I've been a patient for years. This is a friendly, professional and efficient office. I enjoy…read morevisiting them. I come in once or twice a year for my exams and to order contact lenses.

$600.00 and more is pricey for a pair of eyeglasses for most people. Please be sure that your…read moreinsurance has you covered before committing to making any payment to them or you may end up paying completely out of pocket. They may notify you that your glasses are ready for pick-up and charge you the full amount before they connect with the insurance company. You could end up thinking that if they get paid by the insurance company after you pay the full amount, that you were not reimbursed for the overpayment. I think there is a problem with how they communicate. It is advisable to be a little bit vigilant and on guard here as the front desk people that you encounter are not very reassuring regarding how the insurance process is working with them and you and they are not very good with people questioning them.

I feel the staff are very rude, except for Erika. When I called to schedule an appointment I…read moreexplained what I needed for my special needs daughter. Erika listened to my problem from a previous eye doctor. I then spoke to someone who books appointments and made me aware that I have to pay $75 because I was charged an actual appointment even though the last place was unsuccessful of getting a prescription for my daughter. Anyway, the doctor looks at the paperwork and says "Not sure why we're doing this appointment." Right in front of me, I kept my cool as I wanted a new prescription for her. We were back in the exam room, and I'm trying to explain to the doctor (as I was trying to address his rude comment) why I scheduled this appointment. While I was talking my daughter was answering the questions he quickly cut me off so he could hear her answers. Needless to say he's very rude, the greetings are off-putting and not much communication only between the staff. Erika then proceeded to do measurements for my daughter's new glasses. I called the next day to see if I could order another pair of glasses for her and was told I was not able to with my insurance. Which in the past I was able to buy 1 get 2 free but that might have been that location. I will not go back!

Optical techs not well versed in adjustments; needed to return on a repeat basis for discomfort…read moreissues. While frames seem fairly priced, lenses and add ons make purchasing glasses here expensive. Techs won't greet incoming customers, preferring to stay seated behind the front desk, making patients feel as though inconveniencing staff; we found this unprofessional and rude. A non genuine, uncaring atmosphere.

stay away from all locations of this business!! i have already told so many people to stay away and…read morethe news is spreading!! this business took me for over 1144 dollars on one pair of glasses and not even having them for a year the paint chipped on the end of the ear piece and i had an allergic reaction behind my ear which was very, very painful. we are considering small claims court. this business does not stand behind their own products and luxottica told me i had to deal with the business. because i had an allergic reaction he would not replace with a different frame. according to the state vision board an optical place must replace the frame with different materials meaning a new frame not made with the same materials because eyeglasses are considered durable medical equipment, and medical equipment is not supposed to cause you harm in any way. so in fact i do believe he is going against state boards rules and regulations. i even verified this with another optical business, and i also verified this with my doctor also. save yourself alot of hard aches and please stay away from this place!

I purchased glasses at another location but they were closed today. I went to the Willoughby Hills…read morelocation and the lady Sue said she couldn't adjust my frames because she said she wasn't good as other adjusters. Seriously! So unprofessional.

They put so much time and effort to make sure your glasses are just right. Their frames and lenses…read moreare very high quality. They give you a price upfront that includes everything- glare protection, bifocals, etc. And getting my glasses there cost LESS than Walmart. (Check their hours before you go.)

Wonderful to get glasses so I can see best. Now family all…read moregoes there. Good frame selection and all price ranges. Will fix a broken frame too free....or replace it Dr. Patton also gives the best eye exam. Parking close to building helps me too. Go to American eyewear...you will be glad you did. Joan in willowick

First, the staff who greeted me were very friendly!…read more I bought these sunglasses there, which I LOVE and get a TON of compliments on! I will always have polarized lenses, they are amazing-seriously. On top of being awesome, Dr. Perko gave me a very comprehensive exam. Totally recommend and should go!.

I went to Dr P for years before moving to Tampa. I have not found a place with a collection of fun…read morefunky glasses that even comes close since I've moved three years ago! Besides, everyone there is super nice. Check them out.

Charged my 380 for a contact eye exam because that's the allowance I get for vision coverage per…read moreyear left me without a contact because I lost a trial one and refused to give me another trial pair and then wouldn't send my contact prescription to another eye place so I had to get another eye exam this contact eye exam was the exact same and it was 89 bucks not 380.00 and America's best gave me 2 pairs of trial contacts so I could see to drive and go to a wedding that weekend. I wont let anyone I know ever go to Kane and figler

Friendly employees; great eye doctor! Professional. Nice location and attractive office.read more

The pain in my eye after my surgery was unbearable. I called the emergency number and never did get…read morea response. I did get into see the doctor the next day and they gave me eyedrops and a salve to help relieve the pressure. Although this made it better, I still could not see. I took at least 5 to 6 weeks before my vision was restored. I made the mistake of going back for my secondary, and while the situation had improved, I still have pain in my eyes. There are a lot of options for cataract surgery I would not suggest this practice as one of your arms.

Waited 3 months for appointment and then the office cancelled over the weekend.Called back the day…read moreI took off from work to reschedule only to find out I had to wait another 2 months for the rescheduled appointment.

What a great experience! Dr. Rosenberg is very patient, kind, and thorough. She has modern…read moreequipment and even does a few extra tests the big box docs and techs don't do. I got used to being shuffled around like a sheep in a herd at the big box place. Glad I found this office. It's nice to feel cared about as an individual again. Staff seems to know how to bill and will help you maximize your benefits. They have a decent selection of glasses, too. 1000% recommend this small, personable office!!!!!!

I had an appointment with Dr. Kapusta only once so far and I can already tell he is patient and…read moreenthusiastic about his craft. I really appreciate the time he took to explain things to me during my appointment. He showed me what each scan meant, pointed out the details, etc. I really appreciated his time and hope to book an appointment with him in the future. I learned a lot from him.

called to get an appointment and the person who answered the phone was rude NO WONDER YOUR CLOSINGread more

Today I had my eye appt. Where is spent just shy of $1000 to get my updated contact prescription,…read moreand a years worth of contacts. During my exam (which was very good and thorough, Hartman does a great job) I asked for my pupillary distance so that I could order my glasses online, and my doctor said that I could get my PD taken when checking out up front. I go to check out and ask for my PD, when they tell me that they aren't allowed to give that out. I thought they were joking at first, but they really refused to give me my own medical information. Obviously so that I'm forced to buy glasses through them, which I refuse to do. It appears that if I'm not buying my glasses through them, Clarkson eye care would rather have me get an unreliable measurement on my own. Very disappointed by this. I just want to order a cheap pair of glasses for when contacts aren't an option. If I can help it, I will NOT be returning to Clarkson eye care, as I refuse to support a business that is clearly not in my best interest. You'd think after spending $1000 they would be willing to give me my PD. Hell, before today, I would've thought withholding my medical information such as my PD would be ILLEGAL. screw you Clarkson, you ruined my day.

When lived in Chesterland, Ohio. Doctor Bello was my eye doctor. I wore glasses most of my life…read moreuntil he did my Cataract surgery and since then, I don't need glasses. I move from Ohio to Florida almost 10 years ago and still don't need to wear glasses. Thanks Doc, next time you're in Florida and near The Villages, call me.

From the owner: Dr. Victor Bello is an experienced, board certified Ophthalmologist who specializes in Cataracts,…read moreGlaucoma, Diabetic Eye Exams and general eye examination and treatment.