Don't expect to be acknowledged whatsoever when you walk in here. I used to love shopping here when…read moreI first moved to the area in 2013, now I walk straight past it. Is it that hard to greet a customer when you're just standing behind a cash register? By no means do I expect to be followed around and doted on, but years ago if I'd have an armful of clothes an associate would come over and offer to start a fitting room. It's unbelievable that these girls are so useless in such a low-traffic store.

I had such a GREAT experience at this Madewell location and I've been to MANY Madewell's. This one…read moreby far is my favorite! The minute you walk in you're greeted by a friendly and extremely helpful staff. Anna and Marisa helped me pick out the cutest outfits for an event and I couldn't have been happier with the experience! They were super professional and suggested items that they knew would be best for my body type! I love this Madewell location! It's my number 1 go to store!!! Great job Madewell staff!

I have to say that my entire experience at Dillard's was exceptional. I'm saying this as someone…read morewho's not even Dillard's or department store fan. I'm usually a customer of Dillard's for something small or in passing. It's never my destination. During my latest visit it was actually my destination for shoes. I needed sparkly sneakers for a Sneakerball, and Dillard's had the perfect pair! AMBIANCE: This store is tucked away in Beachwood Mall. The lighting in the store and the fashions make it feel like Saks or Nordstrom, not Dillard's. Meaning it's a lot more ritzy. It has pockets of high end brands, and the entire store presents very well. INVENTORY: Dillard's recently really started keeping up with the times. Compared to its competition, it's really fashion-forward. Around the holidays, I noticed that there are a lot of very trendy dresses in relevant colors and gorgeous fabrics. They are also very well styled with faux furs hugging the shoulders or sparkly boleros. There are also exciting party shoes - sparkly, with bows, and all the shimmer! You can really envision and build the entire outfit. I was really impressed with this recent shift of modernization. I even asked myself - Am I really at Dillard's? SERVICE: The service was truly five star. I was in a hurry (story of my life) and needed to quickly located the shoe department. I asked an employee at another department who provided me with very detailed directions. She was super friendly. Staff was pleasant as I made my way through the department store, smiling and nodding. My interactions at the shoe department were similarly warm. The sales associate told me she'll be right with me, immediately found the shoes I wanted, and was extremely friendly. I observed her interactions with other customers and she was providing very personalized service. It was probably among the best customer service interactions at department stores. Seriously great service. She was also as excited as I was about my sparkly sneakers with holiday lights purchased from Betsey Johnson collection. I will say that these sneakers were pricier here than at other retailers. I paid over $100. So many people complimented me on these shoes that it feels like I got my money's worth. I would recommend a visit to this store. The setup makes it feel luxe, the service is extremely cordial, and you experience can be flawless from start to finish. Honestly, couldn't find any fault in my whole time here. I plan to return shortly to look for New Year Eve dress. I'll have to first figure out what to do for NYE. Do I need Dillard's faux furs and bow bedazzled shoes? Or something more subtle?

I'm giving Dillard's four stars because you can bring your dog in here. The dog I saw wasn't a…read moreservice animal at all and this lady was walking around no problem so from now on Dillard's gets four and above stars. Also, there's a lady name Misty who works in the lingerie department. She was incredibly helpful and very friendly.

This place is perfect for any medical professional!! A wide…read moreselection of scrubs to blend in at your preferred healthcare setting (or stand out if that's more your thing!) Prices are fair for their ~*~holistic~*~ offerings of scrubs and footwear. Optimized for comfort and durability (for when you are confronted with a patient's bodily fluids), you will do well buying your scrubs and medical wear here.

The Lady who was there on Tuesday night 9/24 very rude rolling her eyes , looking so annoyed while…read moreI was in the shop , when I said thank you she ignored me ( I was very polite to hear because that's how I was raised ) healing hands brand is my all time favorite scrubs brand but I walked out without buying just because of how she treated me ! If I was rude to her I understand here acting that was but I was nice and polite from the get go I said hi when she walked into the store after I was already in there looking I asked how are you no response !!! Over all good scrub choice but hospitality is out the door !

This is the only place I can shop. The staff is amazing and you can tell they try super hard to…read morefind the latest treads. I still wear clothes from 2006 because they know how to pick stuff that will be in style for a long time. They usually stretch me into trying stuff on that I would never think of. They made me look like a million dollars :)

I really love this store. Why did I give it 4 stars instead of 5? Because I cannot afford to love…read morethis store. They aren't gouging or anything, it's just high-end stuff. And I do not make high-end money. Great examples of the best of East Coast fashion...fairly subdued, and lots of black/white/grey. Which is golden for me, since I'm not the dude who can be thrown into a closet full of color and come out anything short of a disaster. And it's the home base of Cleveland-based fashion line "Wrath Arcane" which I've really developed a serious fetish for. I've managed to score a pair of their jeans and a scoodie so far. What the hell is a "scoodie", you ask? It's a scarf. With a hood. Hell yeah. I love the damn thing. Dan is the man at Brigade, and he's pretty much always the dude behind the counter. A solid guy, knows his stuff, and treats you like his bestest buddy from the moment you walk in the door. I've caught Brian O'Neill (owner) in there once or twice and he's a sterling dude. Great people, great clothes, and great service. Hell, when you buy something they wrap it up and carry it to the door for you! Made me feel all special. Like I was buying jeans in First Class or something.

Mulholland & Sachs is lovely little store located inside Eton Plaza. To be honest, when I'm at…read moreEton, I usually am so laser focused on Barnes & Noble that I never notice much else. But if you take a walk through the hallways of Eton, you'll be so pleased to stumble into Mulholland & Sachs. Everything in the store is made in America, which wins immediately in my book. They have a beautiful selection of homewares, bridal gifts and accessories/jewelry. While they carry items by artists and other small makers, they also have well known brands like Kate Spade. They also have gorgeous stationary and student/office accessories. It's also a monogram dream...for everything from monogram cheeseboards and other entertainment pieces. You can also do a wedding registry in the store! But what really impressed me was there customization selection. They can do lovely monogram accessories of all types on items like jewelry boxes, serving trays and more. In the back of the store, they also have a section to do custom pillows with Greek lettering. The fabric is super thick and the pillow is quality. OMG! If any of you know how hard it is find to sorority-licensed merchandise, you're likely gasping with excitement right now, too. Definitely will be stopping in again the next time I need an elegant gift for an engagement, wedding, sorority sister, or college student.

This is one of my very favorite stores on the east side of Cleveland. It is my go-to boutique for…read morehostess gifts, birthday gifts and treats for myself as well. Anne and Rita have incredible taste so the selections are amazing! Love this store so much!!!

For brides on a budget look elsewhere. If you don't have a budget of $2000 or more they have…read morenothing for you here. I initially called and said I was looking for a dress within the $1500 range or less and the man on the phone was very condescending and he actually laughed at me and said "we can potentially get that price for one of our floor models but it's not likely." Never have I felt so degraded when looking to make a dress appointment. when discussing availability for the appointment we both went went through our schedules he stated he had availability for Thursday but I specificity said that that would not work for me because I had work all day on Thursday. So he said he had availability Friday the 19th so I booked the appointment. So come time I arrive 15 minutes early for the appointment out of courtesy and no one was there. So I gave it a little more time until it was five minutes till my appointment and no one was here still so I decided to start calling the shop to see if my appointment was still happening. After calling 4 times and it being 20 minutes passed the time of my appointment I FINALLY get a call back. And it's the same guy from before and he asked me why I was there... and I was like "well we made an appointment on the phone the other day for Friday the 19th." to which he responds " no ma'am your appointment was booked for Thursday." to which I responded " that doesn't make any sense because last time we called I stated that that didn't work for my work schedule and when discussing other days you said Friday was also an option." so then he says "well on my calendar it says the appointment is booked for Thursday." Usually I'm a bit of a pushover and I give up pretty easily but I've been looking for dresses for a long time and it's really been a struggle so I'll admit in that moment. I did get a little fed up with being talked to like trash and I stood up for myself and I said "no because on my calendar it says Friday the 19th." to which he Snickers at me again and just as well we can just reschedule the appointment for another time so I agreed to another date to go back and try dresses on. but you know what after getting that phone call an hour or two later and just analyzed how that whole conversation went down on the phone I realize that I'm not gonna find my dress here, especially with how I was treated over the phone. I can't imagine how he treats customers in person Especially if their customers on a budget. Trying on dresses for your wedding is supposed to be a very special and memorable moment for the bride and I have never felt so disrespected and unwanted. I think this gentleman needs to rethink his strategy and how he speaks to people, especially potential buyers. As someone who works in commission based sales for a living I don't judge anyone by how they dress or how they speak or what their budget is because a customer is still a customer. Do better.

Fyodor was a gem in allowing my whole family, including my elderly grandmother, to join the dress…read moreshopping. He also humored us all by putting me in my mother's wedding gown and showing us what it could look like with a little tailoring. It was a really sweet, memorable experience for all of us. I do wish the website were more updated with more photos and working links, and that he asked each bride what their clothing size is before allowing them to make an appointment as he only has one size in store.

This store felt like pure chaos to me the moment we walked through the door. While my local Rack…read morehas catch all racks with a plethora of items, this location was mostly that. I don't know if I'm alone on this, but it was overwhelming. I prefer to see racks of like items, maybe different colors, but there was very little of that here. The majority was racks and racks of clothes, different styles and sizes all together. While I know a lot of people like to find a deal at and enjoy the hunt, that's not me when it comes to digging and digging through racks of differing styles. I didn't really pay much attention to the prices, as I didn't see anything that interested me, but I imagine they're decent like their sister stores across the country.

I always shop here when I come visit from North Carolina. Excellent customer service and unique…read morepieces!

I had no idea this store existed and was lucky to find it when I googled consignment shops near me…read more They have high end-luxury merchandise. Special note: They have a "significant other" sitting area - complete with chairs...and Bourbon !!! For those who would like to partake. How cool! Merchandise includes dresses, shoes, boots, long and short coats, jeans, purses, wallets and so much more! I highly recommend this new store. The owner is very nice and friendly. Go now!

Truly, a beautiful store! A boutique of heavenly special pieces! You will find a fashionistas dream…read morewith vintage pieces, brand new pieces with tags, and gently worn pieces. From ready to wear to black tie. Wallets purses, and accessories to finish the look. All at affordable prices, and the excitement of not knowing what you will find! Not to mention wonderful owners that make the experience that much better and truly customize it for each individual. Don't go there, run if you're in the mood to find a beautiful piece that you have been looking for like I did yesterday!

My daughters and I went to this location to check out their semi annual sale. We were greeted by…read moreKendall who assisted my daughter with a fitting and also helped her to pick out a few under garments to try on. We found some great items for a wonderful price and customer service was top tier! Yesterday I received a hand written card from Kendall expressing her gratitude and appreciation for having my daughters and I in the store. To go out of your way to add the cherry on top speaks volumes to me. I definitely will be returning.

I like this location. The staff is so helpful! I buy the majority of my bras from LB and when I'm…read morehaving a meltdown about having to shop for a bra the staff is awesome to work with. (I hate bra shopping) they definitely make it more simple. They measure me and go and grab the bra in my size and style. Usually only in there for 15 to 20 minutes tops. They keep on my file the bras I like. So, it makes it simple and sweet. Check out is a breeze and I usually save some money when I bundle. I'd recommend this location to anyone that hates bra shopping as much as I do. The staff makes it quick and painless. Lol

I visited the store back in May to pick up a new pair of workout shoes for my bad feet. I gave the…read morerep what I was looking for in a shoe and she had several recommendations. Out of those recommendations I was able to find the shoe perfect for me. Also, this was the first time I went to the new location. I loved this new space. It was easier to park, not as much street traffic and I love the layout of the store.

Shoes fit great and they are very comfortable! They are quite stylish and still have good support.read more