OPTIC CUT/SLIDE MILLING BEWARE!!!…read more I took my gen 5 Glock 26 slide to Glockmeister for their optic cut service. I brought my optic in to ensure that the correct cut would be made and it would fit before dropping it off for service. I received a call exactly a week after I dropped off my slide letting me know that it was ready for pickup. I also had a compensator installed at the time of pickup as well as the optic being attached without being shown the actual work done. I was so focused on the compensator and over all look of the build as a whole, that I did not notice the big gap between the slide and the optic until I had gotten home and noticed you could see the screw as well as the blue loctite in a picture I had taken. I immediately drove back to the store and informed the employee of the issue, to which he instantly got upset and started raising his voice. He began trying to gaslight me into thinking there was nothing wrong with the cut at all and that "sometimes that happens with custom work". When I brought up the fact that the gap is bigger on one side and the optic is crooked, he claimed it was not crooked and there was nothing wrong with it as he installed it himself and didn't see anything, refusing to acknowledge or address the issue. I walked out at that point and decided to get a second opinion from Southwest Precision Arms the next day after being referred to them by a friend. They removed the optic for me and were able to show and explain just how bad the work done by Glockmeister actually was. According to them, it was the worst cut they had seen in the past 10 years of the business and that my slide was ruined. The cut was made way too deep, causing the screw hole nearest the extractor to only have maybe a thread and a half at most before actually hitting the extractor. There was also a strip of even more material removed than the already too deep cut itself in the very back, causing the optic to never be able to make full contact/sit flush even if it did fit correctly. Upon receiving this information I drove straight back to Glockmeister to see if I could get in touch with the owner about the situation. I was met with the same employee who claimed that there was no way to get in touch with the owner as he is camping deep in the woods. I began explaining the ruined slide situation again as calm and collected as possible and was met with more aggressive behavior and complete denial or acknowledgement of anything being wrong with my slide or the cut at all. After some back and forth I was offered "like $75", then finally offered a refund if I was not happy with the work. Still no acknowledgement of any wrong doing at all. I denied the refund as this is beyond just not being happy with the work. I am now writing this review in the hopes that I can somehow get in contact with the owner to make the situation right as well as to warn others if they are thinking of getting their slide milled for an optic at Glockmeister.

Every time I do business with the guys at this store I'm treated respectfully and attentively! Gary…read moreand Adam are always courteous and helpful, whether I'm buying, selling or having work done on any of my Glock pistols! They typically have a nice selection of a variety of pistols, both new and used, that are fairly priced. Stop in and check them out.

Competitive pricing and friendly staff. They stayed late one night while I completed an FFL.read more

I purchased an item form Northwest Armory Dec 24, 2025 and found out it was the wrong product, I…read morehave left multiple emails asking how to return the item and have not received a response in three weeks. I have also tried to call their three stores and never get anyone. the phone just rings and rings at all hours of the day. I am ready to file a complaint, this is not customer service. Beware of Northwest Armory folks, they look more like scammers than a legitimate business.

Recently stopped in at refiners firearms after being recommended to them by someone else in the…read morefirearms industry. I was looking to buy either a 365 or a hellcat and could not find either in almost any gunstore in the great phoenix area. Not only did Jonathan at refiners have both, he had several models of both to choose from. Jonathan, a firearms instructor, spent the better part of an hour with me helping me decide which gun would fit me best without being pushy or assertive. I learned a few things buying this gun from him and had a good time doing it, and intend on coming back for his firearms training classes in the future.

Train with Jon! I used Jon for a few FFL transactions and he…read morewas very helpful. He had mentioned at that time he did training as well, and after looking into both group lessons and individual training, I decided that for something so important, an individual one-on-one training was going to be best. I can say with certainly the extra cost and time training with Jon was totally worth it. He took care of the reservations at a private range, and started from scratch to intro me to handgun shooting. I left feeling significantly more confident, knowing i wasn't going to pick up bad habits, and was able to put down nice groups downrange by the end of the training. The training was so good in fact, that I plan to take another training for rifle marksmanship.

Very knowledgeable Gunsmith that does excellent work on Colt 1911's and Smith and Wesson'sread more

One of the best, most knowledgeable gunsmiths on Planet Earth. Dr. Ford is a wizard with 1911's.read more

asked if they do bill of sale bro said I can not legally answer that smh. 2 employees followed me…read morearound the store while I browsed which I told them I was gonna do soon as I walked in. not tryna b that guy there were was literally nothing best thing I found was a Glock 19 gen 6 lol. I wear noticeable jewelry and designer shoes not sure why I was being followed around definitely not somewhere I'm gonna purchase multiple guns I'll go somewhere else yikes...

Jeff has had my pistol for four years. He has promised it maybe a dozen or more times and has never…read morefinished it with my supplied parts. I used to go to Phoenix every five weeks and called every time to retrieve it without success because 1) he doesn't answer the phone or call back most times and 2) He is never there when he says he will be. I wish I could get my valuable target pistol back but I just have to chalk it up to making a very bad decision. I wish yelp had been around years ago so I could have avoided Jeff. I wish yelp would allow zero stars or negative ones.

Was having problems putting a new trigger in my P365. Reached out and he was immediately available…read moreand was able to do the work extremely fast. Excellent communication, great quality work. Will return for future projects.

Last week, I Was looking for a gunsmith that had good experience deep cleaning / servicing big bore…read morerevolvers. Sent an inquiry to about 6 smiths in the area and Kyle was literally the only one to pickup the phone and call me. All the rest took a few days to respond and only through the Yelp app. Prices conveyed were reasonable so I decided to give him a shot, being my son was coming back from NAU this week and knew we'd be getting some long overdue range time together. I dropped off 3 pistols last Thursday and picked them up today.. exactly a week later which in my experience was pretty quick compared to most gunsmiths. I'm very happy with my decision. Kyle is a great guy and his attention to detail is top notch and definitely earned my future business. Thanks Kyle!

Good local shop, run by good, helpful people. Great local, reach out and support this store.read more

Just came across this great store a few week's ago! Kyle the owner was awesome! Store has a great…read moreselection of all Things that go bang, and lots of ammo!

Phil (the owner) is a straight up good guy! Extremely knowledgeable and fair on pricing. If your…read morelooking to purchase a firearm or accessories for your current firearm I highly suggest checking them out! One of the only shops I know of that isn't price gouging during the pandemic.

I actually didn't even get anything here, but when I called in to ask about tasers, the person who…read moreanswered was super friendly and helpful and I just wanted to comment on their customer service. A++