My Mom and I always come to the Macedonia location. The employees are always super friendly and helpful when we stop in. Today we decided to stop in because of the sales going on this weekend and because of the 25% coupons we had.
I'm not sure of the name of the employee who rang me out, but she was working on cashier 2.
I feel that the customer service that was given at the register could have been better. When I got to the register there was no eye contact made, no smile, seemed very unhappy and was going on her phone while ringing me out. When she did speak it was mumbled and I had no idea she was speaking to me because there was no eye contact made. With the coupon I mentioned before there was a miss understanding and I could not use the coupon; I am not mad about that at all. I just wish I could understand why I wasn't able to use it since the explanation was mumbled and no eye contact.
Just wanted to let management know what is going on and the look this is giving your business.
If you'd Like to discuss further my phone number is 216-848-7232, my email is miagabrielle692@gmail.com
The date of the visit was: 8/11/26 read more