PLEASE READ…read more At this point it has been more than 2 years since I first met with staff at Zel Skin. It took me a long time to write this because my experience receiving treatments with them was very negative, and it has taken me a long time to recover, both physically and emotionally. For anyone considering treatments with Zel Skin, and in particular, Dr. Adam Schmitt, I would strongly advise you to seek alternate consultations and treatments. Below is the outline of my experience with them. It is difficult for me to write this, but it is important for me to share in case I can prevent this experience for anyone else. In 2020 I came to Zel Skin for tattoo removal. I had a tattoo on the inside of my left forearm, unfortunately my body had a bad reaction to the red ink in the tattoo, and it was a source of ongoing discomfort that I wanted to remove. The clinic told me that they couldn't proceed with conventional laser tattoo removal, because of the risks associated with the red ink being dissolved into my bloodstream, potentially causing a worse reaction. Instead, in consultation with Dr. Brian Zelickson, I was advised to have the tattoo removed surgically in a series of procedures. The plan was to slice out a strip of skin from the middle of the tattoo (which was about 3.5 inches at its longest and 2 inches at its widest), stitch the skin back together, let the wound fully heal, and then repeat that procedure twice more until there was no more tattoo remaining. The first one of these surgeries went smoothly, and the recovery from that initial procedure gave me confidence in the clinic and Dr. Adam Schmitt. Unfortunately, that confidence was misplaced. After the initial surgery, Dr. Adam Schmitt recommended that we proceed with only one additional surgery, rather than following the initial plan. He thought he could remove the rest of the skin with tattoo ink on it with only one more procedure. This was appealing to me because it meant less surgery and faster healing. Unfortunately, this was overly ambitious and even dangerous, and Dr. Adam Schmitt struggled to stitch the skin back together after the tattoo was removed. I was sent home with a large open wound, and inadequate self-care instructions. A nurse that I know in my personal life was appalled that I was sent home in that condition and recommended home visiting wound care. When I asked what was going wrong and why the surgery hadn't proceeded as expected, Dr. Adam Schmitt told me that forearm skin is not as stretchy as other parts of the body. This seems like a fact that he should have taken into account before recommending we proceed with a second surgery removing more skin than originally planned. A couple weeks later, on the recommended timeline, I returned to Zel Skin in order for them to try to fully close the surgical wound they had left me with in the prior visit. Dr. Adam Schmitt continued to struggle to close the gap, and even resorted to removing fatty tissue in order to get the skin to close. This has left my left forearm with a noticeably different shape and size than my right forearm. Although the stitches were able to connect after this follow-up procedure, the skin was so tightly stretched that it began to cut off circulation to my hand. This necessitated reopening the wound in the same visit and restitching. The procedure took over four hours. It was clear Dr. Adam Schmitt and the secretary at ZelSkin were clearing his schedule as the procedure went on and on. When I got home, the wound continued to burst through the stitches and wouldn't stay closed. Please see the attached picture of the final healing, it shows where the stitches continued to burst, tear, and where new scar tissue was formed. It was at this point that my confidence in Zel Skin and Dr. Adam Schmitt was fully exhausted and I began to consult with a different dermatologist and medical team to help me physically recover from this experience and try to get my forearm into a presentable state for my wedding scheduled later that year. The skin was traumatized and flaring up accordingly. This timeline would not have been a concern if not for the disastrous results from Dr. Adam Schmitt's irresponsible approach to my tattoo removal. Later, in reviewing my patient records, I noticed that Zel Skin never submitted costs of the second surgery to my insurance carrier. To me this indicates that they knew that they made a serious mistake in implementing these procedures (which they would not admit to me directly), and didn't want any details leaving their clinic. The records are vague all over actually. Going into this process, I was fully aware that there would be some level of scarring after the tattoo removal was completed. However, the botched surgery, poor judgment by Dr. Adam Schmitt, and Zel Skin's efforts to minimize my concerns led to multiple painful surgeries, unnecessary levels of trauma, and excessive scarring (including the changed shape of my forearm,

Update: The Dr at Zel who provided the service called and apologized. That's very nice and I…read moreappreciate it. It doesn't change my experience at all, but hopefully no one else will share the experience that I had and that's a good thing. I'm updating to 2 starts because I am happy with the product, but I cannot sit here and pretend that I was happy to catch that bill without prior warning.

I bought a Groupon voucher for Ideal Glow in August 2025. I have been unable to reach them to setup…read morean appointment. Today I went to the office and discovered it is not listed on the 13911 Ridgedale Drive Office Directory, the #480 suite is VACANT. Groupon currently has another skincare offer at Ideal Glow. I think Groupon has become a scam as well.

I had a Groupon for a chemical peel, microdermabrasion and photo rejuvenation and I highly…read morerecommend it. The esthetician was very friendly and knowledgeable. She was able to answer all my questions and gave me tips for future skincare.

Staff is truly phenomenal! Professional and skilled! Such a calm ambiance and a feeling of comfort…read morefrom the moment you walk in the door!

Ella did such a wonderful job with my Diamond Glow treatment! My skin looks absolutely beautiful,…read morerefreshed, and glowing. From start to finish, the experience was fantastic, and Ella was so professional and attentive. I'm so happy with the results and would definitely recommend her to anyone looking for a great skincare experience!

Stacie was wonderful, informative and it was a great experience. she did not try to sell me…read moreproduct, but answered completely when I had questions. I definitely look forward to scheduling monthly visits.! Comfortable facilities and very convenient.

I was approaching my 60's and realized I had taken care of my family and put myself of the back…read moreburner. I decided to start taking better care of myself and skincare was the first thing I did. From the moment I walked into Advanced Healing Center, I felt Stacie wanted to do the best for me. She greets with a warm hello and a hug and her treatment room is cozy and very zen. When my treatments are completed, I am so comfortable I don't want to get up! After evaluating my skin in the beginning, she explained what path she would take to achieve the results I was looking for. I followed her advice on my daily rituals and the products feeling amazing on my skin and smell so nice and natural. Over time she has suggested new procedures she think would be beneficial. No pressure ever. I have noticed a big improvement in my skin. It glows, feels amazing and I have noticed a difference in the elasticity. I found Stacie because she was near my home. I moved soon after I started seeing her and despite moving 50 minutes away, I have stayed with her, that's how much I love and appreciate her. She truly wants what's best for her clients and that is a trait that isn't always easy to find these days in business.

Loving my experience with Mill City Laser! So far, I've had 3 treatments and the process has been…read moregreat. First, I had a phone consultation to go over any questions about laser hair removal process. They use a unique system where it's a monthly membership rather than a price per body part - I like that! You can use and maximize your total time in each session. Appointments are every 4-6 weeks depending on the body part. It's quick and easy to get here (though I wish they had parking - but alas, the location is a great spot!) The space itself is very warm and welcoming: a fridge stocked with drinks, little snacks, stickers, and goodies in a comfy waiting area. The treatment rooms are also super bright and welcoming with helpful toiletries and products. I've been super comfortable with the technician - she makes the time pass quickly and comfortably!

I have had an amazing experience from start to finish. I am doing both laser hair removal and dark…read morespot treatment. Mari is incredibly talented and she performs both services with a very small amount of discomfort. I love this place and tell all my friends and family about it! The atmosphere is totally comfortable and not sterile or cold. If you are looking for skillful, efficient, and compassionate laser treatments, look no further! Highly recommend!

I looked for a long time to find a service like this. Heather is fast and efficient, kind and…read morequick. So glad I found her.

Heather is very professional and knowledgeable. Couldn't be happier with the results.read more

Update 12/01/25: 1 had an appointment with a medical tattooist, and she didn't want to touch it…read more She said, it's possible she could make it worse and it wouldn't be permanent. My dermatologist said, lasers, such as excimer, are not guaranteed, not permanent and require ongoing treatments indefinitely. Basically, it would be a life long commitment for a treatment that is not guaranteed. It would be very time consuming going three days a week for an unknown amount of time. Therefore, this is not a viable option. Third, I had a consultation with two plastic surgeons in Plymouth. Initially, they didn't want to touch it because the incisions would cause another problem. I would be swapping one cosmetic problem for another one. Since this was my last resort, the head surgeon agreed to do a little research and reach out to other plastic surgeons for their opinion. He said, the problem is pigment can't be restored, therefore, hypopigmentation can't be treated. I should have gone to him first. At this point, I'm waiting for the plastic surgeon to contact me with a possible solution, if any. Of course, this is the most expensive option with the surgeon's fee, anesthesiologist fee and surgical room fee. I'm looking at thousands of dollars However, if they can fix it, I would find a way to pay for it. Apparently, Stillwater Skin & Spa feel they are being unjustly targeted and reminded other businesses to remain vigilant. With that, if the plastic surgeon is able to fix it, l'll attach a copy of his diagnosis, surgical procedure, all fees and a photo of my face post surgery. Regardless, I will attach a copy of the diagnosis I received from each doctor I consulted with. As l've said more than once, one of those doctors is Stillwater Skin and Spa's medical director. They accused me multiple times of not meeting with them and their medical director. Note, their medical director has been my family physician for 20 years. This should put those accusations to rest. It's very important to me to provide the public updates so this doesn't happen to others. In my opinion, the laser services at Stillwater Skin & Spa should be shut down. The tech that worked on me needs more training before being allowed to perform laser hair removal services. This further proves I'm not out to unjustly target Stillwater Skin & Spa. Nobody should go to this business for laser hair removal. I have no opinion of their other services; laser hair removal was the only treatment I had there. Stillwater Skin & Spa also accused me of threatening to write a review if I wasn't given a refund. This is not true. First of all, they refunded me the portion of my package I did not use. However, they did not refund me for the treatment where I was scarred. The cost for that treatment was $300. I didn't threaten to write a review, I just did it,

Best Med Spa in Town. Friendly, Knowledgeable, professional. Amy has been in the business for over…read more20 years and it shows.

Barb at Finale is gifted at shaping eyebrows! She has an eye for design and takes time to finesse…read moreevery detail. She's gentle and patient while doing eyebrows and especially kind, gentle, and patient doing laser hair removal. Barb is the best!!

Be weary of laser hair removal treatments from here, especially if you have brown skin. I had a…read moreconsultation & 9 treatments for my bikini area with owner, Barb. I have seen little to no results & she just admitted that I was not a good candidate after 9 treatments. She says she told me this at my consult, this is a lie & now waste of time & money. I would advise others to go elsewhere & do more research into lasers for your skin type because she won't be honest with you!