This Walgreens is absolutely filthy. Ran in to use the bathroom. Small amount of toilet paper. And…read moreevery toilet was nasty, with blood or poop on them. The trash was completely full and the floor looked as if had not been scrubbed this year. Yet they have the nerve to lock this bathroom.

The cashier was rude and not personable. did not receive a greeting or a thank you or a welcome…read more never been to an establishment where I spend money, but I'm not able to use the public restrooms.

Great store on Lee Rd! So inviting and arranged attractively, perfect for browsing. Christine was…read moreso helpful as I was shopping for a gift. Asked about the recipient and pointed out items to consider. She even gave my husband a spa hand treatment while I made my decisions! So fun! Can't thank her enough! Everything I've gotten has been excellent and of high quality, made with superior ingredients.

STEM Handmade Soaps recently relocated its Van Aken location to its new home in Cleveland Heights…read more If you're familiar with the area, you'll find it the Lee Road District. The store is one open space that retained the spirit of Van Aken space - shelves of favorite products, gorgeous sink, forest green walls, and same lovely hospitality. Lots of new things though at STEM! They now offer face skincare! Options are face cream, eye cream, face oil, and face toner! I got a few items! There are new scents like Mai Tai! Very spring feeling! Laundry detergents are now available as well as home cleaning supplies! They are all stocked up with cute Easter items in case you need basket stuff! The store is hosting a grand opening on 3/21/26! Pop in to check all the new stuff out!

Simply the best nail studio in all of Cleveland. The salon is beautiful, comfortable, and inviting…read more The service is professional, pleasant, and engaging. If you're lucky enough to get an appointment, you will not be disappointed. Polizhed sets the standard for quality and excellence. Other salons should take note!

I recently visited this nail salon and had a mixed experience…read moreThe staff members were friendly, welcoming and helpful throughout the appointment. They made an effort to be attentive and polite, which I truly appreciated. However, the managers demeanor was noticeably different. They came across quite bossy toward both the staff and us as customers which made the atmosphere feel a bit uncomfortable at times. Unfortunately, I was disappointed with the quality of the nail work. My fingernails turned out, lumpy and uneven, and the cuticle trimming was painful, rather than gentle and careful. The toe polish also appears lumpy from what I can see, which was not the smooth finish I expected. On a positive note, the callus removal was excellent probably the best part of the service the foot and leg massage was OK though nothing particularly special The pricing felt outrageous for the level of quality provide provided, and I was especially frustrated that there was no itemized breakdown on the receipt. Transparency and pricing would have been helpful Overall, while the staff friendliness was a highlight, the quality of the nail service and the pricing left me disappointed

Pro:The owner does a great job!! And so does the other stylist. If you want a fun cut with your…read moreregular hair or sew in . I would go to the owner Lovie. However if you want an traditional sew in both stylist are great. Also Karen ( other stylist only two) does wonders on natural hair and children's hair. So they both have their specialties. The salon is very inviting and comfy. You can watch t.v. or listen to music. Or even get a mani and pedi while you wait. Also a really cool website ideas for your next appointment. Con: Because they are such a favorable salon the wait can be sooooooo long depending on the day. Sometimes I will go in and out while other days I feel like I am camping out ;( Some occasional cussing. ( very little ) All wonderful place!!!! Will keep going !!! ( only missing a star because sometimes the wait is too long) Also this place is kind of pricey which is fine. But for the price you shouldn't have to deal with long waits. It should be all you when you go in.

This is a great salon. My stylist was awesome. She gave me several style options and my hair was…read morebeautiful and lasted a long time. If your hair isn't becoming you should becoming to Lovie! This salon receives a 5 star rating!

Clients Beware, You Are NOT Being Told the Truth About Where Your Money Is Going…read more For two years, I tipped my nurse injector at Radiant Divine Medical Spa under the belief that my gratuity was going directly to her, the person who performed the service. What I didn't know, and what no one at the spa ever disclosed, is that all tips across every Radiant Divine location are sent directly to the co-owner, Ryan Devault, a man who is not a licensed medical professional. According to a phone conversation Ryan had with my husband, he personally collects all client tips and redistributes them to employees as he sees fit, including staff members you never interacted with. Not only is this incredibly deceptive, but it's also unethical. Clients are never told that their tips won't go to the person who cared for them, and I was never given the chance to opt out of this hidden policy. Even more troubling, Ryan's wife, Rachel Devault, is a licensed nurse and also a co-owner who works at one of the spa's locations. While I can't confirm whether she accepts tips herself, her dual role makes the entire system feel like it was designed to exploit a loophole, to benefit from client gratuities without disclosing where that money actually goes. When I found out what was happening, I called to cancel my membership and voice my concern. Instead of taking accountability, I was met with resistance and eventually offered a refund, only if I agreed to delete my Google review. That moment told me everything I needed to know about how this business operates. Radiant Divine presents itself as a high-end, professional medical spa, but behind the scenes is a web of non-disclosed financial practices, conflict of interest, and reputation damage control. Clients deserve transparency, especially when it involves money, medical professionals, and trust. Please think twice before doing business here. If I had known the truth earlier, I would never have stepped foot in the place.

Terrible experience! One time, I had Botox injections and weeks later I noticed it didn't work…read more When I called, they said I received a bad batch and that others had complained as well. After much persistence, they did give me injections again free of cost, but they knew there was a problem and never contacted me. They were very reluctant to help! Another time, the nurse hit a vein when injecting Botox and I got a terrible bruise around my eye and swelling that lasted over a week. They refused to accept responsibility and refused to give me a refund. They said the awful bruise and swelling was a possible side effect, but when I went to my doctor because I was concerned it was something serious, the doctor said it was an avoidable problem - the nurse should have known where the vein was located. Do not go there!!!!

I have been a patient of Dr. Kyei for a long time. I have…read morefound her without fail to be compassionate, knowledgeable and professional. I hope the unprofessionalism was shared with Dr. Kyei. I know she does not condone such behavior.

ZERO STARS The staff is rude. The I don't care/oh well…read moreattitude to patients is crazy. Doc runs hrs behind but if you're late you have to reschedule. VERY UNPROFESSIONAL

So I had the SAME exact experience the other reviewer had. It didn't take well to color and shed…read moreunlike any hair I ever had. I went to the store and the owner was super understanding. I will say it was thicker than any hair I had. And the closure Didn't bald. So if you do purchase the hair... Don't color it and seal the wefts.

This hair lasts me a while, I've washed it and reinstalled it plenty of times and it hasn't…read moredisappointed me yet! I recommend Foreign Strandz to a lot of friends.

I had a consult today with Stacey, and I enjoyed everything about the experience! The building…read moreitself is gorgeous and all of the staff are so friendly. Stacey was amazing, and I loved how she let me chat away all of my skin issues and what I'm hoping to accomplish with her. She was very informative and helpful. I can't wait to return to Stacey!

Trouvé keeps claiming I have cancelled multiple appointments going back years. But those…read morecancellations weren't apparently intolerable enough to end the relationship when they occurred. In reality they are peeved that I posted my honest online review. Years ago when they were in a nondescript office complex, they did not enforce their cancellation policy. Over nearly a decade I cancelled 3 appts (they were petty enough to comb their records & check) and that is only because I was genuinely sick. If I had to pay fees for these missed appts I never would have continued services here & definitely would not have pre-paid thousands in cash for 6 microneedling treatments in 2026. They do not do anything special in comparison to other medspas and the only reason I kept going here is to not get hit with surprise rules (like this newfound enthusiasm for previously unenforced policies). They recently moved to a new building which now they apparently have to pay out the wazoo for and suddenly they are enforcing anything & everything to wring you dry. They also see fit to arbitrarily double these fees whenever they feel like it from $75 to $150 w/ no rhyme or reason. Do not believe the sweet as pie "girl how you doin" jazz. They are 2-faced mean girl bullies to the core. They finally canceled my upcoming appointment and have agreed to refund me my remaining balance, which I asked for 3 months ago bc I do not feel comfortable with these people. At that time they refused to refund me bc it was against their "policy." Well what do you know another policy has changed overnight!! Another Trouvé sleight of hand. There will be many of those.Half of my sessions were also performed by non-RN's for procedures that are not just surface level peels but more invasive like microneedling. This is certainly not anything I have encountered at other med spas at this price point. Here's where it gets good : They had the nerve to: 1.) email, 2.) text AND 3.) send me a typed letter to my home about my future appt they were canceling and the return of my balance as if I am being canceled a front row seat with the Pope & not being given the favor of no longer having to frequent some dodgy medspa. I guess some people (rando nobodies who have gotten in over their heads with expanding their business) just have to do things in triplicate w/o addressing the real reason they're angry to make themselves feel vindicated. Ok divas: if you are holding onto someone's money she prepaid give it back to her when she no longer wishes to do business with you and your passive aggressive tendencies can remain in the dark & reviews would not expose you. The nerve they had to act like it was all their idea in the first place to refund me my money and cancel my appointments, using such emphatic language to boot LOL keep the letters coming. Next are you going to get a hot air balloon in front of my house telling me my appointments are canceled? A message in a bottle by way of Lake Erie? ‍ Smoke signals? Bc you have exhausted the known communications technologies of Western civilization. The Trouvé experience: getting hit with ridiculous fees out of nowhere (& have them double!) and then when you're puzzled about it get told they are suddenly enforcing policies that have been dormant for the entirety of the business. Ask to have your cash balance returned and future appts cancelled & they refuse & then have them abruptly change their mind be they rewrite policies to favor their interests and not the consumer. Have invasive procedures performed by estheticians not RN's. Expose them and watch them throw a hissy fit but in person experience profound cognitive dissonance when they "heyyyyy bestie!" you (ie empty playacting devoid of sincerity.) A medspa sells something unusually dependent on trust, reputation and atmosphere. Prospective clients are wondering, Are these people competent? Will they treat me well? Is this place worth the premium for expensive elective treatments? Answer: RUN! Avoid these mercenary snakes!