Going to have surgery tweaked. So professional and trustworthy. I feel comfortable and safe.read more

From the owner: Ophthalmic Physicians Incorporated, based in Mentor, OH, specializes in a wide range of eye care…read moreservices including cataract surgery, LASIK eye surgery, PRK eye surgery, ICL, RLE, IPL treatments, and glaucoma surgery. Our dedicated team of professionals is committed to providing top-notch care and innovative solutions to enhance the vision and overall eye health of our patients. With a focus on advanced techniques and personalized treatment plans tailored to individual needs, we ensure the highest level of expertise throughout every step of the process. Experience exceptional eye care at Ophthalmic Physicians Incorporated today.

First, they could not get my prescription right. I filed for a refund in April! Still waiting!…read morethere is finally a deposit pending, but that has been a week already. so much for a refund within 30 days. they should have said 3 months.

I've been going to this location for years now. Even though it seems that they have a high turnover…read moreand I never see the same optometrist or employees there, I'm usually treated great. Today I had an exceptionally long wait time, about 45 mins. It didn't seem that busy, so I'm a bit stumped. My eye exam was pretty thorough, the optometrist was nice, but I felt rushed and left hanging. I wasn't exactly told that my visit was done, leaving me feeling kind of puzzled. Maybe it was just me? I also saw a lot of the staff members looking bored and gossiping about other customers, which is a big turn off. (Like, hey, hello? I'm sitting here by the desk/reception area waiting for my appointment, I CAN hear every single word you're saying! That's super unprofessional, bitching about bad customers on the sales floor!) But, I digress... So, meh...it's not the worst place I've ever been to, but certainly not the best. It seems that some of the staff need to brush up on their Do's and Dont's of retail etiquette.The receptionists were really nice though. Would I recommend this place? I suppose, if you don't have super high expectations or you're in a pinch.

Amazing staff. Very knowledgeable and kind. Made me and my kids feel right at home. Will return…read morefor all our eye care needs.

I came here after a poor experience at Great Lake Eye Care in Mentor. I was able to get in for an…read moreappt just a few days away, as opposed to a month in advance. I was very pleased with the professionalism and courtesy of the staff here. The antithesis of my experience at GLEC in Mentor.

My eye/vision exam was very comprehensive. The doctor took time to answer my questions and discuss…read moremy concerns. Selecting new glasses was a very enjoyable experience with Lisa.

I got a pair of glasses (bifocal with transitional lenses) from Family EyeCare Clinic in Mentor and…read morehated them, and decided to return them under their 30-day full refund guarantee. When I asked about the refund difference between a simple pair for distance only, they said I wouldn't get any refund because they were 'remaking' the glasses, even though the 2nd pair would be considerably cheaper. So, I returned the original pair for a full $535 refund and will get a pair of glasses elsewhere. The manager didn't blink, she didn't care, didn't try to keep me as a new customer and I walked out happy. I liked the doctor and support staff, but I'm always a bit suspect when the retail optician office sell glasses is inside the eye doctor's office. All of their focuses on makin g money selling glasses, not keeping customers happy.

I've been a patient for years. This is a friendly, professional and efficient office. I enjoy…read morevisiting them. I come in once or twice a year for my exams and to order contact lenses.

$600.00 and more is pricey for a pair of eyeglasses for most people. Please be sure that your…read moreinsurance has you covered before committing to making any payment to them or you may end up paying completely out of pocket. They may notify you that your glasses are ready for pick-up and charge you the full amount before they connect with the insurance company. You could end up thinking that if they get paid by the insurance company after you pay the full amount, that you were not reimbursed for the overpayment. I think there is a problem with how they communicate. It is advisable to be a little bit vigilant and on guard here as the front desk people that you encounter are not very reassuring regarding how the insurance process is working with them and you and they are not very good with people questioning them.

This place is very inviting and welcoming! A young lady, Latisha greeted me promptly and Dr. Boyle…read morewas absolutely amazing and thorough! The whole process was easy and comfortable! I would definately go back in a heartbeat! Everyone here was professional and friendly.

Not only was the eye doctor late for work, but they kept pressuring me to get some retinal scan,…read morethat I did not want. I can safely say that I have never walked out on an eye exam before in my life. I will never go back to this place again.

located in the corner inside of great lakes mall, a great place for anyone. they have a good…read moreselection of back-issues and the staff are always so friendly.

Trip Review : Comics and Friends - Great Lakes Mall - Mentor Ohio…read more Extremely efficient. A great description of this shop. John has everything organized so they use all the space. The new comics are displayed display well at the back of the store surrounded by the more recent books and then the nice selection of back issues. The area around the counter has the cool collectibles, some statues and other goodies. I like the old collectible comic related drinking glasses. Then you resurface into the shelving of Manga, graphic novels, toys and Funkos. Up front there are some display cases full of older collectible comics and a rack of t-shirts. Check out the pics. I was talking to one of the employees and they said that they have six local writers/artists/creators coming in for free comic book day this Saturday and John will have his convention stock broken out and set up. His convention stock is amazing for silver age and golden age and key comics ! Be sure to stop out to the mall and say hi to John and his crew and thank ls to Comics and Friends again for all the support for Neo ComicCon

Doctor was good the desk people don't answer calls and suck overall good place if you have Medicaidread more

I always have a great visit from the staff and Doctor's, never a bad visit, been going to them for…read more6yrs now.

I am a long time patient of the good doctor and his staff. They are cordial and professional, and…read morealways have the latest technology to assure that your eyes are healthy, and that you will leave with the best vision possible. Would give more stars if they were available!

Amazing customer service. Friendly staff. I haven't been to the eye doctors in about 8 years. The…read moreladies at the front desk were beyond nice. They made me feel comfortable and got everything correct with the billing (wahoo!). The doctor was super nice and not pushy. Will go back to for my next exam.

I have been going to Dr. Q. since 2008. He is simply the best. Fast, efficient, accurate, and…read morecompassionate. He also never tires of instructing the customer on any aspect of eye health/ vision needs, etc. Highly recommended. He also purchased a digital machine which takes detailed pictures of the eye, leading to a very nuanced, accurate indication of eye health. His prices are modest and affordable.

From the owner: Dr Qotaynah's number one priority is providing quality vision care to the Mentor community. His…read moreoffice has very knowledgeable doctors and a friendly staff dedicated to fulfilling all of your eye care needs including: comprehensive eye exams, contact lens fitting, surgical consultations for Lasik and Cataracts, eye disease treatment (i.e. red eye, foreign body removal & Diabetic exam), emergency care, and caring for some of the more complicated cases that others might have given up on. In addition, he is well established with opthalmologist in the surrounding areas if the need arises for special testing or surgery.