I never spent a day in a Sephora where I wasn't hounded over and over by their employees…read more Unfortunately for me, this visit, I really could've used some help are over 30 minutes looking up products looking up what kind of skin type they were good for what their ingredients were for many different brands. Basically it was a self service.visit. Of doing my own search for each brand and each product. I went up to the desk and had to ask for help about it on her phone and then she called somebody else in the store and ask them to come help me and that person spent all of her time on her phone looking up the products, the brands, the skin type that I was looking for I did. What is Sephora and it's certainly not why I pay Sephora prices

Just went here yesterday and felt unwelcome told me they were closing soon and basically made me…read morefeel they didn't want my business. Their hours online are wrong. As a rouge member this is disappointing.

At a difficult period in my life, I had a facial with Denise. It was incredibly relaxing and…read morerestorative. The atmosphere in the salon overall and the treatment room in particular were impeccably clean and pleasant. I highly recommend it.

I am posting this review a full year after my nails were ruined here 2 days before my wedding day…read more At the time, I was too distraught and busy with planning to take the time to write this review, but after a full year I still can't wrap my head around this experience and want to warn people away from this salon. I had heard great things about this salon! While I can't speak to the experience of getting your hair done here, I can speak to the nail experience and the lack of customer service following errors. My mom surprised me with a wonderful spa day 2 days before my wedding. I was so excited to spend the day with her. We had booked a mini facial, massage, and nails. The day was several hours long and a lunch was supposed to be included, but the day-of we find out that it's not and that our package had transferred from the previous salon/spa. So a lot of this experience is exacerbated by the fact that we were completely starving -- we got there around 9:30/10am and I didn't get home until 3pm, so not having a lunch was very unexpected. But I wanted to give them the benefit of the doubt and also understand that they were doing their best. The massage and facial were both fine. The really negative experience was my nails. Please look at these photos. These were taken as soon as I got home and is how I left the salon -- breaks and uneven nails and all. I've never in my life had a manicure so unbelievably and laughably bad, and the staff knew that these were my wedding nails. I did not ask for anything out of the ordinary -- just a standard gel mani with a French tip. Of course with my nails completely destroyed 2 days before my wedding, I left afterwards and had to fix them myself, because I couldn't get in anywhere else on such short notice and my weekend was obviously already pretty booked. Now, my mom gave her card info in advance for the package. Since it was already a pretty high stress situation and we had a lot of other planning details to attend to, my mom called a few days later after the wedding to tell them about the negative experience. Oh, I also forgot to mention that they charged us MORE than the originally agreed upon package price, despite not including lunch and completely botching my nails. So my mom calls and asks for at least a partial refund for my nails. They outright refuse. Please please please do NOT get your nails done here. Every nail tech I have shown these photos to has been completely aghast at how horrible these look. I could have done (and did end up having to do) better myself.

I go to Vanessa for lash extensions! Amazing and highly recommend . So professional and the front…read morestaff are so kind

Literally everything!!!! This is a great salon to really settle down with for the long run. They…read moreare def rapport based which is what will keep me coming back forever!!! These ladies are literally family and truly care about their clientele. And the services are second to none! I get at least 5 compliments a week on my nails because of the fun art and impeccable work they do.

The atmosphere is relaxing, wonderful staff.love my facials by Lara and the pedicures are so…read morerelaxing

It was a fantastic experience, we went as besties for a bestie's birthday, first time at a head…read morespa, it was a very relaxing experience, it was both of our first time receiving that service, she was very knowledgeable with explaining the process and offered products and tips for maintaining scalp and hair health

I have been going to Dipti for 4 years, so I apologize for just Now thinking of writing a review…read more If well priced, efficient service from a sweet personality is what you are looking for, here it is! Eyebrow threading and lip waxing is done in 5-10 min max! Sure it hurts, but you get used to it... She books in advance, so do not plan to walk in as this salon in her private residence. It is clean, neat and well appointed for hair care, hair removal, massages and facials. At the bgeinning of summer, I always treat myself to a full facial to prepare for my tanning season. Make Dipti your new salon expert but DON'T take my appointment time!

I have been going to Panache for a few years now. Been to a lot of salons where the service is very…read moreprofessional and I always felt rushed. So I highly recommend anyone who wants excellent service and reasonable rates. Dipti is really good at what she does. The salon is located next to her house with a separate entrance. The place is really clean. Making appointments is easy and she is very flexible. I always feel pampered when I go there. I have got my haircut done, waxing, pedicure/manicure and facial. She is good with hair coloring as well and takes the time versus rushing any appointment. So go here if you are looking for a good service!

The first time I had a facial here it was excellent. The technician did not speak English but that…read moredidn't stop her from doing a great job. I purchased another Groupon for my bestie and we went together. The owner, Anna was the only person there to serve us. What made her think that giving two facials at the same time was a good idea? Maybe because we are two black women, I don't know but I doubt she would have made anyone else wait in a cold room while she did one step on one client and then finally service the other client. One esthetician serving two people at the same time is ridiculous!. Maybe she made extra money that day but she lost two clients who wanted to be regular clients. I will never go back here again. I will not recommend this place to anyone. Good luck to you! How often do you treat clients with such little regard?

Very kind and helpful. Great products. One of the only places that has shiseido cosmetics as well…read moreas the skin care products.

I had a pleasant experience here in late August 2024. I spent about 25 minutes in the store…read more They sell all types of hair products ranging from wigs (straight, curly, and braided), hair oils, shampoo and conditioners, braiding hair, weaves, etc. They have all different types of braid hair colours and sizes too. Their inventory is large. When I visited in August 2024, I purchased an Anti-Itch hair oil plus a short wig that I only ended up wearing once. I had sort of a hair emergency (LOL) and I needed a quick style so that is why I bought the wig. I never wear wigs. The wig was cheap and I only wore it once to attend a function. Customer service was wonderful. One of the employees helped me find a wig and she took time to help me figure it all out. If you're looking for hair products then this is your spot. **** GOAL of 365 reviews in 2025 - 24/365 total reviews in 2025 - 805 total Yelp reviews - Reviewed on 3 January 2025

Walked into the door at 7:52 pm…read more No hello or polite customer service. Instead I get a "we are closed."" 8 minutes before the actual closing time the cashier announces the store is closed. First and last time patronizing this local business. SMH

Very clean and beautiful studio! Nancy did my eyebrows and she was fantastic. Very quick and…read moreprecise. I am very sensitive to threading, it usually hurts a fair amount. But, the thread and Nancy's technique made it a lot less painful than I am used to. If you want to tip, they are cash only so prep ahead :)

I've been looking for reliable brow place since I moved to Cleveland. So glad I found saige! Celine…read moreabsolutely made my eyebrows just how I like them. The place is clean and well maintained.