Great truck and trailers inventory. Great customer service. Great company. See Evelio Ayala.read more

Jim Kerwin in sales, and Maria Salas in service have both been amazing!…read moreI was having trouble getting my California-based Landoll Trailer serviced in a timely manner, then I heard Midco Sales in AZ could possibly get it done faster. Called them up, and within a few days, I was dropping my trailer off to them for repairs. They started on it right away, and kept me updated with the ETA for needed parts, the status of the repairs, and every other imaginable update they could along the way. The trailer was ready nearly two weeks than it was expected to be ready with the other service centers I had contacted previously. Great job, Midco!

I called Kyle McKibbon about a used Verona LE. He initially responded quickly and said that he…read morewould follow up on the questions that I asked about the price and condition of the coach. After two phone calls, multiple texts, and three days later, Kyle gave me no answers. He said that he was waiting for the boss to give him an answer, then said that the boss was in meetings all day, then said that he (Kyle) was at a Renegade function and when I asked to talk with someone else, he said that the non-answer must have been an answer "no" to my question. Wow! That is pathetic customer service! If it took three days to not get an answer on four rear tires, how long would it take to write up and process the deal and get the coach serviced so I could pick it up? He admitted that they had the coach unsold for 6 months and had another buyer that had not been able to get it bought either . I certainly know why.

Expensive for covered extended warranty work.  We have an extended warranty and one of the items…read morefound while doing Preventative Maintenance (PM) work was covered under our warranty. HOWEVER,  Velocity Truck Centers' repair work was overpriced and most of the charges not covered by extended warranty.  Example:  1.7 Hours to diagnose a leak, 2.2 Hours to Remove and Repair, and 1 Hour Access.  (Total:  $1,219.40)  WOW, that doesn't include the part!  The location of the repair was at the rear of the coach, top of rack support, removing a few screws.  Extended warranty company paid for 2 Hours.  (Total:  $250.00).  We had to pay $869.40 because neither company would budge and we needed our coach back to get to a commitment. Note:  We took our RV there due to an Engine Light on and they work on Freightliners.  While we had it there they recommended to perform PM.

Dwight came when he said he would in a Sunday afternoon and only fixed what he needed to-did not…read moretry to upsell. We had additional issues after we left the area and reached out to him and he got back to us right away and we feel he went above and beyond! Would highly recommend!

Outstanding customer service! Our Norcold refrigerator stopped working. We replaced a fuse but…read morestill would not functioned. Left a message for Brad on Sunday and didn't expected a call back until Monday. We were pleasantly surprised when he called shortly afterwards and offered to help. Our next pleasant surprise was that he suggested that try to fix it over the phone. Within a few minutes he explained a few things for my husband to check and got our refrigerator working. No charge! If you need mobile RV service Brad is the man!

I've had poor experiences with a few other Chevy service departments, thankfully this was not one…read moreof them. I had Paul W. as my advisors and he was great to work with. Communicated well, listened to my concerns, and didn't try to feed me any BS. I'll absolutely come back to Freeway Chevy the next time I need to.

Andres Jimenez was so informative and thoughtful, very experienced in all the aspects of the…read morevehicle I had selected. I would highly recommend Andres for your next Chevrolet purchase. Lynn Gernand

I would like to thank Carson for going above and beyond making sure I was taking care of even…read morethough the reservations completely messed up. True professional very kind. Got me on my way very quickly. I can't say enough good things about Carson. Thank you. He was even hustling around on a broken leg.

This post is specifically for the two gentleman that helped me with a difficult task of packing a…read moreBarbie jeep into two boxes. They were very adamant about problem solving and helping me make it work in the best and most efficient way possible. Unfortunately I didn't get their names, but it was two African American gentleman in their 20s probably, one with dreads and one with a low fade. Again, they were so helpful and patient and determined to help me solve my problem. They helped me from start to finish and I couldn't be more grateful for their assistance. I would definitely go back for their care and wonderful customer service. Give those guys a bonus!

Kevin and his team are awesome. I was referred to his shop almost 20 years ago and would not take…read moremy vehicles to any other mechanic in town. They may not always be the least expensive option, but if want your car or truck fixed correctly, the first time and not have to pay for another shop to fix it a second time this is the shop to go to.

By far my worst experience dealing with any kind of business or service…read more Please be super careful and cautious if you have any plans in taking your car for service. I called the shop on a Monday and they did not get to it until Friday, that was the easy part of all this nightmare situation. The car doesn't crank over and I was referred by a mechanic to take it to a shop that works on the electrical components of the car, so I did. I came by a few times to the shop to check on the progress and the car was still parked at the same location. When I got there and tried to explain what was wrong with my car I got different answers with one of the mechanics stating it could be the starter and the mechanic stated the engine was seized. I truly believe they did not move the car from where I left it and charged me $170 for the diagnostic. Lastly, the most disturbing act by this company was they intentionally opened my key fob and damaged the microchip, costing an additional $280, when I called the locksmith they stated someone had opened the fob and dismantled the component. They admitted fault and paid for the replacement key.

I'm really not sure why but I sometimes stray to a different shop for work to be done on my bikes…read moreMaybe it's timing, maybe it's when I need something and when a place is open, maybe it's how fast I need something (like a tire?), who knows. But I truly have to stop. I always find my way back to Independant. Bob, Mike, (and to be honest) every person that's ever worked here have always been like brothers and sisters. They truly take care of their customers like they have known them for years. I like to do a lot of my own stuff but when there's something I'm not comfortable with because maybe I've never tried it, I know I can depend on these folks to give me the absolute BEST price, and the absolute BEST work with no bullshit! If you ride, and you're in the east valley, this is the place to come. If you ride and you're in the west valley, it's worth the ride or drive (if you have to trailer your bike) and this is still the place to come.

Brought in my bike as it sat for almost 2yrs. I needed new tires, battery and spark plugs to get it…read moreback up n running. Service was quick, friendly and communication was great as I was kept updated on all ongoings before any repairs or changes done. I will gladly continue to support local old school shops as they seem to be a dying breed. The showroom has plenty of bikes on display and many accessories to buy!

I've been in the market for a diesel pusher and live in California, so I communicated with multiple…read moredealers before narrowing down a few to visit in Arizona. In every conversation, I explained exactly what I was looking for and asked salespeople to be upfront about any flaws. I also requested photos and videos because I wanted to use my time wisely before making the long, hot trip to AZ. When I connected with Alex and Alfonso at Specialty RV about two of their rigs, they stood out immediately. They were very detailed about both the good and the bad, took the time to do a video call, and sent plenty of photos. Once I made the trip, the difference was clear. Other dealers had not represented their inventory accurately, but Alex and Alfonso at Specialty RV were spot on with every detail. They were professional, friendly, and there was absolutely no pressure. I haven't completed a purchase yet, but based on my experience so far, I have to say working with them has been exceptional.

beware of this dealership. bought a car a year ago. first…read moremonth started having issues with the doors and windows. would not open. so many malfunctions started showing up the gas tank cover is broken. seatbelts stop working compressor a/c went out seats stop working. Beeping sound doesn't stop. many many more issues. contacted the dealership many times and neve returned call or emails we are preparing to call the news to do a story on this dealership.

Imperial Trailers in Mesa is the kind of mom-and-pop shop you want in your corner during a trailer…read moreemergency. They got me set up with two trailer hubs quickly, working with urgency and keeping communication clear the entire time. They answer their phones, get things done fast, and genuinely care about their customers. If you're in the market for trailer service, this is the place to go.

Great people, helped us with a flat on our trailer in the middle of this heat. Will be going to…read morethem for any sort of maintenance or parts. Very straight forward too, which is a plus.