Repeatedly dismissive service -- won't be returning…read more This location has now earned a pattern, not just a bad day. I've had more than one poor experience here, but my most recent visit confirmed that customer service simply isn't a priority. I stopped in to ask a straightforward question about reserving a trailer for an upcoming out-of-state move--something where reliability actually matters. I asked politely how to ensure a trailer would be available when I need it. The response I received was, "That's life." That wasn't a joke, and there was no attempt to clarify, assist, or offer alternatives. Just a dismissive, indifferent answer to a legitimate concern. If you're planning anything time-sensitive or important, I would strongly recommend going elsewhere. Confidence and communication matter when you're coordinating a move, and neither was present here.

Stopped to get propane at 1:55. Sign on door states: team meeting 1 hour. Kind of strange to shut…read moreyour business down for an hour. Three of us outside waiting. Now 2:02. Would have been nice if they put on the sign when the one hour was up.

I had such a great experience with this super friends…read more moving company. The team was incredibly fast, efficient, and well-organized from start to finish. They handled everything with care and made the entire process feel easy and stress-free. What really stood out was how quickly they got everything done without sacrificing quality or attention to detail. I felt completely at ease knowing my belongings were in good hands. Highly recommend them to anyone looking for a smooth, hassle-free move! -Sarah

Easy to schedule and work with. We had a last minute need for moving and they scheduled us right…read moreaway. They have accomplished movers who worked well as a team.

Used them three times in last six years. Other friends and family also used this business. Always…read morehelpful and kind. Love them and using them again with a smile on my face. Great prices too. Check them out.

Be very careful to review the final charges if you rent from this Budget location. I was…read moreincorrectly charged for refueling, and even when I provided documentation that the truck was returned refueled, they still refused to fully correct the bill. I was quoted an estimated total of $43.07 for a local truck rental, but after returning the truck I was charged $93.34. The charge included 24 miles and 2 gallons of gas, despite only driving 22 miles and returning the truck fueled above the full marker. When I presented my drop-off photos and fuel transaction, instead of simply correcting the bill, they offered a partial correction. They refused to remove the 2-gallon fuel charge and acted like they were doing me a favor only partially overcharging me. If you rent here document everything and do not assume that they will correct the bill willingly.

They never send the receipt for equipment rental. I called probably 5 times and texted the guy…read morenamed Chris numerous time. Everything he would say "I will get it to you today" but he never did. After two months, he no longer answer my phone or reply to my text. And we still don't have the receipt. Not the right way to do business.

ZERO stars. STAY AWAY!! Dig it by hand if you have to!!…read more I Rented a bobcat from here and these criminals decided to steal my credit card info and use it at Walmart and other places. Walmart of all places!!! If you're gonna steal my info at least use it for something awesome. I know for fact it was them because it was the first and only time I used this specific credit card. After finding out my info was stolen I get a call from a random number who told me his car was stolen and my credit card information along with the information of 10-15 others was inside the vehicle when police found it. I contacted the other people on the paper and imagine that, everyone of those people had rented a bobcat from this place. Was told detectives were following up on all the recovered info, but financial crimes like these get limited investigative investment. Apparently the dude that was caught in the stolen car had worked at bobcat or had connections there. This place should be out of business and they should all be locked behind bars.

We pre arranged transportation through this company from a print out given to us by our AAA Travel…read moreagent. It was labeled as "Seattle Cruise Passenger Transportation Service" on that flyer with the phone number matching - "Seattle Towncar and Deluxe Limo Service". We were a party of 8 with luggage. We called upon arrival and waited. Although it wasn't a terribly long wait we were concerned so we called again. While on that call a driver in an unmarked black sedan pulled up to meet us. Honestly...I don't think we would have gone with him if we hadn't been on the phone with him at the time he pulled up. This car was totally unmarked and obviously couldn't handle 8 people with luggage. He called for another car and shortly thereafter a black unmarked SUV pulled up. The cars were in good condition and driving was safe. I was disappointed that we had to split the family into two cars and that both cars we're unmarked making it hard to recognize that they were indeed the company we contacted. They did not accept credit cards although the website was set up for credit card payment. I'm slightly concerned that I input my information and when I called after it wouldn't complete the transaction I was told they only accept cash. The first driver seemed nice, the second driver, the one whose vehicle I was in didn't seem overly friendly. While making payment my husband was counting out money since the payment had to now be split between the two drivers with tips. He handed first the payment to the second driver who then seemed upset and asked "what, no tip"!? My husband replied just a minute, I want to get the payments taken care of first. We did tip him, but I've never had a driver ask for a tip with such attitude. In hindsight we should have counted out everything before arriving at the port. Fare was reasonable at $120. From airport to port. That broke down to $15.pp although now we had to tip 2 drivers. We chose another transport upon return.

Reservation 27479836…read more !ONLY RENT FROM ACTUAL UHAUL STORES! Knew renting here was a mistake just by the business (laundromat, Bitcoin atm, shipping, and uhaul) employee barely had an understanding of how to check out a vehicle or sell a few small boxes. Returned the vehicle 1-21 at 5ish-pm Got a call from loss management saying the trailer was never turned in and I was liable for the cost of trailer. Seeing red I drove to the Weship/uhaul/laundromat/Bitcoin place and the trailer was sitting right in the parking lot.

Reserved a trailer to pick up, when I showed up they said, "oh, we don't have that." Total waste of…read moretime, don't even bother.

Beware of Mileage Overcharges at This U-Haul Location…read more I recently rented a U-Haul from this location and drove less than 20 miles total (verified by my own GPS and route tracking). I returned it without a problem until I saw the charge come through on my credit card which was more than double the estimated cost. When I brought this up, they said it was because the reported mileage was more than 5 times what I actually drive. The staff gave no clear explanation and couldn't help me beyond giving me a 800 number to dispute the charge. Just take care before renting from this business.

Do not use this place to rent a Uhaul. Worst customer service experience ever upon returning. The…read moreUhaul was dirty inside and wrecked my white furniture and area rug, the clerk didn't care. The clerk called me and told me I had to return the trailer early because someone booked it after us so we busted our butts to do so, we were going to be 15 minutes late to return it so I called to let them know and the clerk said "oh, well, the people who needed it after you decided to go somewhere else", he didn't call me and let me know nor did he care when I said it would have been nice for him to call me so I didn't have to waste so much gas to get there in time (Driving from Idaho). The clerk didn't apologize for our experience he just acted like he didn't give a care and said "take it up with UHAUL" . The customer service at this place is sorely lacking. If I could give my experience -5 stars I would.

A driver nearly ran us off the road and followed us so close they nearly hit us. Then, when the…read moreroad became a two lane road, they flipped us off and also slowed down to nearly 20 mph on a 55 mph road just to flip us off and even took out his phone to record us as he was driving not paying attention to the road as if we had done something wrong. We're teenagers and we're simply going the speed limit. I'm so scared I had to pull off the road and cried for 10 minutes.

Was headed home the other day and had to get in the lane one of their trucks was in so that I…read morecould get into the other lane to exit the 405 the truck had dirt in it uncovered and a rock got loose and hit my windshield. On their truck the signage on it is covered with dirt and couldn't read it until I got into the next lane. It stated not responsible for any windshield damage stay 200 ft behind well I was not close to the truck when this happened but on the back of the last trailer the signed looked like it said 20 ft cuz it was so dirty couldn't read it. So I called the company to let them know hey this happened the load should have been covered and ur driver was in the center lane speeding and on a cars tail and driver had to get into the slow lane real fast cuz the truck didn't even have one full car length between them ....but never got a call back to talk to the guy.....great customer service