Dr. Thatcher and Angela took such great care of me! The office is very nice and they have a great…read moreselection of frames. I would recommend them to anyone! My eye exam was easy and pain free. Thank you!

The best optometrist in the city! I am absolutely blown away by their kindness and professionalism…read more Both Dr. Thatcher and Angela were incredibly wonderful in taking care of my acute concern today, and they made me feel welcome and comfortable. I'm so grateful for their help. If you have any eye concerns, simply want a checkup and prescription update, or want some fashionable new glasses, this is the place to go!

I had accidentally stepped on my glasses and the one side that fits over the ear got really bent!!…read moreSo I brought them into to Eyes in Chagrin today and they were able to bend them back into the right position using heat and they fit Great again and no charge for their time!!!! Made my Day!-Thank You

Came here to pick up my girlfriends glasses. The people were very helpful and I tried on a few…read morepairs of glasses for myself and have one picked out that I'll be purchasing soon. They also mentioned my girlfriend would have to come in to adjust the glasses so there were no surprises and to make them fit perfectly. It's a bit more expensive than warby Parker but the service and selection you get can't be beat. Would highly recommend.

I found this place on my vision providers website. I'd never seen this place, but I am very…read morefamiliar with the area. Scheduling an appointment online was easy and they followed up with a confirmation call and text. The staff was extremely nice and I actually enjoyed that the practice had some updated equipment that I hadn't seen. I was so happy to pay an extra $39 to have a picture taken of my eye, rather than having that puff of air blown in my eye. While there wasn't a huge selection of frames, they had some very nice options.

I promised myself a few years ago that I would never walk in Eyetique ever again because of poor…read moreservice that I had experienced there. But a few weeks ago while looking through the window a kind woman, called out to me and welcomed me to Eyetique. I later learned that her name was Michelle and after talking with her about just the frames I had been admiring, I was ready to give them another try. Just last week my glasses arrived. Michelle called me directly and gave me the hours of the store and the times in which worked best to come in. I went to the store last Thursday. Michelle had already polished my glasses. She set me down to ensure that everything was the right fit and invited me back to have the glasses tuned up as they get more comfortable on my face. I love Eyetiques selection, but the only reason why I drove from Columbus, Ohio to the Pepperpike suburb was because of Michelle, she is kind, considerate, and a true professional.

I got burned by my last eye doctor, not literally, but close. The last prescription they gave me…read morehad me seeing alternate realities. So yes, I probably annoyed poor Dr. Farmer with a million paranoid questions, but he was patient, calm, and didn't even flinch when I asked if my eyes were haunted. I went for every test they offered because it's cheaper to catch something early than to walk into walls later. Exams here are priced about the same as anywhere else, but the frame selection? It's like a fashion show for your face. Paula was super helpful, and the tech, whose name I forgot, was so kind and careful you could tell he treats every lens like a baby bird. You'll pay a bit more for glasses here, but these are your eyes, not a gas station souvenir. I learned that the hard way at a discount place where my glasses looked great but reading a stop sign became a group project. If you want to actually see what you're doing in life again and not just squint hopefully, go see Dr. Farmer. Worth every penny and every awkward "one or two?" moment.

First time to this location. I was greeted immediately and…read morewarmly. It was a great first impression. The location was bright and there is a huge selection of glasses. The employees were nice and knowledgeable. My exam was easy peasy.

Best service Unique classes where you don't have to worry…read moreabout someone else wearing the same frame or saying "I have those same framed" I don't mind spending the money for the frames but the lenses cost is high for top quality material, crystal clear and can see. I want but from the typical stores anymore. Since wearing these lenses, my prescription have remained the same, now that worth the money

I only waited 2 minutes for my appointment. The Doctor was great. Professional and fun staff…read more Service while choosing glasses couldn't not have been better! Best stock of glass types, colors and frame styles. Truly representative of the brands they offer, including international offerings. I will definitely go back.

Competent and caring describe Scott Pendergast. I know from first hand experience how scary an eye…read moreemergency can be to the entire family. Dr. Scott Pendergast from Retinal Associates is a Dr. that you can always rely on to act with the highest skill, professionalism and compassion.

I had an annual eye appointment today with Dr. Jasleen Kaur. It was very wonderful I could schedule…read moreappointments clearly online, and the system worked well and gave you the right amount of reminders. I love that they have Saturday times so you don't have to take off of work if you don't want to (and probably good for kids). Without a doubt this is where I will be going for all my future eye appointments. Dr. Kaur did a wonderful job; I feel like eye doctor appointments the way most people feel about dentist appointments. But Dr. Kaur made it so easy and relaxing, simple and lovely. She's a great doctor, highly recommend.

Leanna was a Breath of fresh air! So positive and helpful! Received a trial pair of contacts since…read moreI was out and waiting for shipment. Very Helpful and Understanding! You made our day and others while we were there! Leanna Thanks for the Positive Energy and Good Vibes!

Ok first off, let me say I've been a lens crafters patron for over 20 years. Back when I had…read moreexcellent insurance coverage with low deductibles and great coverage, I spent on average 500.00 for a pie of glasses. No big deal, I was working and doing well. So I paid it without pain. I retired early at age 62 and was without any insurance. Ordered glasses at LensCrafters as always and paid little attention to price but was woken up fast at the price of glasses!! But, the lens crafters people miraculously reached in the drawer and pulled out coupons and bang! My glasses cost around 500.00. Now I finally turned 65, and have coverage again, immediately went to renew my prescription and get new glasses, guess what the price was for bare minimum glasses? Old style metal frames, no new tech... 579.00!!! Now I'm on fixed income and learning to pay attention to prices so I asked them if they could help out with a manufacturers coupon or something... the junior optician just said .."nope!" So I took my prescription and walked out. Went around the corner to vision quest and the same glasses WITH the bells and whistles cost 300.00! Shame on lens crafters! They lost me forever! Now I must comment that Dr. Beal and his staff in the back were amazing and I will always use them for my yearly checkup!

Last Friday, 6/07, I had the best experience with your associate Redell…read more I hadn't been to the store since the pandemic, so 4 years! Anyway, Redell took his time with me, and was very thorough with answers. While with me, he greeted everyone that walked into the store. I like that. He cares about customer service and he cared about me! I don't find that kind of caring many places these days. Every associate in the store was as welcoming and took the time with their customers. So, kudos to Redell and his staff. I will be back to see him! Thank you.

This gem of an eyeglass store has been around for almost 30 years. The owner, has been in the…read morebusiness for much longer, and is the finest at what she does. Gone are the professionals who can do adjustment's, or repairs. I have never seen a better selection of frames at all price points. Please do yourself a favor, and check them out for your next pair of show stopping glasses.......not a day goes by when I'm out and about, that someone doesn't comment on my glasses.. if I could give more stars, I would.

I have been filling my prescriptions and buying my frames for years at Eye wear at…read more......... I had an accident with my glasses. I can not see without them. I went to EAV for help. Mike looked at the frame, took it in the back, and after a few minutes declared them totaled. The good news was, EAV has such a wonderful selection of frames ranging from Budget to Designer Mike was able to find a frame that matched my lenses as well as my budget. I was on way in less than an hour. The bonus was my wife liked the new frames better than the ones she had originally chosen.