I'm a new gun owner and Recently stopped by this shop. Sooo glad I did. Great customer service was…read moreable to purchase the hand gun I wanted to see. Salesman was polite and answered ALL my questions. Had been to a couple other popular shops in Scottsdale just to get no assistance or not be waited on at all. Waited almost 30 minutes at one shop, they weren't busy, to ask some questions. I'm now told that is normal in Scottsdale. I Will Definitely drive Back to Tempe for all my Future gun and ammo supplies

As a first time gun purchaser, I couldn't have felt like I was in better hands than working with…read moreDave. He strongly recommended I go and try a few different types before committing to a purchase and made recommendations and when I came back, he had been completely correct because I wanted something completely different and he helped me find exactly what was right for me. I'll definitely be going back to take their concealed carry courses and continue to work with such an amazing business.

I stopped in since I had purchased from here years ago, and I'm really glad I did. Antonio was…read moreincredibly helpful and took the time to teach me things I honestly didn't know about ammunition. I originally came in to pick up a safety lock for my friend's firearms cabinet , and while I took a firearms course years ago where safety was emphasized, ammo was never really explained in detail. I had no idea there were different ways ammunition could be considered "dangerous" that part was definitely eye-opening. After learning what I did, I truly hope I'm never in a position where I'd need to defend myself. But I'm grateful for the education. What I learned was flabbergasting in the best way and very informative. Thanks again to Antonio for being knowledgeable, patient, and helpful. I'm glad I stopped in. There's plenty of parking onsite!

Mark and his team have been my go to for my firearms related needs for years. They will deal with…read moreyou honestly, their inventory is good, and their service is excellent. If you need help sorting out something for your situation, then they are a pretty good place to start.

Huge BPS store! This one is in Mesa. We were staying pretty close by, could've technically walked…read moreover had it not been so hot. Spent a couple of hours one afternoon. We love visiting BPS's, it's like going into the wilderness without the prep and mosquito bites. We're only semi-outdoors people of the paved or at least graveled/dirt-road variety, and not too much rugged terrain please for my getting-old bones. Pros: - It's for pros, hence the name, lots of specialty brands. - I feel like I'm a pro when I come here, only need to trick me. - My kids get such a kick out of this place, it's got all the cool gadgets to make camping and other outdoors adventures high-tech and fun - So many taxidermy animals, my wife hates seeing them and get squeamish, but the kids and I find them fun to look at. I personally think they're cool. Too bad I can't bring one home. - Some things on sale are pretty reasonably priced. - Huge place to walk around in, get your exercise done indoors in perfectly temp-controlled environment. - Clean bathrooms and the whole place is kept up nicely. Cons: - Some items are definitely full-retail prices - mostly hiking shoes, water sandals, didn't see much if any discounts for those. - Other items seem even higher than retail at other stores - grills, camping equipment, some knives (although I don't know prices for those as much). All in all, a great place to visit, stick to sale stuff and you can find some decent to good deal for your next outdoors adventure. Service from staff is good if you need help, just ask, otherwise, it's more a hands-off, self-serve, wander-as-you-like type of place which I prefer anyway.

Awesome place! Like all Bass Pro Shops, this is a fun spot to shop with a cool vibe. Great…read moreinventory and wide selection. The customer service is amazing. Every employee asked me if I needed help and did it with warmth.

!!!!!!!!!!!!!UPDATE!!!!!!!!!!!!!!! I received a phone call…read morefrom the owner of Arizona Firearms yesterday evening 06/14/2021. He informed me that he had seen my post, recalled hearing about it in the store, and then nothing, so he thought it had been resolved by one of his managers. He read my post over the weekend and realized it had not been resolved to their standard of business operations. We had a great discussion and Arizona Firearms stepped up and completely resolved the issue and concern. It is unfortunate that it had to be resolved in the manner that it did, BUT all is safely mended. A SHOUT OUT to Arizona Firearms for completely resolving this matter! This is the kind of support that we as consumers expect from people we do business with. I expect to be returning to Arizona Firearms in the future to do more business with them. The store is stocked and they have ammunition for GREAT prices (I was just in there an hour ago). Thank you Arizona Firearms!!! --------------------------------------------------------------------------------------------------- Some information for you gun owners out there.... I purchased a used Tri-Star Raptor 20ga from Arizona Firearms in late 2019 for my two pre-teen boys. Due to COVID and fire/shooting bans in Arizona, I was unable to fire this shotgun until late 2020. When I did fire the shotgun, it immediately jammed. It jammed so bad that I needed to take it into my gunsmith. My gunsmith mentioned that the internal parts were damaged and needed to be sent to Tri-Star for repairs. I shipped the gun to Tri-Star for repairs. The first phone call I received from Tri-Star was from one of its Officers of the company. I was shocked! He informed me that he personally looked at the shotgun that I sent for repairs. The shotgun was manufactured in 2013 and still contained all of the original internal parts, and they had never been replaced. He estimated that it is possible that the gun had seen several thousand rounds through it. He immediately condemned the gun and mentioned that it should never have been resold into circulation as it could possibly injure the shooter. He then asked if he could reach out to Arizona Firearms on my behalf to discuss the condition of the gun and the sale. I received a phone call back from Tri-Star. I was informed that Arizona Firearms does not bench check or test fire used firearms they purchase. They are immediately placed on the rack for sale. The manager of Arizona Firearms also asked Tri-Star to ship the gun back to them so they could look at it! Tri-Star refused by stating they could not allow this gun back into circulation and that the phone call from the officer of the manufacturer should ease their suspicions. Tri-Star asked that I reach back out to the manager of Arizona Firearms to see if they could reimburse me in some way by either a store credit or FFL transfer of a new gun. After several messages left over 2 months, I never received any contact back. In lieu of this, I contacted Tri-Star. Tri-Star immediately rectified the issue by replacing the gun with a new model at a very fair price. I cannot express how impressed and appreciative I am of Tri-Star Arms and the company officer that assisted me with this. They went completely out of their way to help a customer feel satisfied and safe with their product. I highly recommend Tri-Star Arms, their guns and their customer support. Life-long customer ahead. Thank you! Scott Drews Scottsdale, AZ

Poor customer service and don't know how to speak to customers. Rude and not professional! Don't…read moresell your guns here, they will low ball you and act like it's fair. Terrible gun shop

Purchased ammo for a weapon I am unfamiliar with. Questioned the ammo but was told the "minis"…read morewould work since it was just target shooting. Was told I could return them. Brought them back since they did not work and was told no returns on ammo... then don't push something. Keep the $. Received a call from the manager offering to make it right. Appreciate that a lot. Misunderstanding with myself and clerk.

Just saw they closed permanently... well…read more.. 2/22- We went in to get info on a gun and potentially purchase a new pistol. We previously have purchased firearms from AlphaDog, as well as had their gunsmith work on a family members gun. All of our previous visits we had great experiences. However when my mother and I went in, we weren't acknowledged at all. We thought it was no problem, the guys behind the counter seemed to be talking to other customers. So we looked through the gun case and waited for them to finish up. One finished helping a customer in front of us, and was fidgeting with things behind the counter. We thought maybe he thought we were just browsing, so we walked over to the register line. He looked at us and walked away to the other side of the room without saying anything. So we waited a bit longer, and stood by the register for a good 5 minutes while the other employee chatted with another guy about a shooting competition or something like that. We weren't in any rush, and didn't think it was a big deal. We figured they were just busy finishing up previous orders/interactions and didn't interrupt. But as we were waiting, two younger teenage boys walked into the store and were immediately greeted and asked if they'd like to see anything off the wall or in the case. The employee who had walked away then handed them a rifle and started to discuss the firearms with them. My mom and I looked at each other and were wondering what was going on. It was weird to feel like you were invisible in a place where you have spent money before, and were actively hoping to spend more. Eventually the gentlemen who was chatting about a competition looked over and saw we hadn't been helped and answered some questions. He was really nice, but we were so off put by the interaction that we decided to purchase my firearm from somewhere else. As we were leaving the other employee finally seemed to realize we existed and said "goodbye!" as we left, which just drove the nail a little bit deeper. I understand that women aren't typically taken seriously in this hobby, but to experience being completely ignored first hand was a shock I have never dealt with before. When we were with a man this was never a problem, so we are assuming that was the issue. Weird experience, definitely won't be returning.

I love the service I received. I found them in reddit and the Mesa location is the closest to me. I…read morehad a stubborn screw on a rifle rail that I couldn't get off no matter what I tried. They quoted me a good price when I brought in the rifle. It was completed within the time frame they told me and there were no surprise charges. They notified me when the work was done.The gentleman at the reception was really nice, easy to talk to and didn't talk down to me as some other places would. I have them now as my first choice for any armory work and I would recommend them to anyone. Fair price, great service and timely work.

Came here to get my Glock 19 Gen 3 slide milled and a holosun 507c mounted along with removal of…read moreold irons sights and installation of new iron sights. Opted for the black nitride refinishing. Slide looks brand new like it's factory finish. Optic is mounted securely and new irons on. They also do a laser bore zero as well. Overall solid work. Be prepared for a wait depending on their workload and complexity of work. Took about a month and a half from start to finish. Other than waiting, no complaints.

If I could give a -5 review I would. They wouldn't let us in unless we took our masks off and…read moreforced us to get out if we decided to keep them on. True story.

Great selections with tons of help. Every time I'm around I try to stop in. Definitely worth…read morechecking out, especially if you want something custom