Beautiful clean work, good customer service & clean environment. Lovely techs, thank you Lin read more

Pretty Nails & Spa - Gel manicure - Nail Salons Near Me - Buckeye, Arizona

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DO NOT SEE KIM (owner) OR BOBA Not that this salon truly cares about quality customer service, I received the worst service ever! I requested a deluxe pedicure, however the nail technician failed to do the bare minimum. She walked away multiple times leaving me to soak in cold water. Just when I think it can't get any worse I'm burned with a hot stone at the bottom of my foot. I did not receive a towel treatment, or extended massage. I am short $63, left with a burned foot and only nail polish. Seriously there are way too many new nail salons to be money hungry and accept any customer who walks through the door while being short staffed. Yes I had multiple opportunities to leave, however after being postpartum was desperate for some relaxation. Apparently that was too much to ask for! read more

Went in Friday 1/16/26 for a pedicure and I had toe nail polish gel stickers on my toe nails. He was annoyed it took him a few minutes longer to remove them with the e-file. We get to the part where he's using the metal foot file. He starts a bit aggressive on the bottom of my right foot but then gets even more aggressive on my right big toe. I then feel an intense burning pain that sent chills through my whole body. No bleeding but I see pink redness on my toe. He didn't bother trying my left foot. He rinses my feet and dries them. Places the foam toe separators to start polishing. That's when I stopped him and ended the service. Maybe the other women are good are pedicures but definitely not the short bald man. I only call him that because I didn't care to get his name. Never got an apology from him. Immediately acted offended and nervous after he injured me. He knew he hurt me. read more

Pretty Nails & Spa - Nail Salons Near Me - Buckeye, Arizona

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I was referred to this nail shop requested. A nail and toe nail gel polish change. Costing me $71.00!!! That is unheard of, I asked what was the gel toe polish change was told $28.00. The gel finger nail change due to my nails being an inch past the nail bed I was charged $44 dollars NO fill!!! SHAME there are other nail shops in the neighborhood that are cheaper! Especially in the financial times we are living in. Nails are a luxury not a NEED!!! Consider the shop you patronize!!! read more

This was a terrible experience. My daughter and I went to get pedicures together. I live out of town and she has three kids so for us to get out on our own was a rare treat. Things started off fine though the wait was long. It was a holiday. We were patient. We got in our chairs we picked our packages. I opted for the deluxe package as I love a hot stone treatment and wanted the paraffin wax. I was burned by the hot wax, it didn't seem like she knew what she was doing with it. On to the not hot stone treatment, they use warm gel packets and the seamed edges of the gel packs were scraping my skin and it hurt so I had to ask her to stop. I didn't feel at all like I was getting what I was paying for so I asked the manager if I could get gel polish in lieu of the not hot stone treatment. Of course the answer was no. I left it alone. Now I just want it to be over. Then all of the sudden the manager now comes and takes over to complete my pedicure (weird) so I'm thinking she re thought the no and was going to provide good customer service and do the right thing, but no think again she was just there to get rid of me and was rude and then as I was putting on my shoes she was spraying cleaner all over and it was getting on me and she was just cleaning all around me, it was so rude. I expressed to her that this was supposed to be a relaxing experience. BIG FAIL she did not care. read more

Had to wait a little but the work done on my nails was really nice. Friendly atmosphere. Good job. Prices were not bad.

Made apt with owner. Got there 15 minutes early. At my appointment time she took a walk in. When I addressed this, she insisted her sister would do a great job. I waited another 38 minutes! Then she did my nails, not at all like the picture I showed! And a brand new set of acrylics, with two nail arts, cost me $110. If this is how the owner will treat you as a new customer, it says everything about their business! read more

Went in today and did a manicure with my acrylics still on, the lady ripped off my nails instead of doing a soak off and caused lots of pain to my natural nails. I wanted to do a gel manicure but she convinced me to do the tap gel and my nails ended up looking like 3 different shades, my bill for 2 pedis and this tap gel was $175 and definitely was not worth it, I will not be coming back. read more

But how is thos ok? Npticedthat one thumb nail was extremly shorter then the othwr one Brought it to her attention and she just wanted to file the other one way down too!! Im seriously so upset! I feel like i just wasted money for someone to do a half ass job Will NEVER be back!! Dont recxomend this place at all!! read more

Pretty Nails & Spa - Nail Salons Near Me - Buckeye, Arizona

Love this salon!! Kim is so talented & sweet!! I appreciate real people & service that is worth my business! I will support whenever am on the other side of the valley!! Thank you for great mani & pedi!! read more

Pretty Nails & Spa - Nail Salons Near Me - Buckeye, Arizona

Why would I make an appointment for 11 o'clock And then I'm not even sat till 11:20 and my granddaughter who is there for her birthday at 11: 30.... we did not even get out of there till 1:45.??? No gel. Simple kids Manny, Pedi, and me a pedicure... My granddaughter did more sitting waiting then her actual manicure and pedicure? When I asked the manager about it, she said we take customers as they come in and if they run long then you have to wait.....So why would I make an appointment when I could've just been a walk-in, make no sense to me??? And customer service means nothing to me if you don't honor my appointments .... That They booked! read more

came 2 years ago for the first time, got gel, it was bleeding onto my skin and they restarted 3 times, then had a whole other tech restart and do my gel, by the end my nails were shaved down so thin and weak. wanted to try again 2 years later, wanted acrylic, waited an hour and a half and finally walked out and while out i was promised 5 minutes and they will start and i said no. today i come back for acrylic again, waited 45 minutes and finally called it and walked out and the workers were acting so confused and told me it will only be another HOUR. read more

I had a wonderful spa day ... Pretty Q Nails and Spa I'm Buckeye Verrado- next Fry's The person to ask for is ( Lee Lee) Has excellent customer service, and wonderful service!!!! When you walk in this place is so beautiful inside, there's so many colors to choose from! You could do gel, you could do dip, you can get regular pedi, and Manicure too !!! ( And don't forget ... They do waxing also !!! Lee Lee will take care of your needs! It's all up to you Take you self to this place and ask for Lee Lee read more

Pretty Nails & Spa - Nail Salons Near Me - Buckeye, Arizona

Today was my first time in there and they did an amazing job on my daughters and mine nails. My daughter is two and she was so sweet and calm with her. My nails came out amazing and so did my daughters! We will be repeat customers read more

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I requested to get a eyebrow lip and a little bit in my nose and I asked them how much they were charge and they said $21 and then they did the same thing on my daughter and charged 35 for her. This is so dumb and outrageous. They said that I we asked for something extra on her when we asked for the same thing. I will never go back to them ever again I highly recommended to NEVER go there. Service is horrible. The vibe there is off. I was on call with a friend that speaks their language and they were just talking bad about my daughter and I. Please don't waste your time on that place. Pricing and their work quality are terrible. We ended up paying a total of $62.00 for two people. Also, on their online website it shows some good prices but in person they change it up and charge a lot more! read more

Pretty Nails & Spa - Show this image IF you go which you shouldn't go. But if you do, show them this so they don't try to be a "smart a**" with you. - Nail Salons Near Me - Buckeye, Arizona

Went in yesterday to get my toes done with a lady with tattoos she was very ruff and woke up today with swollen feet and red around my toes with puss read more

Pretty Nails & Spa - Toes - Nail Salons Near Me - Buckeye, Arizona

The most horrendous experience getting my nails done in 20 years. Arrived at 545pm after calling to see if they had time for a full set. Looked for a price list, there wasn't one. First red flag: "boba" the lady helping me seemed annoyed when I said I like my nails long and almond shape. She cut them shorter than I said to. 2 red flag: way too much acrylic I've literally never seen so much just lapped on at once, dripping on my skin and jewelry. my fingers were burning. The acrylic was so thick it looked like dog nails-extremely curved, and I told her I didn't like it and was confused by her method. 3 red flag: super crooked, she told me it would improve when she filed them. She spent 8 minutes filing one nail I timed it because I started getting annoyed and worried at how much longer this would take since I had already been there an hour and they closed in 20 minutes. It hurt and I told her, she said "I'm just trying to do your nails OKAY" she spent 20 minutes filing two nails. I had 8 more to go plus paint and I was really starting to become frustrated. I have anxiety so I spent the next ten mins arguing about saying how unhappy I was or not. She was getting angry every time I pointed out the many issues I seen. I asked how much a full set was since I never seen a price list. I was shocked when she said $63. That's unreal considering I was only getting one color no design or extra things like rhinestones. Never have I ever paid that much for nails. I was so bothered by this price especially without a price list so when she told her manager to come over I said yes please do. The manager told me for my length it would be $63. I told her that's insane, that I could understand for "Cardi b length" but that's not the case. I told her I was extremely unhappy even tho my nails weren't finished I wanted to leave. I told her she can cut them off it's not like I'm trying to get free nails I am more than happy to pay for a beautiful set of nails that makes me happy instead of this absolute tragedy that was happening. I told her unless your girl wants to start over and make sure I have what I want and absolutely perfect there's no way I'm paying $63 for this. They were aggressive, speaking in a different language, and demanding I talk on FaceTime with the salon owner "Kim" who then tried to argue with me about how "they look fine" and then told me short and square nails are $48. Maybe have a price list then so I know I'm getting robbed and can avoid your business. Who gets fake nails to have them short and square? This was ridiculous. I talked to the owner for a second until I realized I don't have to do any of this. I firmly told her to cut them off and I'd be leaving. I have never been to a salon that doesn't have a price list posted, and most have a smaller version you can look at as well. I asked for a price list multiple times and they refused to give me one. read more

Pretty Nails & Spa - Why would this cost 63 and the short only 48? Quick math tells me that's not a product use correlation. - Nail Salons Near Me - Buckeye, Arizona

Do Not Go Here!!!!!! Wanted a plain manicure, no polish $32 $99 for a mani pedi for a 14 year old.They are price gouging! No other place in the valley charges $15 for a color polish. We were told one price and given another by the smooth talking gentleman at the register. I will be filing a grievance with the BBB as well. Absolutely horrible experience that took almost 3 hours. read more

Pretty Nails & Spa - $99 - Nail Salons Near Me - Buckeye, Arizona

Thank you Ing for the amazing time, manicure and eye brows. Had so much fun talking to you and the people around us. Definitely coming back in two weeks to see you. read more

Pretty Nails & Spa - Natural Pink Dip - Nail Salons Near Me - Buckeye, Arizona

I went to get my ingrown removed and she did take it out and made my toes super smooth and the lady gave me a nice massage, the quality was amazing definitely 5 out 5 read more

Can we just talk about how rude the owner is to his customers?? It's prom/graduation season and he's getting upset that people keep walking in. Umm hello? Isn't that what keeps you in business, your customers?? Also talking down to the young girls knowing that they aren't gonna defend themselves. He's lucky he didn't cross my path. The job itself was mediocre, hence all the other reviews. Only came here cause my husband got me a gift certificate. NEVER AGAIN. **UPDATE- I got an ingrown/infection on my big toe** read more

Pretty Nails & Spa - Rude owner. - Nail Salons Near Me - Buckeye, Arizona

Nails by Kim. she is always attentive and sweet and the other artists are also very kind and caring! This salon never fails, everyone is great! read more

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Every time I call ahead to make an appointment, I'm told to come in. Then I sit and wait to be serviced. The last three times I've gone in, I have felt like they're in a rush to get me out the door. I bring in specific pictures of what I want done, and the last four times, the tech does her own variation of the picture, to the point it looks nothing like what I ask for. And she always asks, "don't you like it?" And I'm too polite to tell her that I don't.", so I just smile and say "sure." Because she's in a rush to get more people in the store. I don't think customer service is a priority, rather how many they can squeeze into a day. But I don't like it. If I'm paying good money for a service, plus extra for simple art, and they're charging me for something I didn't ask for.... It's not right. Two pics are what I requested and what I got. read more

Pretty Nails & Spa - WHAT I REQUESTED.... - Nail Salons Near Me - Buckeye, Arizona

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If I could give zero stars I would. This is how my nails turned out (pic with 2 nails). I wanted bright orange glitter on the tips. They painters orange and then painted a glitter on top of that. It looks terrible. Also asked for the palm tree on the right and got an I don't even know what that is but NOT even close to looking like a palm tree. Do not recommend this place at all. read more

Pretty Nails & Spa - They're terrible!!!! - Nail Salons Near Me - Buckeye, Arizona

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What i don't appreciate is being RACIALLY PROFILED.& treated the way i was at your business due to your staff and you as an owner being okay with being ok with the establishment being managed by that man & even acknowledge the sick behavior of your staff is why I'll continue to let clients know you and your business will fail to service people of color professionally and kindly . You're staff even will flood the floor because he doesn't know how to use the pedicure chairs.. Thank you kindly to the owner who's let us know based on their response A YEAR LATER THEY even they use it as a money mill and don't care about the clients paying. Since a year ago I've definitely found another nail salon- your filthy establishment and horrible service is why I'll happy left and would never ever return I'll continue to remind people how trash your facilities and services are there is nothing "fun " abut mistreating paying customers read more

Pretty Nails & Spa - You can feel free to find DIVERSITY AND SENSITIVITY TRAINING for the RACIST AND DEROGATORY BEHAVIOR FROM THE STAFF. - Nail Salons Near Me - Buckeye, Arizona

My daughter LOVED this day of pampering at Pretty Nails & Spa! From the time we walked in until the time we left it was a very inviting & friendly place to be! Sister Boba was very patient with my daughter but then again my daughter is a very good kid! She sat still & only moved once that caused a smear but the lady was quick to fix it without complaint. read more

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Such a chill salon! I've been 3 times so far, 2 walk ins and 1 appointment. Never was told to come back another day or had to wait more than a few minutes. Ing did my nails today, and she did exactly what I wanted and added her own flair on the design. Love it! Really a great managed shop and I highly recommend you check it out! Better than any salon in the area! read more

Pretty Nails & Spa - Powder dip, nail design - Nail Salons Near Me - Buckeye, Arizona

Awesome people great pedi. Only issue was asked everyone except me if I wanted water or pop. Normally this would be a non issue however this is the second time in a row this happened. Otherwise I am still going back when I need another pedi. read more

Pretty Nails & Spa - Awesome color. Ready for St. Patrick's Day. - Nail Salons Near Me - Buckeye, Arizona

I went in just now at 10:45am with my dad, we both needed pedicures. My dad started on his and they said it would be a couple minutes for someone to come do mine. My dad's pedicure was done and I still wasn't even attended. I waited and waited. I ended up just not doing anything at all. When the other walk in came in, they started on her pedicure immediately. I had already been there waiting and it just was not fair. This isn't the first time they've done this to me either. read more

First, for those of you who wonder why this salon got 2 stars : - The previous owner did a terrible job on managing this salon. Not anymore! Please don't judge the stars but not knowing the situation - Luckily, this place now have new owners! They're super professional and they did their job perfectly Second, I got my birthday nails done by the new owner which was Kim. What can I say besides I'm super happy about the result. - Kim was very sweet and nice and also professional - She can literally do any kinds of nail arts The place is super clean and sanitized. The staff and the owners are super friendly. If you're looking for a place to get your nails and lashes professionally done, go to this place! I'm in love ! read more

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She did ask for the soak and why it wasn't done. She was told it would take took long. My daughter didn't have anywhere to be so she wasn't rushing. The tech was. Regardless, the techs being the professionals should've advised of the time and then that be her choice. But instead they want people in and out like a revolving door. My daughters nail beds were damaged due to this. It's been months. My daughter has since learned to do her own nails and will be getting her license. All she wanted was a simple apology and she didn't even get that! Anywho, I won't be going back and forth with this. Just advice to communicate with the clients and LISTEN if something is hurting them, something is clearly wrong. read more

Wouldn't go here again. From the reviews I expected a nice place. Got there it was loud and messy. I only came in for a soak off, the lady was very rough and heavy handed. She left me alone for a long time and barely checked up on me. An hour had passed and I just got up washed my hands and paid and left. Did not feel cared for at all. I would never go here again. I couldn't even understand the lady and she just walked away while im standing there confused. Expected a nice salon did not get that . read more

I am updating my review. I now only get my nails done by Lena. She is the only one I trust and she does an excellent job. I've not had a problem with peeling or breakage. Make sure you call and schedule an appt with her though. She is usually very busy. read more

First time visiting this nail salon, took my aunt and we both got pedis. Best pedi I've ever had! Will definitely be going back

Just wanted to say the nail tech, Ing, was absolutely great! She takes her time and is very thorough. This was my first time doing dip nails and she made it look so easy. Already have my next appointment with her. read more

Pretty Nails & Spa - Dip nails - Nail Salons Near Me - Buckeye, Arizona

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So I was in desperate need of a full service nail job and waxing . I was visibly AZ from CALI . My aunt and cousin highly recommend this location. I didn't have an appointment and was able to walk in and get everything that I needed done. Hanna did my eyebrows and my pedicure which both came out amazing . My manicure was also amazing . Here is something that you may need to be aware of the manicure cost includes gel nail so worth it . When I come back I will most definitely be making another appointment to get my nails. This is a great place . read more

Pretty Nails & Spa - Nail Salons Near Me - Buckeye, Arizona

I came today to see if Ing could wax my eyebrows, no one was at the front desk and then some lady said she wasn't in today and that was it. No one offered me someone else there to wax my bros or to see if they could schedule me the next time Ing would be in. Love the way Ing does my brows but some of the people there could use a little training. read more

Ok so im updating... three days later a nail already broke off easily and when I got to the salon another customer said theirs break every time too and not to go there. I gave them the benefit of the doubt but I've never had a nail break that fast. Crappy product. Should have known when I didn't recognize most of the brands. This salon could be good if they stepped up their game and didn't get cheap shit. I still recommend Adriana if you do go. read more

Second time i have went there and #1 acted like he is master of ALL! Yelling at me, talking to customers ABOUT me to try and get them on his side. I actually dont believe i have EVER in my LIFE been treated so poorly by someone in a business than i have by him, not once but TWICE on two seperate occasions. Its a shame because the other nail technicians are amazing. My nails look amazing. Conversation was fun. I wish i didnt have to deal with him cause i would go back. He is so awful though i will never go again! Number #1 sits in the front. A issue i had was i was using a american express card and the card reader was saying invalid card. My girl just didnt know enough about it so she was going to get the woman in the back to help. Well #1 just couldnt help him self and had to jump in and he says.. "She doesnt speak english." I said, "Yes she does. I just sat with her for the last 40 mins and she did just fine. She just doesnt understand what the machine says." And before i could get the next word out he says.. So what are you going to do about it? (Meaning how am i gunna pay my bill) Like thats the first freaking place he went too. Just so rude. I never said i couldnt pay the bill. All i wanted to know was why the machine was saying invalid card so maybe i needed to call american express and see what was going on. So at that point i got mad. And went off on him, and brought up my last trip where he made me cry. *last trip* I had asked what he was going to do about my nail that was ripped And whoa he lost it. Like he yelled for a solid min at me. I had tears coming down my face. The woman sitting o. The pedi chair went to get up to leave because she was horrified with what just happened and he instructed her to stay. It was soo uncomfortable. I also had picked out a navy blue color because i am obsessed right now. He goes and grabs another color last second and says, "this more pretty for you'. I was soo mortified by everything i said okay. This guy needs to learn where he is. Its america. You dont get to talk to woman that way here. After i left today i went to walmart and someone spotted me from nail shop today and came up to me and said OMG THAT GUY IS SOOO RUDE. HE MADE. ME CRY LAST TIME I WAS IN!!! Soo this is just is MO!!! So 2 times i have went to the nail salon and left feeling soooo upset. Makes me so mad. If he goes the nail shop would be amazing. Number 1 needs to go. Plain and simple. read more

**updated with new pic of my daughters nails only 27 hours after getting them done** went YESTERDAY spent $200 mani pedi and we have nails chipping already. Mine look a week old because I had to remove my cuticles myself. Curious to see how long they last. I get it, busy for mothers day, but they rushed thru so much to go thru as many clients as possible to make the fastest money as possible. , ZERO nail prep was done on our nails - no trimming (mine are CRACKED and jagged from Working outside) no cuticle removal as I said. No buffing of any kind. This is GEL polish. Which annoyed me for the pedicures we had colors picked out that were regular polish. The lady took them away and gave us different colors to choose from - then HALFWAY thru painting she says "oh so sorry these colors are only available in gel ok so sorry upcharge." i was like wow okay. She could tell i was upset so she said she'd do flowers on my daughters toes for free. Whatever. Never going back. & I wish I was more confrontational in person cuz I would not have left any tips. My daughter was having so much fun is literally the only reason why I stayed and let them finish. Saddening because the one that did our nails was the owner I'm pretty sure. Obviously she does not care about quality work or making longtime customers. read more

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