What a great experience! Dr. Rosenberg is very patient, kind, and thorough. She has modern…read moreequipment and even does a few extra tests the big box docs and techs don't do. I got used to being shuffled around like a sheep in a herd at the big box place. Glad I found this office. It's nice to feel cared about as an individual again. Staff seems to know how to bill and will help you maximize your benefits. They have a decent selection of glasses, too. 1000% recommend this small, personable office!!!!!!

I had an appointment with Dr. Kapusta only once so far and I can already tell he is patient and…read moreenthusiastic about his craft. I really appreciate the time he took to explain things to me during my appointment. He showed me what each scan meant, pointed out the details, etc. I really appreciated his time and hope to book an appointment with him in the future. I learned a lot from him.

First, the staff who greeted me were very friendly!…read more I bought these sunglasses there, which I LOVE and get a TON of compliments on! I will always have polarized lenses, they are amazing-seriously. On top of being awesome, Dr. Perko gave me a very comprehensive exam. Totally recommend and should go!.

I went to Dr P for years before moving to Tampa. I have not found a place with a collection of fun…read morefunky glasses that even comes close since I've moved three years ago! Besides, everyone there is super nice. Check them out.

I feel the staff are very rude, except for Erika. When I called to schedule an appointment I…read moreexplained what I needed for my special needs daughter. Erika listened to my problem from a previous eye doctor. I then spoke to someone who books appointments and made me aware that I have to pay $75 because I was charged an actual appointment even though the last place was unsuccessful of getting a prescription for my daughter. Anyway, the doctor looks at the paperwork and says "Not sure why we're doing this appointment." Right in front of me, I kept my cool as I wanted a new prescription for her. We were back in the exam room, and I'm trying to explain to the doctor (as I was trying to address his rude comment) why I scheduled this appointment. While I was talking my daughter was answering the questions he quickly cut me off so he could hear her answers. Needless to say he's very rude, the greetings are off-putting and not much communication only between the staff. Erika then proceeded to do measurements for my daughter's new glasses. I called the next day to see if I could order another pair of glasses for her and was told I was not able to with my insurance. Which in the past I was able to buy 1 get 2 free but that might have been that location. I will not go back!

Optical techs not well versed in adjustments; needed to return on a repeat basis for discomfort…read moreissues. While frames seem fairly priced, lenses and add ons make purchasing glasses here expensive. Techs won't greet incoming customers, preferring to stay seated behind the front desk, making patients feel as though inconveniencing staff; we found this unprofessional and rude. A non genuine, uncaring atmosphere.

Terrible inventory. I will never buy my glasses here again. Terrible customer serviceread more

long time customer that will never come back.. Office manager codes the " contact lense"…read moreexamination as an up charge that is not covered by most insurances.Then advised me if I were getting lenses every thing would have been covered. a bunch of malarkey and they should be ashamed of themselves.. Save yourself the headache and take your business to a more professional, competent business that does not rip you off for their own benefit. and no need to discuss your concerns to the office manager, she just repeats herself like you didn't hear her the 1st time. since they are a privately owned business with no corporate compliance to adhere to, they are very comfortable doing what they want. the office manager proceeded to walk away from me while I was still questioning her about my up-charges and locked the door and turned off the lights behind the desk yet sat back there advising they are on lunch from 1-2 pm... How rude and very unprofessional. I will be looking into reporting this company for their coding tactics. Every case is not the same and should be treated accordingly.

Today I had my eye appt. Where is spent just shy of $1000 to get my updated contact prescription,…read moreand a years worth of contacts. During my exam (which was very good and thorough, Hartman does a great job) I asked for my pupillary distance so that I could order my glasses online, and my doctor said that I could get my PD taken when checking out up front. I go to check out and ask for my PD, when they tell me that they aren't allowed to give that out. I thought they were joking at first, but they really refused to give me my own medical information. Obviously so that I'm forced to buy glasses through them, which I refuse to do. It appears that if I'm not buying my glasses through them, Clarkson eye care would rather have me get an unreliable measurement on my own. Very disappointed by this. I just want to order a cheap pair of glasses for when contacts aren't an option. If I can help it, I will NOT be returning to Clarkson eye care, as I refuse to support a business that is clearly not in my best interest. You'd think after spending $1000 they would be willing to give me my PD. Hell, before today, I would've thought withholding my medical information such as my PD would be ILLEGAL. screw you Clarkson, you ruined my day.

From the owner: At Clarkson Eyecare, we are your one-stop shop for comprehensive family eye care. Our trusted team…read moreof expert optometrists offers thorough eye exams, top eyeglasses brands for all ages, contact lens fittings, and treatments for a variety of eye conditions. Experience the Clarkson Eyecare difference and ensure the health of your eyes with our state-of-the-art services. Visit us and see the world more clearly. Find your eye doctor and schedule your eye exam online today!

stay away from all locations of this business!! i have already told so many people to stay away and…read morethe news is spreading!! this business took me for over 1144 dollars on one pair of glasses and not even having them for a year the paint chipped on the end of the ear piece and i had an allergic reaction behind my ear which was very, very painful. we are considering small claims court. this business does not stand behind their own products and luxottica told me i had to deal with the business. because i had an allergic reaction he would not replace with a different frame. according to the state vision board an optical place must replace the frame with different materials meaning a new frame not made with the same materials because eyeglasses are considered durable medical equipment, and medical equipment is not supposed to cause you harm in any way. so in fact i do believe he is going against state boards rules and regulations. i even verified this with another optical business, and i also verified this with my doctor also. save yourself alot of hard aches and please stay away from this place!

Yesterday I went to have a prescription filled from Veterans Hospital, with my work group…read moreinsurance, I get $250.00 for frames. As I was looking for frames I noticed a caucasian women getting fitted with her frame and I noticed the tech asked her if she was paying today and she said no. Yet the tech completed her paperwork and told her that her glasses will be ready in two weeks. a couple of African Americans like myself had the same tech and each of us was told we had to pay half before they could order our glasses. I came home a wrecked my body because it was on my mind how different her attitude changed with the black customers like we wasn't coming back. So this morning I called and got the tech and in a calm voice I brought it to her attentio. Her re was "So you trying to play the RACE card." I told her hell yea because it was obvious." This upset me so much I told her to cancel my order and that I will tell every black customer I see coming there how prejudice the tech is. And advice them to go else where. What makes it so bad my granddaughter told me she didn't have to pay half and she got her glasses in 2 weeks.

Worst place to get glasses, contacts, or an eye exam. I wanted to give a local place my business…read moreinstead of going to WalMart. When I called to schedule the exam they asked for my insurance, I told them I don't have eye coverage that I would just pay the full cost up front. After the exam I saw a pair of glasses with a sticker price of $150 dollars. I sat down with the secretary to purchase them, and after she filled out the form the final cost for the glasses was almost $800. I told her never mind I'd just go with the contacts which they said were $68, I said fine. Then they give me a cost for double that (two boxes) plus about $150 for the eye exam. I know contacts are cheaper online so I declined those as well, and said I'll just pay for the exam (last time I went to Walmart and got the exam and contacts for about $150). They again asked me for my insurance, I told them I don't have eye coverage and I'd just pay the total now. They ran my card for the total. Three weeks later I get a call from the office asking for my insurance. At this point I realize what type of bad business this company does. I told her "I already paid the total why would you need my insurance", and she was like a broken record "we just need your insurance to bill them it's probably covered" and I'm like "I don't owe you any money?!" She says ok and next thing I know I get a bill in the mail for almost another $150. So almost $300 just for an eye exam. (The average price for an eye exam is under $100). This is a business that preys on probably an older customer base who don't know there are much cheaper and equally good alternatives.

Tricia Vance is an awesome doctor with a wonderful, friendly personality. My husband and I have…read morebeen patients for years now and would not go anywhere else.

If I could give zero stars, I would. I was a new patient and had also scheduled appointments for my…read moretwo children. When I arrived at the office for my appointment, I stood in the waiting room (with no one else present). The women behind the desk were talking about a jury duty summons. One woman glanced at me, then turned back to continue the conversation. The second woman also looked at me but didn't acknowledge my presence. After waiting a moment, I politely said, "Excuse me." The first woman responded, "Are you the 11 o'clock?" I confirmed, and she immediately returned to talking about her jury duty. At this point, I was stunned by the complete lack of customer service. I told them I was a new patient and had been completely ignored. I asked if their personal conversation could wait, considering I was here for an appointment. The first woman responded that it wasn't a personal conversation, but rather about her jury duty summons. I expressed that, to me, it was still a personal conversation, and I was there for an appointment -- not to be disregarded. She then stated, "Well, if I'm on jury duty for three weeks, this office is closed." I asked if she was the office manager, to which she replied, "No, I'm the DOCTOR." I was absolutely floored that the DOCTOR would treat a new patient with such disregard. There was no apology for her rude behavior. I told her that if the office would be closed for three weeks, perhaps it should stay closed if this was how new patients were treated. I then asked her to cancel both my appointment and my children's appointments, and I left. The second woman remained silent, though I could tell she seemed uncomfortable and perhaps wanted to intervene, as she nervously smiled while standing in the doorway. It's difficult to trust "Dr." Mahaffey with your eyes when she can't even seem to notice the people right in front of her. By the way, Dr. Mahaffey, you likely won't have to worry about jury duty if you claim hardship, considering you own your own business. I truly hope others have a better experience, but I won't be returning. I wanted to support a local business, but Dr. Mahaffey could definitely benefit from some customer service training to improve the patient experience.