Got a pair glasses from them maybe a year ago. As soon as I put them on and start to drive home i…read moreknew something wasnt right. I called a week later and a young black lady said with a bad attutide was they like that when you left the shop and tried to schedule me another eye exam and i just took one a week ago come to fine out the coding in my glasses went bad or was wrong. It look like a smeared peice of glass that cant come clean nad the mesertment is off i have to lift my glasses up to read find print. Ipaid 300 for these glasses and i cant drive in them and i cant wear them a lot they cause headache. long story short do not get glasses from them everyone of their shops has an F on the bbb site

Called to order contacts over the phone. Tried explaining that Dr gave me a Trial pair that was…read moredifferent than my normal box. The guy acted like that wasn't a thing and had no idea what I was talking about. I was so frustrtated because I wanted to make sure they didn't order that trial pair so I went in and got the same treatment. Very rude and felt like I was being rushed when there was NO one in there waiting for service! Never again

Charged my 380 for a contact eye exam because that's the allowance I get for vision coverage per…read moreyear left me without a contact because I lost a trial one and refused to give me another trial pair and then wouldn't send my contact prescription to another eye place so I had to get another eye exam this contact eye exam was the exact same and it was 89 bucks not 380.00 and America's best gave me 2 pairs of trial contacts so I could see to drive and go to a wedding that weekend. I wont let anyone I know ever go to Kane and figler

Friendly employees; great eye doctor! Professional. Nice location and attractive office.read more

This gem of an eyeglass store has been around for almost 30 years. The owner, has been in the…read morebusiness for much longer, and is the finest at what she does. Gone are the professionals who can do adjustment's, or repairs. I have never seen a better selection of frames at all price points. Please do yourself a favor, and check them out for your next pair of show stopping glasses.......not a day goes by when I'm out and about, that someone doesn't comment on my glasses.. if I could give more stars, I would.

I have been filling my prescriptions and buying my frames for years at Eye wear at…read more......... I had an accident with my glasses. I can not see without them. I went to EAV for help. Mike looked at the frame, took it in the back, and after a few minutes declared them totaled. The good news was, EAV has such a wonderful selection of frames ranging from Budget to Designer Mike was able to find a frame that matched my lenses as well as my budget. I was on way in less than an hour. The bonus was my wife liked the new frames better than the ones she had originally chosen.

as soon as i walked in i was greeted by a lovely employee Alyssa who…read morewas very helpful (thank you because it was my first time getting glasses in a while!!) i didnt wait long and the doctor answered all my questions and was extra nice in explaining what she was doing. afterwards i got my prescription and when i was looking on the wall at frames, a Dimitry Shvets was kind of rude in pushing me to look at the more economical frames which led me to just ask for my paperwork to order frames elsewhere. it went from a great visit to a rather distasteful one. thanks Dimitry....

This place is amazing!…read more I have been to so many different optometrists due to terrible vision and various eye problems. I have had a lot of experiences - good and bad - and I can honestly say that Eyezone is the best I have ever been to. From the moment you walk in the door to the beautiful lobby, you are greeted warmly. Before my appointment, they were very helpful with answering questions about certain exams that my insurance covered. The forms were easy to fill out (most of them you can do online beforehand) and before I knew it, the appointment had began. The pre-exam was an absolute breeze. I was ushered from room to room with speed, though I didn't feel like anything was being missed. I just got the sense that they understood that my time was valuable and wanted to make everything as efficient as possible. After that, I didn't wait in the exam room that long before my doctor was there. She was just amazing. Conversation with her was so easy, something I rarely experience with a medical professional. She did the standard tests and figured out my vision perfectly, and she was great about answering questions I had and even mentioning that pregnancy and breastfeeding can change my vision a bit, something that not even my medical doctor had told me! She was extremely knowledgeable and I found it easy to trust everything she said. When it was time to pick out my glasses, the gal that helped me was equally awesome. She was patient with my picky self, and chose a frame that I never would've picked up and it turned out to be the perfect fit for my facial structure. She was very up-front about what my insurance covered, and the options that I had with my high prescription. She had a smile on her face the entire time and made me feel so welcome. Overall, it is clear that everyone in this office works hard to create a comforting and warm environment. They are efficient and diligent, but slow down for questions and concerns where needed. I just love this office and will be happy to return again and again!

Be aware... the gas station at the Mayfield Hts OH Costco is CLOSED for construction/expansion of…read morethe pumps. This is as of 6/1/26. I don't know how long until it re-opens.

great service great staff and easy to check out good food also…read more great service great staff and easy to check out good food also

Excellent and Exceptional service! Broke my favorite sunglasses twice and lost a screw another each…read moretime . The repair was completed efficiently and exceptionally highly recommend for your repair needs.

For all of you who like local, independent, owner operated businesses, here ya go! Right next door…read moreto Mitchells's in Legacy Village, this little boutique is a hidden gem. One thing that's important is Alan wares designer glasses and he knows everything there is to know about them. He has everything, Gucci, Cartier, Tom Ford, Maui Jim and the list goes on and on. My friend introduced me who wares prescription glasses, I just like the oversized designer sun ware. When we buy several pairs, sometimes there's some negotiation room. In December most of all the inventory goes half price (not the Cartier). Making an appointment is the way to go, there's a lot of people stopping in and it can get kinda busy sometimes. Call ahead for the deets! Everyone has to buy themself something for Christmas.

This is the best vision care I've ever had. Dr. Lander and all of the staff at Hillcrest Family…read moreVision are the kindest and most helpful I've ever worked with. I also get a ton of compliments on the glasses I've gotten there. I'd recommend them to anyone and everyone with eyes

I was so pleased with the quality of service at Hillcrest Family Vision. My face is not easy to…read morefit, and they did an excellent job. They also helped me pick out a pair of glasses that I'm not so sure I would have picked by myself, and every week someone gives me a compliment about my glasses. They really are great looking! And the staff there is so nice and patient. And they greet me when I come in. And Dr. Lander is efficient, thorough and really cares about her patients. I can't say enough nice things about her expertise and help with my changes in vision. I always feel like I'm in good hands when I go there.

Dr. Steven Gordon .... excellent 'bedside manner" when diagnosing a problem, and making the call…read morefor an immediate referral. Handled so well Thanks. Robert was extremely knowledgable in picking the proper size and frames..... tooSk the extra time to be sure sight would be larger and better. And professional in adjusting frames for 'the first time' on the user. Stay away from anyone working there who appears to be new and nervous. Hopefully they have upgraded the rest of the staff to professionals.

I walked into the store with hopes of getting an eye exam and glasses and wasn't greeted at all…read more Walked around and looked at every wall of glasses and noticed three or four workers in the store after viewing each wall of glasses. A customer even finished with a rep and still no greeting for me. I walked out and will never return... Horrible customer service the fact that I couldn't even be greeted is insane. I'll book an appointment somewhere else! SMH

I came to Dr.O in February of 2017 and had a bad eye infection. I mean it took til june to correct…read morebut Dr O was so determined and cared that much she made sure i made all follow ups with her. I want to preface my first appt. was with a different Dr...she was great but my follow up with Dr.O she went way more in depth and was truly concerned with my eye condition. It was a Cornea problem that is rare and takes time to heal. I was going there every 2,3 weeks from Feb-June but it did heal. And i credit Dr.O's caring and determination to this because i legit though i was going blind, she assured me it wasn't the case but she made sure to see me no matter what for 5mons to monitor the condition. She really went above and beyond to help me and i am so grateful for her. Thank you again Dr.O...my eye ok now its been awhile but i just want everyone to know that when you see her she treats your case as Priority and genuinely cares about ALL her patients.

Russian lady is super freaking rude. Watched her be mean to like two people infront of me, then to…read moreme. The guy told me to give my paperwork to someone when I'm done so I went to hand it to her and told me she is working on private information and I need to take a seat. She literally was just sitting there hahah so weird and just rude.