I have used these guys 2 times. Of course everything was already packed and all they had to do was…read moreload items in the truck. They showed up on time and everything was loaded fairly quickly. The guys were friendly and did a good job. No breaks worked the whole time till the truck was loaded. Several friends have used them with no issues!! I lived in an apartment on the 2nd floor, no elevator. So they had to carry down 2 flights of stairs. No damage to apartment, furniture or the guys!

Diesel Pro Movers LLC moved us from our Painesville condo to a condo in Mentor. The team mishandled…read moremany of our belongings, and as a result our 85 inch television, and freezer were damaged beyond repair. In addition, a new television stand that was just delivered to the condo, along with the wall and ceiling were damaged when they attempted to place it in the desired location. The items were all damaged after unloading them from the truck at the new location, and each instance was specifically due to negligence. The team members removed all padding from the items prior to removing them from the truck. In the case of the television, they lifted it with their hands against the screen. This caused internal damage. The screen was severely smudged on one side but not cracked. When I saw them carrying it in this manner I remarked on it to my husband and asked him to plug in the set and check it before they left. You can see from the photos the damage that was caused. Each item was purchased in February of this year except the television stand, which was freshly delivered the same day. When I reported the damage to the owner, I was accused of making a fraudulent claim to extort new merchandise from Diesel Pro Movers. They refused to credit us any amount other than 59 cents per pound for the television, which amounted to less than $60 for a $2399 set. The entire event was unbelievable. We had hundreds of dollars of meat stored in the freezer, and each product was new...only three months old. I had no incentive for replacing any of the items. The team grew belligerent. The lead member Geoffrey, and one of his associates shouted obscenities and was hostile towards my husband. Our fifteen year old daughter was in the house, as was a representative from Spectrum. They had to leave to avoid further escalating the situation since the team refused to leave our premises. He called the police and all three were removed from the house. Please do yourself a favor and hire professional movers to assist you and not this company. The amount of money you think you are saving is not worth losing these types of items or those which might be of sentimental value to you.

Christian was here today to install ceiling fans and replace an outlet that shorted out. He was…read morevery courteous and worked really hard. also did a great job on cleanup.. I don't want to leave Xavier out. he gave us the quote yesterday. We saved a couple hundred over the previous quote. I would highly recommend them

I can't comment on the work, but I had a very poor customer service experience with this company. I…read morecontacted them, explained what I wanted done and scheduled an appointment. I found them on a search site, and saw that there was a reasonable service fee to come out for an estimate. I had to cancel the appointment due to other work being done at the house that took longer than expected. I called recently and rescheduled the appointment. Again I explained what I wanted done, and it seemed the guy understood what I was asking. I scheduled an appointment for today at noon. I asked the price of the service call, and he told me they did not charge a service call. Okay great...I was sure I saw a small service fee initially, but no fee works too. I just received a call this morning from a guy at XH asking what I wanted done. I was confused, because I assumed professionals took notes on these things. I explained again what I wanted, and after being told in the previous conversation that they needed to come out for an estimate, today he rattled off a price of $650 without seeing anything. I was shocked, because I had a couple other estimates for less than a third of the cost, but they were booked way out, and I wanted this done soon. So I mentioned this to the guy, and he said yes you should go with that, because that's what we charge just to come out. I said, "what is your charge for coming out...the $200 I was quoted by the other guys?" There is no $200 dollar service charge listed anywhere on their website, I was told there was no service charge when I scheduled the appointment, and no electrician is charging $200 for a service call. I don't know why this guy or this company decided they didn't want my business, but clearly that was the case. He correctly expected me to say no thanks when he quoted me a price of $650. I will assume I dodged a bullet on this one.

Had Harb security installed after we had a break-in. Put…read moreFour camera up very happy with Harb camera system and how they install and hid the wire very professional. Had wireless cameras during the break-in the wifi and phone line was Cut and dealt with a lot of freezing of the video. Wire in cameras are way better and Harb security system was exactly what I wanted. Thanks Abdo for making this home safer

Had them come install 10 cameras in my office. Excellent service. The technicians were great! Very…read morehelpful walking me through on how to use the system.

Aaron and crew did an amazing job on four windows in our home. Looks great and easy for us to…read moreuse. So happy with their work. and they cleaned up everything. aaron was very kind in explaining everything to us. Very professional but personable. so glad they hung in there during the pandemic delays. Good company with a great office staff and kept us well informed in the delays and progress. Highly recommend this company. Would call them again.

I had a door and window replaced but Smart Choice windows. After receiving poor costumer service at…read moreother places regarding the size of my door... The price was perfect ,Installation was quick... Thanks Guys

We had a wonderful experience with Nick @ Approved Plumbing. We had a leak underneath the bathroom…read morevanity. Nick was able to fix - no more leaks! He was very knowledgeable! Very easy to work with and answered all of our questions. Highly recommend Approved Plumbing! Bob U.

It all started with a phone call to a polite friendly person and ended with a job perfectly done…read more The plumber that came out, Dawson, was professional and took the time to explain fully what needed to be done and then finished up by cleaning and leaving my bathroom in perfect working order. I will certainly use them again.

every time I have dealt with this company , they have reached and exceeded my expectations. They…read moreare informed, and if they DON'T have the info/parts at their fingertips, they go the extra mile to find it for you and WILL call back as promised when they find. I have been looked for some rather non standard parts and always find them here. And often I dont know some of the info they need to find it, but they work with me to figure it out. Most recently spoke to Chris and he was a champion in the assistance category, went the extra mile!! debs

Very poor follow-up. I called about getting something repaired and never got a call back. When I…read morereached out again, they told me they thought it had already been fixed. That makes no sense considering no one ever contacted me and I never told them it was repaired. Extremely frustrating experience.

Emir saved my bacon today as I locked myself out of my house. I called him and he gave me a…read moreconcrete estimate for the entire service. Plus he arrived in about 5 minutes! I'm sure that was just lucky timing on my part but it was still greatly appreciated. He was fast and personable. Based on the floating quotes I got from other guys who only gave me a "starting at" quote for the process, this whole process was straightforward and relatively painless for an unexpected expense. So, stress free and moving on with the day was also priceless. I definitely recommend this locksmith.

I locked myself out of my home and needed a lock opened for me. It was around 30 degrees outside…read moreand I had my dog with me. I called E&A and they had a technician out in about 10 minutes. Not sure that this happens always but I was happy it was so quick! The only reason they aren't getting 5 stars is because they didn't confirm my identity (via ID card, etc) before starting the service. I would have thought that was a must-do. It felt a little too easy to have my lock opened. Aside for that potential security miss, the service took less than 5 minutes and I was able to pay with a card. I got an automated reciept immediately to my email. Now, the price..... Since it was an emergency call, the service cost me $102.60 ($95 for the call plus 8% tax). Let's just say I've had my keys attached to me since. I would recommend them and I would use them again in the future!

I needed a very last minute move out cleaning done & Sherelle got me booked & came through for me…read more The cleaning was thorough, instructions followed & she communicated effectively throughout the job because I was unable to be present due to work. Thank you for your professionalism & awesome attitude!!

Cherelle and Mike were awesome! I needed junk hauling and cleaning services days before the…read moreThanksgiving holiday and they were able and willing to accommodate all of my needs! CPH is a great company and they are able to handle multiple jobs. I actually needed a paint job done on my back door and although it wasn't in my original work order request, they were able to complete the paint job as well! They were professional, accommodating and did an overall exceptional job! I would highly recommend CPH.