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    Mark F. Kapusta, OD

    5.0 (4 reviews)
    Open 8:00 am - 5:00 pm

    Services - Mark F. Kapusta, OD

    Eye exams

    Eye testing and diagnosis

    Retinal imaging

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    2 years ago

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    3 years ago

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    5 years ago

    Thorough exams, explains things well. I've gone here for years and wouldn't think of going anywhere else.

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    6 years ago

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    Twin Value Optical

    Twin Value Optical

    3.5(4 reviews)
    1.4 mi
    Established in 1999
    Free estimates

    I feel the staff are very rude, except for Erika. When I called to schedule an appointment I…read moreexplained what I needed for my special needs daughter. Erika listened to my problem from a previous eye doctor. I then spoke to someone who books appointments and made me aware that I have to pay $75 because I was charged an actual appointment even though the last place was unsuccessful of getting a prescription for my daughter. Anyway, the doctor looks at the paperwork and says "Not sure why we're doing this appointment." Right in front of me, I kept my cool as I wanted a new prescription for her. We were back in the exam room, and I'm trying to explain to the doctor (as I was trying to address his rude comment) why I scheduled this appointment. While I was talking my daughter was answering the questions he quickly cut me off so he could hear her answers. Needless to say he's very rude, the greetings are off-putting and not much communication only between the staff. Erika then proceeded to do measurements for my daughter's new glasses. I called the next day to see if I could order another pair of glasses for her and was told I was not able to with my insurance. Which in the past I was able to buy 1 get 2 free but that might have been that location. I will not go back!

    Optical techs not well versed in adjustments; needed to return on a repeat basis for discomfort…read moreissues. While frames seem fairly priced, lenses and add ons make purchasing glasses here expensive. Techs won't greet incoming customers, preferring to stay seated behind the front desk, making patients feel as though inconveniencing staff; we found this unprofessional and rude. A non genuine, uncaring atmosphere.

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    Clarkson Eyecare Willoughby

    Clarkson Eyecare Willoughby

    1.0(1 review)
    0.3 mi

    Today I had my eye appt. Where is spent just shy of $1000 to get my updated contact prescription,…read moreand a years worth of contacts. During my exam (which was very good and thorough, Hartman does a great job) I asked for my pupillary distance so that I could order my glasses online, and my doctor said that I could get my PD taken when checking out up front. I go to check out and ask for my PD, when they tell me that they aren't allowed to give that out. I thought they were joking at first, but they really refused to give me my own medical information. Obviously so that I'm forced to buy glasses through them, which I refuse to do. It appears that if I'm not buying my glasses through them, Clarkson eye care would rather have me get an unreliable measurement on my own. Very disappointed by this. I just want to order a cheap pair of glasses for when contacts aren't an option. If I can help it, I will NOT be returning to Clarkson eye care, as I refuse to support a business that is clearly not in my best interest. You'd think after spending $1000 they would be willing to give me my PD. Hell, before today, I would've thought withholding my medical information such as my PD would be ILLEGAL. screw you Clarkson, you ruined my day.

    From the owner: At Clarkson Eyecare, we are your one-stop shop for comprehensive family eye care. Our trusted team…read moreof expert optometrists offers thorough eye exams, top eyeglasses brands for all ages, contact lens fittings, and treatments for a variety of eye conditions. Experience the Clarkson Eyecare difference and ensure the health of your eyes with our state-of-the-art services. Visit us and see the world more clearly. Find your eye doctor and schedule your eye exam online today!

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    Mark F. Kapusta, OD - optometrists - Updated May 2026

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