I'm conflicted about giving them one star. On the one hand I appreciate the fact that this store…read moreexists in Chagrin. If you need certain items like nail clippers it's nice that there is a place within walking distance that has them. But that's about all they have going for them. It is beyond understaffed. This is not the employees fault, I get that. But the line is always do long. Like you need to budget ten minutes of line time. Even though there are never many customers. And often because they will have only one non-pharmacy employee in the store, they will be stocking or something so you get to stand around waiting for someone to check you out. Again, not the employees fault, but still makes for an awful experience, When it comes to the actual pharmacy, it's a whole other level of incompetence. I can't even describe the number of times they have made errors. (Not the wrong meds thank gosh, but not billing the correct insurance and stuff like that.) And you would think that if you called in a refill before 8 AM that it would be ready by 6 PM. Nope. I hate to say it, but this CVS is truly awful. It's the worst CVS I've ever been to, and we all know CVS is generally awful so that is saying something.

I just left my doctors office and was stressed from the session when I decided to pick up my…read morescripts that had been called into this pharmacy. It's a large store. They have quite a selection of whatever you might need and on top of that they're right next door to Heinen's, which is a wonderful store. While I was picking up my script, the druggist suggested I update my annual shots which I did to get that out of the way. On the way out I saw and bought a number of things I needed because of the vast diversity of what they carry. I am pleased at the store's location and its service. I do not understand how other reviewers gave such nasty reviews. They all must have been having a really bad day.

Tim from Walgreens in Solon has an attitude towards customers that is unacceptable. There was a…read moredeal for 2 12 packs of soda get one free but all the coke 12 packs had gross wet stains, when I asked him for more coke 12 packs he told me to go to the middle and was misdirecting me. Then he smacked the counter and said a extremely snarky comment. There was no other 12 packs of coke. Don't go here unless Tim is no longer associated.

I've been patronizing this Walgreens for years. It isn't the closest drug store to me, but I always…read moreenjoy my trips there. They have a large selection of items, and the staff is always friendly. I tend to stick with sale items and their store brand, otherwise the prices can be kind of outrageous for stuff. But I guess you are paying for convenience. Parking is ample and well lit, and the automatic doors makes entry and egress a breeze. The photo department is a highlight- lots of great photo gifts can be purchased here.

It is next to impossible to reach anyone without going in person. They continue to send my refills…read moreto my old doctor after updating it several times. I left a voicemail because I had to and they called me after And hour, it rang twice they hung up and ended called. Then indicated they resolved my issue? Seriously? Someone in corporate should fix the solon store period! Pharmacists don't really have any urgency to help people OR take calls. If staffing is the issue FIX it and get some caring people there. Our health is at stake. If not for insurance I would never use CVS solon. My issue is still unresolved

Two days in a row sat in the drive thru over 30 minutes. First time only two cars ahead of me…read more After 30 minutes and only 1 car waited on they slapped up a homemade sign that said, "CLOSED-. Come inside." I had my dog in the car and temperatures were in the high 70s so I had to leave. Went back today 5 cars ahead of me and 2 behind and after 30 minutes they waited only on one 1 car. People walked in and out and were being given priority. I could not park because I was blocked in. Once a parked car moved I left. MOVING MY PRESCRIPTIONS. Already a pain to go there because road construction on 91 backs you up into one lane.

Agree with other reviews. Inept pharmacy. They have screwed up more than one prescription for my…read morefamily. Rude. Incompetent. This store should be shut down before they kill someone with incorrect medications.

If there was a less than 1 star to give this place I would. Nothing but rude and awful staff. The…read morewindow clerks are beyond awful with their vile attitudes that have no business addressing customers. The pharmacist is no different. Always feels like you're bothering them or they're doing you a favor. God help people that may have questions then you'll really get it. This is the absolute worst pharmacy the worst staff you can come across. They need to hire a whole new staff. Absolute trash.

This Walgreens is terrible. This is the second time I've tried to shop here during normal business…read morehours and their doors are locked. I remember it being messy and just gross in the past when shopping here. Solely Going to drug mart across the street from now on

The staff is always very friendly and make you feel comfortable…read more It's almost a one stop shop. They always have the things I'm looking for so I don't have to go to multiple places.

This outfit has a terrible prescription system that constantly makes errors and switches orders…read morebetween stores. I'm moving my rX's to CVS on Lee Road ASAP.

Zero customer service skills. Pharmacist was rude and untimely with filling my prescription…read more Actually said I should consider going somewhere else bc he didn't want to fill my script. Rx was called in and I was told they "never got a message" so now my dog gets to go without pain meds due to laziness and unprofessional employees. Turns out they did get the message and yet again the pharmacist did not apologize and even doubled down with his previous story of "never getting a message"

Yes, I'm reviewing a city CVS. First, it's not the best place to come to for meds. Even if you call…read moreahead a lot of times they don't fill your prescription until you come, there's no place to sit, and the pharmacist assistant makes you feel like a burden for picking up medicine. Eek. But otherwise, as a convenience store CVS, this place is great. Larry the manager is always extremely talkative and friendly, and all of the other staff in the front are great. They make a point of saying hi to everyone who walks in. The CVS doesn't have a cooler case like a lot do, which is a downside. However for being in a city it always seems clean and well stocked. They renovated it a few months ago and got rid of some of the cases and stands in the front, a needed improvement so people have a place to stand in line -- also looks cleaner. Always efficient and helpful. Not 24 hours so check hours before you go!

The head pharmacist here will not take any consideration for people who need medication. He is…read moreworried about getting a paycheck and not about whom needs to be prescribed. People who deal with people getting life changing medications shouldn't look like they don't care about you. He doesn't care and won't even look at you. Anytime you see him he looks extremely upset to be there. He shouldn't be working as a physician if he does not want to help people. He cares about lunch and getting off of work. AVOID THIS PHARMACY EVEN IF YOU LIVE IN THE AREA. Go to Lakewood, they will take better care of you there. This pharmacy should not exist. Replace it with a Walgreens or just get better pharmacists all around. They will close the pharmacy 5 minutes before closing time. They just simply don't care. This is the worst cvs that ever existed!!!!!

I must be a CVS best shopper. The coupons are a savings when I need something quickly. Today, Jaime…read moreat the East Washington store gets a kudos. I needed a foundation with an SPF. Only Cover Girl has one of all the brands. I knew the app had a coupon, but I didn't load it into the savings space. Jaime cancelled out my order, rerang it, and suggested to get two more All+Other items since they were B2G1F. I did because I'll use the nail files. Today I saved $17.30. The sales people will show you how to do all of this. Thank you, Jaime!

Minute clinic is such a nice thing to have close by. The pharmacy is always kind and helpful, as…read morefor the rest of the staff. This place, Aldi's and Giant Eagle all have pretty much everything you need really. Place is always clean.

The worst customer service and management experience. They are not "wholesale" so if you need a…read morecertain quantity that is considered "too much" the close out team leader will throw a big fit and be a grinch. Very disappointed in this experience I just had. Will think more than twice about ever going back!

The young man collecting carts (Shawn) I have NEVER…read morewitnessed a person so full of pride for his job ‼‼‼‼ He is absolutely amazing & friendly one of the reasons I go to Solon Marc's " Way to go Shawn "

This store is consistently dirty, rundown, and generally trashy. The shelves are half empty…read more Anything that you want is behind lock and key and you need to wait forever for an attendant. Though it is located in a very nice neighborhood, the store is a disaster. It should either be extensively renovated or closed. I drive a couple of miles out of the way just to avoid going there.

This is a bad pharmacy, the people who work there are rude and incompetent, I don't know who's…read moretraining these people but they should be fired. Tried to get a percription filled and they were just so rude and lost. Do yourself a favor and stay away!