I called this towing company because someone parked in my assigned space, and I just wanted the car towed. I'll admit I was frustrated when I called, but the person on the phone was extremely dismissive and rude. They told me that the towing sign in the parking lot "is only there because of the law" and that they can't actually do anything--it's just there for people to call. So what's the point of even having the sign or their number listed if they won't help when someone takes your space? Absolutely useless and unprofessional. The management was closed, so where would I park? Horrible customer service and very unhelpful. If this is how they operate, I have no idea what they actually get paid to do. It's a Friday night so there are guaranteed to be many people parking in spots they shouldn't supposed to. Such a great opportunity to tow and make profit, but I guess they have better things to do... read more

SO friendly and prompt! Great service and great people! Would 100% recommend!! THANK YOU! read more

Showed up promptly. Friendly and knowledgeable. Reasonable price. Seamless easy experience.

These guys are HEROES! The front end of our car went over the edge of an embankment, the frame resting on the top of a concrete block retaining wall. The first company that came out wanted to just drag the car back onto the upper level. It was clear they really didn't know what they were doing and would cause substantial additional damage to the car. Big D came out with a lift truck and a flatbed and skillfully raised the front end, sliding the flatbed under the car so it could be driven back onto the upper (parking) area. They saved me untold damage to the car, likely thousands of dollars, and I was amazed at how (relatively) little they charged. read more

Big D Towing - Towing Near Me - Seattle, Washington

I was able to use Big D Towing, they were friendly, experienced, and helped me wicked fast.

Big D is the guy you want on your team if you're in need of a tow. Excellent Service! Thank You read more

After waiting for hours for AAA to show up, I called Big D towing. My car was broken into at Northgate Transit center garage. The thieves broke my rear window and completely dismantled the ignition. I was told by AAA they probably wouldn't be able to get my car out of the garage due to the low clearance. This was a their way of saying they were not coming. Once I called Big D, Cortez arrived in 20 minutes! He had my car hooked up in no time! Clearance was not an issue. He knew I was having a hard time with the situation and cheered me up with great conversation. He is also a Wiz with maneuvering the truck. He was able to squeeze my car into its designated parking spot. read more

Hired Big D today to tow my old boat and mustang. Robert and Toby were great! Super friendly, fast and professional. I had a bad experience with another tow company last weekend attempting to to move the same vehicles. Should have stuck with my gut and called Big D's first. read more

Big D Towing - Towing Near Me - Seattle, Washington

Big D helped Jump Start my car when it wouldn't start after I came back from a trip. The person arrived within the hour of calling, jump started it. My biggest appreciation is for the fact that I had to call them back within five minutes after I stupidly pressed the stop button and the car wouldn't start again. They came quickly, started it and didn't charge me for the second time. They even recommended that I don't make them tow as it would be unnecessary cost when I could drive to the auto-shop. 5 stars for the Very matter of fact demeanor and honest service. read more

After 4 hours of three Safeco Roadside Assist towing contractors failing to show up, Day & Nite came to the rescue and said they would have a guy out in 30 minutes. When that guy got diverted by police to an accident, they called and said they had sister company Big D sending another guy. Kevin showed up on time, competently got right to work, and my car was on its way. Never calling Safeco Roadside Assist again. I'm going to call Day & Nite or Big D, and tell Safeco to foot the bill. read more

Big D saved the day! We were towing home our boat when our boat trailer broke down. One of the back wheels was inoperable but Big D came and made what seemed impossible, possible. And not only did they do this in a timely manner on a holiday weekend but they were also very friendly and reasonable priced! They really saved the day! read more

I had an excellent experience with Day & Nite towing aka Big D Towing. I had a nightmare scenario of a car would not restart on the Seattle- Bainbridge ferry and could not be driven or towed off since the steering lock was jammed and the steering wheel could not be turned. With a couple of calls at short notice, Kevin met the ferry at a pre-arranged time in pouring rain and got me off the ferry top deck with a wrecker tow truck (flat beds are too tall) and then took me home. The price too was right, they were the cheapest, most responsive, sympathetic and thoroughly nice people to deal with. The WA state ferry crew and K9 squad were similarly helpful. Many thanks Kevin! read more

Toby towed my car & was very Professional, I am very thankful he was able to Assist me . My tire blew out due. To a pot hole . He showed up very fast within 15 min. Downtown Seattle in front of 24hr fitness . Big D I appreciate your contribution to society more than you realize . Everyone at Big D Towing has my gratitude. read more

These guys are great! I called two minutes before 5pm on a Friday and they answered! I managed to get my car stuck on top of some jagged cement rocks, for lack of a better description. The man on the phone was super helpful and understanding with my dilemma and quickly dispatched my distress call. A quick 25 minutes later I see the tow truck, he happily turned in and was personable right off the bat! Todd got everything situated quickly and lifted my car up right off the rocks and backed her up nicely into the roadway again. Easy peasy! Couldn't be upset since I got myself into the predicament in the first place and didn't even cringe at the what my dumb mistake was going to cost me. Happily paid it, no remorse! Money well spent. They'll be first on my list. These guys are A+ Thanks again Todd you rock! read more

Exceptional. Talk about making the best out a bad situation. My car stalled out in the middle of I5, when a state trooper got me to a safe exit. At that point I needed to call someone! Dispatch was on top of it. I had a returned call and they left a message in confirmation in a moment I couldn't get to my phone. Great follow up. Kevin came to the rescue and made great time. He was really nice and incredibly time efficient. I was pretty shaken up after having to move over 4 lanes in wild traffic with no power steering or brakes. Kevin was really caring and I felt like someone had my back in that rough situation. He made the whole process quick and easy. We got to an auto shop and when we settled the bill, the price was lower than I was expecting. Overall, I not only felt like I was in good hand, but the best hands. Thank you Big D towing! You're a bunch of roadside heroes. read more

My car was stolen (black Honda Civic) and was impounded by Big D towing. Instead of alerting the police that they have a stolen car in their lot, they chose to hold my car for 4 days to rack up storage fees. My tow went from $257.21 to $804. Seattle police stated that they are required to look at the plates and alert police if they have a stolen car in their possession, but instead they held the car and sent a letter to the house (which took days to come) to get a hold of me. The person who let my car out the lot was a friendly guy though and so was the person who answered the phone. read more

Kevin helped me out the other day when I had a flat tire. Nobody ever taught me how to change a flat before, which I mentioned to him. He took the time to explain what he was doing and show me the steps, which was really so nice of him. Highly recommend and my fingers are crossed for you that you get Kevin too if you call for assistance from these guys! read more

3 stars for the price. Everything else, including Big D himself, 5 stars. Reliable, friendly, efficient, helpful.

I'd give Big D and his crew a million stars if I could. My boyfriend and I decided to hit Taco Bell on the way home from our friends around 2am. As we just finished ordering our food, all the lights on my dash went dark and I could not get my car into drive. I tried to restart it and found that the alternator had failed and (conveniently...) got stuck right at the taco bell ordering station while there were about 8 cars lined up behind me all ready to get their after-hours munch on. Luckily the people behind us were so hungry they pushed my car into a parking spot and I called Big D. He answered right away and got a tow truck to my location in less than 3 minutes...3 MINUTES PEOPLE! The tow truck driver was extra nice and asked if I wanted to try jump starting it in case it was just the battery. Sure! Anything to keep the costs low. He jumped my car and it started up again, I thanked him and gave him a tip and he left. Right after he left, I tried to put it in drive and it died again, this time we knew for sure it was the alternator. I called Big D back and the tow truck driver turned right around in less than a minute. We decided at this point it was time to tow her home. He carefully strapped my car and hooked it up. My boyfriend, me and our box of tacos got into his truck and went home. He was very friendly, kind and funny, so we shared our box of tacos together (it was a nice moment in a stressful situation). We made it to my house and he helped push the car into the parking spot. I am so thankful for Big D and his crew. They have saved me time and time again with my POS cars for a very reasonable and affordable price. To the people who have obviously left horrible reviews simply because they are angry their car was impounded, take responsibility for your own actions and don't park illegally and pay your bills. Bottom line, never had a bad experience with Big D or his employees. They are the BEST! read more

I'm super weird about having my car towed... I usually insist on riding along I called yesterday with dumb questions and the lady who answered the phone was super nice and answered all my questions and made me laugh. The tow truck showed up promptly this morning and picked up my car and I let her go alone. Big step in our relationship they charged me exactly was I was quoted and the driver actually said I was classy when I tipped him. This is only what I can assume a job that you get a lot of while performing so I was was pleasantly surprised by how nice everyone was. Thank you so much read more

Arrived promptly & took great care loading up my car to take it in for servicing. The tow operator was also very personable. Would definitely use them again. read more

This review is long overdue. On the same day I wrote poor reviews for Ballinger Towing and AAA, I neglected to review the company that salvaged my day - Big D Towing. My car died dramatically and unexpectedly on a drizzly September Sunday afternoon on I5. AAA didn't have the manpower to dispatch a tow truck in a timely manner (4 hours!), so they told me I could contact another tow truck company. I called Big D based on their reviews, and I'm glad I did. They gave me an estimated time of arrival and honored that time. The driver was a very friendly guy. There was no damage to my car from the towing gear. Hopefully, I won't need another tow for a while, but I'll keep their business card handy just in case. PSA: Check the oil level in your engine, folks. Check it often. Leaks happen. read more

I had alternator troubles back in July. With no family & friends here, I had to ask strangers around the Fred Meyers parking lot if they had jumper cables. I had my 2 year old and stressing out, I decided to just call them for a jump. They came to my rescue in a very timely manner. I would recommend them for a jump! read more

I called them for a tow & they were unable to tow my vehicle do to a flat tire. Instead of just turning away and leaving me they called for a tire repair and ensured that I was taken care of before leaving me stranded! Thank you so much for all of your help and kindness! Great customer service does still exist! Blessed read more

Just so you know you guys are lairs. How are you going to charge someone who got towed while you were still open and got there car back in an hour the same price as someone who got towed the SAME SPOT, overnight for about 6 or 8 hours. This is the second time (different cars, and different friends), funny. Bunch of assholes here read more

Needed a 15 mile tow from downtown Seattle on a Sunday night following a brake line failure. From phone call to hook took maybe 20 minutes, maybe. While no one wants to pay for a tow out of pocket (why did I drop that coverage again?), their price was absolutely reasonable and got me and the patient home with no issue. While I hope I don't have to use their services any time soon, I won't think twice about choosing Big D if I do! read more

My gf contacted this company on a Friday night because she locked the keys in the car. We were in shoreline when this happened. They send an older man in one of their trucks the man was complaining since he got there how he brought the wrong tool how hard this car is to unlock. It was raining and we just wanted to get home. The man was frustrated and said to call someone else that he was going to take off. Really? I was mad myself we had been outside over one hour in the rain. The way he was ok with just leaving was not cool. He didnt say ill get another truck out here to get it done. I told to stop complaining and do his job. He got in my face with a crow bar. We exchanged somewords and he got in his truck and left. Do yourself a favor dont hire these folks if one of there tech is this way most of them must be. Not to mention the man damaged my gf car when he was attempting to unlock. Im not sure of the man name but company should know youre staff im sure you can put a name to the description AND the negative attitude DO NOT HIRE read more

Big D Towing - They damaged the paint on my GF car DO NOT HIRE WE HAD A HORRIBLE EXPERIENCE - Towing Near Me - Seattle, Washington

These guys are fantastic. I broke down a few blocks away from my usual mechanic on my way downtown. Todd was able to come pick me and my car up within 5 minutes of my call and parallel park my car in the full mechanic lot. Todd was SUPER nice and courteous and took the time to see if he could tell what was wrong with my vehicle. A+ to these guys. read more

Answered phone on first ring. Got to me at an I-5 off ramp in Shoreline within 10 minutes on rainy weeknight. $136 for tow to Greenwood. Would reccomend. read more

They make me wait an hour and a half... All for a simple jumpstart. Even the driver commented that he didn't know why they didn't call someone else in to help me. When they finally got to me the guy was at least nice, but they charge WAY too much. 75 dollars for two minutes of work? Really? I work minimum wage. That's essentially about seven hours of work for me. When I brought this up the only thing the guy would say was "it easily could have costed 85 dollars". I told him for an hour and a half and 75 dollars I could have bought my own jumpstart kit, and that was the end of the conversation. To make matters worse he backed into my fence on the way out. Never hiring again. read more

From the minute we entered the door, the attitude was unnecessarily aggressive and threatening. I didn't catch his name, but the guy with the beard started yelling at us, using excessive amounts of profanity and gloating about how dumb we were to have parked in that spot. Additionally, they also mentioned that they basically ripped us off by $100, as if we had come back in the morning rather than right away it would have been less. He wouldn't let us though because he had "started the paperwork". Also, they never mentioned that up front of course. License to steal. No justification for $362 in fees, just pay or you don't get your "f-ing" car. read more

I needed my classic car moved and was really worried as I've had some bad experiences with other companies handling it in the past. These guys were amazing. They called ahead, showed up on-time and treated my car like it was there own. I don't want to call out the names in the review but the two guys that showed up were polite, professional and really set me at ease. They made sure they let me know what was happening at every step of the process and took as much care at unloading as at loading. They even hand pushed the car to where it needed to go in the lot. I'll be using these guys again if I need anything moved. read more

They saved me this morning when I needed an early morning tow because my car was having problems. They were friendly, efficient, and gave me all of the necessary paperwork to file the claim with my insurance. They even went above and beyond, when they recommended a garage in Ballard that could handle my repairs instead of towing it to the Audi dealership miles away. Taking it to the garage near by saved me money on towing! read more

If it was possible to attach a police report and give less than one star, I would. My car had been towed from UDistrict, and I took an Uber to retrieve my car. I provided this (highly unprofessional) man with ALLLL my paperwork, but he refused to have anything to do with me. I was polite and respectful, but the cops who came later and I realized it's because he was being incredibly racist. I have never had this kind of interaction before that I felt so unsafe- that I had to call 911. The cops came, they looked at my paperwork and demanded he release my car to me... I would never ever ever trust this company with your car. I asked for this mans name and he refused to give it to me or the cops because he didn't want his supervisors to know. I hope they see this. He's the man with 20 missing teeth and smells horrible. read more

If I could give 0 stars, I would. Worst interaction and experience I've had with someone. They were supposed to help me but instead I was harassed and the person was dismissive in every way like I was inconveniencing them from doing their job. I'd rather push my car up a hill with a broken leg by myself than use Big Douche Towing. read more

This place is awful, they hve a little kid working inside main office. That don't know how to do the job. The manager is never on site. Their tow/storage fees are ridiculous. read more

The phrase, "Your roadside heroes" is no joke. We called AFTER closing, Todd was there in less than 15 minutes, and had me back on the road in no time. Todd was able to help my car-naive self, and I didn't feel like he was judging me for knowing nothing about cars. He was friendly, funny, reassuring, and if I ever need roadside assistance again I wouldn't hesitate to call Big D Towing and request Todd. Todd if you see this THANK YOU. I'll be sure to get out on a fishing boat soon. read more

I was involved in a serious car accident in which both vehicles were totaled. Big D Towing came minutes after the police called them. The guy operating the tow truck was friendly. I was traumatized by the accident, so I didn't have the presence of mind to ask him how much it was going to cost to tow the car and then to keep it on their lot until I could find an organization to take the car. (I finally got Cars for Kids--the Make a Wish organization--to take the car as a donation.) Days passed, and I finally went to the lot to clear my possessions out of the car, and to tell them that Cars for Kids was going to take the car away. They then presented with an itemized bill for about $1,500. I was shocked. Only then did they tell me that the cost of the tow was about $350, and then they charge $75 PER DAY to keep your car in their lot. NEVER were any of these costs mentioned to me beforehand--or even when they called to ask when we were going to get the car out of the lot. I think the guy who initially towed the car told me to "not worry about the costs" because insurance would cover them. Whether this is true or not (it turned out NOT to be true for me), the tow truck driver should have told me, clearly, up front, in no uncertain terms, exactly how much the tow could cost, and then that it would cost $75 per day to keep the car at their lot. I would have moved heaven and earth to get the car the hell out of their lot more quickly than I did. It is absolutely the responsibility of the tow truck drivers and other company staff to let customers know BEFORE the car is towed exactly how much all of their services will cost. When they presented the bill to me, I wept. Despite the good service I got here, I feel that I was misled, critical information was kept from me--and I wondered whether this is the company's policy. Do they tell their employees to say nothing about the costs unless the customers pointedly ask? Do they believe that withholding information from customers about costs will serve them better because customers are unaware of how much they are being charged per day? Hey, maybe this works with each customer ONCE--but I will never use them again. I feel defrauded. read more

these guys were very upfront about the price and when I asked if I moved a tire on my van to the front would it would save money they acknowledged that it would. I wasn't quite finished by the time they showed up so they let me borrow their Jack which was far superior to my scissor jack. My van weighed more than expected but the driver soldiered on despite having perhaps less control of his vehicle than desired. After all was said and done the total was far less than I expected I think it was $80 for 3 miles but this 66% less than what somebody else was quoting me so I suspect that these guys are straight shooters. Since I was in a commercial vehicle the driver asked me if it was for a business and when I said yes he said that if I had a resale certificate he would not charge me tax. This guy was all around very helpful and definitely deserved the $80. I tipped him $30 for being such a swell guy and will definitely be calling big d towing if the city of Seattle does not fix our pothole problem and I get two flats again. read more

We had a dead battery at Gasworks park and called Big D Towing for a jump. The guy, Tony, said it would be about an hour. I agreed (but groaned) and he told me to hang on for a second. He was able to re-route one of his guys who was heading out to a different job! Super speedy. It's never great to need a tow truck but the professionalism and customer service focus from Big D will make them my choice in the Ballard/Fremont area. read more