I purchased an item form Northwest Armory Dec 24, 2025 and found out it was the wrong product, I…read morehave left multiple emails asking how to return the item and have not received a response in three weeks. I have also tried to call their three stores and never get anyone. the phone just rings and rings at all hours of the day. I am ready to file a complaint, this is not customer service. Beware of Northwest Armory folks, they look more like scammers than a legitimate business.

These guys here are top notch. I've bought a few guns from them now and everytime they're very…read moreknowledgeable and helpful. Prices compete with everyone out there.

Visited their impressive store on 6/17/26, with a particular compact firearm in mind to purchase…read more Sales rep Devon was very helpful and suggested another firearm for the specific use of summertime concealed carry. We went with his suggestion, and as a plus we were able to take advantage of their "Take a shot" offer. Very pleased with their store, their selection, their displays and their professionalism.

The selection in this store is absolutely incredible, they have all the cool stuff that no one else…read morehas! Great experience, customer service was great!

I recently took the Handgun Tier 1 Ignite class at Scottsdale Gun Club with Matt and Dan, and I'm…read moretruly glad I did. A few months ago, my home was struck by a stray bullet from a random shooting that happened in front of my house. Since then, a couple of other situations have made me feel unsafe in my own home. That experience led me to consider purchasing a firearm for home protection. I had visited other gun shops before and even spent time at the range, intending to buy a gun -- but every time it came down to making the purchase, I felt unsure and honestly a little scared. The truth was, I simply didn't have enough knowledge or confidence to feel comfortable having a firearm in my house. That's exactly why I signed up for this class -- and it was absolutely the right decision. Matt and Dan were incredibly friendly, approachable, and fun to be around. They created an environment that felt welcoming and judgment-free, which was especially important for someone like me who had some anxiety going in. The classroom portion was extremely informative and covered so many foundational things I didn't fully understand before -- safety, handling, mindset, and practical knowledge that truly builds confidence. We ended the class by going to the range and practicing with a handgun, applying the skills we had just learned. Matt and Dan were with us the entire time -- closely supervising, ensuring safety, and offering hands-on guidance. I never felt alone or unsure. They were attentive and genuinely invested in making sure everyone felt comfortable and safe. While I still plan to visit the range a few more times to continue building confidence, I now feel significantly more prepared and educated than I did before taking this course. If you've ever felt hesitant, intimidated, or unsure about owning a firearm -- especially for home protection -- I would highly recommend this class. It gave me the knowledge and confidence I was missing, and I'm very grateful for the experience.

Ok, I've never been to a Gun Shop or Range so I can only compare to my expectations…read more The people working there were all nice and helpful to someone asking basic questions. No sales pressure. The private lesson I had there yesterday was perfect. Alec went through everything very clearly and made sure I understood each item. Something key with guns as mistakes kill. And he was great teaching me how to shoot walking me through what I was doing wrong. Great place to start.

Cave Creek Guns is operated by two of the best gun guys you'll ever meet or do business with…read more Beyond highly knowledgeable and professional, George and Jeff put quality and customer service above all. The creator and owner of the world famous BTE (Battle Tested Equipment) is the George behind Cave Creek Guns. You'll never find a better built AR platform. Jeff brings his experience with the collectible and classics. Not only the best gun store in Arizona, I would contest the best in the WORLD!

George and his staff know their stuff! They were very helpful and answered all my questions and…read moreconcerns. They have a wide selection of firearms. Will definitely be back for all our gun needs!

The machines are absolutely the best but very shocked after all these years we are being charge…read moreshipping on warranty. That's just telling me that your product may be failing to much or worst your the company is in trouble. Will address this at the shot show with customers around me when I talk about this. 49 years as a FFL and never thought I would see this from Dillion.

I have been a Dillon Precision customer for about forty years. Their products are amazing. I went…read moreto their location in Scottsdale about a month ago for a couple of items. One of the items was to replace a Primer Early Warning System. It was about thirty five years old. It just wouldn't beep/buzz when the rod pushed down on it. I tried to repair (replace the batteries, checked the wires inside, clean up any electrical connections) and just figured it was tired and done with. It would work sometimes but not always. The price was reasonable for a new one and I was just going to buy it. The man at the counter had the part and asked me a couple questions about the old one. He then said he was not going to charge me for the part. He said it was covered under the warranty. That is great customer service.

I was cleaning my EZ 9mm and the pistol got stuck on reassembling it. Jammed up good. I took it in…read moreto Elite Ordnance and the gentlemen behind the counter not only unjammed my pistol but show me a few tips on handling it. It was my first time in being in this shop being a new gun owner but Elite Ordnance will definitely be my go to for any issues I may have or purchases I may need. Very impressed with the customer service. Highly recommend! Paula

This is an amazing gun store. Mike, the owner and his staff Scott, are extremely personal to deal…read morewith. I have several guns which I need help ordering and they have totally devoted their time to help me what I needed. Both gentleman have many decades of experiences and knowledge of fire arms and actual field experiences. You gotta still their wisdom's. Thank you, Elite Ordnance Mfg. Great Job!

amazing service, knowledgeable and very quick turnaround. Stephen was great. Worth the drive across…read moretown

Gunsmith's name is "Steve". What a nice man! Add to it being a very competent & efficient gunsmith…read more I brought him my Taurus Tracker and the specific platform necessary for the installation of a new ADE RD3‑019 (RMR green dot scope.) After consulting with my ChatGP "buddy\advisor" specific screws were crucial to successful install. I purchased them separately from Amazon. Steve didn't like the head tapering. He asked permission to use his own screws. Upon my affirmation, he proceeded to his belt sander to make custom length modifications on his own screws. He treated my Tracker like a surgeon with his scalpels being a host different punches, screwdrivers, and Allen wrenches. He was intriguing to watch! Not only did he calibrate my scope perfectly, I asked him if he could take a quick look at my 9mm semi with a green dot laser to check its alignment. "No problem". Done in a jiffy. I can't recommend Steve more highly!

Been a customer for eons. Always friendly and helpful! Ten stars all the way!!! Steve Dotsonread more

Top Notch gun dealer. Very knowledgeable with great service and staff. Have a range of over under…read moreand side-by-side shotguns as well as pistols and rifles. They have some unique one-of-a-kind one-off specialty guns. This is your spot if you're looking for a nice top end gun.