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Saint Paul, MN

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Accolades Salon Spa

3.9 (311 reviews)
Open • 9:00 am - 8:00 pm
Updated 1 week ago

Services - Accolades Salon Spa

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Reviews With Photos

Burns after facial
Chooky L.

I am 70 years old and booked a facial so I could look better for photos at my wedding 5 days later. I chose one on the advice of the person I spoke with. I let her know I just wanted my skin to look a bit better, no miracles expected. I typically have good skin and have never had issues with facials at other places. I let the lady who did the facial know that same information just before the procedure. The treatment was painful and I questioned that and was told that was normal. Result-I have burns all over my face. I have no idea how long this will take to heal. I went back in today for assistance and am still waiting on the owner to help.

Haircut and 10 pack foils and highlight on fleek
Michael K.

I've had a handful of services at Accolades. I discovered this salon as it's where my mom goes. She's not a big fan of harsh chemicals and Accolades was the best option in town. I've been for haircuts, colors, highlights, and massages. Every time I've been I'm left feeling so impressed. Everyone is phenomenal and they also have Aveda products sold here (including having the tea on site which I get every time lol). 10/10 would recommend!

Nails 1 day after gel manicure.

My nails showed signs of wear and chipping 2 day after a gel manicure. The salons response: "Usually with gel polish we say 3-5 days depending on the length of the nail and the nail beds but gel is definitely not meant for everyone" I've had gel manicures before this and they usually last at least 7+ days without a mar. What I took away from this response is they don't guarantee their work.

Cami L.

So friendly immediately on arrival. Greeting, offer of refreshments, smiles. Service was done on time and Ali was so sweet, professional and kind. Thank you,I will be back. (Gel manicure)

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Reviews are mixed. Many highlight the skilled stylists, welcoming atmosphere, and wide range of services.

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2 months ago

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Alana E.

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18 days ago

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Alana E.

Thank you, Elizabeth!

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5 months ago

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Alana E.

Thank you so much for your kind words. We appreciate your support!

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3 months ago

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Alana E.

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26 days ago

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9 months ago

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2 years ago

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Alana E.

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1 year ago

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Alana E.

Thank you for this kind review! We can't wait to see you again!

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2 years ago

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Alana E.

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4 years ago

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Alana E.

Thank you so much for recommending us!

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4 years ago

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Alana E.

We are so happy to hear you had a great experience!

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2 years ago

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Alana E.

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3 years ago

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Alana E.

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2 years ago

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Alana E.

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3 years ago

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Alana E.

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1 year ago

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Alana E.

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3 years ago

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Alana E.

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2 years ago

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Alana E.

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3 years ago

Lovely people here. Lola is the best! They give you free mini facials when getting hair done. Just lovely'

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Alana E.

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3 years ago

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Alana E.

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2 years ago

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Alana E.

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6 years ago

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3 years ago

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Alana E.

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4 years ago

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Alana E.

Thank you for the visit and we are glad you had a relaxing time!

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4 years ago

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Alana E.

We are so sorry to hear this. We do hope you give us a second chance!

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3 years ago

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Alana E.

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3 years ago

I really enjoyed my appt with Alexis. She looked at the pics I brought in and did a great job with my hair. I will be back

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Alana E.

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4 years ago

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Alana E.

Thank you and congrats!

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3 years ago

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Alana E.

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5 years ago

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Alana E.

Paula, thanks for the suggestion and the great review!

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7 years ago

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2 years ago

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Alana E.

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3 years ago

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Alana E.

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3 years ago

Ani was amazing! It was my firrst time at a salon and she made my vision for my haircut come true!

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Alana E.

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3 years ago

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Alana E.

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3 years ago

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Alana E.

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3 years ago

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Alana E.

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4 years ago

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Alana E.

We love to hear that. Thank you!

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3 years ago

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Alana E.

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6 years ago

Helpful 5
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Page 1 of 8

Ask the Community - Accolades Salon Spa

Review Highlights - Accolades Salon Spa

“Josy was sweet as can be and did a wonderful job but after a day with my new color I realized I wanted even more.”

Mentioned in 11 reviews

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Highland Spa Nails

Highland Spa Nails

3.3(115 reviews)
0.7 mi•Highland
•$$

Stopped by last minute around 2:30 pm today and got a dip mani and gel pedi. Lena was my tech and…read moreI'm pretty sure she's the owner as well. She was really fun, and clearly running a solid business because within five minutes of me coming in they were starting to stack up with walk in appointments. I mentioned I had about an hour before I had to get back to work and Lena was so considerate about making sure to not go over, so I'd not miss work at all. She checked in with customers who were waiting for treatments and continuously answered calls as she worked. This woman does like five jobs at once. For people who aren't fans of the vibe: this is an independent AAPI owned business. Maybe we can be cool with not every store culture and owner fitting our cookie cutter view of Minnesota. Personally I love that Lena runs this spot her own way with her own attitude in the middle of a pretty white neighborhood, and she's killing it! Oh and duh: my nails are hot.

I rarely leave negative reviews, but I feel other customers should know about my experience…read more On May 31 7:43 PM, Highland Spa Nails texted me asking for feedback about my appointment. The very next day, June 1, I responded with detailed concerns about both my pedicure and full set. I explained that I paid for the upgraded pedicure package, but the water was FREEZING cold, the "extended massage" was practically nonexistent, my calluses were barely addressed, and the overall pedicure felt rushed and incomplete. It was HORRIBLE. I also explained that my nails were crooked, extremely thick, uneven in length, pointed outward, had acrylic buildup around the cuticles, and looked poorly shaped overall. I was disappointed because I spent approximately $160 and felt the quality did not reflect the price. After sending that feedback, I received no response for an entire week. When I followed up, expressing my disappointment with the lack of communication, I was suddenly told that a staff member would be contacted and would reach out to me. I agreed and waited again. Nobody contacted me. I eventually called the salon myself and was told that their guarantee only applies if issues are brought to their attention before leaving the salon or within three days. The problem with that explanation is that I DID contact them within three days--I actually responded to their feedback request the very next day, on June 1. Rather than acknowledging that I had followed their policy, I was repeatedly told, "That's all I can tell you." What makes this even more frustrating is that my appointment ended at closing time, and I felt rushed out as the staff were closing the salon. The doors had already been locked and had to be unlocked for me to leave. I wasn't standing there inspecting every toenail because I trusted that the services I paid for had been completed properly, even though. I may not have gotten the massage I wanted. The quality of the work was disappointing, but the customer service afterward was worse. I made multiple attempts to resolve this privately before posting a review. I have screenshots of the feedback request, my response on June 1, the follow-up messages, and the later conversation where I was told staff would contact me. I understand that mistakes happen. What I don't understand is asking customers for feedback, ignoring that feedback when it's negative, and then later refusing to address the issue by citing a deadline that the customer actually met. Unfortunately, I cannot recommend this salon based on either the quality of the service or the way my concerns were handled afterward.

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Highland Spa Nails
Highland Spa Nails
Highland Spa Nails

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Accolades Salon Spa - skincare - Updated October 2026

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