I visit this location most frequently. Once every 2 or 3 months. It is always clean, stocked and…read morethe personnel has always been friendly and helpful. I highly suggest their rewards program that pays for itself after 1 visit. I can't complain!

always a great experience. I wish I could remember the managers name. she is tall with long red…read morehair. she always looks and is very professional. This is one of my favorite Sally beautys to visit. She always greats me with a smile. no matter how busy she is.. She knows her business. I swear she could sell anything. anytime I have had questions she has taken the time explain it in a way that makes you feel good. I will continue to go to this sallys

Does anyone know the owner of Francescos Hair Salon in Mentor? Or how to get a hold of them?…read moreI had my hair done (roots) first time being there. The person who did my hair did a not so good job. My hair is the darkest of brown. I had my roots done. Told her my hair needs lots of warmth. She came and checked it 3 times. She said it was perfect and the brown was so rich and beautiful. With their lighting, it was hard to see. But she assured me it was perfect. Came home. My roots were like 4x lighter than my natural color. I called immediately. Told them of the situation. I took pics just for my record and to show her. It was all of my roots. I came in a week later (her soonest available), and she redid the roots. Used a darker color. And said it would cost me 15.00-20.00 more. I said, "What?" She didn't do it right the first time. She said I still had to pay for the product.. wth? No choice, I had her do it, I was going to not pay, but I felt I best pay, but I would contact the manager and / or owner. I had a meeting on Monday and needed it done. As I checked out, the receptionist asked if I'd like to add the tip on the card? I said, "No." I asked the receptionist if making the customer pay for the hair dressers mistake is common. She replied, "That's what the manager tells us to do." Is this a common practice that I have never heard of? I've been to many places in the past, and I have never heard of this or had this happen. So my 68.00 root color turned into 84.00 and then asked for an additional tip?

Highly recommend Laura! I went in as a walk-in looking to fix my botched haircut I received at…read moreanother hair salon. Laura was able to squeeze me into her schedule and fix my hair! She took her time to ask questions and really made sure I was happy with the cut. I can't wait to schedule my next visit!

Everything here is wonderful, that is obvious! But the staff here is just aaa luxurious as the…read moreambiance and the products. They are kind and all smiles when you are greeted from afar when walking in, yet not intrusive or pushy. It really did invite me to want to buy more! I am that consumer! But even if you just want to peruse, it is a nice shopping experience which is not as common anymore!

I came here to buy a few makeup products and had a fantastic makeup shopping experience! I…read morediscovered that I love Blue Mercury, and in particular this branch! Store: What I love most about this particular store, which you can't replicate at other retail stores or malls, is that it has large windows with lots of natural light. SO IMPORTANT! I hate trying on makeup at a store, thinking it looks great, and then realizing that it doesn't blend/cover well at all by the time I'm in my car with the sun lighting my face. Do yourself a favor and walk to the window wall with a handheld mirror to inspect your makeup before purchasing any products. Makeup/Products: This is one of two places in Cleveland that sells Bobbi Brown products, which I absolutely love. They also carry Trish McEvoy, Laura Mercier, NARS, and Lune+Aster (Blue Mercury's line). All high-end quality lines. They also happen to have my favorite lip balm (Rosebud salve) which I'm hard pressed to find in any store. Service: I was quickly helped by a sales associate when I entered the store. She helped me decide which shade of corrector and concealer I needed and gave additional recommendations on other products I was interested in. Also, since I am South Asian, I like that the woman who helped me was black. Not that I mind being helped by white people, but I do think that colored women have a better grasp of what other colored women need in terms of makeup, so it's nice that they have a diverse team. Free goodies: Truthfully this won't apply to most shoppers, but I happened to be there when they were celebrating their 16th anniversary and the launch of their own makeup line (Lune+Aster). As a result I got champagne, a cupcake, and a free bag of product samples on my way out!

This is an exceptional salon. I seem to always go in with my nails looking like a mess and I leave…read morefeeling so happy and renewed! The shop is super clean and the owners/ techs are professional and friendly. I recommend 100%

My eyebrows and lashes looked amazing! My coworkers asked me if I had makeup on and I told them no…read more Also, she is very professional and extremely nice. Thank You, Kat

Hands down, THE BEST salon! Love this place, my stylist, the boutique and the social/bar offering…read more Never have to plan to bring food or beverage to your appt - they've got us covered!

I go to Madison and very happy with her. Absolutely no complaints!…read more The salon is new and metro great design . Cafe, bar, fireplace is lovely.., the display of clothes and jewelry to buy are very appealing and priced reasonably too. However.., dress warm because its sooooooooo cold in there not sure why the owner keeps it so cold.

I visited Ulta for the first time in March 2023. It is similar to Sephora except Sephora sells all…read morehigher end brands whereas Ulta sells lower to middle-end brands with some higher end brands too. For example, Ulta sells Rihanna's Fenty Beauty brand which is a high end brand but Ulta dies not sell Rare Beauty products by celebrity Selena Gomez. Ulta also sells Kylie Jenner makeup products. The store is quite large and is divided between makeup, skincare products, and accessories. I even noticed a small male products section. I bought two lip glosses from the brand NYX and also a liquid eye liner from the same brand. I also bought a hair spray bottle. I've loved using my 2 lip glosses so far plus the eye liner. I haven't tried the spray bottle yet but I most likely will try it tomorrow. Service was a bit slow when I visited but eventually, I found someone to help me. Overall, I enjoyed my experience here and I can't wait to return. **** - 45/150 total reviews in 2023 - 596 total overall Yelp reviews - Reviewed on 30 March 2023

i've shopped at Westgate Mall Ulta since they first opened that store. Lately the last few times…read moreI've gone I've had rude associates. I'm going to go to the Great Northern Ulta from now on.

My experience here is always fantastic. The staff is so…read morenice and professional. Rita is awesome!!!

Wow! All I can say is Pooja did not disappoint with the eyebrow threading. After having 2 different…read moreplaces fail me I found Rita's. Service was great, quick, fairly painless for threading and she fixed my shape !!! I will definitely back and will tell my friends.

this is a great salon! You are pampered and given exceptional service. And getting a massage…read moremassage from Karen will be the best massage you have ever had in your life.. I highly recommend this place.

Terrible experience. Went to get hair dyed with subtle highlights - received decent root touch up…read morewith horrific ORANGE highlights. To add insult to injury I was charged for the toner that attempted to reduce the 'box' orange color. How can a salon allow a stylist to charge for their mess up? Dropping $180 for 3 hours of poor craftsmanship was met with indifference at checkout - never again.