I originally rated them 5 stars but my nails were uneven, chipped within a week and also were weirdly filed. Some parts of my nail weren't even fully painted. I did rounded nails, and somehow some nails were sharp around the edges and underneath, and some of my black french tip were painted unevenly and i left with nail polish on my finger. I had to unfortunately push my review down to one star. There were issues I had originally ignored as I was excited to come in and get my nails done after about 3 years of not doing so and for my birthday dinner later on. I ran into issues like my original tech not showing at my allotted time for my full set after my pedicure was done, and being charged the wrong amount and my husband hearing the staff say I was charged the wrong amount. I had waited a long time for each of my appointments to start also. I ended up having to remove these nails after the given 2 week "fill" time period and ended up discovering that the acrylic used had come off with an acetone soak in a gummy state and realized MMA was used on my nails. It was extremely difficult to remove, time consuming and very painful, and I'm not really wanting to go back to this salon now. I also recall during my appointment, sitting next to clients who notified their techs that they had issues removing their previous sets. I will say their receptionist is a sweetheart who did handle the charging and no-show of my tech wonderfully and apologized, and they were super attentive to us, so this is not on them. I do not know who supplies the original kits for the techs, but MMA should never be used on our nails. read more

Serenity Nails & Spa - Skin Care Near Me - Saint Paul, Minnesota

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At one point in time this was my go to salon, but after several issues I just had to stop going there. The first thing is the Manager, TiTi. She is literally crazy. I had a very terrible experience that included really bad pain because of how the nail tech was doing my pedicure. I loudly said ouch once then thinking it wouldn't happen again, I yelled ouch loudly a a second time. this was due to how much pressure the nail tech was using. I should have demanded to leave right then, but I felt bad and I stupidly stayed. now the manager being crazy was the final reason I won't go back. I informed her of my injured nails and how they happened to end up that way, which was at the hands of her tech. Both nail techs on either sides of my tech both looked up when I yelled ow as well as their customers. No one said anything to me from the nail salon. The manager was at the salon at this time walking around. the tech finished up my pedicure and I paid and tipped against everything in me and left. By that evening I was in so much pain in my toe, so I called and talked to TiTi the manager the next day. Her way of resolving it was to offer me a credit to come again. Thinking about these things are what me upset about this whole situation. 1. Dirty Tools are 100% NOT cleaned by each tech in between customers!!!!! I asked once about someone else's "dust" from their nail going on me and tech laughed it off! Gross!!! clue #1 2. Manager made it clear the tech did nothing wrong and that it was my toes that were wrong. WHAT?? 3. Main reason I will never ever go back - after telling Manager I would not be visiting this salon again and would just like my money back. Refund that's it. Tech still kept the tip I should have never given. She (TiTi) treated me and talked to me like I was garbage or less than garbage once I asked for just a refund. Her demeanor completely changed and now she was just mean and crazy! I was told finally to come in to the salon - that's the only way we can refund you. which is not true. Upon standing at the front desk while completely keeping. My mouth shut I stood there, smiled, got out my credit card, handed it to her and then she made a phone call that she stayed on the entire time of this interaction. She kept telling me - I do not give refunds. I never do this. I just smiled and waited. She then comes around the desk and insists that I take my shoes and socks off and show her my toes. I said "No, I will not, I have to go run to the bank". She says, oh you have to run? I thought you could hardly walk. I said, what???? Then I realized between the language barrier she was asking me to show her my bare foot. I said no. She was not happy! She glared at me while she was still on the phone and still glaring at me while she processed the transaction. I didn't back down though!!! I should have prefaced this entire story by saying I have never left a review of any kind on Yelp or anywhere. This is my first. Sorry so long. Didn't want to leave anything out. This is my two cents. 1. Mean, crazy manager TiTi 2. Not clean tools that they're using 3. manage doesn't give customer even the slightest bit of understanding after being physically injured with major pain during just a pedicure! Trying to save someone from having this happen to them!!!! read more

Used to love this place. Today I went for a gel pedi and the tech rushed through and my nails didn't completely cure. She was also pretty agressive with the drill and now my cuticles are inflamed. Will not be back read more

Anytime I need a luxurious pedicure I come to Serenity, my mom introduced me to this salon when I first moved to town a couple of years ago. Anytime I need a great pedicure where they do a stellar job with clean up and attention to detail I come to this salon. I just recently got some color for the first time and it was so subtle and pink it looked like my natural color, my nail tech got it completely right as far as the color choice and I was really pleased with the color on both my nails and my toenails. They always do a great job at this place, so please come and support this local business!! read more

Serenity Nails & Spa - Skin Care Near Me - Saint Paul, Minnesota

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I came here for the first time and I had a great experience! Candy was my nail tech and she did an amazing job! I had a really detailed design request and I couldn't be happier with the results! Thank you Candy!! read more

Serenity Nails & Spa - The Very Hungry Caterpillar Nails - Skin Care Near Me - Saint Paul, Minnesota

I have been coming here for over 10 years and had a terrible experience three weeks ago that has changed everything. The final product of my nails was burgundy around the edges, my nails were all different lengths and my cuticles were bleeding!! I told the lady who was doing my nails that it hurt. I waited the evening to see if my nails improved and they didn't, they got worse. I had small open cuts around my fingers which hurt. 2 days later I went back to the salon in hopes that we could work something out as I have been a loyal customer and the quality had not aligned with what was expected for the service. I went back into the salon where the manager shamed and gaslit me in front of the entire salon. Telling me that my cuticles were cut as they were so that nail polish would cover my entire nail. And that with darker colors it will always be darker around the sides. She then went on to tell me that getting your nails done isn't like going to buy a clothing item where you can return it since someone has put time and effort in doing my nails. It was a TERRIBLE experience. I shared my experience on Instagram where several people commented back to me saying that the service at Serenity has gone down hill. I want to help anyone else not have a poor experience like I did. I will never return. Included are pictures from my experience. Thank you for reading. read more

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I had a fantastic pedicure at Serenity. The appointment started right on time. There were lots of colors to choose from. The space and tools looked hygienic and clean. Also appreciated credit card payment option. read more

I had never been to this nail salon before and I had an amazing experience. I went with a few friends and we all got pedicures, they look great and the workers were so kind and helpful. The woman doing my pedicure asked me a few times to make sure I was doing good and that the water or towels weren't too hot which was really nice. They offered water and the environment was very peaceful. Definitely recommend!! read more

I've been going to this salon a few times a year for about a decade. The staff is kind and skilled. The prices are competitive. The space is clean and well-maintained. What's not to like? read more

My two go-to salons for nails closed in the last couple years and I was referred here by one of them. So glad I took them up on it. Clean, bright, busy, lots of color choices. Got right in, same day. The only thing I'd give a heads up to is - you need cash for a tip! I felt so bad I didn't have much cash my first visit. My manicure lasted over two weeks, pedicure eve longer. I'll be going back but this time with a tip. read more

My now go-to nail place! Treated with such respect and kindness on check in, and very personal service. Very reasonable prices. They are quick and efficient with their work, and accommodating to fixing accidental bumps. So glad I found serenity! read more

I had never been here before but I'll definitely be back. I had Tina who was welcoming and did a great job on my finger and toenails. The salon was clean and didn't smell like chemicals. I went with 2 friends and they made sure we sat near each other. read more

Serenity Nails & Spa - Skin Care Near Me - Saint Paul, Minnesota

loved the place at first, the people there are nice. But then I got a horrible toe infection from the tools they used. I also asked for the lowest level of pedicure and they proceeded to give me their most expensive one. read more

This place is for sure one of my favorite places when it comes to getting a little pampering. The pricing is awesome, and you can walk-in as well as make appointments. They were one of the nicer and cleaner Salons even before COVID. The precautions they use to keep everyone safe is beyond compare. You call when you enter if you are using the back door, I don't know about the front. You wash your hands immediately after entering. You check in, and they ask you to sit somewhere. The seating placement is at least 6ft apart. Customers are wearing masks, and staff are wearing masks and gloves. As soon as you are completed you see them cleaning thoroughly the space that was just occupied. I'm a creature of habit, so when I first started going here I would like to request the same person, however they don't always allow that. I had to see someone else on more then one occasion, but that wasn't a problem. The techs are equally friendly, competent, and great at their jobs. The reason I am only giving it a 4 instead of a 5 is that I haven't gotten a pedicure here yet, and so I personally can't say they are the best of the best. I still have a place that I prefer to go to if I'm getting a Pedi. No fault of theirs, just my own preference. If that changes, I know I will try here first and possibly update my review. read more

Best. Nail. Experience. Ever. I came here a few days ago and let me just say- amazing. Right when I walked in it felt lively and clean. I started off with a basic gel manicure, which turned out great. I then went on to get my nails redone from an awful experience at another solan. They did such a good job. I went from sloppy, mis-shapen nails, to clean, new pretty nails. I fully recommend this place. read more

Serenity Nails & Spa - Perfectly shapen, will all nails even - Skin Care Near Me - Saint Paul, Minnesota

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My two go-to salons for nails closed in the last couple years and I was referred here by one of them. So glad I took them up on it. Clean, bright, busy, lots of color choices. Got right in, same day. The only thing I'd give a heads up to is - you need cash for a tip! I felt so bad I didn't have much cash my first visit. My manicure lasted over two weeks, pedicure even longer . I'll be going back but this time with a tip. read more

Serenity Nails & Spa - Skin Care Near Me - Saint Paul, Minnesota

I have (had) been a good client for at least 5 years. I appreciate how hard they work having to move from one client to another. Over the past year the quality of the work has fallen off. Several of the nail tech's are new and are not experienced enough to provide good service and no one seems to care The last time I went the nail tech did a poor job of filing my nails, they had ridges and really no shape. When I pointed this out, she didn't see this as a issue so I left with bad nails. I will not be going back. Patty C read more

I came in yesterday to get my nails done for a wedding. I got acrylics full set but the nail techs pushed me to do dip powder. I wanted a simple ombré from pink to white with chrome. If she didn't know how to do it properly she should have told me. The results were thick and crooked. I asked her to fix the thickness and she had to start over shaving and removing the dip powder. Then she just dipped my fingers once in a pink powder and put chrome on top which is not what I wanted. She then proceeded to tell me that since she shaved down my nail that they would most likely break. Not only that but my nail tech also filed my nails to where multiple nails were completely crooked and when I told her to fix she tried convincing me that my nail just grows crooked and there was little she can do to fix when I've got my nails down hundreds of times and obviously that was a lie. I spent 2 hours in the chair only to return the next day with a broken nail and spent almost $200 total including my regular pedi. I made a appointment for 1pm which I was told on the phone that it would be free of charge for the service. I came on time for and they had me waiting for 34 minutes only to be told they will charge me $10 for the service in a rather rude fashion. I usually don't leave reviews however this is the worst salon I've ever been to and overpriced. read more

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First time coming here & this is less than 24 hours from getting my toes done. I asked to please avoid the sides of my toe nails since I've had ingrown toe nail surgery twice & now it's infected from who knows what. read more

Serenity Nails & Spa - Toe nail - Skin Care Near Me - Saint Paul, Minnesota

My mom and I have made this our go-to nail salon! They always do such a wonderful job and are so nice. I've never felt rushed. They really care about making sure you are happy with your manicure/pedicure. I would definitely recommend this salon!!! read more

Serenity Nails & Spa - Skin Care Near Me - Saint Paul, Minnesota

Serenity is a huge salon. You walk in and there are pedicure stations lining each wall with manicure stations down the middle. Once you check-in they hand you a slip and wait for a tech to be available. It probably took less than five minutes before I say down and they were very busy! I was here for a bridal party so we had our own polish the bride wanted but it was easy to have them use it. May did my nails and she was great. Seriously the fastest manicure I've ever had but without losing any quality. It probably took about 15-20 minutes and I was out of the chair and under the nail dryer. Nail were done on Friday and they're still looking great. I work with books and a lot of paper so to have my manicure only slightly chipping (mainly from my doing) is fantastic! I will definitely be going back. read more

Serenity Nails & Spa - Skin Care Near Me - Saint Paul, Minnesota

I have been going here for the last few months for dip manicures and I am so happy everytime I go! I got tips for my first set and now I just do dip on my natural nail because they have grown so much! The dip usually lasts me up to 5 weeks. I've never had an issue getting an appointment. Service is always great too! Highly recommend!! read more

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Fantastic experience! I brought my daughters (5.5 and 3.5) and the nail technicians were so patient, kind, and helpful with both of them! And all of our manicures and pedicures look fantastic. We will definitely be back. read more

I came here b/c my all time favorite nail place, Bee's salon (next door) was closed for a few weeks (the owners went on vacation; this place is by appointment only, BTW). So, I decided to try Serenity nails. First, the place was HUGE - the appearance of the front is deceiving. It's actually huge inside. However, this is like the Walmart-factory of pedicures. They churn people out so quickly, it wasn't personable at all and the pedicure sucked. I definitely will continue to go to Bee's instead - smaller, much more personable, and much better service for the pedicure. read more

Serenity Nails & Spa - Menu - Skin Care Near Me - Saint Paul, Minnesota

I'm so impressed to say the least! I have found a new spot. Went in with a reference picture and left with my nails looking identical to the picture I showed. Jenny took great care of my nails and went above and beyond. The employees at the front desk were super sweet and welcoming. I had an amazing time today and was blown away by my end result. I 110% recommend this place. read more

Serenity Nails & Spa - Reference pocture - Skin Care Near Me - Saint Paul, Minnesota

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Nail ladies are always so sweet, especially the owner. Nails are great quality. I've been there many times and I will continue to come back.

First time for me at Serenity. Tina's pedicure from start to finish was fabulous and professional. I had the Herbal Spa pedicure (lavender) with gel polish. Tina chatted with me and gave me her complete attention. I'm scheduled to go back in 4 weeks. Oh! CASH ONLY for tips. read more

I've been on the hunt for a good nail salon for 6 months and I thought Serenity was going to be the one. Unfortunately, I got a brutal nail infection after my nail tech butchered my cuticles. I asked her to take it easy and not to trim the cuticles at the base of my nail, just the sides, but it didn't help. My pedicure was nice, but the cuticle work was so aggressive I couldn't relax. It's too bad because I liked the salon and they had a ton of gel and dip colors to choose from. If you go, just ask for them to push your cuticles instead of trim them. read more

Serenity Nails & Spa - Day 1 - Skin Care Near Me - Saint Paul, Minnesota

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LENA! LENA! LENA! She is the ONLY person I want to do my nails. It's took me months to find a tech I like and I love her service!!! I always get my nails dipped and she does a fantastic job every time. She knows I have "issues" with Emory boards (I've been cut several times in the past by people who are sawing too fast and hard) so she goes very slowly and gently to make me feel more comfortable. She is incredibly meticulous and makes sure each nail looks perfect. Sometimes it takes about an hour and a half, but that's okay because they look amazing when she's done. Aside from her, everyone I have encountered there is very polite and friendly. Very nice, relaxing atmosphere. Lots of room for groups. I love it here and won't go anywhere else! read more

Serenity Nails & Spa - Skin Care Near Me - Saint Paul, Minnesota

I'm not great about pampering myself but decided I wanted to have long nails again. I did a bunch of research and this place had glowing reviews, so I thought I would give it a shot. The staff is so welcoming, even for walk ins. I have had a gel powder and gel polish manicure twice now, and my nails are gorgeous and get tons of compliments. The gels didn't break at all and no chips in the polish. I love doing my own nails, but this has been such a time saver! My nails always look amazing. They do not take AmEx and make sure to bring cash for tips. read more

Serenity Nails & Spa - Skin Care Near Me - Saint Paul, Minnesota

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By far the best pedicure I think I've ever gotten! I was early and waiting in the reception area, offered water numerous times, and got to my pedi chair right when my appt started. I waited there for a bit till my nail tech greeted me, asked my name and we chatted. Super friendly and very professional. I am 9 mos pregnant and thankfully have had no swelling of my feet or ankles, so I told him to go to town with the massage. He was very careful to ask if I had tender spots though, because so many pregnant ladies are sore and swollen. Amazing massage, I nearly fell asleep. I liked while he was trimming my toes and clipping cuticles, there was a little spot that became red in the corner of my toe. Was not bleeding, but asked if it was hurting before he continued. Never had anyone ask me that at a nail salon! Generally if they hurt you or you flinch, they get irritated or super annoyed. He really took his time and my nails look fantastic. Can't wait to get one more pedi here before my baby arrives!!! $27 because I brought cash for everything. So so worth it. read more

Serenity Nails & Spa - Perfect pink pedi - Skin Care Near Me - Saint Paul, Minnesota

I've had 2 pedicures in my life. The first one was 2 years ago (at a local salon here in St. Paul) and it resulted in me despising pedicures. Raw, red, sore feet was the result and I wasn't looking to repeat that experience. However, after my fabulous manicure experience at Serenity, I decided to conquer my foot fear. I made an appointment, grabbed my friend for moral support, picked some bright green polish and a Pepsi and I was on my way. It was wonderful. I even told the woman afterwards about my fear. She told me most places scrub too hard and too much. No need for that. If there is a down-side, it's that I will be spending more money not only for manicures here, but pedicures. Ka-ching! read more

Went in for a bachelorette party nail day and everything was great. The staff were super friendly and accommodating despite some of us coming in later due to bad traffic. My nail tech May was professional, friendly, and did a wonderful job. They used a nail glue to attach my tips, and she shortened the length cause the first round was a little too long. We brought in wine and they supplied cups. read more

Serenity Nails & Spa - Dip with tips, first time with SNS and added acrylics, loved it! - Skin Care Near Me - Saint Paul, Minnesota

How could you be so rude to my mother? And on Mother's Day! I have been a customer for about a year and referred lots of people but never again! I took my mother to get her nails as a special treat for Mother's Day and unfortunately we got the owner as her technician. This is the second time my mother has been so unlucky. Not only did you pay no attention to her, you hurt her with your rough treatment! Time to find another nail place. read more

Sister and I enjoyed our Pedis with Kevin and Mindy. $30 for a GOOD pedicure is reasonable. Reclining massage chairs, beautiful atmosphere and CLEAN TOOLS! My polish looks great... Not sloppy like some I've had. They take their time with leg/foot massage too. read more

Serenity Nails & Spa - My pedi! - Skin Care Near Me - Saint Paul, Minnesota

Have come to Serenity on and off for years, and sadly, each time I give them another try, I am disappointed. This time Vonnie was using her tools on my skin during my powder dip. She shot me a dirty look when I let her know she was hurting me (to the point of bleeding). Shot me another dirty look and spoke to her coworker about me in her language after I asked her to remove excess polish/dipping powder from my hands. Just wow. You can't request specific technicians 'at this time', so I won't be back. Too bad. Amy does a nice job. read more

Serenity Nails & Spa - Skin Care Near Me - Saint Paul, Minnesota

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They are a place which is meticulous with its service. A little bit more spendy than your other out of mall places. Make an appointment during prime hours or be prepared to wait. I finally found my "place". read more

Serenity Nails & Spa - Don't mind my chubby hands- look the gal was pretty thorough with getting it to look nice. I didn't even have to ask. - Skin Care Near Me - Saint Paul, Minnesota

From the outside I wouldn't have ever guess that the ambiance is as beautiful as it is inside! It really is a SPA! Service is top notch! Right when my friend and I walked in we were greeted with smiles and conversation. We initially thought we wanted gel manicures but I'm so glad the shop manager educated us about dip nails. Love love love the dip nails done on my friend and I! No weird gap from my cuticle to the nail, and it's guaranteed to last a full 14 days. I can't wait to tell all of my friends and family about this shop and I can't wait to come back! read more

Serenity Nails & Spa - Dipped nails - Skin Care Near Me - Saint Paul, Minnesota

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Meh. Pretty place but they just want to get you in and out. We called to ask if they had paraffin pedicures, which they said they did, made an appointment, confirmed in person we wanted a paraffin pedi, sat down and got super quick generic Pedi. When we asked for paraffin we were told it was too late, we should have told someone sooner. What's the point of the girl at the front desk then? I told her after we didn't get what we'd requested and she blamed us for not telling the nail techs? But the girl at the front was the one who entered our appointment into the computer? If they messed up, fine, but blaming us instead of saying oh our bad? Lame. Pretty place but I'm not impressed read more

I've been going here for dip manicures for over a year and have had a wonderful nail experience every time! All of the staff are friendly and fun, as well as great at what they do. It's apparent that they have protocols in place for COVID precautions, as well as for general cleanliness/sanitation of tools they're using. read more