Love you LensCrafters I can see better The people there are…read moreso nice this is my 4th year being a customer... Thank you

While the staff and optometrist are friendly they are only as helpful as your pockets are deep…read more I was told they cannot, by law, write a contact prescription for more than one year. I have yet to find any state agency or other eye doctor that can verify that statement. I am only entitled to an exam every two years according to my health care provider so this became an issue. They would not give me a written prescription for my contacts, only the specific lenses the doctor wanted me to have (I am sure they may work for some but both my wife and I had issues with all of the doctors choices). I don't think that they are incompetent, but money is more important than patient health.

This gem of an eyeglass store has been around for almost 30 years. The owner, has been in the…read morebusiness for much longer, and is the finest at what she does. Gone are the professionals who can do adjustment's, or repairs. I have never seen a better selection of frames at all price points. Please do yourself a favor, and check them out for your next pair of show stopping glasses.......not a day goes by when I'm out and about, that someone doesn't comment on my glasses.. if I could give more stars, I would.

I have been filling my prescriptions and buying my frames for years at Eye wear at…read more......... I had an accident with my glasses. I can not see without them. I went to EAV for help. Mike looked at the frame, took it in the back, and after a few minutes declared them totaled. The good news was, EAV has such a wonderful selection of frames ranging from Budget to Designer Mike was able to find a frame that matched my lenses as well as my budget. I was on way in less than an hour. The bonus was my wife liked the new frames better than the ones she had originally chosen.

This is the best vision care I've ever had. Dr. Lander and all of the staff at Hillcrest Family…read moreVision are the kindest and most helpful I've ever worked with. I also get a ton of compliments on the glasses I've gotten there. I'd recommend them to anyone and everyone with eyes

I was so pleased with the quality of service at Hillcrest Family Vision. My face is not easy to…read morefit, and they did an excellent job. They also helped me pick out a pair of glasses that I'm not so sure I would have picked by myself, and every week someone gives me a compliment about my glasses. They really are great looking! And the staff there is so nice and patient. And they greet me when I come in. And Dr. Lander is efficient, thorough and really cares about her patients. I can't say enough nice things about her expertise and help with my changes in vision. I always feel like I'm in good hands when I go there.

Called to order contacts over the phone. Tried explaining that Dr gave me a Trial pair that was…read moredifferent than my normal box. The guy acted like that wasn't a thing and had no idea what I was talking about. I was so frustrtated because I wanted to make sure they didn't order that trial pair so I went in and got the same treatment. Very rude and felt like I was being rushed when there was NO one in there waiting for service! Never again

America's Best Eyecare + Eyewear please hire better!!!…read more Loc: Mayfield Hts, OH Everything was great until I was asked to sit down and wait for someone who was returning from lunch in order to get services to purchase glasses after my eye exam. She came back and told me to move because she was taking someone else. Then, she was told by another rep, no she needed to take me first. So then she just looked over with an attitude and told me to move back. No apologizing for the inconvenience. She also smelled like horrible marijuana which made me nauseous. She proceeded to mumble only God knows what so I asked her what was she saying and still with a rude look and attitude asked if I wanted to use my insurance or pay out of pocket. I'd keep going on, but what was said next just doesnt matter!!! The whole conversation was just 10000% unacceptable and I've been coming to this company for years. I've sent my parents, siblings, husband, friends and so many others to this company and her attitude today just made me say.... No thank you. I'll take my prescription and go elsewhere. I'm super upset that I had to even experience this. She said to get my prescription I had to pay for the exam, so I did and left. Do better AB!!! If she was having a bad day, she needs to go home and not let her negativity run over to others. I'm so disappointed!!!! #BadCustomerService Fyi: everyone else in the place were great. Sadly all it takes is one bad apple to ruin the whole bunch

This is a business that is very accommodating when choosing a plaque or trophy while you wait, if…read morenecessary! I ordered a small name plate for an oil painting. I took in the words to use. I received an email to proofread and approve the copy. Then an email arrived that the plaque was finished. I was very happy with the results. Lots of trophies and plaques are available to choose from.

Excellent trophy store, ordered medals for my Shaker Heights baseball team and everything came out…read morevery professional. Thank you Minotas!

I've been a patient for years. This is a friendly, professional and efficient office. I enjoy…read morevisiting them. I come in once or twice a year for my exams and to order contact lenses.

$600.00 and more is pricey for a pair of eyeglasses for most people. Please be sure that your…read moreinsurance has you covered before committing to making any payment to them or you may end up paying completely out of pocket. They may notify you that your glasses are ready for pick-up and charge you the full amount before they connect with the insurance company. You could end up thinking that if they get paid by the insurance company after you pay the full amount, that you were not reimbursed for the overpayment. I think there is a problem with how they communicate. It is advisable to be a little bit vigilant and on guard here as the front desk people that you encounter are not very reassuring regarding how the insurance process is working with them and you and they are not very good with people questioning them.

great service great staff and easy to check out good food also…read more great service great staff and easy to check out good food also

This location is terrible. Way too crowded. The parking lot is complete chaos. The lines go to the…read moreback of the store when checking out. Gas line is crossing state lines. Build another location! How's about mentor?? And don't give me the BS it's too close to Mayfield, I'm tired of driving 30 mins for a terrible experience at your store that I pay a membership to.

as soon as i walked in i was greeted by a lovely employee Alyssa who…read morewas very helpful (thank you because it was my first time getting glasses in a while!!) i didnt wait long and the doctor answered all my questions and was extra nice in explaining what she was doing. afterwards i got my prescription and when i was looking on the wall at frames, a Dimitry Shvets was kind of rude in pushing me to look at the more economical frames which led me to just ask for my paperwork to order frames elsewhere. it went from a great visit to a rather distasteful one. thanks Dimitry....

This place is amazing!…read more I have been to so many different optometrists due to terrible vision and various eye problems. I have had a lot of experiences - good and bad - and I can honestly say that Eyezone is the best I have ever been to. From the moment you walk in the door to the beautiful lobby, you are greeted warmly. Before my appointment, they were very helpful with answering questions about certain exams that my insurance covered. The forms were easy to fill out (most of them you can do online beforehand) and before I knew it, the appointment had began. The pre-exam was an absolute breeze. I was ushered from room to room with speed, though I didn't feel like anything was being missed. I just got the sense that they understood that my time was valuable and wanted to make everything as efficient as possible. After that, I didn't wait in the exam room that long before my doctor was there. She was just amazing. Conversation with her was so easy, something I rarely experience with a medical professional. She did the standard tests and figured out my vision perfectly, and she was great about answering questions I had and even mentioning that pregnancy and breastfeeding can change my vision a bit, something that not even my medical doctor had told me! She was extremely knowledgeable and I found it easy to trust everything she said. When it was time to pick out my glasses, the gal that helped me was equally awesome. She was patient with my picky self, and chose a frame that I never would've picked up and it turned out to be the perfect fit for my facial structure. She was very up-front about what my insurance covered, and the options that I had with my high prescription. She had a smile on her face the entire time and made me feel so welcome. Overall, it is clear that everyone in this office works hard to create a comforting and warm environment. They are efficient and diligent, but slow down for questions and concerns where needed. I just love this office and will be happy to return again and again!

Ok first off, let me say I've been a lens crafters patron for over 20 years. Back when I had…read moreexcellent insurance coverage with low deductibles and great coverage, I spent on average 500.00 for a pie of glasses. No big deal, I was working and doing well. So I paid it without pain. I retired early at age 62 and was without any insurance. Ordered glasses at LensCrafters as always and paid little attention to price but was woken up fast at the price of glasses!! But, the lens crafters people miraculously reached in the drawer and pulled out coupons and bang! My glasses cost around 500.00. Now I finally turned 65, and have coverage again, immediately went to renew my prescription and get new glasses, guess what the price was for bare minimum glasses? Old style metal frames, no new tech... 579.00!!! Now I'm on fixed income and learning to pay attention to prices so I asked them if they could help out with a manufacturers coupon or something... the junior optician just said .."nope!" So I took my prescription and walked out. Went around the corner to vision quest and the same glasses WITH the bells and whistles cost 300.00! Shame on lens crafters! They lost me forever! Now I must comment that Dr. Beal and his staff in the back were amazing and I will always use them for my yearly checkup!

Last Friday, 6/07, I had the best experience with your associate Redell…read more I hadn't been to the store since the pandemic, so 4 years! Anyway, Redell took his time with me, and was very thorough with answers. While with me, he greeted everyone that walked into the store. I like that. He cares about customer service and he cared about me! I don't find that kind of caring many places these days. Every associate in the store was as welcoming and took the time with their customers. So, kudos to Redell and his staff. I will be back to see him! Thank you.

I had an annual eye appointment today with Dr. Jasleen Kaur. It was very wonderful I could schedule…read moreappointments clearly online, and the system worked well and gave you the right amount of reminders. I love that they have Saturday times so you don't have to take off of work if you don't want to (and probably good for kids). Without a doubt this is where I will be going for all my future eye appointments. Dr. Kaur did a wonderful job; I feel like eye doctor appointments the way most people feel about dentist appointments. But Dr. Kaur made it so easy and relaxing, simple and lovely. She's a great doctor, highly recommend.

Leanna was a Breath of fresh air! So positive and helpful! Received a trial pair of contacts since…read moreI was out and waiting for shipment. Very Helpful and Understanding! You made our day and others while we were there! Leanna Thanks for the Positive Energy and Good Vibes!