America's Best Eyecare + Eyewear please hire better!!!…read more Loc: Mayfield Hts, OH Everything was great until I was asked to sit down and wait for someone who was returning from lunch in order to get services to purchase glasses after my eye exam. She came back and told me to move because she was taking someone else. Then, she was told by another rep, no she needed to take me first. So then she just looked over with an attitude and told me to move back. No apologizing for the inconvenience. She also smelled like horrible marijuana which made me nauseous. She proceeded to mumble only God knows what so I asked her what was she saying and still with a rude look and attitude asked if I wanted to use my insurance or pay out of pocket. I'd keep going on, but what was said next just doesnt matter!!! The whole conversation was just 10000% unacceptable and I've been coming to this company for years. I've sent my parents, siblings, husband, friends and so many others to this company and her attitude today just made me say.... No thank you. I'll take my prescription and go elsewhere. I'm super upset that I had to even experience this. She said to get my prescription I had to pay for the exam, so I did and left. Do better AB!!! If she was having a bad day, she needs to go home and not let her negativity run over to others. I'm so disappointed!!!! #BadCustomerService Fyi: everyone else in the place were great. Sadly all it takes is one bad apple to ruin the whole bunch

Horrible! Took my son for a contact exam a month ago and still never got contacts! They make new…read morecontact users take a class but the class is never available. Went twice for the class and they said sorry we are under staffed can you come back another time. I just walked out and will never go back

Great place would recommend to others fantastic staff Will…read moreorder from again!¡¡!!!!!!!!!!!!!!!!!!!!! N.

Charged my 380 for a contact eye exam because that's the allowance I get for vision coverage per…read moreyear left me without a contact because I lost a trial one and refused to give me another trial pair and then wouldn't send my contact prescription to another eye place so I had to get another eye exam this contact eye exam was the exact same and it was 89 bucks not 380.00 and America's best gave me 2 pairs of trial contacts so I could see to drive and go to a wedding that weekend. I wont let anyone I know ever go to Kane and figler

A small little shop that not many people knows unless they live at the hamptons. They were very…read morehelpful on adding lenses onto my sunglasses and fixing my glasses. Sadly they don't accept my insurance so I can't use them to get a new prescription, but overall experience was great.

I'm very disappointed with my experience with this store. I purchased an Onirico ON154 frame with…read moreprescription lenses and paid $780 after their discount. The frame alone was priced at over $700, with another $220 for the prescription lenses before the discount. (It was $920 in total). After purchasing, I researched the exact same ON154 model and found European optical retailers selling the frame for around €205. I understand that prices can vary between retailers and countries, but the difference in pricing was significant enough to make me question whether I was charged a fair price. I contacted the store to ask for a reasonable price adjustment because I simply believe the final price should be brought more in line with the actual market value of the exact frame. Unfortunately, Ms. Cathy, who originally sold the glasses was off so I'm currently waiting for her to review the situation and respond. I'm very disappointed that I had to discover this pricing difference only after making the purchase. I strongly recommend that customers research the exact frame and compare prices before purchasing here, especially for higher-priced designer frames.

1st - I established that they accept Prominence Healthcare Insurance; THEY DO!…read more 2nd - I drove by & stopped in, my visual inspection & impression; ALL FAVORABLE! 3rd - I made an appointment with Dr. Mark Michitsch, OD & owner. who was promptly available after "Staff" had taken my paperwork & taken a digital image of my retina. He went about checking my eyes & took plenty of time in determining my exact prescriptions for each eye. 4th - I paid the $30.00 co-pay for the exam 5th - "Staff" then showed me frames for children even though I am 75 years old. I have a small face & children's size frames are sturdy & fit my face just right. I was never pressured to consider more expensive frames. 6th - I paid for the glasses & frames, a week later they called me & had them in their office, I drove right over, was admitted, & "Staff" brought out my new Distance & Reading glasses/frames. 7th - The frames were a perfect fit & both the Distance & Reading glasses definitely improved & sharpened my vision & thankfully, everything with Prominence Health Care was approved in a timely manner. I now consider Eye Zone to be my Go-To Opticians here in Reno & will readily & whole-heartedly RECOMMEND Eye Zone to others.

as soon as i walked in i was greeted by a lovely employee Alyssa who…read morewas very helpful (thank you because it was my first time getting glasses in a while!!) i didnt wait long and the doctor answered all my questions and was extra nice in explaining what she was doing. afterwards i got my prescription and when i was looking on the wall at frames, a Dimitry Shvets was kind of rude in pushing me to look at the more economical frames which led me to just ask for my paperwork to order frames elsewhere. it went from a great visit to a rather distasteful one. thanks Dimitry....

great service great staff and easy to check out good food also…read more great service great staff and easy to check out good food also

Always have had a Costco membership ship. Love that they…read morekept the $1.50 hotdog and beverage deal. Hate how they took away the combo pizza, polish dog, and churro. Although they did bring back the churro for a limited time only. Glad they improved on the recipe because I remember towards the end of it's life it was bad, over cooked and was just dry and crunchy. Now it's soft and chewy and could use a little more crunch on the outside. Sad that it's only here for a limited time only. Also I sometimes wish I could see the reasoning behind why they pull certain items off their catelog or what the determining factors are to keep some items and remove others. Like the bag of ling ling potstickers, seem to be like a staple item and now they are gone. Replaced by a boxes of some other brand and only 30 of them. I felt like the bags were more worth it. I'll still go to Costco for the cheaper gas, samples, bulk buys, and hot foods.

Excellent and Exceptional service! Broke my favorite sunglasses twice and lost a screw another each…read moretime . The repair was completed efficiently and exceptionally highly recommend for your repair needs.

For all of you who like local, independent, owner operated businesses, here ya go! Right next door…read moreto Mitchells's in Legacy Village, this little boutique is a hidden gem. One thing that's important is Alan wares designer glasses and he knows everything there is to know about them. He has everything, Gucci, Cartier, Tom Ford, Maui Jim and the list goes on and on. My friend introduced me who wares prescription glasses, I just like the oversized designer sun ware. When we buy several pairs, sometimes there's some negotiation room. In December most of all the inventory goes half price (not the Cartier). Making an appointment is the way to go, there's a lot of people stopping in and it can get kinda busy sometimes. Call ahead for the deets! Everyone has to buy themself something for Christmas.

Dr. Lander and her staff at Hillcrest Family Vision are AWESOME! Friendly, knowledgeable,…read moreprofessional service with modern equipment keeps me coming here every year even though we now live more than 20 miles away (we moved over five years ago). There are a lot of options between them and I but I know I'll get treated right here. Intake involves a combination of human interaction and a variety of harmless machines. All areas display immaculate cleanliness and health safety procedures. Dr. Lander then sits down with you and reviews all the data collected at intake plus your history before beginning her own examination. Dr. Lander is my first optometrist I've ever had relate outside life (beyond just how you see) and extra-visual health with how you see and what she sees with your eyes. For example, we've talked about my heart, mental stress (work), and allergies and how they correlate with what she sees in my eyes. Beyond knowledgeable, she is also very pleasant and comfortable to converse with. Very, very full and widespread optical selection for frames and options for glasses (i.e. Transitions lenses) and three opticians available to set you up nicely. Optician Walter knows how to make me look good in glasses - no easy feat in my case! I let him do the picking and hear how good the results look from folks I know. I know Hillcrest Family Vision offers additional and more complex services like Lasik. But luckily I haven't needed to go that far so can't report any details. IMPORTANT: Yes, they are very busy here! She is popular for good reason. In all the years I've come here, any delay I've experienced was due to other people's walk-in eye urgent situations. I can't blame anybody for this and it's best to reserve judgment; rather just appreciate your own situation and that she's willing to help anyone who's eyes have needs with a little more priority! Hey, when you see a woman come in clasping her hand against her eye with obvious soreness, count your blessings you don't have whatever she's having! Because fat-fingers-me always needs spares, I do buy my contacts elsewhere due to bulk pricing (Costco). Except for that, Dr. Lander fulfills all our optometric needs! Great job everybody!

This is the best vision care I've ever had. Dr. Lander and all of the staff at Hillcrest Family…read moreVision are the kindest and most helpful I've ever worked with. I also get a ton of compliments on the glasses I've gotten there. I'd recommend them to anyone and everyone with eyes

Dr. Steven Gordon .... excellent 'bedside manner" when diagnosing a problem, and making the call…read morefor an immediate referral. Handled so well Thanks. Robert was extremely knowledgable in picking the proper size and frames..... tooSk the extra time to be sure sight would be larger and better. And professional in adjusting frames for 'the first time' on the user. Stay away from anyone working there who appears to be new and nervous. Hopefully they have upgraded the rest of the staff to professionals.

Honestly, you guys if I could give this place a zero I would. I just wanna start off by saying if…read moreyou're not black you're not gonna get good service. I'm a young Latino and when I enter this place, I was ignored! Throughout my search, I was looking and the glasses they're amazing of course because it's brand named, but the service I received was awful. I asked a simple question to one of the workers and the response I got was SASS and a dumbing down experience, like he was making me feel dumb for even asking the question and not knowing, like sorry I don't work at LensCrafters honey. Then the next associate who helped me was even worse I told him all I wanted to buy was the frames no greeting no hello how are you? Just wait till the next person is available with attitude and keep in mind. This guy walks up to a woman of his race African-American to be exact and greets them in such a caring manner and ask them if they need any help. Is there anything I could do for you and just a welcoming feeling for them but for me nothing just wait here and I waited and I waited and nobody attended me so I left those glasses and I left the store and that just tells you folks a lot. I honestly don't do reviews at all, if you check my profile, you'll see that I specifically made this Yelp because of how disgusted I was from this experience.

I had a great experience with Dr. Cotrill. I feel like I received a very thorough eye exam. I have…read morea really bad prescription so he checked thoroughly for astigmatism and for signs of retinal detachment. However I have an issue with the way they do business when it comes to collecting insurance information. I had the worst experience with the lady at the desk who appeared nice but talked in circles and gave me conflicting information from what information I received from my vision insurance carrier the day before. And she kept trying to convince me that she was giving me a BETTER deal than what my insurance carrier would've provided. I'm so sick of this industry snaking me for money that they don't deserve. I told them I wanted glasses while they kept trying to convince me that I need contacts. They just get paid more when insurance pays for that. And then they charged me a $40 contact fitting fee when I didn't order any contacts and they don't fit you for anything. I've been wearing contacts since I was 13 years old, I put those in myself like I always do. I walked out without buying anything from them. I just got the exam and paid the $40. But if you do decide to go there do research with your insurance company and stand your ground with what you want to get because like all these places, they have selfish motives with the recommendations.

I was at Target optical in Avon and I paid 300.00 for glasses and they told me I could not pick…read morethem up but not after 530 I work and they dont want to work it in for me to get my glasses. I would never recommend anyone to go there to get glasses. My husband wont be going here anymore either. If they cant work with people that do work to pick up their glasses that I paid alot of money for should not be getting anybody's business. I was talking to the one worker and the other worker butts in my conversation and was very nasty and attitude with her ugly face. I would never go there again.

I came to Dr.O in February of 2017 and had a bad eye infection. I mean it took til june to correct…read morebut Dr O was so determined and cared that much she made sure i made all follow ups with her. I want to preface my first appt. was with a different Dr...she was great but my follow up with Dr.O she went way more in depth and was truly concerned with my eye condition. It was a Cornea problem that is rare and takes time to heal. I was going there every 2,3 weeks from Feb-June but it did heal. And i credit Dr.O's caring and determination to this because i legit though i was going blind, she assured me it wasn't the case but she made sure to see me no matter what for 5mons to monitor the condition. She really went above and beyond to help me and i am so grateful for her. Thank you again Dr.O...my eye ok now its been awhile but i just want everyone to know that when you see her she treats your case as Priority and genuinely cares about ALL her patients.