Met with Tony and he was extremely nice and helpful showing me some spaces and giving me guidance.read more

It was a nice facility but they kept raising my rent every few months, when I moved in I was paying…read more$70/month but after about a year it had gone up to $140/month, citing "This change ensures that we can maintain the high standard of service you expect from us."

We used Shoreline Secure Storage for a transition place for furniture to stay while we moved from…read moreone place to another. Jacob and Craig were very helpful by giving us a new-member 75% off deal, a Starbucks gift card, free insurance, and a free lock!!! Jacob also gave us a tour of many units before we chose our favorite! The units are clean, well-lit, secure, and first-floor drive ups, which is so helpful for moving heavy items. If we ever have any storage needs come up again, we will definitely choose Shoreline Secure Storage!

From the owner: We offer the best selection of self storage in the Shoreline area at affordable rates. Our friendly…read moreand knowledgeable staff is eager to assist you with all your storage needs. Get a complimentary lock when you store with us and have peace of mind with our 24/7 video surveillance and extra security measures. Stop in today for a tour and get a complimentary coffee gift card just for giving us the chance to earn your business. Or reserve online today at no cost to you and then come in when it convenient to finish the rental process. We look forward to meeting you!

Keith went above and beyond for us today. Made sure we had everything we needed to safely move.read more

The employees are frankly incompetent. They moved our pod before we were done. We got multiple…read moredifferent answers to the same questions. It was frustrating and way more complicated the necessary.

Excellent value for a secure, large unit with temperature control. The biggest reason to go with…read morethem is their security. The owners live on site and do a great job with security. Which does mean you have to follow the rules, but what you get is the peace of mind that your unit is safe from theft or damage. Accessing the unit is easy, the bay is huge, the elevators are large, and I've never had to wait on someone else to access my unit. They have a bunch of dollies on site and their shop is very fairly priced if you need a lock, boxes or packing material. The building is gated making it even more secure. I highly recommend this place especially if your items are valuable or would benefit from temperate control.

I recently moved out after renting a large storage unit from Peoples Storage for a year. I was in…read moreand out of the facility quite a bit as I moved stuff around. The facility is clean and bright, climate controlled, and the elevators were never out of order and there were always carts available. Move-in and move-out were hassle-free, and the folks who manage it are really, really nice. This is a really local facility, and it shows. Overall, I can't imagine a better storage experience!

Seems like it's hard to get showings and unit access, out of office notice is on the door May 21…read more2025 1pm. There is no notice about when they will return. Calling this phone number for the location ends up going to a voicemail box.

Honestly couldn't be happier with this place!! Getting set up was super easy and the discount on…read morefirst few months rent helped save a few bucks. I shopped around for storage units pretty extensively and this was the best deal I found in the Seattle area - including insurance it comes out to $68 per month for my 8x10 (other places are more expensive at a base cost, and often only have one or 2 months discounted rent). Move in was easy, I was able to drive up and park right next to the door and borrow their carts, use the freight elevator and load up the unit quickly. The place is not shiny or fancy by any means, but they have excellent safety measures and inside the building is clean and dry (no weird smells). Best yet, the folks who work here are completely delightful, easy to reach by phone, and so kind and helpful!

Soooo they were great, but now can't justify price. Received 1/2 off the first two months. Paid my…read moreregular rate another two months then the rate almost tripled monthly. Cool. Time to move my stuff.

I really liked this storage at first, it was near my house and very convenient, the guy working…read moreinside was also really friendly and nice, but the pricing is insane. When I first got it, it was 50% off the first three months and then went to the regular price at $85. I got an 8x10 unit and this was a good price when i got it about a year ago. Since then they have slowly increased my price to $128 a month. That's over a 50% increase in one year. And the thing that gets me is the same unit is still $85 for new customers (not including the 3 months of 50% off). It's ridiculous that they increase the price so much for existing customers. I even wrote an email to them to try to negotiate on the price but never received a response. At this point I'm just going to have to find a new storage unit because I simply cannot afford the price anymore. I wish they would actually value existing clients rather than squeezing as much money out of them.

I had a really good year long experience with the Shoreline Storage Court. I simply can't say…read moreenough about the staff. Everyone of them is their own amazing self and I appreciated their time, conversation and smiles. For the most part, storage is storage. It's clean or not. It's in good working order, or not? Or, it's secure, or not? Storage Court is secure, clean and I would recommend toy check then out. I found their lives to be better than most and I couldn't think of better people to deal with.

The people here are so accommodating. They took the time to walk me through my payments, show me…read moreall around the property, make sure I felt comfortable with the unit that I reserved and discuss their lock options (NOT making a sales pitch, they actually advocated for the cheaper/more secure one). When they asked why I was moving and I said I'm a student, they gave me an additional discount - on top of what was already offered. The unit is easily accessible and the lot seems very secure. I had a great first impression and would be happy to recommend their services to others.

I wrote a long review and they commented to send my concerns via email. I WAS DOING THAT LIVE AS I…read moreWAS GOING THROUGH MY THE EXPERIENCE OF TRYING TO ACCESS THE UNIT ON THE TWO DAYS I ATTEMPTED TO DURING ACCESS HOURS. I attached photos and videos, and call logs to their hotline service. I shared my experience, thoughts, recommendations, and compliant while I was at the unit, the very day and times it occurred. Had they done they're job adequately, they would know the concerns were already sent. There is so much disconnect and inconsistentcy in their operations.

They are a scam. Got me "in" at 1 rate ($200 a month) & then upped it by 1/2 ($300 a month) a few…read moremonths later. The elevator is a joke & the staff is never in the office.

I rented a 5'x10' unit here because the advertised rate of about $70/month seemed like one of the…read morefew semi-reasonable numbers left in the world. In hindsight, that price feels less like an actual offer and more like a "welcome brochure" written by someone who knows you won't be paying it for long. The facility itself is fine. Four walls, a door, does what it says on the tin. No complaints there. The pricing, however, is where things get creative. After about 8 months, my rent quietly leveled up to $115/month for the exact same unit. No upgrades, no changes, no additional services--just a new number that appears on your bill like it was always meant to be there. Meanwhile, new customers are still being brought in at around $70-75/month. So the system is clearly working: step one, get you in with a normal-ish price; step two, remind you that stability is a myth. When I asked about it, I was given the classic "economic factors" explanation, which has become the modern equivalent of shrugging while your wallet disappears. It's hard not to notice the pattern here. It feels less like pricing and more like a slow game of "how much inconvenience will you tolerate before moving all your stuff just becomes your second job." And honestly, it fits right in with the general theme of modern life, where everything vaguely necessary seems designed with a quiet assumption that you will eventually run out of energy to keep arguing about it. So yes--technically it's a storage unit. But it also doubles as a gentle reminder that the starting price is more of a mood than a promise. If you're considering renting here, just assume the advertised rate is the opening chapter, not the story you're actually signing up for.

Professional U-Haul truck rental branch. Very friendly staff. My check-in and check-out process…read morewere professionally done and it was fast. No wait at all. We rented 15' moving truck for 2 days. We spent a lot of money filling up the truck the night before returning. Unfortunately something happened overnight. Gasoline smells everywhere and there's gas leak signs on the ground. The tank dropped to 30% next morning. Weird situation and we were so surprised. During backing up, engine also shuts down saying "no gas" on dash even though meter says 30%. I reported the situation upon return and the staff handled it professionally. We are very thankful to the staff here. Other U-Haul locations don't have as excellent service as here. I would definitely recommend this station more than any other U-Haul branches in the big Seattle area. Thank you

I had an Amazon return to drop off this morning. I was fully prepared, with a paper print-out of…read morethe drop-off QR code. I waited in line for more than 10 minutes while the UPS clerk tried to print off legal documents for two unrelated groups of people ahead of me. He printed the pages off wrong, then, mixing up the pages, gave the wrong documents to the wrong customer, waited for the customers to figure out the mistakes, reprinted and resorted everything, and finally, after several false starts, succeeded in giving each customer whatever it was they came in for. Next there was a whole rigmarole for a family which needed passport photos. Although they clearly described what they needed, the UPS clerk seemed to refuse to understand that, although there were three people in the family, only two of them needed passport photos. Then the clerk took a break to stock the supply shelves. And then, finally, he came to me. It took literally less than 30 seconds for the clerk to scan my QR code and accept my pre-prepared box for return. WHY, WHY, ten or more minutes earlier, couldn't the clerk have simply asked "Is that just a drop-off? I can handle that for you right now."?? He could have said this to me, for instance, while the first customers were trying to figure out what was wrong with the incorrect, scrambled legal documents he had handed them. I was pretty much stuck with UPS for my Amazon return. From my treatment this morning, it's obvious to me that UPS does not value my time. The UPS customer service I got was disrespectful at best.

Have your employees scan people's packages before they leave out the door. Super unprofessional in…read moremy eyes that this would be a step missed, receipt asked for or not.