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    Cricket Wireless Authorized Retailer

    3.8 (5 reviews)
    Closed • 10:00 am - 7:00 pm

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    1 year ago

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    8 years ago

    Universal screen protector lasted less than a week. When I called I was asked if I wanted to buy another for $15.00!

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    AT&T Store

    AT&T Store

    3.0(2 reviews)
    0.5 mi

    When we pulled up I thought it was closed. It had an open sign lit up so we went in. When we…read morearrived we were greeted right away. The employee I spoke with was very friendly and helpful. I was just going in to change my plan and get my other phone set up on a preexisting phone number/line on my account. What should have been a quick and easy process took over an hour and still hasn't been resolved. I felt so bad I can't remember his name, he was so patient. We weren't able to get the phone transferred on his computer so we called customer care. The First Gentleman was unable to help me so I was transferred to another which is where I started to get annoyed. All of this and customers are coming and going while I sit on hold. At least the employees were able to help others while I sat on hold. Over an hour of just a minute I need to put you on hold again and again. I was extremely frustrated, my friend had an appointment to get to so I ended up having to hang up and leave as I just didn't have anymore time to deal with this. So I'm still with a paperweight second phone line. But the in store employee was able to give me some info and another store to try as they are a small store not a corporate store. I will have to take care of this issue eventually. If I need to upgrade my phone or any thing else will definitely be back.

    Worst customer service. Manager thinks he owns the AT&T. Representative do not know anything about…read moretheir product and services.

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    Cricket Wireless Authorized Retailer - mobilephones - Updated October 2026

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