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    True Touch In Verrado

    2.8 (96 reviews)
    ModerateNail Salons
    Closed 9:30 am - 6:00 pm

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    Response time

    10 minutes

    Response rate

    75%

    Services - True Touch In Verrado

    Nail fill-in

    Toe nail fill-in

    Hand nail fill-in

    13 More Services

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

    True Touch In Verrado Photos

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    Recommended Reviews - True Touch In Verrado

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    Been coming to this salon since they opened. The name has been changed probably about 3 or more times(lost count). It's always a hit or miss. This time my right big toe nail was cut really short and you can see the skin underneath. I didn't realize till she started to put the polish on and I thought maybe she'll fix the left toe to look like the right but she didn't. I asked if she can fix it , she said she can do acrylic but I already put the gel on . I told her I'll fix it myself when I get home. She said something in her language and all the employees started to laugh. I was so livid .How am I going to be walking around with one long squared toe nail and another short round toe nail? When she left to get something I got the nail file myself to make the left look more like the right. It's still bad. $55 for this BS.She was rushing too.June 6th around 6:30pm.

    Jolie using an eye shadow palette for my pedicure.

    I come here every two weeks like clock work to get a fill. I think i will be taking my money elsewhere. I went Thursday and "Jolie" always rushes and doesnt make any conversation. She burned me with the nail drill 5-6x. I just went 7/3 for a fill and here we are 24hrs later and my top coat is already peeling off.. i have to say i am pleased with the work the lady does in the first desk when you walk in but DONT go to Jolie she doesnt care. Not to mention she used an EYESHADOW palette as a color on my pedicure.. not very sanitary at all..

    Uneven smoothness, uneven color, thick and bulky, messy, very disappointing. Was told she had to file my skin to remove the color.

    French Acrylic Manicure
    Katie H.

    Excellent place! I was a walk-in and wanted to get a French manicure and pedicure. Thoai did my acrylic manicure, and he was very personable and did very nice work. Very friendly people there! I will definitely be going back. I would like to note that if I could give more than 5 stars on this review, I would give unlimited golden stars.

    Rhonda T.

    This is usually one of my go to spots to get my nails done. i thought i would try a pedicure and it was probably the worst i've ever had. For $65 she did no cuticle work, very minimal callous removal. we came in right when they opened so there was nobody waiting. She left old blue polish on my toes and was going to cover it up with french tip. i had to ask her to remove spots of the old polish. Terrible work

    Gel mani

    Went back again here, since my regular salon is now permanently closed. Went to John and he did a STELLAR job with my nails! He had a lot of work cut out for him too because I had tried to redo my builder nail gel myself (read: disaster) and I had a broken nail going vertically up on one finger . He handled everything with superb care and gentleness, and he did a PERFECT job shaping my nails just the way I like . The gel powder I got looks amazing and stayed nicely with no peeling. He is a wiz with the drill as well and I never felt nervous that he will accidentally cut me with it Seriously, go see him, he's amazing! I've been here several times now with my daughter since the first time I came and every time has been wonderful with John and Mia! Mia is amazing with pedicures and John is fantastic with manicures

    Two gems already have fallen off. This doesnt typically happen to me when I get gems elsewhere
    Laken D.

    The older gentleman who did my nails took his sweet time. They look good and arent lumpy but i wouldnt say theyre the smoothest either. I think i asked for a pretty simple design....kind of bummed he didnt do a second coat of green but also kind of relieved because like i said, took longer than normal.

    Laura H.

    I really appreciate a nice relaxing fair priced pedicure! This place is phenomenal for $35 your pedicure comes with a hot stone massage! Missed Kim today but ask for her!

    To start off, they are only named Cute-icle because their original name BQ Nails got so many bad reviews, they went out of business. Same staff and same products. I went Feb 18 to get a set for my birthday, they were beautiful and I loved them. Usually a full set lasts 3 weeks but as soon as 2 weeks hit, nails started popping off. I went back March 6 to get TWO nails fixed and get the rest filled. I go sit down and the man immediately starts ripping off my nails on all of my fingers. Mind you, I asked for a fill. At this point I tried telling him that he does not need to take off my nails but he ignores me and continues prying them off. Fast forward to the end of my appointment, I look down to my left hand and my pinky nail is round and jagged. I asked for a coffin shaped set and this nail is very obviously off. I noticed the man looking at it but again, he ignores it. Irritated, I just pay $40 and leave. SIX DAYS LATER my middle nail breaks. At this point i'm livid. I go in the next day and say "i need a fix, i got these 6 days ago". the man says "it'll be $5 because it has been a week". Keep in mind, a good set does not break after SIX DAYS. My response was "whatever". I sit down and yet again, no one speaks to me. no hello, no how's your day, nothing. Silence each time I have been there. From afar, my nails look decent but looking close, looks worse than I'd do at home. I DO NOT recommend going here.

    Astrid R.

    I am sure that I am probably going to get some pushback for my review. But I just had a terrible experience at this nail salon with the manager and I cannot believe what a ugly job she did on my nails. UGLY PERSON = UGLY NAILS! LOL So I walk in it is 1:50 PM on a Wednesday afternoon and there's nobody waiting ahead of me all the chairs are occupied the manager long hair older lady tells me it is going to be five minutes for wait time I said perfect I will go next-door grab a Starbucks coffee and come right back it is literally next-door I walked. I came back and signed in at exactly 2:06 PM. They told me it would be just a little while and I am next so I sat down and picked out a color for my gel fill. 30 minutes go by and nobody is free still. I am getting anxious because they keep asking if I want a pedicure, I specifically told him not today, I didn't have the time but she came over and I told her she specifically made me wait an extra half hour after I told her I was in a rush and didn't have the time to get my toes done. I watched her go in the back a few times come back and write something on a notepad, go in the back again and yet finally at 2:50 she calls me back to her chair the exact same manager who keeps getting up to take the people at the front to take payment to check who's doing a pedicure, who's doing a manicure and I at least I'm relieved it is now an hour almost since I've been there. I sit down, I am very polite, I say thank you, I say please, I said I want this color and she goes to grab it no urgency whatsoever. I said no problem in my head because it's just a fill and it shouldn't take more than 35 to 45 minutes. She starts working on my nails, everything's going fine and when it's time to do the actual fill with the powder she is doing a horrible job leaving bumps and making them look like a completely different shape and then I swear to you, this is not a joke, she turns over to talk to the partner sitting next to her and she shows him the bad lumpy job that she is doing on my nails and they both start laughing, not before she gives her a terrified look like I can't believe you're doing that and he has a surprise and shocked look on his face. I, of course don't know what they're talking about, all I can assume is they were talking about the job she was doing on purpose because she purposely leaned over towards him, leaned my hand over to show him the bad lumpy job she was doing on my fingers. At this point I am thinking, oh my goodness, did she get upset because I told her in a very nice Calm way that I did not want the pedicure? because I did not have time. So now I am looking at her like are you serious. Yet I said nothing, I do not want a confrontation with someone who wouldn't understand anything. LoL I just want the job done, I've already been here an hour but the entire 45 minutes that she took to work on my nails she kept getting up she kept taking her time before she even filed them down, she was writing notes about the other coworkers, she was laughing it up, she made a phone call, so she is almost done ready to put on the nail polish, I look down at that one specific Nail that looks distorted, looks like there's an extra duck foot growing out of it and she knows I noticed and yet I said nothing and she did nothing. So she takes her phone as she's about to put on the nail polish called her son. So at this point, I'm just sorry for her. Hahaha. Bitterness is real in this one LoL she never even put a towel down to do my nails who doesn't clean their station before starting a new client? she literally did not clean the station before I sat down. on top of that her attitude and bad bad bad customer service with an even worse nail job. here I am my first time there and it is an unacceptable experience. But what is the point? They won't change. I rather go further north. She will one day get it. I'm over it and will just laugh at her ugliness. I will move on and not think about it again. Hope she has a great day! LoL

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    1 year ago

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    10 months ago

    Excellent pedicure by Marie. Always have received great service here. Have come here for over 2 years. Our go to place.

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    Nancy B.

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    1 year ago

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    1 year ago

    Honestly, the work isn't great and they did steps out of order. I recommend going elsewhere.

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    2 years ago

    My manicurist Marie is the best. She takes her time and does an excellent job. I would not go anywhere else.

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    2 years ago

    Kim is AMAZING! Her detail with my nails and toes were perfection. I will definitely be returning to her.

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    2 years ago

    requested an express pedi $28 a rushed pedi with ridiculous massage was charged $40. not going back

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    2 years ago

    Have had several pedicures (French) each time with different people and have been pleased every time. Salon is clean and spacious.

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    3 years ago

    I had a great nail tech & great pedi. Will definitely return here. Very clean & welcoming atmosphere.

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    Page 1 of 3

    Ask the Community - True Touch In Verrado

    Review Highlights - True Touch In Verrado

    It is very well set up, very clean, no harsh smells, and the gentleman who did my nails, Tom, was excellent!

    Mentioned in 6 reviews

    Read more highlights

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    I had previously had dip nails prior to coming to Umi. I asked for a gel fill with thin natural…read morepink and white gel nails. The first lady was adamant that I need something thicker than gel even though I told her I would like to grow them out and have them look much more natural and to please have them thin. So after she began working, they had to switch me over to someone else who proceeded to do dip nails. Then the new lady kept stopping for one thing or another. I was okay waiting for her to do someone's eyebrows. Shortly after she couldn't find a brush and took forever in the back. Then after continuing to do my nails, she decided that it was time to update some of their books (tracking who was doing what service). I'm very patient and really did not mind waiting even though it was getting slightly annoying. Once I could tell they were almost done, I noticed that the nails looked very, very thick after she was doing the final step...which was exactly what I was trying to avoid and so I asked politely if she could please file them down a bit more to make them thinner, and she said she couldn't file them down too much for some reason I couldn't understand. So I said I just want them to look more natural. So then she proceeds to be very aggressive for the rest of my time there, even when brushing off the dust. That was extremely unprofessional and rude! My nails turned out quite thick even after asking to thin them out. I'm generally easy to please, and don't ever complain or leave bad reviews, but I felt I had to after all that. To top it all off I was overcharged! I asked if she could add $10 to the $60 total so I could pay a tip. So she did put a $10 charge on there plus an additional $10 charge for acrylic removal even though I did not have acrylic begin with. When I asked if she added the $10 tip on there she said that they don't do tips on the machine and that I needed to pay cash for the tip. So I'm baffled as to what the extra $10 x 2 was for. I didn't want to make a scene and so I did end up paying another tip, but I probably shouldn't have at that point. I went in wanting thin natural gel colored nails which probably wouldn't have cost no more than $50 bucks and wound up paying over $100 after all was said and done. This was my first time at this salon and it will surely be my last. Smh.

    This salon is close to my daughter's house, and we have been going since it opened. This salon is…read morevery clean with beautiful decor. The prices are very reasonable and the quality of work has always been great any time we have gone. There's a manager that is there most of the time and everything seems to be running very smoothly each time. We get Manicures and Pedicures. Disposable pedicure bowl covers are used to prevent cross contamination. This is our 'Go To' salon. We have had many nail techs, but we both think Justin does an amazing job.

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    The Spa at The Victory Club - Waiting area

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    The Vic Spa has shown their true colors recently. As a residence of victory we try to support all…read morelocal businesses but when the service is not good and they illustrate a lack of compassion towards their customers that is where we draw the line and stop using their services. This is the case with the Vic Spa. We had made spa reservations for my wife and two friends who were in town to have their nails done the day after New Years Day. The day of New Years Day one of our friends received bad news regarding a family member and had to book an urgent flight back home that evening. The day of the spa treatment which was the next day our other friend woke up not feeling well. She wanted to give it a bit to see if she would maybe feel better but did not so we called the Vic Spa to inform them of the situation and that we would need to cancel the three appointments. They informed us that they would still have to charge us as it was less than 24 hours notice. I'm not sure how we could have given them 24 hours notice since the day prior the service was New Years Day and the entirety of our situation all occurred less than 24 hours before the service. We escalated to their management who still is not empathetic to the situation but did offer to reduce the charges for all three appointments by 50%. I've since read online that others have had similar experiences regarding 24 hour notice at The Vic Spa. In addition to this experience my wife has shared that the couple of times she used the Vic Spa for nails she's had to have them redone in less than a week. We've since found another spa place that has much better service and have not seen issues with nails chipping or flaking. We will continue to use other services like the Vic Kitchen and Bar where we have seen excellent customer service but we will not be back to the Vic Spa and would advise anyone considering them to be ware of their poor service and management.

    I was greeted nicely by Julie at the front desk. She welcomed me and introduced me to their little…read moreboutique which has nice items. She offered me hot tea and a relaxing seat in their private lounge. The ambiance in the lounge was very peaceful with soothing sounds. THEN, I met my masseuse Keri. She made me feel welcome and comfortable. She talked about her approach to helping me. I had two specific pains come to find out we're both related to a different part of my body. She is extremely knowledgeable and explained techniques as she worked her miracle. The massage was all I hoped for. I left feeling relaxed and relieved. I would highly recommend'The Spa'

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    True Touch In Verrado - othersalons - Updated May 2026

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