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Discount Drug Mart

3.0 (9 reviews)
Closed • 9:00 am - 9:00 pm

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This is a receipt of my purchase on 2/9/21 at 11:57 am. With this horribly embarrassing wrongful experience.
Luke P.

I normally love discount drug Mart until I went to the Broadview Rd., Broadview Heights location. I have been staying out this way to take care of my grandmother after her knee surgery and I go to this location 3 to 4 times a week to get groceries medication etc. and I have spent in the past three weeks over $500 at this location. Yesterday when I went in to pick up a couple things for my grandmother, I also got a pair of earrings and the sensor kept going off at the door. They tried to rescan them and my cart kept beeping so they had me stand there while they went through my bags and they said to me literally" I have looked at everything in the bags and nothing has a sensor so you must have some thing on you." I have never in my life been accused of stealing nor have I ever stolen. This was the most embarrassing and rude thing I have ever experienced in my entire life. So I walked through the buzzer without my cart and the buzzer did not go off. They then tell me oh OK then go ahead without even an apology. My cashier was Ken S and the managers name is Josh C. I also was accused by a young Asian girl at the cash register. Thank God there were other customers in there that witnessed the whole thing and were on my side and thought that they must be crazy. I have never experienced such unprofessionalism in my entire life. I love drug Mart but I would definitely recommend never going to this one.

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3 years ago

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Keith M.

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4 years ago

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Keith M.

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2 years ago

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Keith M.

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4 years ago

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Keith M.

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4 years ago

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Keith M.

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6 years ago

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Keith M.

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5 years ago

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Keith M.

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4 years ago

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Keith M.

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5 years ago

Have had great experiences here. Nothing but friendly people. Little slow at register sometimes but place is always busy.

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Ask the Community - Discount Drug Mart

Walgreens

Walgreens

3.7(3 reviews)
3.1 mi
•$$

If it weren't for this walgreen's location I would NEVER shop here again. I have never seen more…read moreproblems ringing up customer's anywhere in my life. I worked in retail management for 10 years, and I just don't understand what the problem is with these people. Recently I went to go pick up a photo order, told the woman working the front my last name. She told me that I have no photo order, asked me if I'm sure. I showed her the e-mail confirmation and she insisted that I told her my last name was "S". Which doesn't even make any sense, my name sounds nothing like that. Fine, you can't hear, great, moving on. So she finally found my photo order after 10 minutes. Then I came in another time to purchase an item and I had a coupon for it (a big coupon too, $15 off an item). After 3 people (including the "manager") could not figure out how to "apply" the coupon, I was eventually turned away. Are you serious? That's something you figure out on the back end as a manager after the customer has left. I knew things were going nowhere when the called over the woman who couldn't find my photo order to help. Oh yeah, she'll take care of this! Then the manager asked me if I still wanted to buy the item after all that. I'm like, uhh no. There was instructions on the back of the coupon for how to accept for crying out loud. I work full time, have 2 kids, I'm just so sick of incompetence!! Now I'm in there again (I know, I'm crazy I just keep going back expecting a different experience), 3 of them trying to do a return for an old lady, talking about points, and several transactions, etc. I stood in line for 5 mins and walked out. Enough is enough. I have to say the people in the PHARMACY are great! They are totally competent and friendly, and get you in and out. They should spread out the smart people so they aren't all in one place :)

This store has EVERYTHING!!! From food and drinks to medicine to clothes and MUCH MUCH MORE!! There…read morewon't be another store you need to go to! Stop at Walgreens now!

Walmart Supercenter

Walmart Supercenter

2.2(38 reviews)
5.7 mi
•$

The store itself is clean and nice, most of the staff is friendly and helpful however I've had a…read morefew bad experiences. The first experience was back in late 2015/early 2016 and I was shopping with my family. We were in line to checkout and the cashier wouldn't bag anything. My sister and I had to do her job for her! The other experience was in 2017 and I was shopping with my mother. We were checking out and we brought reusable bags and the cashier didn't know how to use the bags! We also wanted a book of stamps and that was also a major challenge for the cashier. After we pay and walk away then realized we forgot the stamps. No big deal right? Wrong! My mom went back to get the stamps and some guy started yelling at my mother and the cashier didn't do much to calm the guy down. The cashier called a manager and the sorry excuse for a manager didn't do anything to help alleviate the situation. All in all, good prices, clean store, and for the most part, friendly and helpful staff.

Of my hundreds of reviews, this is the first time I have ever reviewed a Walmart location. Why?…read moreBecause they're pretty much all the same. This one, however, is to be avoided. Our daughter lives here as a patient of the Cleveland Clinic, and we traveled from Houston to spend Christmas with her. The trip to the local Walmart was supposed to be easy. However, it was anything but. First, the shelves were half empty -- no exaggeration. I totally get that when a weather event is on the way and everyone is stocking up, but temps are in the 40s in the Cleveland area this week, and several locals have mentioned how warm it is for this time of year. So, throw that excuse out the window. Secondly, I saw no fewer than 10 employees with pallet jacks hauling products around the store to restock ... except they were shooting the breeze. Meanwhile, they were almost out of orange juice, milk and even Coca Cola. While the place seemed relatively clean, it was disorganized. I chalk all of that up to very poor management. When we arrived back home, I mentioned that the place was like shopping in a third world country, and that many of the patrons acted as if they were the only people in the store -- blocking aisles, turning right in front of us -- and our local family members acknowledged that such is normal around these parts. I can't write a review on rude people in general, but I can definitely say that they seem to congregate at this store. My two stars are generous for this location, especially after hearing that my experience here is par for the course. Needless to say, I don't think management here will be receiving any bonuses or promotions anytime soon.

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Walmart Supercenter
Walmart Supercenter
Walmart Supercenter

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Discount Drug Mart - pharmacy - Updated November 2026

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