Stopped by last minute around 2:30 pm today and got a dip mani and gel pedi. Lena was my tech and…read moreI'm pretty sure she's the owner as well. She was really fun, and clearly running a solid business because within five minutes of me coming in they were starting to stack up with walk in appointments. I mentioned I had about an hour before I had to get back to work and Lena was so considerate about making sure to not go over, so I'd not miss work at all. She checked in with customers who were waiting for treatments and continuously answered calls as she worked. This woman does like five jobs at once. For people who aren't fans of the vibe: this is an independent AAPI owned business. Maybe we can be cool with not every store culture and owner fitting our cookie cutter view of Minnesota. Personally I love that Lena runs this spot her own way with her own attitude in the middle of a pretty white neighborhood, and she's killing it! Oh and duh: my nails are hot.

I rarely leave negative reviews, but I feel other customers should know about my experience…read more On May 31 7:43 PM, Highland Spa Nails texted me asking for feedback about my appointment. The very next day, June 1, I responded with detailed concerns about both my pedicure and full set. I explained that I paid for the upgraded pedicure package, but the water was FREEZING cold, the "extended massage" was practically nonexistent, my calluses were barely addressed, and the overall pedicure felt rushed and incomplete. It was HORRIBLE. I also explained that my nails were crooked, extremely thick, uneven in length, pointed outward, had acrylic buildup around the cuticles, and looked poorly shaped overall. I was disappointed because I spent approximately $160 and felt the quality did not reflect the price. After sending that feedback, I received no response for an entire week. When I followed up, expressing my disappointment with the lack of communication, I was suddenly told that a staff member would be contacted and would reach out to me. I agreed and waited again. Nobody contacted me. I eventually called the salon myself and was told that their guarantee only applies if issues are brought to their attention before leaving the salon or within three days. The problem with that explanation is that I DID contact them within three days--I actually responded to their feedback request the very next day, on June 1. Rather than acknowledging that I had followed their policy, I was repeatedly told, "That's all I can tell you." What makes this even more frustrating is that my appointment ended at closing time, and I felt rushed out as the staff were closing the salon. The doors had already been locked and had to be unlocked for me to leave. I wasn't standing there inspecting every toenail because I trusted that the services I paid for had been completed properly, even though. I may not have gotten the massage I wanted. The quality of the work was disappointing, but the customer service afterward was worse. I made multiple attempts to resolve this privately before posting a review. I have screenshots of the feedback request, my response on June 1, the follow-up messages, and the later conversation where I was told staff would contact me. I understand that mistakes happen. What I don't understand is asking customers for feedback, ignoring that feedback when it's negative, and then later refusing to address the issue by citing a deadline that the customer actually met. Unfortunately, I cannot recommend this salon based on either the quality of the service or the way my concerns were handled afterward.

As this spa was close to my boarding terminal and I can also use my priority pass, I came here to…read moreunwind from a business trip and get ready for my flight. I had a half an hour compression chair massage and I paid extra to have a face mask as well as a half hour heating pad rest afterwards. The place is huge in comparison to other airport spas I have been to. Staff: I counted six staff and I was the only customer that I noticed. Prices: for the chair and pad, it is fairly priced. For the human based services, it averages about $50 per 15 min which is a little higher than average but bough I bet it's great. Will I come back here again, of course!

I was just told by a man at the information desk that the XpresSpa had closed. Also, it apparently…read moredidn't have showers. Not even the Delta Sky Club has showers at MSP. Avoid these barbarian lands.

I have had acrylic nails for 23 years. Being extremely soft, they naturally start splitting on the…read moreside. Having good acrylic nails PREVENTS this from happening! And my hands look wonderful. I research Yelp very thoroughly reading as many reviews as possible. This takes days. I selected Will and found his work to be IMPECCABLE, extremely meticulous, top top quality, strong and they lasted 5 -6 weeks before one loosened. He has many many years of experience. A four star rating instead of a much deserved 5 star is because of only 2 factors: the liquid compound he uses to mix with the acrylic powder, and the final finishing "sanding smoothing" step of the new acrylic nail . My dad was a Prof of Biochemistry so I am very aware of chemicals. Will unfortunately uses an unusually strong smelling chemical needed to bond the acrylic powder. I have asthma too and could not tolerate the pungency of this chemical. Then in the final filing/ smoothing of the newly bonded acrylic he uses his tiny electric sander which creates a very fine granular dust which bothered my eyes and caused me to cough. My former acrylic nail beautician in Florida did this sanding via hand. This manual process greatly decreases the high volume of dust. I can not ask Will to use a less toxic pungent chemical nor switch to manual sanding. So sadly I must find someone else. He is an EXTREMELY good artisan and craftsman and gave me BEAUTIFUL nails!!

I like the atmosphere here, but the quality of service depends on who you get. A few months ago the…read moreguy doing my pedicure cut me and just painted over the blood. He nicked the woman next to me, also. I've decided I need to go elsewhere.

I stopped in here a few weeks ago on the recommendation of a friend, and I'm so glad I did! Service…read morewas prompt and friendly, and my gel nails have not chipped or lifted in the three weeks since I got my manicure. I am not especially easy or careful with my nails - I work with kids and have two pets, and am often outside or working with my hands. My nails held up through it all. Highly recommended!

I just got a great manicure today from Kelly with the newish shellac-style nail polish. I'm really…read moreexcited about it because my nails not only look stellar, this new type of polish will last at least 2 weeks without chipping! Kelly has a cute, cozy space in S. Minneapolis with lots of niceties: coffee or tea, a comfortable manicure chair, soothing music, nail polish for purchase and free street parking. I'd highly recommend going in for a service- not only for the expert job she does, but because she's an authentic and caring professional.

I always have an excellent experience here. The owner is so kind and does an excellent job. They…read moreintroduced me to Dazzle Dry nail polish and they have a large color selection- finally something that is long-lasting and doesn't cause weeks of damage to my nails! They're pretty busy so it's best to make an appointment. It's a joined nail salon and alteration shop where the wife is the tailor. I only get my nails done here!

Great relaxing pedicure, clean salon, nail tech was very nice. Only thing missing was a hot towel…read moreor more foot/leg massage. Would recommend!

Loved my experience at Natural Nails with a classic pedicure ($45)! They provide slippers and even…read morehave a drying station for your freshly done toes. Staffs are warm, welcoming, and professional!

I get pretty basic nails/colors biweekly and have tried other salons in the area but keep ending…read moreback here. Fair pricing and I'm usually able to get in quickly. I do appreciate appointment times being respected as I've had problems with waiting 30+ min even with an appointment at other places. Lots of colors to choose from. The parking situation can be challenging.

I originally rated them 5 stars but my nails were uneven, chipped within a week and also were…read moreweirdly filed. Some parts of my nail weren't even fully painted. I did rounded nails, and somehow some nails were sharp around the edges and underneath, and some of my black french tip were painted unevenly and i left with nail polish on my finger. I had to unfortunately push my review down to one star. There were issues I had originally ignored as I was excited to come in and get my nails done after about 3 years of not doing so and for my birthday dinner later on. I ran into issues like my original tech not showing at my allotted time for my full set after my pedicure was done, and being charged the wrong amount and my husband hearing the staff say I was charged the wrong amount. I had waited a long time for each of my appointments to start also. I ended up having to remove these nails after the given 2 week "fill" time period and ended up discovering that the acrylic used had come off with an acetone soak in a gummy state and realized MMA was used on my nails. It was extremely difficult to remove, time consuming and very painful, and I'm not really wanting to go back to this salon now. I also recall during my appointment, sitting next to clients who notified their techs that they had issues removing their previous sets. I will say their receptionist is a sweetheart who did handle the charging and no-show of my tech wonderfully and apologized, and they were super attentive to us, so this is not on them. I do not know who supplies the original kits for the techs, but MMA should never be used on our nails.

At one point in time this was my go to salon, but after several issues I just had to stop going…read morethere. The first thing is the Manager, TiTi. She is literally crazy. I had a very terrible experience that included really bad pain because of how the nail tech was doing my pedicure. I loudly said ouch once then thinking it wouldn't happen again, I yelled ouch loudly a a second time. this was due to how much pressure the nail tech was using. I should have demanded to leave right then, but I felt bad and I stupidly stayed. now the manager being crazy was the final reason I won't go back. I informed her of my injured nails and how they happened to end up that way, which was at the hands of her tech. Both nail techs on either sides of my tech both looked up when I yelled ow as well as their customers. No one said anything to me from the nail salon. The manager was at the salon at this time walking around. the tech finished up my pedicure and I paid and tipped against everything in me and left. By that evening I was in so much pain in my toe, so I called and talked to TiTi the manager the next day. Her way of resolving it was to offer me a credit to come again. Thinking about these things are what me upset about this whole situation. 1. Dirty Tools are 100% NOT cleaned by each tech in between customers!!!!! I asked once about someone else's "dust" from their nail going on me and tech laughed it off! Gross!!! clue #1 2. Manager made it clear the tech did nothing wrong and that it was my toes that were wrong. WHAT?? 3. Main reason I will never ever go back - after telling Manager I would not be visiting this salon again and would just like my money back. Refund that's it. Tech still kept the tip I should have never given. She (TiTi) treated me and talked to me like I was garbage or less than garbage once I asked for just a refund. Her demeanor completely changed and now she was just mean and crazy! I was told finally to come in to the salon - that's the only way we can refund you. which is not true. Upon standing at the front desk while completely keeping. My mouth shut I stood there, smiled, got out my credit card, handed it to her and then she made a phone call that she stayed on the entire time of this interaction. She kept telling me - I do not give refunds. I never do this. I just smiled and waited. She then comes around the desk and insists that I take my shoes and socks off and show her my toes. I said "No, I will not, I have to go run to the bank". She says, oh you have to run? I thought you could hardly walk. I said, what???? Then I realized between the language barrier she was asking me to show her my bare foot. I said no. She was not happy! She glared at me while she was still on the phone and still glaring at me while she processed the transaction. I didn't back down though!!! I should have prefaced this entire story by saying I have never left a review of any kind on Yelp or anywhere. This is my first. Sorry so long. Didn't want to leave anything out. This is my two cents. 1. Mean, crazy manager TiTi 2. Not clean tools that they're using 3. manage doesn't give customer even the slightest bit of understanding after being physically injured with major pain during just a pedicure! Trying to save someone from having this happen to them!!!!

Definitely the best nail salon I've ever been to! It's such a welcoming, clean space and every…read morestaff member I chatted with was so friendly! Kelly did my manicure and was meticulous about getting my nails shaped just right. Celeste added some cute nail art, and together they made sure my nails turned out beautifully!

I love that Haven uses waterless services and safer products. The new space is cute and clean with…read morebetter parking. The staff is friendly and professional. Sometimes it can be challenging to get an appointment but it's worth the wait.

I LOVE Jenny! I have been seeing her for decades and it is always nothing short of a joy and slice…read moreof serenity at Accolades with her. Love LOVE my hair cut! I cannot stop looking at it in the mirror or feeling how light and carefree my hair is. The atmosphere is chill, front desk staff, assistance and everyone are so very kind and helpful. Love the Aveda tea, the complimentary neck and scalp massage. Check out the products that are designed and created by the owners with you in mind! I will always book my haircuts and other services around when I am back in MN from wherever I am in the world. It is just worth the wait for consistent quality and a pure zen experience.

Unfortunately they are no longer doing nails after 7/1/26. So sad to see this service abandoned…read more Love the one-stop shop for hair, nails & massages. Bummer but I guess they make a lot more on other services...

Friendly staff and came at noon busy time so got right in for my pedicure and love that they also…read moreoffer waxing as well so got my eye brows done before vacation. Reasonable price for my gel pedicure. They offer pop and water to guests so that's nice. First time here. Lisa was my mail tech and be mindful that her force is a bit much for the deep tissue massage of your legs.

Stopped into Lyndale Nails on the 4th of July for a walk-in appointment and had a great experience…read more I was greeted right away by Tammy and didn't have to wait to be seen. The pedicure was relaxing...definitely recommend the Richfield Pedicure or the Natural Harmony Pedicure. My builder gel nails turned out really well. Clean, polished, and exactly what I asked for. Cindy did a really good job! The staff was friendly and professional, and the overall vibe was calm and welcoming. I'll definitely be back.