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    Twin Value Optical

    3.5 (4 reviews)
    Closed 10:00 am - 4:00 pm
    Updated over 3 months ago

    Services - Twin Value Optical

    Eye exams

    Eyewear fitting

    Retinal imaging

    Twin Value Optical Photos

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    Ask the Community - Twin Value Optical

    Clarkson Eyecare Willoughby

    Clarkson Eyecare Willoughby

    1.0(1 review)
    1.2 mi

    Today I had my eye appt. Where is spent just shy of $1000 to get my updated contact prescription,…read moreand a years worth of contacts. During my exam (which was very good and thorough, Hartman does a great job) I asked for my pupillary distance so that I could order my glasses online, and my doctor said that I could get my PD taken when checking out up front. I go to check out and ask for my PD, when they tell me that they aren't allowed to give that out. I thought they were joking at first, but they really refused to give me my own medical information. Obviously so that I'm forced to buy glasses through them, which I refuse to do. It appears that if I'm not buying my glasses through them, Clarkson eye care would rather have me get an unreliable measurement on my own. Very disappointed by this. I just want to order a cheap pair of glasses for when contacts aren't an option. If I can help it, I will NOT be returning to Clarkson eye care, as I refuse to support a business that is clearly not in my best interest. You'd think after spending $1000 they would be willing to give me my PD. Hell, before today, I would've thought withholding my medical information such as my PD would be ILLEGAL. screw you Clarkson, you ruined my day.

    From the owner: At Clarkson Eyecare, we are your one-stop shop for comprehensive family eye care. Our trusted team…read moreof expert optometrists offers thorough eye exams, top eyeglasses brands for all ages, contact lens fittings, and treatments for a variety of eye conditions. Experience the Clarkson Eyecare difference and ensure the health of your eyes with our state-of-the-art services. Visit us and see the world more clearly. Find your eye doctor and schedule your eye exam online today!

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    Clarkson Eyecare Willoughby
    Clarkson Eyecare Willoughby
    Clarkson Eyecare Willoughby - Clarkson Eyecare Logo

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    Clarkson Eyecare Logo

    Ophthalmic Physicians - Michelle Lieb, O.D.

    Ophthalmic Physicians

    3.0(2 reviews)
    4.8 mi

    Going to have surgery tweaked. So professional and trustworthy. I feel comfortable and safe.read more

    If I could give these incompetent people a negative star I would. Tried to get my mother in law…read morescheduled for double cataract surgery and their scheduling procedure is so complicated for even their own front office staff to do properly , First they told me, my mother-in-law needed to be put on 3 different schedules. I will admit I had to reschedule first eval appointment to due conflict in work schedules since I'm a business owner, so I call to reschedule and from there my nightmare began.... I scheduled an appointment, got a text to confirm. 3 hours later, a text pops up for a different date and time. I call to ask what was going on and to confirm which date was correct and I was met with rude, condescending responses, their answers kept changing with repeated questions, I was told she needed 3 appointments, then the next person I talked to said no, only 2 appointments needed then acted like the other lady never told me 3 appointments were needed. Did admit their fault but never gave me one apology so All I asked for from that moment on.... Was to stop talking(because the more they spoke the more confused the process became) and to just schedule the appointment. The office manager Kept saying I'm trying to, she is trying to but you..... putting the blame on me... again I said let's get past the point of conversation since you just keep going back into the conflict instead of a resolution just to try to prove your point even after you admitted fault. again please let's agree to disagree and just schedule my 79 year old, mentally handicapped mother in law her appointment....To which I was seriously told at this point, knowing the mistakes were on their scheduling practices that they will not see her at all at this point!!!!!! I was so distraught by this point I'm in tears, and feeling beyond overwhelmed, felt not heard or respected so I get yet another referral to a different office, different doctor to find out that these caddy, unprofessional, rude, incompetent front office staff literally informed the new referral office I was a problem to deal with and to not schedule me with them either....IM PRETTY SURE THAT IS ILLEGAL AND A HIPPA VIOLATION if I ever saw one. So screw you.... I wouldn't let a rat be seen here. Absolutely disgusting behavior and I'm now waiting to hear back to a complaint I filed with the Ohio Medical Board!!!! I have actually been in the medical administration field for over 10 years and I have never come across more unprofessional, caddy girls... not women because grown professionals don't act like this. craziest part I wasn't even the patient... i am a full time caregiver to my mother in law which is beyond challenging most days without adding such nonsense. I was only scheduling then someone else was to take her to the appointment... beyond wild!!!!! I thought to check a completely different area more than 45 minutes in the opposite direction of your office so you couldn't black ball me again from trying to get care for my mother in law. and was scheduled within 5 minutes, with lighthearted conversation and questions answered with manners and respect.... You need to hire an entire new front office staff, and your office manager is not any better! A lot of the reviews say the same things about how horrible front staff is... I will make sure to tell everyone I know not to go here!

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    Ophthalmic Physicians - Gregory A. Eippert, M.D.

    Gregory A. Eippert, M.D.

    Ophthalmic Physicians - Gregory C. Riffle, M.D.

    Gregory C. Riffle, M.D.

    Ophthalmic Physicians

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    Twin Value Optical - optometrists - Updated August 2026

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