. As soon as I pulled out of the registration, warnings started going off on my dashboard about low tire pressure. I checked the tire pressure and noticed it was enough to make it to my destination so I didn't pay it any mind. The destination I went to had no service stations nearby, so I e-mailed into Enterprise to ask about the issue. They said I could return the car or pull into a Firestone. It took a few days for me to get to the Firestone but once I did, the technicians took a look and found a deeply embedded nail into the tire that was slowly leaking air. I had attributed the tire pressure fluctuation to the cold weather. They filled the tire back up enough to where I would make it back to the airport. I reported the issue immediately via e-mail and to the manager on site. I'm leaving a 3-star instead of a 1-star because previous experiences have been fine, but this last one was straight up dangerous. Inspect your cars well before taking them out.

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    Dollar Car Rental - Toyota Prius!

    Dollar Car Rental

    2.9(358 reviews)
    0.0 mi

    Renting a vehicle near the SeaTac International Airport in Washington State…read more.. Using a hack that I learned from Dan O., I went online to Autoslash.com to find the lowest price for an economy car. I was referred to Priceline where I made a reservation with Dollar Car Rental. When I arrived at SeaTac Airport, I caught the free shuttle to the Rental Car Facility and followed the signs to the Dollar desk. Because it was early morning (around 6:30am), no one was at the desk. I caught the elevator to the First Floor (as directed by the sign) where I found the small office with no air conditioning. The agent told me to leave my luggage outside of the office while I completed the paperwork. Yikes! Anyway, I answered all questions and found the blue, 4-door Toyota Prius in the assigned stall. However, I wasn't able to shift the gears. I went back to the office to explain my dilemma. The agent followed me back to the car and gave me a quick tutorial. Ahh... hybrid engines are quiet. I need to shift to drive before shifting to reverse. The Prius turned out to be a good choice because I was able to squeeze into tight parking spaces. The apartment where my niece lives doesn't have a parking lot nor parking garage. Street parking is limited. Also, the Prius was very fuel efficient! I drove from Seattle to Victoria, British Columbia, (through Vancouver) and back with one tank of gasoline! Everything worked out fine!

    I had a seamless experience renting from Dollar Rent A Car at the Seattle Airport. Pick-up was…read morequick, the car was clean and exactly what I booked, and drop-off was just as easy. The price was high but I also booked fairly late. I loved that I got a Subaru Outback. It was familiar and comfortable since I drive a Forester at home. The staff was friendly and efficient, pricing was straightforward with no surprise fees, and the whole process was actually quite stress-free. I would happily rent from them again when flying into SEA.

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    Dollar Car Rental - Tiny office

    Tiny office

    Dollar Car Rental
    Dollar Car Rental - Dollar rental car  SEA-TAC Airport Weds 5.24.23

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    Dollar rental car SEA-TAC Airport Weds 5.24.23

    Hertz Rent A Car - No cars in presidents circle aisle except 2 with no keys

    Hertz Rent A Car

    2.1(490 reviews)
    0.1 mi

    Yesterday, I talked to one of your reps about a flat tire. She referred me to a corporate line. I…read morecalled them and was told I could receive a voucher and that AAA would pick up the Tesla Model 3 for delivery to the Pep Boys Tire shop. However, the shop they referred to was closed, so the drivers decided to drop it off at Les Swab, which was nearby. Swab replaced the tire with a bill of approximately 288 dollars. Swab called the Aurora office and reached the Hertz representative. She said I had to pay. I returned the call and told her they would cover it. She disagreed and insisted I had to pay for it, then corrected herself and said she didn't care who paid, but they wouldn't be, which was false. After I explained that I didn't have to pay and that, even if they refused, I'd have either my credit card insurance or my business insurance (State Farm), she hung up on me. I called back and stated, "Maybe we got off to a wrong start. I was only trying to say that I wasn't required to pay for it." She kept cutting me off, insisting she didn't care and that somehow it was my responsibility, then hung up on me, again. I called back to ask why she kept hanging up on me. She has repeatedly hung up on me, even before this interaction. When I rented a car from another location, she promised to switch me to another car if I called back in the morning, but when I did, she broke that promise and, without another word, rudely hung up on me. In the last conversation, I asked for her name, and she countered, " What is your name? I don't even know you. I told her my full name, and she reiterated that I was responsible for the car's repair and hung up. I tried to call back to speak to a Supervisor, but no one answered. Also, I paid for the car repair because the corporation did not provide the voucher to the right autoshop. The AAA driver took the car to the wrong shop. I called maintenance, who lied and said I was told to go only to network shops, but no one, or an email, told me about a specific shop. The AAA driver decided to take it to another tire center, not me. Had I known, I would have course-corrected the driver's mistake. I am filing a complaint not only with your local office in Aurora for rude service, erroneous information, and a car with low tread, according to Les Swab. I will tell Amex, my credit card company, and review sites that Hertz at these Uber locations consistently provides poor service, making it difficult for Uber drivers to do their jobs.

    - Kesh from Hertz I…read morewas super close to being stranded in Seattle after Enterprise refused my rental without a ticketed return -- even though they told me my debit card would be fine. They wanted $900 to use a credit card so I could get the rental without proof of ticketed return (An extra $348 than what was originally explained on the app and over the phone) I went to multiple rental desks stressed and running out of options... then I met Kesh at Hertz. She listened, understood, and immediately looked for a solution instead of a reason to say "no." From the start, she was SUPER patient, understanding, and kind. She took the time to listen to my situation without making me feel like I was a burden. She made the process SO smooth, stress-free, and even pleasant -- which is not something you can usually say about renting a car at an airport when you're states away from home. Kesh didn't just do her job-- she LEGIT saved my trip. If Hertz hasn't promoted and/or given her a raise yet, they need to. She's the kind of person you want representing your company/ brand: calm under pressure, solution-oriented, and compassionate toward customers. (ESPECIALLY AT AIRPORT LOCATIONS) Thank you again Kesh -- I wish I could tell you in person and give you THE biggest hug (from me and my mom) . Hertz is lucky to have you GIVE THIS WOMAN A RAISE AND PROMOTION !!!! Make sure she gets the proper recognition because I know I'm not the only one who has received great service from her.

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    Fox Rent A Car - carrental - Updated May 2026

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