I am shocked to see so many negative reviews about Cheap Towing. I might have hesitated to use them…read morehad I read the reviews first. I am glad that I gave them a chance, and it turned out to be great! Cheap Towing was sent to me by the VISA credit card roadside assistance. I paid a negotiated price between the tow company and VISA, which was much cheaper than paying directly to the tow companies. After I called the VISA credit card roadside assistance, I was able to access to a site where it updated me the request status, such as any towing company accepted the request, which company, where the truck was at etc. After waiting for 15 minutes, it showed that a tow truck would be coming to tow my car. The site suggested that it would arrive in 37 minutes, but in fact Cheap Towing showed up in 20 minutes. As soon as Cheap Towing arrived, I showed the driver the damaged area and asked to transport with care. The driver understood and carefully moved my car onto the truck. It took him a while to make sure that everything was alright. I did not go with the truck or follow the truck to the auto repair shop, but I did call the auto repair shop to confirm that my car had arrived safely. My experience with Cheap Towing was great. I would recommend it to anyone who needs roadside services.

Driver called me and demanded more money because the car was "on the curb". It was maybe a half…read moreinch in the curb. I asked him to drive the car forward a few inches to get it off the curb. He said he needed more money and he was going to call dispatch. The never called me back and then cancelled the tow. Operator just kept repeating "the car was on the curb". Next tow company picked the car up without issues and got it to the dealer without calling me asking for more money. Horrible company, lazy drivers

I called this towing company because someone parked in my assigned space, and I just wanted the car…read moretowed. I'll admit I was frustrated when I called, but the person on the phone was extremely dismissive and rude. They told me that the towing sign in the parking lot "is only there because of the law" and that they can't actually do anything--it's just there for people to call. So what's the point of even having the sign or their number listed if they won't help when someone takes your space? Absolutely useless and unprofessional. The management was closed, so where would I park? Horrible customer service and very unhelpful. If this is how they operate, I have no idea what they actually get paid to do. It's a Friday night so there are guaranteed to be many people parking in spots they shouldn't supposed to. Such a great opportunity to tow and make profit, but I guess they have better things to do...

SO friendly and prompt! Great service and great people! Would 100% recommend!!…read moreTHANK YOU!

Our driver was kind, careful and timely. He made sure to take pictures of the car prior to moving…read moreit, then was very careful both putting it on the flatbed and removing it. Friendly conversation on our way to drop off the car was also appreciated. Excellent service!

Fast, communicative and got the job done!! Affordable and highly recommend them! They picked up my…read morecar within 20 min and delivered it. Kept in contact via text the entire time. Made is super easy

Muhammad Zaidi is great, very communicative and fast to act and respond…read more Thanks Muhammad

I don't leave many reviews anymore, and nobody likes to call a tow company, but just have to leave…read morea positive review for Long Towing after one of my cars got 2 flats (both on the same side). Long Towing estimated they've be there around 30 minutes, but turns out they were "done" (picked up the car and dropped it off less than 2 miles away) in those 30 minutes. A crappy way to start a Monday but at least the tow company was great.

Called Frank's today to request a same day tow for a client to get their vehicle repaired. They…read morewere able to help me promptly. The staff member I spoke to initially on the phone was very helpful. We will use this service again should we need to. I don't have anything to compare it to, but the price seemed reasonable for a tow from West Seattle to Kent. Support Small Business!

These guys are reliable, prompt and affordable. I contacted Frank's towing to move my car to the…read moredealer, out of a crowded driveway and congested garage, and they didn't even flinch. My tow operator Daniel is super skilled and handles EVs, which are notoriously hard to tow, with skill and ease. I even had to cancel after making poor Daniel wait an hour on site, and they cut me a deal on the fee. That shows me they value their customers. I'm super happy with their service and I'm glad I'm supporting a local family owned business. It is worth the price to have the peace of mind that you're working with someone who is sympathetic, helpful and willing to help in a jam. I look forward to working with them again.

Brad was amazing! He was the second company we called…read more Not only was he $100 cheaper with a faster response time, he was very conversational, knowledgeable, and gave us great recommendations as well. He was also able to tell us what the problem was and ended up giving us a jump. Brad saved us a lot of time and money and his dog were an adorable and friendly bonus. Highly recommend!

Brad just towed my car and it was the best towing experience I have had. He was courteous,…read moreprofessional and took great care of my car. I appreciated his knowledge about cars and his validation as to the problem we were having with the car. What a bonus it was to meet the B&C Crew -- his two adorable dogs.

Outstanding job. My son had a flat tire at SeaTac airport and was in the garage. The guy came and…read moregot it out of the garage which was not easy. He did this on 9/13. He talked to my son on the phone and met him at the time they setup. Great job.

I've bought 3 cars Mercedes Benz and had them over 6 months with no problems go to Jensen!!!!read more

My tire blew out around 3am. I initially called AARP and they told me I would receive help within 2…read morehours. Not True.... I called back and they said that the initial Tow company couldn't come so they called Urgent Tow, stating they would arrive within 2-3 hours. I was at a Gas Station and it was dark between the hours of 3am-6am. I decided to call the number that was texted to me and the Tow driver stated he would arrive within the next 30 minutes, it was after 7am at this point. Thank goodness I have a CPL and my BF was right by my side, JuicyJ my Glock19. The Tow driver was so nice upon arrival, he treated my car with such care. His Customer Service was Above and Beyond Excellent!!!

Was very polite and extremely helpful even in difficult situations. They were responsive, but I…read morewould recommend having an over night person. It could have helped with the weight time.