I have also experienced the shipping and customer service "ghosting" from TrueShot. I ordered on December 22, 2023, was immediately charged and received notification last week that they are 2 weeks behind and sent a 10% coupon for "future" purchases. I have emailed customer service several days apart requesting an update/refund and supposedly I have a customer service ticket for my refund request. However, I get no response from TrueShot. Not sure what happened but I will never order from them again (customer for years)! Online ammunition orderers beware of TrueShot! read more

Placed two orders during our freedom week from CA. First one came promptly. 2nd order took awhile but i don't blame them due to the massive orders they received and also the quick change in losing our 2A rights again. Thank you guys for being professional and selling great products at great prices. read more

I ordered ammo on 12/26/23 and still haven't gotten a shipping label on 1/6/24. I have called twice and emailed twice and I can't get a person on the phone or a return email. Pretty poor service, one more try before I file a dispute on the credit card payment (which they charged on the day of order). Buyer beware. read more

Not that they don't feel shady enough but after 2 weeks of waiting on customer service to get back to me on veteran's pricing I finally got an automated email saying my ticket had been closed and nothing was done. Sketchy much. Thanks but no thanks read more

Used to live a few miles away and TSGC was my #1 source of ammo Now that I am on the east Coast True Shot is still unbeatable for prices and service Best price and super fast shipping For someone who trains every weekend and goes through at least 1k rounds/month I can't find anything better read more

Bad experience buying ammo online with them. Waited over a week then emailed to get order status. And got an automated response saying someone will respond to your email in two weeks. What kind of bull is that. Waited a couple more days then called for status and every time I was told the some thing "your order will be shipped today". After 3 days of that, I just cancelled. Will never bother with them again. read more

Placed an online order for ammo. Received in and a week. Would recommend. Wonderful prices.

Outstanding service and staff. Very helpful. Great deals on ammo. Great prices on rifle and handgun ammo.

Nice staff, really friendly, decent selection of ammo at reasonable prices. Not the cheapest, but not the highest either. If you need some pew pew seeds, they will probably have what you are looking for in stock. I'll be back! read more

when I ordered my 9mm rounds,the company was very efficient,and ready to ship to California.Was not aware about ca law to go through a broker here which charge $25.00 per 500 rounds which makes the purchase to costly. Have requested a refund per explanation etc. after several weeks still waiting for refund.AM NOT IMPRESSED. read more

Always very helpful and kind when I walk into this store. My go to for all of my ammunition needs! Thanks True Shot!

This place is the best! Spoke to TJ this morning and he's super nice and always has the best prices. BEST PLACE IN ARIZONA.

This is an okay place to buy ammo but woe to the people who work here. They are underpaid and overworked and fail to be kind or respectful to each other. All that reflects the attitude of the owners. read more

I ordered Mag Tech 9mm on special, and did not notice they were steel case, which no shooting range will allow. My fault and more than willing to pay for return shipping. UPS, Fed Ex and USPS WIL NOT accept the shipment for return due to "hazardous material" but UPS said if the seller sends me a label to return they will accept it. I call True Shot AGAIN, they refuse to send a return label even though I said I'll pay you, or reduce my store credit for the return. So too much time spent on this and will not use them again. read more

scumbags just randomly started texting me out of nowhere. after already spamming my email that I in fact did not opt in for. just another trash company. read more

True Shot has the best prices on quality ammo in the entire country! Their shipping response is extremely fast and communications are great. I am 100% satisfied with my purchase and have already placed a second order. Thank you for taking care of your customers. Looking forward to doing a lot of business with you and I will recommend you to everyone I know. read more

Customer service has been good up to this point as I ordered 1k rounds of 5.56 then after placing the order was emailed a code for free shipping which could've saved me about $35 in shipping. Of course I emailed and requested a refund which was done and I went ahead and took advantage of the free shipping code. Fast forward to a week later when I just received my package. It has 50 boxes of 5.56 M193, or so I thought. 12 of these boxes are empty, and I haven't had the patience to make sure the others have the correct amount of rounds. I've already tried contacting FedEx with no response and also submitted a ticket through trueshots customer service email. With reading other reviews and seeing that this may be a reoccurring issue, possibly shipping ammunition in a box other than the literal one it comes in stating the contents maybe a generic one could prevent this from happening. Looking forward to a response but I hope this can be addressed and made aware to other potential customers. Photo below shows the condition of the box when delivered and also the empty boxes which just so happen to have been in the complete middle row with two additional empty boxes in random places. read more

True Shot Ammo - Photo taken when I first opened the package. As you can see the middle row (horizontally) is not facing the same direction like the others. - Guns & Ammo Near Me - Tempe, Arizona

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Ordering, shipping and delivery to my preferred FFL a breeze. Great prices and often items on sale can't be beat! Highly recommend text subscription for sale and in stock notifications. Appreciate the paper target added to the order. Thanks, keep up the good work! read more

I've placed a few online orders and thus far I'm completely satisfied with the service I've been receiving. Speedy delivery and every shipment packed with care. Nothing less than FIVE-STAR service! read more

They make it easy. Easy to navigate website and easy document upload. I have purchased 9mm twice and ordering was simple and delivery was quick. The trifecta is that they also have very good prices. I recommend giving them a try. read more

True Shot Ammo - Guns & Ammo Near Me - Tempe, Arizona

I received a fast prompt service and shipping; i will definently buy from them again; and thanks forbthe paper target read more

True Shot Ammo - Guns & Ammo Near Me - Tempe, Arizona

Great prices, and fast shipping. I am happy I found them. That's all I have to say but it won't let me post without more words. read more

I have no idea about the in-store experience, but the $99 annual membership is a waste of money. 1. I have orders (multiple) that are 21+ days old that the site shows as 'completed' but FedEx does not even have tracking information yet. -So "Completed" to TrueShot means they printed a shipping label. If it's a stock issue, you would hope that would be conveyed during the purchase process, or followed up with an email. At this point I'm buying ammo locally, since the TrueShot shipments are not here, which negates any savings from the membership. Better off paying the 60$/yr SportsmansGuide membership.. it's cheaper, they ship fast, any order over 50$ (any bulk ammo order is going to be 50$+) is free, and they have much better selection. - read more

This place, True Shot Gun Club, has the best ammo prices I have seen in the USA ! I am not a member. However, you don't need to be a member to get the weekly and / or daily sales. Ammo, knives (pocket, OTF, clip, fixed blade, lock blade and so on, with brands like, Spyderco, Cricket, Buck) hearing protection, tactical backpacks,shirts, ammo cans, and much more. The staff is always knowledgeable, professional, and kind, plenty of parking, in Tempe AZ, Veteran owned. That's about all I can currently think of, it's an awesome place to do business with! read more

Two weeks later and my order still has not shipped. Now they have the main item I ordered on sale. Don't charge my card and then delay for weeks on end. At least wait to charge until the order is ready. read more

What I wanted was in stock, the price was reasonable, it was shipped on Tuesday after I ordered it on Sunday, and the shipping charge was genuine, not a ripoff. The next time I need ammo True Shot is the first place I'll look. read more

I placed an online order shortly before a big range day, local prices are abysmal and this range trip was short notice so I figured I'd have to pay those prices anyway. Upon my request true shot rushed my order, and even though the shipping company said it wouldn't make it, it got here just in time all in one piece! The ammo was also reasonably priced! Five stars easily! read more

Truely the best place for all of my Ammo needs,I submitted a order for ammo and received it with in the week.Excellent prices through out.I will definitely be putting in more future orders. read more

I was looking for a specific Buck knife. I called to see if they had it. The gentleman on the phone checked for me and then made sure to hold it for me . Coming to the store all the sales crew were helpful , knowledgeable and friendly. Needed some 32acp ammo which is hard to find and they had it. I'm a new loyal customer! read more

after posting my first review i was contacted by true shot. They gave me a full refund. The issue was caused by fedex but the did make things right. I would use them again. read more

True shot reached out to me about my order. They've offered to refund the missing ammo. They did their best to make it right. Late but I know these are busy times. I'm happy to update this review. I'm also happy that another ammo supplier is back to being an option. read more

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What a great place. I traveled from quite a distance, because ammunition is simply not available or to heavily restricted for sale in my area. They had everything that I was looking for. I was able to purchase everything online. When I showed up, they had everything packed nicely. I walked up to the door, collected my order, and left. Brutally simple and easy customer experience. Excellent website with current inventory. read more

First time at True Shot. I was not disappointed! Ryan was very helpful and got me the case of 9mm I needed. I will be back!

Great service. great prices. Very ample inventory to allow you to have plenty of ammo for whatever you shoot.

A solid ammo store, maybe "the" ammo store. Excellent inventory that met all my needs at a reasonable price per round. Nice store, plenty of parking, with helpful employees. Will be back! read more

The other bad reviews are correct. Had an online order processing for 2 weeks. I called twice in that time and each time they said it would be shipped out that night. Still haven't received my order. I do not recommend their $99 membership when they won't process orders read more

They used to be great, amazingly great. I had been a loyal customer for all my ammo since I moved to Phoenix 3 years ago. They now charge over twice as much as they did before COVID-19 for your average 9mm FMJ. Not only that, but they also started changing their prices from one day to another; no transparency. Their bulk ammo sales aren't sales anymore. I'm taking my business to other small shops now. read more

This store is nice and the people there are very helpful. Zach help us with the ammo questions and gave us the best deals. Thank you. read more

I can understand why a local friend stopped outright recommending them as our supplier of choice when going to the range. He showed me his review this morning. The way they handled things in November when he made a run for several of us was outragious. read more

Repeat customer...ordered in stock ammunition on 12/31. Multiple emails to different emails addresses are unanswered. Phone is not answered. Payment was billed on my credit card immediately yet nothing has gone beyond processing. Initiated a charge back ony credit card since they didn't even respond to my email to cancel the order. read more