Had the unfortunate and unpleasant task of being "helped" by Deborah here. Every question I asked,…read moreshe reacted to with attitude and sarcasm, and without clear answers. If this nasty woman cannot handle a couple of questions, she should not be working in retail: when you're rude to customers in a local shopping area like this, it culminates in less profit for your neighbor retailers as well. I no longer feel particularly motivated to do other shopping in this area, thanks to this experience. What a shame, as these are new potential loyal patrons discovering your shops around Christmas.

If you are looking for reputable, high end/great quality jewelry brands, this is a great shop…read more They carry John Hardy, Robert Coin, Henry Daussi, Sethi Couture, Simon G, Coast Diamonds, Jude Frances AND MORE. Very nice mixture of jewelry brands and designers. Jewelry types include stackable rings, engagement rings, earrings, necklaces and more. I was looking for a brand I saw on vacation and this was the only store in Ohio to carry the designer I was looking for. Make a day trip out of it and enjoy the local surrounding shops and restaurants in quaint Hudson!

I'm really bummed that I have to update my review in this way. After my first experience here I was…read moreeager to go back when we needed a new set of rings, this time a matching set for myself and my partner. First issue: I wanted my new ring to be close in size to the previous ring I had gotten, and despite emphasizing this several times, Bruce either ignored me or assured me the smaller band would be fine. I don't like it. Second issue: we chose matching raspberry colored stones for our rings. One stone in mine, three in my partners. Over the following two weeks we got several calls asking if we were sure we didn't want to choose something "more masculine" for my partners ring. We told them multiple times that we were happy with the color we had chosen and to go ahead and finish the rings. Third issue: almost two months go by and we have heard NOTHING, despite being told our rings would take no more than a couple of weeks. I finally called them and was told by the woman who answered that the shop had deemed my partners ring "low priorty" because they didnt think we "needed it anytime soon" and hadn't even touched it. She said she would have Bruce call me back the next day to deal with my displeasure. The next day I called an hour before they closed because I still hadn't heard. When I finally got to talk to Bruce he immediately threw the woman under the bus and said everything she had told me was wrong, then proceeded to give me the exact same explanation she had, just more sugar coated. He asked us to come in to the store one more time to confirm what we wanted. Fourth issue: we ended up going to the store as requested and my partners ring still hadn't been touched. Bruce brought out the stones and tried to tell us that they just "couldn't find" two similarly colored stones, so we should settle for the redder (subtext: more masculine) stone as the center of my partners ring. After confirming that the the stone was the same size as the one destined for my ring, I told him to put the darker stone in my ring since the setting would allow light in and make the darker stone appear slightly lighter to match the pinker stones. I also made it clear that I did not appreciate the obvious attempts to subvert our wishes for both of us to have the raspberry colored stones we'd initially chosen. My partner already deals with anxiety and having to constantly reaffirm their choice of stone color was stressful for them. Fifth issue: today we recieved a bill for the ring resizing they did on another ring my partner had purchased there that we had been told not to worry about. All in all, it took us over two months and way too much judging to get an approximation of the rings we wanted. We paid way too much considering the way we were treated, and we won't be returning. If you are anything other than a heteronormative couple looking for variations on a traditional set of rings, I highly advise you to go elsewhere.

The best! Bruce and Susie are amazing to work with. They use a family diamond and worked to…read morecustomize an engagement ring with it, and the end result was better than I can ever had expected! Bruce took the time to sit with my fiance and educate him on the diamonds, so he was fully knowledgable about his decisions. They also made my mother's engagement ring into a beautiful necklace, and used great techniques to help me visualize what it would look like. Again, turned out beautiful and Bruce took the time to help me customize the necklace to exactly how I wanted it. Wouldn't work with anyone else - they are top notch!

I called about selling some gold the lady I talked to told me yes to go ahead and bring it in. So I…read moredrove an hour to bring it in then had to stand around and wait to see Nikki. Just to be told they won't buy my gold because they have no way to test it. Not very happy at all I mean what jewlery store who buys gold can't test it. Scale 1-10 I give it a 0 all the way across the board

My fiancé heard about Bookman and Son on sports talk radio. He ended up going and designing the…read moremost amazing ring for me! Josh was so patient with him and the two of them made everything perfect. When I went in to have my ring sized they got it done in 30 minutes! I am so impressed and I cannot wait to write a second review about my wedding band :)

The best store for you is the one that aligns most closely with your specific budget, desired…read morestyle, quality expectations, ethical values, and need for service. Use the factors above as your guide and do thorough research! Select Jewellers of OHIO is the best and most friendly store I have ever visited. Specially Bill was super helpful and accommodating and Chis is an expert in customization. Strongly recommended for all your fine jewelry requirements for any occasion.

Bill was amazing, we gave him our budget and I was able to design the exact engagement ring I…read morewanted. He worked with us and was so understandin. He had it ready in under 5 days and it came out stunning. Highly recommend!! You won't find anywhere better, Select Jewelers is the best place

I am writing this review to warn EVERYONE to beware of this jeweler! Avoid walking in front of his…read moredoor, let alone consider entering his "establishment"! On April 4th, I went to Taylor's Jewelry as I had some fairly expensive pieces that I needed appraised, so I could make an educated decision on whether to insure them or sell them. Once I entered, only one man was visible. He said hello, but did not even bother to stand and greet me. I informed him that I required a certified geologist, at which time he called to the back, and a second person appeared. After explaining that I had several pieces, I asked if they needed me to schedule an appointment. He asked to see what I had, and I reached into my computer case a took out a 3 carat man's gold ring. He studied it with his monocle and asked what I intended to do with this piece of jewelery. I replied that I wasn't sure yet, and his attitude immediately became confrontational. We all heard horror stories of smaller jewelers low balling the value of a piece, if they think you are selling it to them! I reiterated that I just needed to know an approximate value of the piece, when he stated, "I can't tell you that until you tell me what you intend to do with it." What difference does it make, as far as what I ultimately decide to do with my belongings. The value of the piece is the value of the piece! After he insisted, for the third time, that I tell him if I was keeping it or selling, I responded, "I'm about to put my things away and leave your store!" He immediately stood up and said, THEN LEAVE! He abruptly walked back toward his office, putting distance between us, turned and said, "You're a asshole, and everyone in this city knows it" I asked him WHAT he just said, as I was shocked by his ignorance! He repeated it and continued by saying, Even your wife thinks you're an asshole. It was all i could do to keep from jumping over the counter and bitch slapping this guy, because my wife and I were as close as two people could be but unfortunately the good Lord took her from me a couple of years ago. I laughed in his face, then allowed my dago to take over. I filled his store with a barage of expletives, and finished by informing him that my wife was DEAD! He insisted that she wasn't, so I gave him the date, and told him to look it up on the internet! He entered his office, did not close the door, and once again let his ignorance show!​​ Now loud enough to be heard, he let's "f*cking dickhead" cross his lips! Well thank God there were no ladies present, as he got a 30 second dissertation as to why his store was completely empty on a busy Saturday morning. I'm 68, and am very well established in my community, and I "think" that I am well liked. I've owned my own companies since I was 23 years old, and I have NEVER treated any of my customers with this kind of disrespect. All I can hope for is that you join with me, to boycot this type of business within the City of Solon. Find it within yourselves to choose another jeweler, as this kind of attitude cannot be tolerated. We can all enter his store when he has his 70% off, going out of business sale. Thanks for taking the time to read and letting me vent!

Remade my wife's ring which had been damaged, They did a outstanding job, I found them to be very…read morehonest and accommodating. Have made other purchases from them and have been very satisfied.

Excellent service giving individual attention to each client. Selection is outstanding. If you want…read moresomething special, they will make it for you. The quality can't be exceeded. Every piece we have bought has been excellent. We won't go anywhere else.

Starting in 2019, I sought ought to learn about wedding rings, diamonds, and ultimately to put…read moretogether the greatest engagement ring for my now wife, Veronica. Joe Soukenik and his team spent a great deal of time designing and ultimately building the most perfect wedding ring for Veronica. We are now married. The Ring: The ring is rose gold with a modified, diamond lined infinity band. The 1.0 karat round diamond sits elevated on top. Folks, this is the most attractive ring anyone of our peers have ever seen. it is NOT a 20,000$ ring, yet Veronica's ring gets compliments more than those who have far more expensive rings. Why? it is because Rivchun and Sons know what they are doing. It is the woman whose finger the ring is on... It is the custom work... and lets face it, the high grade diamonds make a huge difference. First experience... I came out from Los Angeles, as my brother and relatives in the past have used Rivchun. The Rivchuns are now the Soukeniks, and Joe Soukenik is the master jeweler and owner. Been there for most of his life, smiling with thanksgiving. His staff is friendly, all of them are into what they do. Without exaggeration, Joe Soukenik has probably brought hundreds of individuals in to his windowed office and has spent the great expense of time with them explaining Diamonds (gradations, shapes, ratings, and all the rest). He took Veronica and I into his office and spent an hour and a half with us. He is so excited about his work, and you can tell that it isn't a rouse. He would've spent 5 hours with us if we had that many questions. We left with greater understanding. Joe is a disarming, attentive person. He also has that great Cleveland work ethic that few folks know about. We live in LA, grew up in Cleveland. i'll tell you, I don't know one Clevelander that doesn't consider a work week to be less than 50+ hours. The best, and they pride themselves on their work, which is why Clevelanders set a high bar for the businesses they patronize. In LA, we give thanks if an employee says hello. Joe, thank you for your endless patience. At no point did your tail feathers get ruffled, as I know I delayed and kept changing ideas. Anyways, we are so happy to be established with you all. Joe has recently been blessed (and he knows it) to have his son Jack join the team. Jack is a younger version of Joe and emits the same high vibes. Rare. While it may exist, I know of no other jeweler that will treat each customer with the same respect and same price point. I am not the most trusting when it comes to jewelers. I checked out everything claimed here, and voiced skepticism. Rivchun holds up and they are smart because they do what they love and beleive in great service. The Parking is simple, for being in a historic downtown Cleveland building. you simply park on the 3rd or 4th floor in the parking garage next door, and there is a skywalk to the City Club building. Fun. Bonus: For our wedding, they loaned Veronica these jaw dropping barcelona diamond earrings (potato chip shaped). It is these things that make a big difference. May God bless the Business and the Team at Rivchun jewelers Rick and Veronica Corsillo

Great watch repair and very fair price. Will go back whenever I need jewelry. The people are very…read moreknowledgeable.

I will not go anywhere else! Top notch when it comes to customer satisfaction and the simple…read morecomfort of trusting them !

I had a pearl necklace that the clasp broke. Stopped by on Saturday to drop it off and my necklace…read morehad been re-strung and repaired by Tuesday. It seemed a bit expensive overall ($90) but I had gone to a jewelry store and most pearl repair work is outsourced so it'd probably be more expensive in that route. Great customer service. They also do a ton of other repair stuff (watches, polishing, etc) and I would definitely bring other things back to them in the future.

It has been years since I've worn my wedding rings; my post-partum fingers remained a size larger,…read moreand I avoided the hassle (and the cost) of having my rings re-sized. I received an advertising newsletter in the mail several weeks ago, and Gem-Crafters was one of the businesses featured. The owner is also a Kent State University alum (go Flashes!), so I kept the mailer, and finally took my rings in two days ago. The cost was so reasonable that I asked him to re-size three rings and repair a broken bracelet, and left the items with him. He called the following day to let me know the work was done, and that I could pick them up at my convenience. While-you-wait repairs are available, the owner will clean your jewelry at no cost, and he welcomed my dog (dog-friendly businesses have a special place in my heart). I took a few of his business cards to give to friends who've told me how much they paid for jewelry repairs, and how long they had to wait.