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    Nordstrom Rack

    3.3 (47 reviews)
    Closed 10:00 am - 9:00 pm
    Updated 1 month ago

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    Denise A.

    This place is in competition with a thrift store on how this place is maintained. The store is in such disarray that I couldn't shop so I opted to take pictures. This is not how the West Lake store is maintained and the shoppers also look different. I don't know who the store manager is but this is a reflection of your ability to lead and maintain a store.

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    8 months ago

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    Nordstrom Inc

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    9 months ago

    I always shop here when I come visit from North Carolina. Excellent customer service and unique pieces!

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    Nordstrom Inc

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    1 year ago

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    8 months ago

    Everything was great - Sarah was so helpful, lovely and welcoming. V clean, warm and had WIFI. HIGHLY RECOMMEND

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    Nordstrom Inc

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    2 years ago

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    3 years ago

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    8 years ago

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    8 years ago

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    5 years ago

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    Nordstrom Inc

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    6 years ago

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    Photo of Tim W.
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    16 years ago

    Helpful 3
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    7 years ago

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    Photo of Kim S.
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    7 years ago

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    15 years ago

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    7 years ago

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    7 years ago

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    10 years ago

    Helpful 4
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    5 years ago

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    5 years ago

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    12 years ago

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    15 years ago

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    15 years ago

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    16 years ago

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    9 years ago

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    Photo of CJ K.
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    8 years ago

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    15 years ago

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    16 years ago

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    15 years ago

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    9 years ago

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    15 years ago

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    7 years ago

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    13 years ago

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    13 years ago

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    13 years ago

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    10 years ago

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    10 years ago

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    15 years ago

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    13 years ago

    Got a hot Guess dress for $40, and some o.p.i polish for $8. The store itself is not attractive, but I'm not there for that! ;)

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    12 years ago

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    17 years ago

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    Page 1 of 2

    Ask the Community - Nordstrom Rack

    Review Highlights - Nordstrom Rack

    I remember a well priced pair of Tory Burch flats, just a half size too small for met.

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    Macy's

    Macy's

    2.5(33 reviews)
    1.9 mi
    $$

    I was once very impressed with this Macy's. I was a frequent visitor years ago. Back then the store…read morewas grand, well organized, and had exceptional service. The entire shopping center and this store recently sharply declined. I was very disappointed in my last experience. SHOPPING CENTER: The shopping center contains Macy's and Target. The plaza was formerly more lively. The store has multiple entrances, and two parking lots. Surface lot parking is limited. Parking garage space is plenty. However, this parking lot is very dark day and night. It doesn't quite feel welcoming or safe. STORE/INVENTORY: The store is your typical Macy's experience with a little less dazzle. There are no seasonal decorations. The inventory is mostly in disarray. It is also very dated. I was surprised to see the styles of dresses especially. The good news is that there is a big clothing sales section. Overall, it's hard to understand the pricing of items due to signage and labeling. The inventory online doesn't reflect the in-store situation. I was looking for various pairs of shoes that were available online but not in store. Not just a single pair, multiple. SERVICE: Honestly the service is terrible in multiple ways. Beauty department has very persistent sales tactics. Even if you politely decline the perfume offers, the sales people persist. Personally, most perfume gives me headaches so I didn't appreciate the persistence and lack of understanding when this was shared. Some areas of the store completely lack service. For instance, the shoe department is completely unstaffed. You are on your own. It just seems like one area where the assistance could be valuable. Checkout is the most unfortunate customer service encounter. I approached checkout with two pairs of shoes worth over $200. I was trying to find a second shoe for the display shoe in my size. Since there was no one in the shoe area, any other departments, it was the only place to ask. There was a lot of confusion before it was sorted out that the shoe area is not staffed. I was then handed the shoe and told to go resolve it on my own and find the other shoe. There were no attempts to even pretend to look. The statement was - "we don't carry these shoes in store, we don't know about them." The sales associate kept handing me the shoe and sending me away. It was very confusing, I genuinely didn't know what I was supposed to do. Return the shoes or look again? Long story short, I went to Dillard's and had an exceptional experience. I didn't buy anything at Macy's based on this experience. I wouldn't recommend this store for positive customer experience. It was once quite pleasant but not any longer. The service is severely lacking unfortunately and needs significant improvement. There is just no customer-centric experience.

    Macey's, you need to give jasmine a raise or never let her go she is beyond valuable to your…read morecompany. I went in unsure of what cologne to get, after looking I asked a lovely women named jasmine who works in the fragrance section. She not only helped me chose one I liked but also made sure it was the right choice for me. I highly recommend going to shop with jasmine she will get you right every time!

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    Macy's
    Macy's
    Macy's

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    Next

    Next

    4.5(2 reviews)
    0.4 mi
    $$$

    I have visited Next every time I was in Cleveland. I always went to the location that was in the…read morenow closed Randall Park Mall. (R.I.P.) I was truly sad to find out that Next had closed as I was unaware that there were multiple locations. Thanks to Yelp I found out that there are Next stores all over Cleveland and I damn near hit them all this weekend. This location is in Beachwood Place on the second floor next to Nordstrom. It is a little cramped but what shines here is the shoes! As soon as you walk in there is a three tier table with nothing but shoes! On the left side is women's boots, heels, sandals and sneakers. On the right side is men's sneakers. The store is set up the same way. Women's clothing on the left and men's on the right. This weekend they have Nudie Jeans on sale for 30% for as low as $139 and Levi's for $35! They didn't have any Nudies in my size left. :(

    it's true, beachwood mall has more to offer than fraps and abercrombie…read more next sells streetwear lines like 10 deep, alife and creative recreation. clean, modern but still inviting - shopping at next is like hanging out with friends, although these friends talk you into buying a $150 hoodies. prices aside, next also has awesome sales. $75 is still a lot for a tshirt, but when you get it half-off you feel 50% cooler. come to think of it, just browsing in next makes you a tad bit cooler...but not if your'e carrying a bag from the gap, cause then you can't be saved.

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    Next
    Next
    Next

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    Finish Line

    Finish Line

    2.2(6 reviews)
    0.4 mi
    $$$

    I went here last week with my family. I usually have a good experience when shopping at this…read morelocation. I've been here many times throughout the years. The young girl who helped me with my daughter's shoes was very nice and helpful. But that's as far as it went because once I got to the register the girl had an ATROCIOUS attitude. When I asked another associate her name he said it was Kalyn or something along those lines. It may or may not be her name. However she was African- American. Very Heavy set with a horrible brownish colored wig that wasn't even centered on her head. It was obvious she did not want to work or was having a bad day. I asked her a question about my points and she didn't respond. One would think she hearing disabled. Her entire demeanor was straight trash. Employees like her should definitely be in the stock room and not interact with customers. I know help is hard to find and she is an example of a company being desperate for workers but she definitely does not need to be behind the register or she needs some basic training. I asked for the manager who they said was Jazz. She was not there. At least that's what they said.

    The worst customer service I have ever experienced. No one was helpful, except the person who was…read morealready helping a ton of people. No,one aside from him asked if I needed help. Then, the one guy that did finally decide to help me had a horrible attitude, and the young lady did as well. I was bounced from the men side to the womens side because they refused to communicate with each other. Ridiculous.

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    Finish Line - Nike Air Max Zero Essential

    Nike Air Max Zero Essential

    Finish Line

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    Nordstrom Rack - deptstores - Updated May 2026

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